2026-04-23: I have used this company twice now. Both times have been fantastic. This time they…read morewent out of their way and accommodated us to make our project come out great. I couldn't be happier. I guess my review will include pictures from both projects.

The team of professionals at this company is honest, considerate, open to questions, and deliver…read morehigh quality product. We needed an accessible shower installation for our ADU. Michael Crooks was very responsive as a company rep and everything he quoted was delivered just as he said. The quality of the shower is excellent and we love the Koehler fixtures. We chose black on white to assist those with visual deficits and really like how they turned out! The fold down seat is also a plus for those with endurance challenges! The demolition andinstallation team of Jose, Gabriel and Jairo could not have done a better job! They were timely, efficient and professional. They demolished the shower and tub one day and took away all the debris. Then, the next day, they built the frame and installed the new walk in shower exactly as we requested. They were pleasant to have on our property and we're considerate in where they set up their workstation and parked their trucks. We did have a challenge posed by the installation day with company coming to visit us... And they worked out a mutually agreed upon date that met our needs. I highly recommend this company.. ask for this team of installers! You won't regret it!!

Replaced single-paned wooden windows in our 1920's home with Milgard windows. Jackie was…read morecommunicative in coming out to view windows and I appreciated that she also brought a member of her construction team in order to talk through any installation related questions and incorporate them into an accurate quote. She was also very responsive in helping think through various alternatives that accomplished our goals. Cost wise, their bid was very reasonable for Milgard windows. Our install crew of Daniel and Alex did a great job, were very professional and took the time to clean up well at the end of each day.

This is a well-deserved 5 star rating for Irwindale Windows…read more The need to replace a sliding glass door in my home was unexpected and urgent. As I worked through that issue, I ultimately decided it made sense to upgrade two additional sliding glass doors and several windows as well. QUICK AND DETAILED RESPONSES TO QUESTIONS - Because one of the doors needed immediate attention, I contacted two vendors and peppered both with questions. I also requested, if possible, quick turnaround times on responses, while making it clear that I understood if that wasn't feasible. Both companies were responsive, professional, and pleasant to work with. Jackie at Irwindale Windows, in particular, was extremely thorough and detailed in answering my questions. COMMITMENT TO MOVING QUICKLY WHILE NEVER OVER-PROMISING - Where Irwindale Windows distinguished itself was in its commitment to moving the project forward quickly while providing realistic timelines. They prioritized getting installers out to take final measurements asap, which was critical because the HOA required a city permit before work could begin. At the same time, Jackie was transparent about manufacturing and delivery schedules and set reasonable expectations. They never overpromised just to win the job. BY MY SIDE DURING CITY PERMITTING PROCESS - Jackie went above and beyond by accompanying me to the City Planning and Building Departments to help ensure all the necessary information was available for the permit application process. Her presence at the Building Department made a critical difference in getting the permit approved on a Friday afternoon rather than having the process delayed until the following week. OUTSTANDING, PROFESSIONAL INSTALLERS - When it came time for installation, Daniel and Alex were outstanding. They completed the work professionally and with attention to detail. Rather than making assumptions, they checked with me whenever questions arose, which resulted in installation details being handled exactly the way I wanted. They took excellent care in protecting furniture and surrounding areas, cleaned up thoroughly at the end of each day, and were always friendly and easy to communicate with. UNDER-COMMITTED AND OVER-DELIVERED WITH A REASONABLE PRICE PROINT - I especially appreciate small local businesses that under-commit and over-deliver. That's exactly what Irwindale Windows did throughout this entire project. Their pricing wasn't the lowest or the highest, but it felt fair given the level of service, support, and quality they delivered. From customer service and permitting support to installation quality and follow-through, they exceeded my expectations. I highly recommend Irwindale Windows.

First of all...a contractor that not only shows up on time, but gives you a 15 minute heads-up???…read more Did I mention "ON TIME"??? Tim was so great on the scheduling call, but Nick, his son...damn his parents did an amazing job with this young man. Polite, personable, professional and extremely skilled at his craft. Told me it would be about an hour and about an hour later, he was done. The screens are beautiful, the price is reasonable ( you get what you pay for, people) and I am VERY happy! Great choice, especially when you go in blind on yelp!!. You won't be sorry...

