Excellent dog walking service! Scott and Mike are amazing!…read moreTrue dog lovers who take pride in their work

Scott Takes great care of my Australian Shepherd. My dog knows Scott's name and gets excited just…read moreknowing he will Be boarded whenever we are leaving on a trip

I have two dogs that were not behaving, not listening to my commands, going potty everywhere. I…read moreread through other dog training reviews and found this one was best not only price wise but experience too. My dogs are listening more, and not being loud in their kennels like before. I definitely would recommend this company for training ur dog.

We had Dennis from The Family Dog help us get acquainted with our new puppy and give us helpful…read moretips on puppy training. From the first time we had Dennis come over our pup immediately took to him- he's a dog whisperer! We are forever grateful for him giving us the confidence & training in helping us get to our desired behavioral outcomes & making sure we have the necessary tools & tips moving forward. Definitely recommend The Family Dog!

Our dog was a patient at Pineview Animal Hospital for over 12 years. Recently, she experienced a…read moresudden and severe neurological decline and became completely unable to walk. Given her age and a probable brain stem tumor diagnosis, I contacted the hospital specifically requesting to speak directly with her veterinarian to discuss what was happening and to problem-solve next steps, including prognosis and quality-of-life considerations. I was unable to speak with a veterinarian. After multiple calls and detailed explanations to reception staff, the only guidance relayed to me was to take her to the emergency room, with no further discussion, reassessment, or quality-of-life conversation. When I asked why, I was told the practice was "a clinic, not a hospital," which was confusing given the hospital designation and our long-standing relationship. Because I could not have a direct conversation with the veterinarian, we sought a second opinion. Under the new veterinarian's care, our dog's diagnosis and medications were completely reassessed and contradicted, and she has shown significant improvement in a very short period of time. We were very close to making an irreversible end-of-life decision based on indirect communication and limited engagement. For a senior dog in acute crisis and a family seeking guidance, we expected more thoughtful involvement and direct communication. I hope the practice reflects on how situations like this are handled in the future.

Do not take your beloved pet here…read more Our family had a wonderful experience for 12 years with our first dog under the ownership of Dr. Laura Meffert and Dr. Julie James. Based on this wonderful past experience we brought our newest furry family member to Pineview. However our recent experiences have left us infuriated at the treatment of our dog and do NOT recommend brining your pets to them. Under the new management (a corporation called Mission Veterinary Partners), the practice no longer allows you to sit in during the appointment with your dog. Which has led to 2 major concerns as we have not been able to observe what is actually being done during the visit. First concern, after having another dentist look over our dogs teeth he was shocked at what he saw had been missed--he explained that it should have been caught at our dogs 6 month appointment. What was missed will lead to periodontal disease and therefore will require expensive work as our dog is now over a year old. Second concern is that not once, but 3 times our dog became incredibly ill after spending the night at the kennel. Each time we have followed up we have received vague and unhelpful answers as to what could have happened during their stay. Most recently andobject appeared in our dogs stool despite having given clear instructions that nothing should be left in their kennel. This led to a visit to the emergency room. A third minor annoyance was to learn that despite being told and paying for our dogs nails to be trimmed, they were in fact not as was pointed out by the trainer we went to shortly after the appointment at Pineview. After reaching out to management first and receiving no acknowledgment of wrongdoing we have decided to take our dog somewhere we can trust. And based on these experiences feel strongly to leave this review.

My review is ONLY for communication. I've called twice over a 3 day period, both times I left clear…read morevoicemails and left my phone number. I haven't received a call back. Their vm says they will return your call same day or if you call outside of normal business hours they will call back the following day. Tomorrow will be day 4 with no response.

I have been taking my puppy (almost 1) to Prairie Pawz to daycare for months and we have boarded…read morehim here once as well. The staff is incredibly friendly, thoughtful, and attentive. For daycare, my puppy and I are welcomed with a big smile and a big hello to us both. When he is picked up, the staff tells us who he played with and how he did. They even are helping us train him to get comfortable in a kennel. During his boarding stay the staff went above and beyond to say the least. They gave him extra love when he would get nervous- they even put him in a thunder jacket to calm his worries. Amazing. We are so thankful. They took Christmas photos of him after a complementary bath which were adorable! They communicated so well (and fast) so that we were at ease being far away. I recommend Prairie Pawz to everyone and will continue to do so! Thanks Prairie Pawz for taking such good care of my baby!

