I've worked with Juan and Sunset Glass for years on multiple projects and even referred them to family and friends because the work was always solid and punctual in the past. Unfortunately, my most recent experience was very disappointing. I hired them to re-caulk my bathroom tub and tile. The appointment was cancelled twice, and when the technician finally came, he showed up more than 2 hours late. This caused me to lose work time. When I brought it up, I was told it was because I hadn't sent the address after a cancellation, which doesn't make sense since they'd already been to my home before. Instead of owning the mistake, the blame was put on me -- despite my years of loyalty and clear communication. It's disappointing to see this lack of accountability. While I wish them well, they've lost a longtime customer and, sadly, don't seem to value the business or referrals I've sent their way over the years. read more

I used this glass company last week to fix our commercial glass door on Lake Ave . Juan the owner was extremely knowledgeable & professional. He fixed our door in mater of seconds. I am grateful for his expertise. Thank u Juan S read more

Top notch company and service. Ivan came out to give me an estimate on both my glass showers, where the doors had become misaligned (started to overlap) over time. I was immediately impressed by his knowledge, respectfulness and even-keeled vibe. I did my due diligence and had a second company come out to do the same, and at the end of the day, not only did Ivan give me a FAR better impression, but his quote was lower as well! After booking him, Ivan even came out a couple days later to take measurements a second time, just to make sure there would be no errors come installation time. I appreciated that thoroughness. Installation day was smooth and painless, and the results were outstanding. Ivan and his assistant were even polite enough to remove their shoes at my request, since I like to keep the floors clean. A+ all around. read more

Sunset Glass - Guest bathroom. Left piece was adjusted, right piece is new. - Windows Installation Near Me - Pasadena, California

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When my sliding glass shower doors shattered, I called Ivan at Sunset, who prioritized us and came to clean within a few hours. The next week he installed beautiful and sturdy glass doors. Highly professional, courteous, punctual, and wore mask and shoe covers throughout. Highly recommend! read more

Sunset Glass - Before - Windows Installation Near Me - Pasadena, California

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Sunset Glass responded to my request for a quote within the hour, were very reasonable, and they were able come same day to fix my window pane. The guys were nice, did a fantastic job, were quick, and cleaned up any mess. They did a great job with the window glazing as I have wood windows. I was very impressed and will absolutely call on them again for my window needs. read more

Ivan provided a competitive estimated bid through Yelps request feature and then promptly came out to measure a day or so later. He took measurements and then had his office send an official quote with the same price. The glass took about three days to prep and cut and then two workers did the install in a few hours. So far so good for the first couple showers. read more

Used them a few times now! Once for a broken window and twice for a custom project in order to use a portable ac unit with an old fashioned casement window. Quick to respond, flexible, relaxed, well priced, professional, friendly. Highly recommend. read more

This is a great business and Ivan is awesome. He's very responsive and reliable. Someone smashed our store window and we had to replace it asap. Ivan gave us the best quote and the fastest turnaround. Highly recommended. read more

Sunset Glass - Broken window glass - Windows Installation Near Me - Pasadena, California

Update 6/22/2020 My shower door started to leak almost 10 months after installation. I contacted Ivan and right away he replied the shower door needs to be readjusted and said he will come and fix it. Unlike other vendors, he didn't try to shift responsibility, he didn't list me as his least priority just because he has other new customers; in fact when I texted him about the leak it was just around the time the riot started and he's busy going everywhere repairing broken glasses. He still managed to have his team member to come out and fix my problem. Two hours later my shower door is water leak free again!! I would definitely continue to recommend Ivan to any one that needs glass door installation. You will have a peace of mind when you choose Ivan! -------------------------------------- Original review 9/2019 I remodeled my bathroom and I needed to find a glass shower door and encasement. My contractor told me to get it from a vendor which the estimate was $3500!! I said no and I started looking for other quotes. I came to Ivan and he quoted me a much affordable price. He came and installed it in about half of the day. During the process I asked him if the shower door by any chance has the possibility of water leaking as I have heard from my friends that the glass shower door will leak in one way or another. Ivan said no and he said his labor comes with 10 years warranty. That means if the water leak at anytime during the 10 years after he completed his job, it will still be under warranty. I was sold and he installed the product. About three days after the glass door and encasement we started to notice leaking from the shower door. It was leaking from the bottom. I contacted Ivan and he showed up the next day. Over the next few days he experimented with different ways to stop the leak. On the third try which was today it finally worked!! Me and my wife were so happy! I was impressed by Ivan's great customer service and the fact that he really stood behind his service and product. I highly recommend Ivan to anyone that needs any glass product read more