Tim and Nik did excellent work across window screens and sliding screen doors. They were wonderful…read moreto work with, convenient to schedule, and transparent and fair with pricing. Would highly recommend and would love to work with them again in the future. Thank you!

Had a wonderful experience from beginning to end. Great service and great product. We feel much…read moresafer in our house, and the screen door is also very esthetic. Steve, Luke and Pete were all great to work with. We highly recommend them. Had a wonderful experience from beginning to end. Great service and great product. We feel much safer in our house, and the screen door is also very esthetic. Steve, Luke and Pete were all great to work with. We highly recommend them.

Wanted a security door that had clean lines. No bars. This screen door is so plush. Pete did the…read moreinstallation & it was perfect, right down to the bumper guard on the wall. Highly Recommend!

I recently had my front door replaced, and I couldn't be happier with the outcome. Our experience…read morewith Hometime Windows and Doors was incredibly smooth from start to finish. The initial visit to their showroom was completely stress-free. There was no pushy salesperson trying to upsell us. Instead, their staff walked us through all the available options, answered every question we had, and gave us the time we needed to look everything over and make an informed decision. Once we selected our door, the scheduling process was simple and seamless. They kept us well informed about the delivery timeline and were very accommodating with our schedule. On the day of installation, our installer, Danny, arrived right on time and was a pleasure to work with. He was extremely professional, worked efficiently, and delivered excellent quality. He also left the area as clean--if not cleaner--than he found it. We truly couldn't be happier with our new door. I've already recommended Hometime to a few friends and will continue to do so. If you're in the market for doors or windows, this should absolutely be your first stop--you won't be disappointed.

We ordered a front entry door on Nov 24th for about $6135. Unfortunately we had to wait til…read moreFebruary 4th to have it installed. We were told that the wait is due to the process of the door being made. We explained before they started that we wanted to keep the baseboard of the front door but it wasn't kept. However, the company did reimburse us for $200 for the price of the board & installation. Once we had it installed we thought we were ready to go! However, quickly we noticed within a few days that the door was not closing properly. The handle would not reset when it closed and then within a few weeks it was not working at all. I immediately contacted them on March 7th. I explained the situation and was told to take pictures as requested by Chanel (warranty correspondent). I was told that they had to order new parts from Emtec and it would take a couple of weeks. We had agreed to set it up on Monday April 6th. The service man who arrived came over and immediately noticed that the parts needed to be ordered and the correct part were not ordered. However, I was told that the door should be working. Wow, that was far from the truth because immediately the door stopped working the next day. So we're back to square 1. Our door doesn't close because the handle on the door doesn't work. In the meantime, the only thing that worked and kept the front door closed was the security latch. If not the door would be wide open. I spoke to Chanel again, she said we had to order the part again. Apparently it was not ordered last week. In the meantime, we're paying for our door about $500 each month since February and yet our front door doesn't work. If you decide to work with this company please take the amount of time and the cost into consideration.

I was very happy with every aspect of the ordering process. All the assistance and patience which…read morewere greatly appeciated - thank you!