Dogs are alwaus excited to go visit! They are never stressed when we pick them up. I would…read morerecommend them to everyone. You won't be sorry.

YOU GUYS DON'T EVEN ANSWER YOUR PHONES. I have been bringing my 2 year old blu for 8 weeks. I…read moredecided to board him this weekend. Upon pickup the staff wasn't friendly and never had been at pickup or drop off. I ask several times how things went and typical response is oh you didn't get a call so everything was well. The receptionist are young, inexperienced and typically don't have any answers to questions about your pet. We have never been offered a tour and offered a bath after a weekend. When my boy blu came out today at pickup he was timid, scared, full of dried pee, face down, not excited and depressed. Upon arriving at home he has been acting strangely and not the upbeat dog that we are accustomed too. I honestly believe that your pup sits in a kennel more often then not. I'm more upset because he was covered in dried urine so I assumed he's kennel wasn't cleaned. He looked terrible and don't understand why. As a facility that is ran by vets it sure needs improvement. They have been under construction and the lobby looks cold, dark and quiet. I've asked several times how many dogs are here today and usually about 10. I believe you need to visit them and see what you can improve. You're not giving or being with the pets like they are. I have a feeling they go out for a small period of time and kenneled the rest. I feel like pets are treated not the way they should be. Blu's nose was all red and nails all beat up so that indicates he's in his kennel way too long. Your competitors have warm and friendly almost home rooms to sleep. If you had this your dog wouldn't be covered in dry pee. Couple things to help improve: 1.Act like the front staff knows and cares about your pet 2. Offer a bath after boarding for more then a couple days 3. Offer a tour to new clients especially the first day of drop off. It takes a few minutes 4. Train tour front desk to be friendly because it seems like things are always an inconvenience 5. Visit your local competition. There is a reason why you have such a big place and not many dogs per day 6. Train your staff on upgrades asking for a bath nails etc. 7. Remove asking for a tip on your credit card machine because at this point I don't know why anyone would tip. 8. Introduce a vet to your clients. 9. Spend more time with the pets instead of keeping them in a kennel for most of their time. 10. Make some immediate changes because your business won't survive if this how your business is ran. There is several reviews similar to mine so I can't imagine we aren't all saying the truth. We have 2 more days left to return and would rather forego the money and go elsewhere. I also emailed in to your only email so maybe I'll get a response. I'm so sad for our boy right now. I would highly recommend any new client to pay attention to your pet and consider going elsewhere because there is much better places for the same price. I hope you can use my review to improve. Even though your under construction 2 months in it really turned us off as well. I won't be returning to your facility for anything in the future. I've called over 20 times today on 05/16 and they won't even answer their phone. It's very sad. Update: The manager has called me several days in a row to check in on blu. In the mean time there is one current and former client that have reached out to me. The current client says that their dog pees in the house often and is most likely being in a kennel. The previous client indicates they don't come back because their dog has been traumatized as well. I'm not the only client that has indicated concerns to this daycare. I also contacted the owner of the daycare in PA twice and left messages and email and not one return phone call. The experiences at this dog daycare are traumatizing to pets. Also, the company has the tenacity to call other businesses about my review. This is a low blow to me personally as that is unfair business practices. Look at yourself and see how you can improve your business. All clients go elsewhere.

It is ridiculous that I can not sit with my dog while he gets his hair cut at this place anymore…read more I've sat through my dogs haircuts many times at this company and now the owner is trying to say that it is a liability. To sit and watch my dog is a liability? My dog is a support animal and is with me pretty much 24/7. Why would I dump my dog off at this overpriced dirty place and leave him? I thought that this place cared about animals? What a shame!

Reviewing this for when I went in as an event organizer to get a donation:…read more They are incredibly accommodating to non-profits. I run a group who did a raffle and they donated a very generous basket that was a HIT. The employees were kind and I enjoyed chatting with them while I browsed. I ended up buying a salmon treat for my dog. The variety of their store was awesome. Similar to others in the area, but loved to find my dog's favorites. We got a salmon skin roll which she devoured in a minute tops. Apart from this, I've heard great things about their grooming. My best friend uses them for grooming and her poms love it. A great little shop and close to home. You can't beat it!

