This glass company is very professional, reasonably priced and I received my glass and mirror quickly. I was very satisfied and I highly recommend them. read more

Big thanks to Cliff's discount glass company for replacing the glass in my windows. From my first call to get an estimate all the way through to the completed repair, the experience was fantastic. The pricing was very fair, and the team who came out to do the work was professional, detailed-oriented, friendly, and efficient. Highly recommend. read more

These guys are awesome. I had a oddly sized broken window and Armando and his guy Redd were total pros in fixing it quickly. If you're in Pasadena / Eagle Rock / Highland Park these guys will be your best and most affordable solution. read more

A friend needed a piece of glass 35" X 43" for a picture she purchased recently. The picture already had non-glass in it but she wanted a different type of glass because this was going in her dining room. I called 5-6 different places in Pasadena/Sierra Madre/Arcadia and landed on Cliffs. Armando was very helpful, replaced/installed the new glass and helped load the picture in the car. His service was terrific and pricing was very reasonable. My friend will be back soon to have some glass grinded because its a tad to large for its current spot. I'll be going here in the future. read more

Great service! We had two of our original 1910 glass windows broken by a vandal.. The team at Cliffs was able to find restoration glass and repair my windows in less than 2 days without any further damage to the home... I love my wavy glass windows and am forever grateful that they were able to bring my home back to its original look. read more

Cliff's Glass has been around for Decades and still serving the San Gabriel Area. A good honest and reliable business providing a Premium product at significant savings. Armando takes great pride in his work and strives for complete customer satisfaction. His shop had moved East of its longtime original location on the same side of the street. If you blink while driving (you might just miss it!). But it's well worth making the effort to have Armando estimate your next Glass repair or Project needed. read more

Never called to say my window was done. So I called him and he said we got rid of it, it was to long it's been in shop. Peace of work this guy is never use him!!! read more

Mondo and his guys are amazing !Mondo came out and measured our shower for a new glass panel and a week later the guys came and installed a beautiful thick glass for our shower that u can't even notice is there .They also fixed a broken glass on one of our windows while they were here .Thanks guys read more

Armando did a fantastic job creating custom glass lids for my aquarium at the best prices. The panels turned out perfect. I highly recommend him for any aquarists looking for reliable and affordable glass lids for their fish tanks. read more

Would not recommend! The person who answered the phone was rude and kept cutting me off. He asked for my address and unit when he was going to give me a quote over the phone. I would understand why that would be necessary if he was going to give a free estimate after visiting the property, but he wasn't. His questions seemed more interested in how much money he could get. When I told him I would like to get the quote before giving him my address, he hung up on me and never called back! read more

This was my first experience with Cliff's. I used them for a client's master bath remodel in Pasadena. Red and Armando were fantastic. Armando gave me good guidance on glass and fittings which made the finishing touch on the bathroom look amazing. Red was fantastic on showing up on time for measure and install, friendly and helpful at making sure we got the right glass height, the function of the panels, and a clean install. Client was very pleased with their work and price as well. These guys are my new glass guys for future projects and I'd highly recommend them. They are busy, and rightly so, so plan with those timings in mind and you won't be disappointed. read more

Cliffs Discount Glass - Windows Installation Near Me - Pasadena, California

I had a custom mirror cut and drilled here. The owner Armando wasn't focussed when I ordered: - delivery took 3 days instead of 1 as he said it would, because he couldn't do what I asked for (should have told me right away) - he charged me 33% more than he said he would (my bad - should have gotten the estimate in writing) - he claims not, but I trust he did - the work is mediocre at best (rounded corners are uneven, holes are chipped). read more

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I gave Armando and Cliff's glass a 5 star review for one big reason. Armando stands behind providing excellent service and repair for his customers and he is a man that stands behind his word. We contacted Cliff's glass for a simple broken window repair. At the initial install, the manufacture sent out the wrong framing (6 small frames instead of 8) for the window and Armando came out immediately after we reported the issue. He contacted his vendor that day, which was a Friday afternoon, and the new window was received and installed by Wednesday morning. In addition, he replaced the old screen at no charge. He took full responsibility for the mistake of his vendor, as he did originally order the correct window, and made sure we were completely satisfied with the job at the end. We would definitely use his services again. In today's world it is so rare to find a contractor who takes such pride and personal ownership in his work. read more

