1. LA Mobile Screens

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Arcadia, CA

LA Mobile Screens

5.0 (7 reviews)
Closed • 8:30 am - 5:30 pm
Updated 3 months ago

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1 day

Response rate

100%

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2 months ago

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1 month ago

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7 months ago

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7 months ago

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2 months ago

Excellent service. Came next day, and replced the screens on 2 of my Pella slliding doors

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2 years ago

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9 months ago

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Hometime Windows & Doors

Hometime Windows & Doors

(190 reviews)

We recently had our windows and sliding door replaced, and I can't say enough good things about the…read moreexperience with Frank and his son, Joe. From our initial inquiry, communication was outstanding. Responsive, professional, and made the entire process easy from the start. Scheduling was straightforward, and they kept us informed every step of the way. They showed up exactly when they said they would and delivered the project within the timeframe promised. What stood out most was how organized and efficient they were. Frank and Joe make a fantastic team. They worked diligently, paid close attention to detail, and took great pride in their craftsmanship. They also made sure the work area was cleaned up thoroughly each day and that everything was completed properly before leaving. Replacing windows and a sliding door can seem like a major project, but they made it a completely painless process. The quality of their work exceeded our expectations, and the professionalism they demonstrated throughout the project was truly commendable. I highly recommend Home time Windows. We are extremely happy with the results and will definitely be calling them again when it's time to replace our bay window. Thank you Frank and Joe for an excellent job!

We ordered a front entry door on Nov 24th for about $6135. Unfortunately we had to wait til…read moreFebruary 4th to have it installed. We were told that the wait is due to the process of the door being made. We explained before they started that we wanted to keep the baseboard of the front door but it wasn't kept. However, the company did reimburse us for $200 for the price of the board & installation. Once we had it installed we thought we were ready to go! However, quickly we noticed within a few days that the door was not closing properly. The handle would not reset when it closed and then within a few weeks it was not working at all. I immediately contacted them on March 7th. I explained the situation and was told to take pictures as requested by Chanel (warranty correspondent). I was told that they had to order new parts from Emtec and it would take a couple of weeks. We had agreed to set it up on Monday April 6th. The service man who arrived came over and immediately noticed that the parts needed to be ordered and the correct part were not ordered. However, I was told that the door should be working. Wow, that was far from the truth because immediately the door stopped working the next day. So we're back to square 1. Our door doesn't close because the handle on the door doesn't work. In the meantime, the only thing that worked and kept the front door closed was the security latch. If not the door would be wide open. I spoke to Chanel again, she said we had to order the part again. Apparently it was not ordered last week. In the meantime, we're paying for our door about $500 each month since February and yet our front door doesn't work. If you decide to work with this company please take the amount of time and the cost into consideration.

Semihandmade - Missing doors

Semihandmade

(129 reviews)

$$$

I was very happy with every aspect of the ordering process. All the assistance and patience which…read morewere greatly appeciated - thank you!