Sunset Glass - Windows Installation Near Me - Pasadena, California

The guy is very nice. Even put the putty on the edges after cutting the glass to size for the window frame. We brought the window frame with us. read more

I called Ivan at Sunset Glass to get an estimate on a small job of window replacements. Our dog had put his paw through a pane of our front door and we had two small windows with cracks that also needed replacing. Ivan had me text him some pictures of the windows and gave me an estimate within 5 minutes. His estimate was very reasonable and after accepting it, he scheduled to come out within a day. Ivan showed up as promised and completed the job within 90 minutes. Ivan and his partner were professional and personable. I would use them in the future. I highly recommend Sunset Glass. FYI, I also called two other glass companies to come out and give me an estimate. One came out and measured windows, but never followed up with me even after leaving three messages. That company was Rose City Glass. Harry's Glass was supposed to call me last Friday to let me know when they would come out, but never called back either. Sunset Glass was responsive and deserve this 5 star review! read more

We had a wonderful experience with Sunset Glass. Ivan was great to work with. Their price was fair and they were quick to get our shower surround installed! read more

Sunset Glass - Shower surround - Windows Installation Near Me - Pasadena, California

I needed home window repair. I received quality service at a reasonable price. Would recommend.

Sunset glass is a fine company. Juan came by to measure my window my dog broke but since my dog doesn't have money to fix the window , and even if she did where would she put it so I paid. Juan was very professional and fixed the window at a great price. Now I'm very happy and my dog is too. Next time she breaks my window she's gonna pay . read more

I've used a lot of glass co's locally and this is the first time I've used Sunset and I'm sold. Juan was a great communicator and when he came to measure, he carried 4 huge bags of mulch up a flight of stairs for me as we waited to get into the house. Plus hefound my misplaced car keys. Who does that? His installation crew was terrific and the shower door looks great. A class act. read more

Ivan and his team are amazing!! Customer service and the quality of work is unreal. I got a few quotes from others installers but found Ivan's to be fair and on the spot when it came to the product he was delivering. And I do my research. They had some of the best prices in town. They're also fast. Everything done in a day. If you're like me you'll go through a few yelp reviews because unless word of mouth, it's hard to tell how good the work is. Consider this review word of mouth. These guys are legit. read more

Sunset Glass - Master shower - Windows Installation Near Me - Pasadena, California

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Ivan is friendly, humble and very responsible. It was truly my pleasure working with him and his team to replace a broken glass in my house. I highly recommend him and the company. read more

Sunset Glass - Windows Installation Near Me - Pasadena, California

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I contacted Ivan on a friend's recommendation when I needed to replace a broken window in a set of french doors. Ivan sent someone right away who showed up in a mask, finished the whole job in about an hour, and gave me a reasonable price. I'd gladly recommend Sunset Glass to anyone who needs to have glass work done. read more

Sunset Glass - Before repair (duct tape window) - Windows Installation Near Me - Pasadena, California

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Came to this business for single sheets of glass for an art project. Ivan was very polite and professional. The price was very fair, and I look forward to coming here for my next projects. read more

This company is awesome! Ivan returned my call right away and even came over on Sunday, his day off, to give me an estimate on putting up 15' of mirror for my home gym wall. He and his associate helped me measure and figure out the perfect size mirror and they made sure the wall and floor was perfectly level. They ordered the mirrors right away and had my job completed in under 2 weeks! Other companies said it would take 3-4 weeks and Ivan even had the best price! They did a perfect job and I love my new mirrored wall!! read more

Sunset Glass - The new home gym mirrored wall - Windows Installation Near Me - Pasadena, California