Armando is now the owner of Cliff's Discount Glass and is always professional and delivers a great value. He has helped us replace Leonard glass and custom cuts on the spot. Other times he has helped us replace broken windows and updated other areas of our house. I've worked with Armando for over 10 years now and can't recommend him enough. read more

We have been using Cliff's Glass since the mid 1990's and don't even feel the need to call around for other contractor estimates. Armando has done many repairs (in several of our homes) over the years and they always provided exceptional results. The quality of the workmanship and the reasonable prices always keeps us returning to Cliffs Glass. We have referred many friends and family members to Armando and they too have also been extremely satisfied. It's no wonder that Armando and his team are always busy . read more

This business provides outstanding customer service!! From the very first phone call to the window installation, I received quality service. Their work is exceptional, timely and the prices are much less than other companies in the surrounding area. I came home one night to find a 4 ft x 4 ft window shattered in my home. It happened to be the same window my dog jumps at when she hears the neighboring dog barking as it walks by by. My dog's head is like a brick so I knew exactly what had happened. The next morning I began making phone calls to see who can repair my window asap. It was midweek and I had to work but I knew my dog could not be left home alone with a window that she could now jump out of. Company after company after company told me they couldn't come for days, if not weeks. I was surprised that all these companies weren't available for such an urgent matter. The price quotes I had gotten had a pretty wide range. When I called Cliff's, thankfully Armando answered. Armando told me they were booked all day but since it was an urgent matter he was going to get to me on that day. He was the only person out of all those calls that was treating this matter urgently. He was also gave the lowest price quote. I was exceptionally thankful. Armando arrived with another gentleman. They brought a window that was much thicker than mine and didn't charge extra. They installed the window in what seemed like minutes. These guys were fast, efficient, friendly yet professional and left no mess behind. read more

Very unreliable. The shower door of my Master bedroom was shattered, so I called my landlord to see who he recommended. So he said he will call Cliff's Discount Glass. The next day they called me and said if they come to measure. I said OK and I asked how long it will take to check since I had a doctor appointment and I said if they can come after my MD appt. He abruptly say no and said might need longer time. I said fine, they can come another time. When he came, he looked at the shower doors and said that I will need to replace the whole door. I said fine and they said they might able to do it soon. Long story short after a month, I heard nothing and I texted him, and he said e lost the number of the condo manager. I give him the number again for approval. The waiting game started again for another couple of weeks when I contacted again and he claimed that the door that he had was not the correct measurement. OK, so go order the right one then. I also asked if they can also install couple of safety handle bars, since the shower is used by an elderly person. He said OK. Took another couple of weeks, so got inpatient so I called my landlord and ask for some that is more reliable. Lo and behold, without calling, they show up to fix the door. Since I really need to fix the door, I just let them fix it. The workmanship is OK but then they didn't install the bars. They said they need to measure first and then get the bars and installed them. I said fine. Following week I called him again and said next week. Well this week is that next week and no handle bars. So, get someone more reliable. Discount does not mean that you give such a crappy service. read more

WOW! What a GREAT experience. Armando came to my house so quickly to give me a quote for my shower door. His price was MUCH better than the other companies that had given me a quote. I love his energy and "can do" attitude. What a find! He was relaxed and accommodating from the beginning. When I needed the door installed on short notice, it was no problem. He runs this business with the belief that customer is all that matters and he does all he can to make sure the customer is happy. So when I needed the door installed ASAP, he made it happen, like magic. Ray, the installer was so experienced and knowledgeable; he was meticulous and the door was perfectly installed. So happy to have found Armando! What a great guy and company!!!! read more

The way these people conduct themselves is shameful. They are impatient rude, and totally and completely unprofessional. I will never ever use them. read more