I'm writing to share my recent experience with Semihandmade, and strongly urge you to review other…read morebusinesses for your cabinets, they are not the same company we experienced our first time around. In 2018, we had our first project with Semihandmade, and it was outstanding. We used one of SHM recommended designers and the level of support and attention to detail was perfect; our final kitchen, pantry and laundry room were beautiful! As it turned out, our home was featured in Atomic Ranch in its 2021 Design Issue, where I spoke highly of Semihandmade in that interview. We were very proud and recommended their products and services to many people over the years. After moving to Asheville, we planned another kitchen renovation and launched that in January of 2025. Even though our former designer had moved to Modern Twig, we chose Semihandmade again based on our past experience. Unfortunately, this time has been very different. We ordered roughly $28,000 in cabinet fronts-- the largest single expense in our kitchen renovation. We understood the delivery timeline, but the order arrived in separate shipments without advance notice. When my husband (who installed both kitchens) discovered one incorrect cabinet setup and a missing drawer front, he reached out to their customer service. The response from Deanna Bade was essentially, "read your contract," which I found dismissive and frankly did not sit well with me. It was clear from our IKEA design submission that our order had been entered correctly on our side but miscoded in the SHM system. My expectation was to hear, "Sorry that happened--let us make it right." Instead, I received a lecture on treating her "like a professional" before she agreed to resolve the issue--an interaction that left me feeling unwelcome as a customer. Later, as installation progressed, we discovered that the walnut doors were noticeably different in color--clearly not from a single batch, as SHM advertising promises. When I raised this, I was told replacement would require approval from the "walnut manufacturer" and would be done as a "courtesy remake." I had to remind her that Semihandmade--not a third party--was my point of purchase and that this was a quality control failure, not a favor. This caused weeks of delay, but even after the replacements arrived, there was no follow-up to confirm receipt, check color consistency, or offer an apology by Deanna or SHM customer service, only a request to do a survey. I am shocked and saddened at the decline of Semihandmade whom I have raved about for years. Given Deanna Bade describes herself as "Customer Experience Manager with a proven track record in resolving complex issues and driving customer satisfaction", she did not execute at this level at all. I realize this must be a very hard job if there is a lot of customer dissatisfaction with product and operations (which seems to be possible based on reviews), and if that is the case, this ultimately is a reflection on Semihandmade's commitment as a company to quality of product and services. Given the strong competition in this industry, I would think this is not the quality of product SHM wants to deliver or the standard of service SHM want for their customers. Mistakes happen, but a willingness to "bend over backwards" to correct them makes all the difference. Sadly, even after the new walnut order arrived, given the delay in time we realized we could not rip out our entire kitchen and start all over, so the previous construction with panels, built in shelving, etc. that had begun had to stay the same and will always be slightly off in color, a forever reminder. I reached out to the CEO, John McDonald, who did respond and apologized, which was good; but did not offer to compensate us for our customer stress, delay or final mixed matched cabinetry (although I did not ask for one either) - my point was to ensure at the top he knew how much SHM had fallen in my eyes. I've gone from being one of their strongest advocates to feeling I can no longer recommend Semihandmade. I hope my experience helps SHM to identify areas to improve both quality control and customer care, but mostly that you as a customer like me is warned and seriously looks at all the other options before you purchase from this company, I wish we had.

Pasadena Screens - My call log showing the 2 calls on Tuesday, 1 call on Wednesday, and 1 call today.

Pasadena Screens

(12 reviews)

I called Pasadena Screens on Tuesday, July 16 at 12:55pm because i'm looking to have window screens…read moremade. No one answered, so I left a voicemail. I waited a few hours, didn't hear back, so decided to call again at 2:23pm same day. I spoke with a nice man who said they could come by next day (Wednesday) around 5pm. I told him I was hoping to have the screens made by Thursday, and he said that should be no problem as they can usually make them next day. He mentioned they don't usually service Silver Lake, but said he would come by on his way out / home from work. He said something of that sort. Either way, we made an appointment and he confirmed it. Wednesday at 5pm rolls around and no one has showed up yet. I waited until 5:30pm, still nothing. I call, no one answers, I leave a voicemail. Today, Now Thursday, still no call back. I call them, someone picks up, I explain all of the above, and the man on the phone never once apologizes, puts me on hold and says "Yeah we don't service Silver Lake, are you sure it was us?". Basically, doesn't believe me. But i'm certain it was this location. The number I called 4 times over the last few days was (626) 795-8782. This is listed on my call log 4 times, and is also the number listed on their yelp account. I love supporting small businesses and took a risk with this one because they only have a few reviews. Not sure what happened here, but Pasadena Screens, you need to get it together and also learn to apologize when you've messed up. It goes a long way and would have prevented me from writing this review. Also, return people's calls when they leave you voicemails! I left 2 voicemails and neither were acknowledged or returned. Also including a screenshot of my call log because I'm sure they will respond and say they have never heard from me before :)

Pasadena Screens is NOT closed. They have opened at a new location in Monrovia, but still service…read morePasadena and surrounding areas. New address is 848 S Myrtle Ave. Suite 5. Monrovia Ca 91016.

LA Mobile Screens - windowsinstallation - Updated October 2026

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