I love this place. The staff is So accommodating to our needs. The prices are very reasonable…read more The staff knowledgeably explains any treatments or procedures. They always smile and seem very concerned about my pet. I felt no stress living living my doggie for Boarding services.

From the owner: Your Canine Companion gets 3 walks a day with lots of individual attention. We have a Professional…read moreGroomer with over 10 years of experience, on staff. We also have a Verona Veterinary Medical Service at the same location for all of your companion's care at one place.

The staff has very pleasant and professional. My dogs love…read moretheir dog walker, Kyle. My labradoodle is very reactive toward men, but he took to Kyle right away and is always happy to see him. My sheepdog is very hyper, so Kyle makes sure she is calm before the walk. I highly recommend OutUGo!

I have been a regular with Out-U-Go for a few years with two different cats and they have always…read morebeen reliable, friendly, and caring. The updates with a photos at each visit are appreciated so I know exactly when they were there and how it went. My cats (both from shelters) can be a bit challenging, and they were fed, freshly watered, given treats, litter cleaned, played with and affectionately petted. They've been able to adapt to new instructions about kitty care between visits. They worked with me a few times about my keys - home security is important! The payment software doesn't allow for tips so I'm not sure what the dog owners are doing or what's expected? Overall, the updates come from people who love what they do, reassurance when I'm away and miss my kitty!

I'm extremely disappointed with my experience at Tailwaggers Doggy Daycare in Verona. I was…read moreinitially assured that the dogs would be continuously supervised, but this turned out not to be true. After checking the cameras, I witnessed dogs left completely unattended--humping, crowding each other, and on the verge of what looked like a potential fight, with no staff present. When I mentioned this at pickup, I expected concern or at least a willingness to investigate. Instead, I was met with a defensive response: "Well, when were you looking at the cameras?" This reaction felt unprofessional and dismissive given the seriousness of the issue. At this point, I no longer feel that this facility is trustworthy. There also appears to be an excessive number of dogs crammed into one play area, and staff couldn't provide a clear answer on what their capacity or safety cap was. The location itself raises concerns as well--any time I'm at the nearby Costco, I can hear the dogs barking nonstop at the surrounding noise, with no correction or effort to bring them inside. The entire operation seems chaotic and poorly managed. I'm sharing my experience now because I've seen that others have had similar concerns. Recently, someone in a local Facebook group shared that their dog was attacked at this facility, and according to them, staff claimed they had no idea how it happened and weren't aware of the incident at all. This only reinforces my belief that supervision and communication here are severely lacking. Based on what I've witnessed and what others have reported, I do not believe this is a safe or responsibly run daycare, and I will not be returning.

Password reset is a pain in the butt. It only sends links via text, not an email and when you're…read moretrying to reset the password on your pc, only getting a link on your phone is an extra step nobody needs. The password syncing isnt instantaeous - lots of folks dont have it setup, its confusing and a pain and its simple to fix on the website side - SIMPLE SIMPLE SIMPLE but no. Its a pain... maybe they think none of their customers have an iphone. they didnt think this through or dont care. Now for them its a bunch $ to fix where if they only had a brain (quoting the scarecrow here) it would baked in.

Excellent dog walking service! Scott and Mike are amazing!…read moreTrue dog lovers who take pride in their work

Scott Takes great care of my Australian Shepherd. My dog knows Scott's name and gets excited just…read moreknowing he will Be boarded whenever we are leaving on a trip

They offer exceptional pet sitting services. They are trustworthy, followed our instructions, and…read morecared for our dog like their own. They are my go to for puppy daycare.

I always take my puppy here when I go out of town. They are the most caring and loving group to…read moretake care of my fur baby

I have used Jeanne whenever I had to have a loving, perfect pet sitter while I was out of town !…read moreShe has taken care of my cats when I had four indoor ones, and a feral cat outside. Took care of them as if they were her own ! This time, have two indoor cats, an outdoor feral, and a BIG White German Shepherd/White Siberian Husky mix. They are in the best of hands with Jeanne ! Have had to be gone for over a month, and even though I miss my "kids" so much....I know they are being taken care of by Jeanne ! She has gone over and beyond what was expected ! You would be very lucky, and your loved ones would be very lucky to have Jeanne there for them !!!

We used Jeanne for our dog walking and pet sitting services and couldn't have been happier! Our…read moredogs were thoroughly walked (we could see the route taken on the app) and were well adjusted when we returned home from work. Jeanne is an excellent communicator and took wonderful care of our pups!

I have been using Julie for 13 years and I cannot tell you how much she has helped me and my pets…read more I am so grateful for her being in the pet care business and for all the knowledge she has passed along to me both from her veterinary assistant background and many years caring for animals. I have a lot of pets with special needs. She has come up with amazing ideas to help me accommodate them during our visits. She cares for them better than I do! She is so attentive with them and they are disappointed when I come home because they want Julie to keep visiting. She is reliable, professional, and has extensive experience and so you are basically getting a free animal behaviorist on every visit. I am so incredibly grateful to Julie for all the care and ideas she has given me to accommodate dogs I have had with special needs and ideas for keeping my kitties engaged. Thank you Julie!!!!

Julie watched our chinchilla for a week and we felt very comfortable that everything would be taken…read morecare of, and it was. Will use again.

We love bringing our dog here for daycare and boarding! The staff is always so friendly, caring,…read moreand knowledgeable, and you can tell they truly love the pets they care for. Our dog is always excited to go and comes home happy and well cared for. It's such a great feeling knowing we can trust them with our pup. Highly recommend!

So far we've had really good experiences with this place. The staff is friendly and seems…read moreknowledgable and passionate. Whenever I've called they are quick to pick up and provide answers. We're working with a local adoption agency to adopt a second dog and the representative said the organization really loves Waggin' Tails, and Waggin' Tales even donates time for the fosters. We boarded our pup here for 5 nights, and when it was all over he seemed pretty normal and not as distressed as I was expecting him to be. He was in the suites. All of his bones/chew toys were gone - meaning they actually gave them to him. Overwhelmed by large groups, they gave him playtime in a small group setting. After this, I noticed his confidence when we went to the dog park had increased. He was much more comfortable approaching dogs and being approached making me think he had a good experience in playtime. He doesn't have any meds or health issues (like many of the negative reviews) - but he does have sensitive skin and his skin was really pink when he left. Next time I'm going to ask them to use our shampoo vs theirs when bathing and see if that makes a difference. I brought him to get temperament tested for large group doggie daycare. They provided useful feedback that he still didn't seem too comfortable - I would rather have the honesty then have them say "it went fine, let's sign him up". They had some other solutions for me - bring him back very early in the day so he can meet them one by one vs all the dogs already being there. Or small group doggie daycare might be the final solution. I appreciate their problem solving and interest in him having a good experience.