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    Pasadena Screens

    4.3 (12 reviews)
    Open • 9:00 am - 4:30 pm

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    15 years ago

    Been using Pasadena Screens for years.Very happy with their prompt,friendly service.Prices are very reasonable also!

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    Review Highlights - Pasadena Screens

    “Joe is very friendly and courteous and he gave me estimate which I find very reasonble and even more so when they called the next day and said the screens were ready to be picked up!”

    Mentioned in 2 reviews

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    Hometime Windows & Doors

    Hometime Windows & Doors

    (190 reviews)

    I recently had my front door replaced, and I couldn't be happier with the outcome. Our experience…read morewith Hometime Windows and Doors was incredibly smooth from start to finish. The initial visit to their showroom was completely stress-free. There was no pushy salesperson trying to upsell us. Instead, their staff walked us through all the available options, answered every question we had, and gave us the time we needed to look everything over and make an informed decision. Once we selected our door, the scheduling process was simple and seamless. They kept us well informed about the delivery timeline and were very accommodating with our schedule. On the day of installation, our installer, Danny, arrived right on time and was a pleasure to work with. He was extremely professional, worked efficiently, and delivered excellent quality. He also left the area as clean--if not cleaner--than he found it. We truly couldn't be happier with our new door. I've already recommended Hometime to a few friends and will continue to do so. If you're in the market for doors or windows, this should absolutely be your first stop--you won't be disappointed.

    We ordered a front entry door on Nov 24th for about $6135. Unfortunately we had to wait til…read moreFebruary 4th to have it installed. We were told that the wait is due to the process of the door being made. We explained before they started that we wanted to keep the baseboard of the front door but it wasn't kept. However, the company did reimburse us for $200 for the price of the board & installation. Once we had it installed we thought we were ready to go! However, quickly we noticed within a few days that the door was not closing properly. The handle would not reset when it closed and then within a few weeks it was not working at all. I immediately contacted them on March 7th. I explained the situation and was told to take pictures as requested by Chanel (warranty correspondent). I was told that they had to order new parts from Emtec and it would take a couple of weeks. We had agreed to set it up on Monday April 6th. The service man who arrived came over and immediately noticed that the parts needed to be ordered and the correct part were not ordered. However, I was told that the door should be working. Wow, that was far from the truth because immediately the door stopped working the next day. So we're back to square 1. Our door doesn't close because the handle on the door doesn't work. In the meantime, the only thing that worked and kept the front door closed was the security latch. If not the door would be wide open. I spoke to Chanel again, she said we had to order the part again. Apparently it was not ordered last week. In the meantime, we're paying for our door about $500 each month since February and yet our front door doesn't work. If you decide to work with this company please take the amount of time and the cost into consideration.

    Semihandmade - Missing doors

    Semihandmade

    (129 reviews)

    $$$

    I was very happy with every aspect of the ordering process. All the assistance and patience which…read morewere greatly appeciated - thank you!

    I'm writing to share my recent experience with Semihandmade, and strongly urge you to review other…read morebusinesses for your cabinets, they are not the same company we experienced our first time around. In 2018, we had our first project with Semihandmade, and it was outstanding. We used one of SHM recommended designers and the level of support and attention to detail was perfect; our final kitchen, pantry and laundry room were beautiful! As it turned out, our home was featured in Atomic Ranch in its 2021 Design Issue, where I spoke highly of Semihandmade in that interview. We were very proud and recommended their products and services to many people over the years. After moving to Asheville, we planned another kitchen renovation and launched that in January of 2025. Even though our former designer had moved to Modern Twig, we chose Semihandmade again based on our past experience. Unfortunately, this time has been very different. We ordered roughly $28,000 in cabinet fronts-- the largest single expense in our kitchen renovation. We understood the delivery timeline, but the order arrived in separate shipments without advance notice. When my husband (who installed both kitchens) discovered one incorrect cabinet setup and a missing drawer front, he reached out to their customer service. The response from Deanna Bade was essentially, "read your contract," which I found dismissive and frankly did not sit well with me. It was clear from our IKEA design submission that our order had been entered correctly on our side but miscoded in the SHM system. My expectation was to hear, "Sorry that happened--let us make it right." Instead, I received a lecture on treating her "like a professional" before she agreed to resolve the issue--an interaction that left me feeling unwelcome as a customer. Later, as installation progressed, we discovered that the walnut doors were noticeably different in color--clearly not from a single batch, as SHM advertising promises. When I raised this, I was told replacement would require approval from the "walnut manufacturer" and would be done as a "courtesy remake." I had to remind her that Semihandmade--not a third party--was my point of purchase and that this was a quality control failure, not a favor. This caused weeks of delay, but even after the replacements arrived, there was no follow-up to confirm receipt, check color consistency, or offer an apology by Deanna or SHM customer service, only a request to do a survey. I am shocked and saddened at the decline of Semihandmade whom I have raved about for years. Given Deanna Bade describes herself as "Customer Experience Manager with a proven track record in resolving complex issues and driving customer satisfaction", she did not execute at this level at all. I realize this must be a very hard job if there is a lot of customer dissatisfaction with product and operations (which seems to be possible based on reviews), and if that is the case, this ultimately is a reflection on Semihandmade's commitment as a company to quality of product and services. Given the strong competition in this industry, I would think this is not the quality of product SHM wants to deliver or the standard of service SHM want for their customers. Mistakes happen, but a willingness to "bend over backwards" to correct them makes all the difference. Sadly, even after the new walnut order arrived, given the delay in time we realized we could not rip out our entire kitchen and start all over, so the previous construction with panels, built in shelving, etc. that had begun had to stay the same and will always be slightly off in color, a forever reminder. I reached out to the CEO, John McDonald, who did respond and apologized, which was good; but did not offer to compensate us for our customer stress, delay or final mixed matched cabinetry (although I did not ask for one either) - my point was to ensure at the top he knew how much SHM had fallen in my eyes. I've gone from being one of their strongest advocates to feeling I can no longer recommend Semihandmade. I hope my experience helps SHM to identify areas to improve both quality control and customer care, but mostly that you as a customer like me is warned and seriously looks at all the other options before you purchase from this company, I wish we had.

    Discount Doors Center - DFL7101-5-IW01, wrought iron double door

    Discount Doors Center

    (19 reviews)

    I bought a door that my husband and I not only felt safe but loved. Now that he is no longer with…read moreme physically I have had alot of attacks on my home. Thanks to this company I feel so much more safer because every time someone has broke my lock they have came out and fixed it. Recently I had a neighbor whom had someone break into her home and I thought it be just bad luck for her, wrong they tried my home. Thankfully the lock on the inside was what kept them out as I slept unknowingly to what was going on and housemates not home from their 4th of July family parties. I recommend them to anyone and everyone, because they truly go over and beyond.

    I was referred to DDC to replace two of my doors by a friend who had their doors replaced for two…read moreof their homes. Jimmy came by and gave me a very reasonable quote. What I loveeeeeeeeeeeeeeee about my IRON doors is how they have SCREENS IN THEM WHAT!! I attached photos to show how it looks when it's opened. Our front door is bigger which some door companies don't have in that size or it was crazy expensive. I requested for a more modern design and I had to wait a month+ or so. It was definitely worth the wait! The locks did have problems BUT they came by fairly quickly and fixed it for us. I appreciate them coming back to fix the problems, because some companies will stop responding once they receive the final payment. We all have been there before dealing with companies that'll ghost us when we have problems! So thank you!!!

    Pasadena Screens - windowsinstallation - Updated September 2026

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