The staff has very pleasant and professional. My dogs love…read moretheir dog walker, Kyle. My labradoodle is very reactive toward men, but he took to Kyle right away and is always happy to see him. My sheepdog is very hyper, so Kyle makes sure she is calm before the walk. I highly recommend OutUGo!

I have been a regular with Out-U-Go for a few years with two different cats and they have always…read morebeen reliable, friendly, and caring. The updates with a photos at each visit are appreciated so I know exactly when they were there and how it went. My cats (both from shelters) can be a bit challenging, and they were fed, freshly watered, given treats, litter cleaned, played with and affectionately petted. They've been able to adapt to new instructions about kitty care between visits. They worked with me a few times about my keys - home security is important! The payment software doesn't allow for tips so I'm not sure what the dog owners are doing or what's expected? Overall, the updates come from people who love what they do, reassurance when I'm away and miss my kitty!

I expected my 7 month old pup to avoid the muddy area at the dog park. (What was I thinking?)…read more I'd never used a self-serve dog wash, and they said to just come in--and laughed at how muddy she really was. It was a little pricey at $18 but they were conveniently located, provided everything we needed for our state of disaster (including a big waterproof apron for me), and welcomed my little mutt like we were going to a party.

I stopped by to inquire about daycare services after hearing mixed reviews--some good, some not so…read moregreat. When I arrived, there was no one at the front desk. Instead, an employee was sitting at a small table in the lobby .I waited about 3-5 minutes, but still, no one came to greet me, standing there I noticed to lobby was a little dirty and smelly. Decided to leave and come back another time . As I turned around, I noticed something concerning (see attached photo). I commented, "Wow, that's not safe," and the employee casually responded, "Yeah, that's been like that for a couple of months now. I hope they fix it soon." That was all I needed to decide not to come back. What really sealed it for me was learning that they board dogs overnight--with that same door left unlocked. That's a major safety concern.

Our family LOVES Happy Dogz! The staff are incredibly kind and always happy to see Winston. They do…read morea great job of posting photos and wished Winston a happy birthday. Also! You can watch your pup on their webcam during the day. We recommend this doggy daycare place!

Staff is amazing. My…read morepup is always tired when he comes home. I adore that I can watch the video cameras and watch all the dogs play!

Excellent dog walking service! Scott and Mike are amazing!…read moreTrue dog lovers who take pride in their work

Scott Takes great care of my Australian Shepherd. My dog knows Scott's name and gets excited just…read moreknowing he will Be boarded whenever we are leaving on a trip

DO NOT BRING YOUR DOG HERE!! I brought my small dog (8 lbs) in there for the weekend and ever…read moresince I picked her up on Sunday she has been yelping every time I touch part of her face and running away like she is scared of people! She is 5 and has NEVER acted liked this before. The people at the kennel insist that "they don't know" how that happened. They either didn't keep an eye on her and some animal hurt her, or they did it themselves. Either one is not okay, and the fact that they're saying they don't know is absurd. Again, DO NOT take your dog here!

Our dog was a patient at Pineview Animal Hospital for over 12 years. Recently, she experienced a…read moresudden and severe neurological decline and became completely unable to walk. Given her age and a probable brain stem tumor diagnosis, I contacted the hospital specifically requesting to speak directly with her veterinarian to discuss what was happening and to problem-solve next steps, including prognosis and quality-of-life considerations. I was unable to speak with a veterinarian. After multiple calls and detailed explanations to reception staff, the only guidance relayed to me was to take her to the emergency room, with no further discussion, reassessment, or quality-of-life conversation. When I asked why, I was told the practice was "a clinic, not a hospital," which was confusing given the hospital designation and our long-standing relationship. Because I could not have a direct conversation with the veterinarian, we sought a second opinion. Under the new veterinarian's care, our dog's diagnosis and medications were completely reassessed and contradicted, and she has shown significant improvement in a very short period of time. We were very close to making an irreversible end-of-life decision based on indirect communication and limited engagement. For a senior dog in acute crisis and a family seeking guidance, we expected more thoughtful involvement and direct communication. I hope the practice reflects on how situations like this are handled in the future.