I took my two dogs here for a half-day of daycare so they could get acclimated before I leave them…read moreon an extended stay with boarding. My dogs seemed to really enjoy themselves and have been sleeping since we got home! The owner and staff are extremely friendly, understanding, and treat customers with the small town courtesy you would expect! The online registration process was the most smooth process I have ever used for boarding and being able to book daycare/boarding online is insanely simple and convenient. I am so grateful to have such an amazing facility so close and will be utilizing Bones & Belly Rubs a lot in the future

It is so wonderful that we know our dog is in the best of care when she stays with the folks at…read moreBones and Belly Rubs. Great facility and staff that gives your dog the love and attention that only true dog people can! They went the extra mile to welcome in our dog "Merci". I think she feels that it is going on a social dog Vacation when she stays with them. So thankful to have this business close to home. Matt A.

Bed and Biskit is a wonderful home away from home for my pups. The place is clean, friendly caring…read morepeople and fairly priced. The pups are always excited to go there too.

This place is great. They do updates everyday and send pictures. They are very accommodating with…read moreschedules as well.

Our dogs [Finn & Bear - big Yellow Labs] love the Dog Den. Their approach to training and working…read morewith our dogs is top of the line. We first encountered them when we took Finn [6 yo] to a class for Reactive Dogs. We chose this class because our Labs are over the top crazy friendly when meeting people. We met Deb Crawley. Deb applies the Dog Den principles to everything she does - Calm, Non-reactive, rational, and sensible with lots of love. We applied what we learned in class to both dogs and walking them is now so enjoyable. We recently did a one-on-one session with Deb at our home because we wanted to work on some calming behaviors when someone entered our home. We met with Deb in early November and have been applying her methods and advice for the past 6 weeks -- and are seeing great results!! The boys are still crazy Labs but they now 'pause' and consider what we are asking of them when we have someone else in the home. Thank you Deb Crawley. We're going to keep working on this!! Bernadette, John, Finn & Bear

My dogs absolutely LOVE The Dog Den! Keira, my Pomsky, has been going there since we got her five…read moreyears ago, and is still excited to go every day while my husband and I work. All of the employees know all of the dogs by name and sight, and their pick up process is super efficient, even during COVID. My newest dog, Liam, is a rescue from a hoarding situation, and is pretty skittish with new people, so we were nervous about him going to daycare. Dog Den sent us report cards, videos, and photos of him almost EVERY day for his first two weeks to tell us how he was getting along, which we really appreciated. Not only do they often send adorable report cards on our pups, but they also take photos of every dog they have in festive accessories for each holiday, and post them on their Facebook page (I look forward to scrolling through them every holiday and have attached some photos Dog Den took to this review). Dog Den also offers great puppy training classes that we took Keira to and will soon be taking Liam too. They also have had a couple of employees watch Keira when my husband and I were out of town at a reasonable price when we couldn't find a sitter. Even when my husband and I bought a house in 2020 and Dog Den is no longer conveniently on our way to work, we continue to bring our dogs there because they have been so wonderful since we started going there five years ago. I strongly recommend Dog Den over any other doggy daycare in Madison!

The staff has very pleasant and professional. My dogs love…read moretheir dog walker, Kyle. My labradoodle is very reactive toward men, but he took to Kyle right away and is always happy to see him. My sheepdog is very hyper, so Kyle makes sure she is calm before the walk. I highly recommend OutUGo!

I have been a regular with Out-U-Go for a few years with two different cats and they have always…read morebeen reliable, friendly, and caring. The updates with a photos at each visit are appreciated so I know exactly when they were there and how it went. My cats (both from shelters) can be a bit challenging, and they were fed, freshly watered, given treats, litter cleaned, played with and affectionately petted. They've been able to adapt to new instructions about kitty care between visits. They worked with me a few times about my keys - home security is important! The payment software doesn't allow for tips so I'm not sure what the dog owners are doing or what's expected? Overall, the updates come from people who love what they do, reassurance when I'm away and miss my kitty!