When Cliff died, the business was taken over by Armondo (aka "Mondo"), who has run the business into the ground. Mondo is not a business man and is not even a good worker, but somehow, seemingly against his will, has assumed ownership as he works to pay off Cliff's family for the business. My store first started doing business with Cliff's Glass shortly after Cliff died. I have well over 14,000 pounds of glass in my place of business and needed a local business I could count on. When asked the hours of operation of Cliff's Glass, Mondo said, "We'll, we're open for Neil 5:00, but we stop work at 4:00 to drink a few beers at the end of the day." The office was a shambles, and the work area was filthy with dusty and broken glass, as well as haphazardly lain glass propped up against all sorts of places creating a dangerous environment. Our initial engagement was quick and satisfactory--a small job to cut glass shelves for a display case--but even then, Mondo seemed very disorganized, lackadaisical, and surprisingly unenthusiastic about landing a potentially lucrative business account. mover the next couple of years, that lackadaisical attitude continued each and every time I tried to patronize his business. When we had an emergency where one the storefront windows was smashed, Mondo was noncommittal on a response time and wouldn't quote a price--we were forced to engage another glass business who, although they were a little pricy, responded to our emergency immediately and professionally. On another occasion, when I needed six sliding glass doors cut for a 3 unit display case, Mondo, upon sending his men to measure, cut the doors too short. After leaving messages for him for over a week, I had to disassemble the cases and shim the tracks so that the doors would slide without falling out of the case on my customers. Because of Mondo's unreliability, indifference, and down right incompetence, we began using a number of different local glass companies, but I felt bad for Mondo and his struggling business, who was basically just a worker thrown in to the deep end of the business world. I wanted to help him out where I could so he might eventually learn how to swim. To that end, I sent customers his way (I have over 65 dealers in my store who often need glass) and even sent him a job for my neighbor who needed 4 sets of sliding glass patio doors replaced. Somehow he messed up that job too. Most recently, I wanted to have a custom piece of glass cut for an antique liquor cabinet I personally have in my home. I painstakingly measured and produced a cardboard template of the design. When I took the template to Cliff's Discount Glass, Mondo was not there, but the girl in the office was able to get him on the phone. I told Mondo what I wanted and that I had made a template. Mondo said he should be able to have it done within a couple of days. I left my number (yet again) and told him to call me with any questions that might arise. After almost two weeks, I had not heard a word from Mondo. I began leaving messages, both on the answering machine and with anyone who answered. When I got through to someone last Friday (two months after dropping off the template) they said they would give me Mondo's cell phone number, which he was sure to answer. Since I was driving at the time and couldn't write it down, the person I was speaking to said they would text me the number--they never did. Yesterday, I called again and surprisingly Mondo answered. He told me that the place he sends the job out to gave him a price of over $200 (his price), which he ASSUMED I wouldn't want to pay. I knew this wouldn't be a cheap piece of glass, and my budget on this project was $1000. We argued about why he hasn't returned my phone calls...I told him we could have had other options--I could have used regular glass instead of plate glass and doubled it up, or I could have supported the shelf in the middle, or I could have made the shelf in two sections, etc.. But in not even calling me, he didn't even give me any of those options. First he said that he couldn't find my number. Then, when I told him I had left my number every time I left a message with his people or his machine, AND that the girl wrote my number on the template, he told me he couldn't find my template. Then he argued that *I* didn't call *HIM* for almost 2 weeks after dropping off the template. Then he told me "What I have begun to tell my other customers is for them to call me." I told him I didn't care what he told his other customers, he should honor what he told me. Then, true to his predictable indifference, he said, "Well go somewhere else then." (Great customer service) hiI said I intend to and that I was coming to get my template. He said he would have to look for it. I said he should start looking because I was coming right now so I could take to another glass business before they closed at 5:00. He said, "I'm closed." it was 4:02 His beer drinking time read more

Armando re-glazed 10 vintage windows that no one else would touch. Every other glass place wanted to replace the hand-rolled glass. He charged a very reasonable price. He even fixed a weakened window at no charge. Yes, it took some time, but a delicate job like that cannot be rushed. Everyone I dealt with at the shop was very nice. read more