Do not take your beloved pet here…read more Our family had a wonderful experience for 12 years with our first dog under the ownership of Dr. Laura Meffert and Dr. Julie James. Based on this wonderful past experience we brought our newest furry family member to Pineview. However our recent experiences have left us infuriated at the treatment of our dog and do NOT recommend brining your pets to them. Under the new management (a corporation called Mission Veterinary Partners), the practice no longer allows you to sit in during the appointment with your dog. Which has led to 2 major concerns as we have not been able to observe what is actually being done during the visit. First concern, after having another dentist look over our dogs teeth he was shocked at what he saw had been missed--he explained that it should have been caught at our dogs 6 month appointment. What was missed will lead to periodontal disease and therefore will require expensive work as our dog is now over a year old. Second concern is that not once, but 3 times our dog became incredibly ill after spending the night at the kennel. Each time we have followed up we have received vague and unhelpful answers as to what could have happened during their stay. Most recently andobject appeared in our dogs stool despite having given clear instructions that nothing should be left in their kennel. This led to a visit to the emergency room. A third minor annoyance was to learn that despite being told and paying for our dogs nails to be trimmed, they were in fact not as was pointed out by the trainer we went to shortly after the appointment at Pineview. After reaching out to management first and receiving no acknowledgment of wrongdoing we have decided to take our dog somewhere we can trust. And based on these experiences feel strongly to leave this review.

We were visiting from New York with our dog who does not like to be away from us. We dropped her…read moreoff with Nancy and at first she was very anxious. But Nancy pulled out all the stops to make her feel at home. She even provided a rain jacket for our dog! Nancy sent lots of pictures and updates which were so helpful. I would go back in a second! Best experience we have ever had with dog boarding.

We were visiting Wisconsin from out of town and booked Nancy to watch our pup overnight on a whim…read more Best decision we made. Nancy was great at communicating everything before we arrived, COVID safe, wonderful with our pup and even sent us photos throughout the evening of all the fun adventures they had. I wish we lived closer so we could use her all the time. Thanks again, Nancy!

We've used Paw Pals several times to cat sit our 2 kitties when we are out of town, and hands down…read moreis the best pet sitting service available. After every visit Brittany sends a very thorough message of how each visit went which includes photos/videos. Every time I read her messages it has always given me such reassurance that my kitties are being taken care of extremely well, and that she gives her utmost attention to their needs. One of our cats who is very shy and normally hides away from guests, has warmed up to Brittany and makes biscuits on her lap!! I recommend Paw Pals to everyone!!

Ryan was an amazing cat sitter. He gave very thorough updates after each visit. He also took care…read moreof my cat exactly how i wanted him to. Im so happy with his service and will definitely book him again!

I am very disappointed in them. I have been going for a couple of years. Never missed an…read moreappointment. Was happy with the work. However, I was convinced my appt was at 2:30 and no amount of messages or reminders would have changed that. So, of course I missed my appointment, first time, and they charged me. I would have understood if it was maybe my second.

Extremely poor experience with Tabby and Jacks new location in Verona!…read more Took our Samoyed in for a grooming, getting brushed out, nails clipped, and coat cleaned up. They called and said that there was some matting under the belly and in the rear end. Gave them the "go ahead" to trim up those two areas a little more. Two hours later they called and said that he was ready for pickup. Asked us to take care of payment while they go get him and bring him out to us. When he was brought out he had been completely cut off of all his coat, except for the tip of his tail, front of his head, and paws. He was trimmed up to look like a poodle! And the bill was $40 higher then what was quoted because of a "matting fee" added to the bill. The young gal who did the job apparently had absolutely no experience in double coat dogs Would not recommend them to anyone I know.