I'm writing to share my recent experience with Semihandmade, and strongly urge you to review other…read morebusinesses for your cabinets, they are not the same company we experienced our first time around. In 2018, we had our first project with Semihandmade, and it was outstanding. We used one of SHM recommended designers and the level of support and attention to detail was perfect; our final kitchen, pantry and laundry room were beautiful! As it turned out, our home was featured in Atomic Ranch in its 2021 Design Issue, where I spoke highly of Semihandmade in that interview. We were very proud and recommended their products and services to many people over the years. After moving to Asheville, we planned another kitchen renovation and launched that in January of 2025. Even though our former designer had moved to Modern Twig, we chose Semihandmade again based on our past experience. Unfortunately, this time has been very different. We ordered roughly $28,000 in cabinet fronts-- the largest single expense in our kitchen renovation. We understood the delivery timeline, but the order arrived in separate shipments without advance notice. When my husband (who installed both kitchens) discovered one incorrect cabinet setup and a missing drawer front, he reached out to their customer service. The response from Deanna Bade was essentially, "read your contract," which I found dismissive and frankly did not sit well with me. It was clear from our IKEA design submission that our order had been entered correctly on our side but miscoded in the SHM system. My expectation was to hear, "Sorry that happened--let us make it right." Instead, I received a lecture on treating her "like a professional" before she agreed to resolve the issue--an interaction that left me feeling unwelcome as a customer. Later, as installation progressed, we discovered that the walnut doors were noticeably different in color--clearly not from a single batch, as SHM advertising promises. When I raised this, I was told replacement would require approval from the "walnut manufacturer" and would be done as a "courtesy remake." I had to remind her that Semihandmade--not a third party--was my point of purchase and that this was a quality control failure, not a favor. This caused weeks of delay, but even after the replacements arrived, there was no follow-up to confirm receipt, check color consistency, or offer an apology by Deanna or SHM customer service, only a request to do a survey. I am shocked and saddened at the decline of Semihandmade whom I have raved about for years. Given Deanna Bade describes herself as "Customer Experience Manager with a proven track record in resolving complex issues and driving customer satisfaction", she did not execute at this level at all. I realize this must be a very hard job if there is a lot of customer dissatisfaction with product and operations (which seems to be possible based on reviews), and if that is the case, this ultimately is a reflection on Semihandmade's commitment as a company to quality of product and services. Given the strong competition in this industry, I would think this is not the quality of product SHM wants to deliver or the standard of service SHM want for their customers. Mistakes happen, but a willingness to "bend over backwards" to correct them makes all the difference. Sadly, even after the new walnut order arrived, given the delay in time we realized we could not rip out our entire kitchen and start all over, so the previous construction with panels, built in shelving, etc. that had begun had to stay the same and will always be slightly off in color, a forever reminder. I reached out to the CEO, John McDonald, who did respond and apologized, which was good; but did not offer to compensate us for our customer stress, delay or final mixed matched cabinetry (although I did not ask for one either) - my point was to ensure at the top he knew how much SHM had fallen in my eyes. I've gone from being one of their strongest advocates to feeling I can no longer recommend Semihandmade. I hope my experience helps SHM to identify areas to improve both quality control and customer care, but mostly that you as a customer like me is warned and seriously looks at all the other options before you purchase from this company, I wish we had.

Wow! I love this company!…read more You can tell they really care! From the consultation all the way to the installation they showed themselves to be professionals! I really see the value! I will definitely reach out to you guys for my next project!

The installation was scheduled for 2pm but Cesar texted me that he's running early and would be…read morehere at 12pm. He took measurements to install the inner frame and hanging rails. They cut the wood and metal outside on the walkway. After hanging the doors, there was a lot of leveling to do that followed by touch up on all the nail marks and gaps in the wall frame. They did an amazing job with the installation and bringing the materials in the living room without bumping into anything. They took about 2.5 hours to complete the installation.

Honeslty I cant say enough about this company!!…read more I was in need of a new front door because I just hated ours. I really LOVED the wrought iron doors and shopped around. Let me tell you that some companies quotes were near the 12000 range! When visiting these companies they didn't even have stock.. which of course means they are most likely purchasing cheaper and reselling to you.. Not Jimmy, Jimmy was amazing since I stopped in his office. Immediately he was so welcoming and has a HUGE warehouse full of front doors ( not just doors he is ordering from somewhere else) His price also beat these prices but literally almost HALF.. It was a week before labor day weekend and I really wanted the doors installed before the weekend holiday and he was able to get them installed for me! Another note, after getting the doors installed my kids somehow locked my dogs outside for some time and they scratched our front door pretty bad ... Jimmy came by and fixed the scratches for me within a few days.. Thank you so much Jimmy and Discount doors! I cant recommend you enough!

I bought a door that my husband and I not only felt safe but loved. Now that he is no longer with…read moreme physically I have had alot of attacks on my home. Thanks to this company I feel so much more safer because every time someone has broke my lock they have came out and fixed it. Recently I had a neighbor whom had someone break into her home and I thought it be just bad luck for her, wrong they tried my home. Thankfully the lock on the inside was what kept them out as I slept unknowingly to what was going on and housemates not home from their 4th of July family parties. I recommend them to anyone and everyone, because they truly go over and beyond.