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Response to Owners response to my review. The current Covid crisis did not stop you from working as is evident by the fact that you were still meeting with homeowners to provide estimates. And given the fact that you were still working, there is no excuse not to return a call within say 24 hours, correct? I can see one mistake, but almost every time you failed to respond to my requests. You also promised to get me an estimate and didn't until a week later and TWO requests by me to act. Who are you kidding? You even lost my email address and had to call me again for it. Then 20k for the work. I found someone for 8k who is licensed, fully insured, and has plenty of experience. Kind of hard to justify a 20k estimate when someone beats you by 120%. And they stand behind their work. So no, I provided the copy of messages. Theres nothing to argue when the pics are provided. Maybe in the future, you will show greater respect for your customers. This is all true and documented. I called Ivan at Sunset Glass to get a quote on replacing skylight glass. After a few initial exchanges, as I as defining my project and schedule, I reached out to Ivan ready to get an estimate. Starting on Jan 31st, I reached out to ask Ivan if he had time to meet. No response. No worries, I started working on other remodel items. Then again on July 1st, I reached to again and stated that I needed my skylight glass replaced. No. response again. Then agin on July third with no response. I called as well and got a VM. Finally I got a call on what I believe was the 6th of July. Finally. We scheduled an on-site inspection for the next day. Almost a week later, on a Monday, I still hadn't received the estimate that I was promised so I sent Ivan a message asking for the estimate and a measurement. Heard nothing back until two days later on Wed when he asked for my email and sent me an estimate for an even 20k. Note that I had given up waiting for him after multiple lies so I got another estimate for 8k. I told Ivan he was too late, unprofessional, wasted my time, and extremely overpriced. In fact, his estimate description was only a few lines and very vague and nondescript, no measurements or specific details provided. The 20k seemed like an arbitrary and very ambitious number not based I suspect on any measured rate, but just perhaps because the home is very large and high-end. If a guy can't treat potential new customers or their time with respect, if he breaks his promises over and over, communicates terribly, and is grossly overpriced, then shame on me if I use his services. Maybe others have had better experiences. Im not here to comment on those but just to share my experiences. Good luck either way. read more

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These guys are great! If you are looking for a shower door installation company then look no further. I called Ivan and he came out to my condo in Glendale to take measurements for two of my bathroom showers. He was very professional and really easy to talk to, he took measurements with his "laser" which blew me away. I compared his prices to 3 other vendors and Ivan matched the price of the lowest bid. I really appreciate the quick and friendly service Ivan, thank you! read more

Sunset Glass - Windows Installation Near Me - Pasadena, California

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We hired Sunset Glass to replace our bathroom mirror. Ivan was responsive with a fair, competitive quote, and on the day of the job he was prompt and efficient with the task . I strongly recommend Sunset Glass! read more

These guys rock!! Had a front door-broken glass issue on Monday. I needed to get it fixed ASAP! Got on Yelp and found these guys! They gave me a quote that I was comfortable with, one of his team members arrived in an hour and had it fixed quickly. When it was time to pay the bill was $40 LESS then original quote!!!! How often does that happen? NEVER!! Prompt service, trust worthy... I'm sold, I'll ring then again if needed. read more

Not professional at ALL!!!! I call the number listed on YELP (626-297-1403) and then the guy who answers tells me he can't help me because he is in Beverly hills..... he tells me to call his dad at another number and the gentleman who answered the phone just seems confused. I try to explain to him my issue and he then gives me a quote of $125. But then he asks me to take some pictures of the shower door and send them to him and he will get back to me. I'm confused because he already quoted me, why does he need pictures and to get back to me? I ask this and the line just goes dead. If this is how they operate just giving a quote, god help the people that actually hires them. read more

We are thrilled with the work Sunset Glass did on our shower doors! My husband is a General Contractor and we are finally remodeling our own home. We started with 1 glass company that we were extremely disappointed in and switched to Sunset Glass for the remaining showers. They were responsive, professional, competitively priced and their work was meticulous! I give them my highest recommendation and will be using them for all future projects! read more

These guys are great! Super quick and efficient. And I got the best quote from them.

Wow! Im extremely speechless with the quality of work of Sunset Glass. First off, the owner Ivan is very professional, educated in his craft and honest. The quality of glass and accessories was top of the line and worth every penny. The installing crew was very clean and professional. Overall, the end product was flawless and I cant wait to work with Ivan and his team for our next project. Highly recommend this company to anyone. Not to mention, getting a quote was so effortless, snap a picture of the project, text it to Ivan and in minutes you could get a quote. Remember, you pay for quality glass and excellent installment with this company. Thank you Sunset Glass. read more

Sunset Glass - 8 in handle door, bronze finish - Windows Installation Near Me - Pasadena, California

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Professional, personable and reliable. Ivan and his crews have done several jobs for my company and we only use the best... In need of glass?the search stops here, you found the right guys!! read more

Sunset Glass did an amazing job enhancing our home gym by installing mirrors on two walls. The team provided a quote before coming onsite to take measurements. On installation day, they arrived on time, completed the work and cleaned up. Very happy with the end product and Sunset Glass. Two thumbs up! read more

Sunset Glass - Windows Installation Near Me - Pasadena, California

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Oh my god what a terrible customer service. I asked for a quote and the guy that speaks half English and Spanish asked me to text him the size window I need to get a quote. Then he texted me back with the price. Then I asked him what series window I would be getting and he said "the vinyl one you want". How on earth does he know what I want if I have NEVER seen the window he is selling me??? He only sent me a link to the window manufacturer and told me to look for there, but to look FOR WHAT??? There are a bunch of different models and I'm supposed to GUESS which window I will be getting? I don't know anything about windows and this guy is the Sunset Glass sales representative and he is supposed to guide me and show me what I would be getting, not to mention ask me which design I want. Terrible terrible this store has no idea what they are doing. I went with a different store to get my new window. read more