Excellent company! We had our master bathroom remodeled, and the contractor hired Cliff's to make the shower. The shower looks amazing! Armando and Red were very professional, and gave good advice on the design. The finished product is incredible, and really makes the whole bathroom. We will definitely be using Cliff's again for our next projects! read more

I had work done by this company and was a bit complicated. Armando made sure to come himself for installation. It went smooth at a very reasonable price. I highly recommend him. read more

I had a window that broke in my house so called them first thing in the morning. They gave me a price and time over the phone. They showed up on time, charge the price they quoted over the phone, and fixed the window quickly. The service was very friendly and he cleaned up after himself. I am not sure what else they could have done better. I will be using them again for future projects. read more

Great glass company.Been using them for years and will never go anywhere else.Armando/Ray /Red are all outstanding.Fast courteous and reliable. read more

I used Cliff's Glass in July, although we finally addressed the issues with our window, it was probably Armondo's poor customer service skills that would keep me from ever doing business with them again. Armondo was rude and unprofessional during my interactions with him. I would recommend you take your business elsewhere. read more

I am very happy with the professional and friendly costumer service that I have received from Cliff's Discount Glass. I have dealt with other glass companies in Pasadena and would not recommend them. Cliff's is Great! read more

I am so pleased with my experience at Cliff's Discount Glass. My window blew out last night from the wind, and I was anxious because I had to skip work to get it replaced and didn't know if it was a job that would take a day to asses and then another day to fix. i went into Cliff's this morning and was told they could have someone out there by one to do the job. I was relieved because that meant I wouldn't have to take any more time off work. Anyway, the repair man was on the spot on time, and did the job quickly. He even cleaned up the glass from my old window. The repair man was very friendly and the man who I originally spoke to in the shop was friendly and helpful as well. As a bonus they are very reasonably priced, when my window blew out i was expecting to have to pay a fortune to get it replaced but was very pleased at how affordable it was. Took what was originally a stressful situation and turned it into a breeze. Thank you Cliffs!! read more

good costumer service 10/10 would recommend this place.

I normally don't write reviews but I felt compelled to do so on this company. I was trying to set up a measure with Armando and he was extremely rude and disrespectful. I have never encountered someone so rude in my life. The way he talks to a potential customer is just unbelievable. He talks down to you like he is superior and you are a complete idiot. It's almost like he doesn't really want the business so he acts rude and disrespectful so you will go elsewhere. Well it worked Armando - I went elsewhere. Thanks for wasting my time. read more

Terrible customer service. Called to set up an appointment and Armando told me when he would be by to come do the job never showed up, so I called them and this rude lady answered HELLO THIS IS ARMANDOS WIFE , and I was like I did call cliffs discount and she was like what do you want but she was saying it all in Spanish and I told her I don't speak Spanish and she just hanged up. read more

I found the service to be exceptional. Owner was very professional and eager to help me get my window fixed as quickly as possible - even if it meant referring me to another glass company. I thought the price was fair and when I got the window back it looked terrific. I would totally go back again as well as recommend to others. read more

I have an old (built around 1950) rental house in Monrovia w/ 3 sets of sliding glass doors. Over the years they have become impossible to open/close easily. I talked to a contractor who was there doing other work, and he said the doors needed replacement rollers but he couldn't get them. He said he tried everyplace but they were too old. Then I remember Cliff's Glass had replaced a broken window for me several years ago. They came, took out the old rollers, ordered new ones (along w/ new screens, which I needed) and installed the new rollers and screens within a week! The price was good, the installers were super-nice to my tenant and her 2 dogs, they showed up on time for the estimate and the installation. I highly recommend Cliff's Discount Glass! read more

Armando quoted a price to replace a cracked window at $284 all in. After finishing they sent an invoice for $299.75. I paid but would recommend not using them due to miquotes(lies). Please avoid this dishonest company! read more

If you love to have people be rude to you and you want to be talked down to then this is the glass company to call. Armando could be the rudest person with the worst attitude on the planet. He doesn't appreciate your business. He acts like he is doing you a favor. I took my business elsewhere. read more