We had to replace an 88x44 glass door and luckily found Ivan. He responded right away with a fair quote after we reached out. Ivan and his partner were on-time, professional, and very pleasant. They also cleaned up meticulously after the job. Can't recommend them enough! read more

Sunset glass came out the very next day and did a great job fixing the glass panel in our craftsman door!

Great and quick service. We had a broken window and needed it to get fixed asap. All the neighborhood glass shops closed around 2pm. And this one was the only one that was still open so I decided to give this local place a shot. The guy repaired our window in 30 minutes. I highly recommend this business. Also very affordable. read more

Sunset Glass - Windows Installation Near Me - Pasadena, California

Okay, so this is THE BEST glass repair experience we have ever encountered! Thank you to all the other Yelp reviews, when we read how professional and polite this local company was, we called them immediately! Not only did Ivan respond to our voicemail right away, his crew, Osvaldo and Johnny were in front of our house in no time and the glass repair was only an hour! They were super sweet and clean!!! Without reservation, we recommend these guys!!! Thank you again to our glass repair super heroes!!! read more

The team at Sunset glass is amazing! They responded quickly to my initial call and were able to help fix my glass shower door the next day!! I will use them for any glass work I have in the future and recommend them very highly. They are awesome! read more

i do not ever want to leave a negative review however after repeatedly trying to resolve the service that was not fixed correctly which was window install with exterior stucco work where windows go. this was not correctly installed with some sloppy issues. ... I was then told i had to pay more money they needed more money. . No problem i paid more because they promised to fix the job. now its several weeks later i have a big lump in wall and paint thinned and chipped if they couldn't do the job- no problem but promised it would be corrected. The owner doesn't want to take responsibility this is what is most upsetting he is rude hangs up and says constantly " hes not responsible that his team agreed to fix the wall" and states " I only do glass. ...he's very rude stating he never did the job. what?? you sent two guys who came gave a bid and then upped the bid after working now stating they don't want to fix what they started. i just want the job fixed. the sad thing is they now are losing all the extra windows i'm installing in whole house but its best i go elsewhere or they may up the price then fail to fix it then say they aren't responsible. the guy who use to run this place was amazing the new guy is not I'm sorry but very unprofessional!!! read more

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I'm so exciting that my house is already coming to a finish and I've been working on finishing products , I was in need of a good company to install my shower doors and after calling many places I finally found sunset glass and spoke to Ivan; I can say that he really takes pride and joy in what he does because he explained how the process works , time frame , gave an amazing price and was really professional. We now have large clear class with chrome hardware to compliment our beautiful showers , I wish I had more glass work to have him do ! Thanks to the team and staff for going out of their way to perform excellent clean work read more

BEWARE! The father son team of Juan and Ivan are excellent. But they also contract work out to their family members who work under the name of "Diego's Glass." Having seen Juan's work I trusted that when I contacted them for my shower door I would get the same quality work. Instead, I got the subcontracted company who installed a shower door that 1. Did not fit properly (although it was custom ordered), 2. Since it didnt fit, they hacked off the top and bottom molding to make it fit, 3. Left Silicone all over the place, 4. Installed the clamps with the plastic liners misaligned and sticking out, 5. Installed the pieces crooked so they were angled all over the place barely touching at times, and to top it off, neither Juan(Sunset who I contacted in the first place), nor his brother will answer the phone. The best part is, they installed it so far off the mark, I will likely have to have my freshly redone bathroom tiles replaced in places where they missed the mark. Also they don't tell you they are not "Sunset Glass" until it is time to write the check. Oh, and if they say they will be back tomorrow at 9am, that means 1 or 2 days later at a time somewhere within a few hours of them saying they are on their way. Don't call their number listed on the receipt either, it is disconnected, and I imagine I might not be the only customer complaining, because when you call their cell phone, the voice mailbox is full. I will post some pics to show you guys what I am talking about. read more

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I called Sunset Glass after my shower door broke. Juan responded right away and was able to come out the same day. After a reasonable quote, glass was ordered and scheduled install. They were on time and professional, the door looks amazing and we are very happy with the results! It took one week to get it all done which was a great turnaround after researching! The business seems family run and they have a great work ethic. Thanks Sunset Glass! read more