The staff has very pleasant and professional. My dogs love…read moretheir dog walker, Kyle. My labradoodle is very reactive toward men, but he took to Kyle right away and is always happy to see him. My sheepdog is very hyper, so Kyle makes sure she is calm before the walk. I highly recommend OutUGo!

I have been a regular with Out-U-Go for a few years with two different cats and they have always…read morebeen reliable, friendly, and caring. The updates with a photos at each visit are appreciated so I know exactly when they were there and how it went. My cats (both from shelters) can be a bit challenging, and they were fed, freshly watered, given treats, litter cleaned, played with and affectionately petted. They've been able to adapt to new instructions about kitty care between visits. They worked with me a few times about my keys - home security is important! The payment software doesn't allow for tips so I'm not sure what the dog owners are doing or what's expected? Overall, the updates come from people who love what they do, reassurance when I'm away and miss my kitty!

We adopted our boy from someone not physically able to care for such a large dog. He was 5 months…read moreold and was sick from the beginning: chronic diarrhea, the previous owner said he had been sick for months already. It cost us quite a bit to cure it only to find out that the problem was the food the breeder insisted he be on. He's now 18 months and he's torn both CCLs in his hind legs though he is active and well cared for. Once again, the "free" dog, originally from Shamrock, is costing a fortune. He cries often and he still "nurses" his blanket as if he's a kitten. I can't help but wonder if he was weaned too early and didn't develop as he should have. We love our sweet boy but buyer beware.

Hi I'm probably extremely late but we got my childhood dogs from here almost 13 years ago and they…read morewere the most well bred dogs I've ever seen! We got a black and a chocolate from them. We sadly had to put the chocolate down in December. But our black lab is 13 and still as healthy as ever :)) 10/10 would recommend this breeder and I have intentions on being a returning customer lol

Our dog was a patient at Pineview Animal Hospital for over 12 years. Recently, she experienced a…read moresudden and severe neurological decline and became completely unable to walk. Given her age and a probable brain stem tumor diagnosis, I contacted the hospital specifically requesting to speak directly with her veterinarian to discuss what was happening and to problem-solve next steps, including prognosis and quality-of-life considerations. I was unable to speak with a veterinarian. After multiple calls and detailed explanations to reception staff, the only guidance relayed to me was to take her to the emergency room, with no further discussion, reassessment, or quality-of-life conversation. When I asked why, I was told the practice was "a clinic, not a hospital," which was confusing given the hospital designation and our long-standing relationship. Because I could not have a direct conversation with the veterinarian, we sought a second opinion. Under the new veterinarian's care, our dog's diagnosis and medications were completely reassessed and contradicted, and she has shown significant improvement in a very short period of time. We were very close to making an irreversible end-of-life decision based on indirect communication and limited engagement. For a senior dog in acute crisis and a family seeking guidance, we expected more thoughtful involvement and direct communication. I hope the practice reflects on how situations like this are handled in the future.

Do not take your beloved pet here…read more Our family had a wonderful experience for 12 years with our first dog under the ownership of Dr. Laura Meffert and Dr. Julie James. Based on this wonderful past experience we brought our newest furry family member to Pineview. However our recent experiences have left us infuriated at the treatment of our dog and do NOT recommend brining your pets to them. Under the new management (a corporation called Mission Veterinary Partners), the practice no longer allows you to sit in during the appointment with your dog. Which has led to 2 major concerns as we have not been able to observe what is actually being done during the visit. First concern, after having another dentist look over our dogs teeth he was shocked at what he saw had been missed--he explained that it should have been caught at our dogs 6 month appointment. What was missed will lead to periodontal disease and therefore will require expensive work as our dog is now over a year old. Second concern is that not once, but 3 times our dog became incredibly ill after spending the night at the kennel. Each time we have followed up we have received vague and unhelpful answers as to what could have happened during their stay. Most recently andobject appeared in our dogs stool despite having given clear instructions that nothing should be left in their kennel. This led to a visit to the emergency room. A third minor annoyance was to learn that despite being told and paying for our dogs nails to be trimmed, they were in fact not as was pointed out by the trainer we went to shortly after the appointment at Pineview. After reaching out to management first and receiving no acknowledgment of wrongdoing we have decided to take our dog somewhere we can trust. And based on these experiences feel strongly to leave this review.

This place is amazing. The owner and staff are wonderful and you can tell they love being around…read moredogs. While it is not easy for me to leave my two dogs, I know they are being taken care of very well. They provide great updates as well as offer many services to make sure our dogs are happy. The facilities are super clean and i appreciate all the times they have taken care of our dogs.

The Emerald Paw Pet Resort took excellent care of my 4 month old puppy during her stay there. The…read morefacility is super clean. The staff is friendly and professional. She was thrilled to have play time with the other dogs there. I was very confident she would be safe and well cared for! We'll definitely be back!

Excellent dog walking service! Scott and Mike are amazing!…read moreTrue dog lovers who take pride in their work

Scott Takes great care of my Australian Shepherd. My dog knows Scott's name and gets excited just…read moreknowing he will Be boarded whenever we are leaving on a trip

The walkers are friendly and do a good job, but the owner/manager, Corinne Moore, is very…read moreunprofessional and passive-aggressive. I had to cancel a few walks due to my dog having diarrhea, and without any warning at all, Corinne said that paws and claws cannot provide services to me anymore. This is a horrific double standard. They told me on multiple nights that they cancelled services last minute due to walkers being sick, inclement weather, or transportation issues, but when I had to cancel last minute due to my dog's health condition, they stop their services to me altogether without any advanced notice. This is completely unacceptable and a total double standard. I want nothing to do with Corinne again, and will never speak to her again. I just feel terrible about this whole situation because the walkers are so nice and friendly, but can't be managed by someone who doesn't even understand the basic principles of friendliness and courtesy. I have spoken about this incidence with multiple friends of mine in Madison, who were shocked and angry and how unfairly I was treated.

I used this service once for my cat - it was fine, though I never received updates while I was…read moreaway, nor received a daily "report card" that accounted for what happened during the visits. I was willing to give it another shot, since my cat was healthy and happy upon my return, but I never got a response when I tried to schedule another visit by contacting the company (via email and then via the website). I have moved on to another company.

We've used Paw Pals several times to cat sit our 2 kitties when we are out of town, and hands down…read moreis the best pet sitting service available. After every visit Brittany sends a very thorough message of how each visit went which includes photos/videos. Every time I read her messages it has always given me such reassurance that my kitties are being taken care of extremely well, and that she gives her utmost attention to their needs. One of our cats who is very shy and normally hides away from guests, has warmed up to Brittany and makes biscuits on her lap!! I recommend Paw Pals to everyone!!

Ryan was an amazing cat sitter. He gave very thorough updates after each visit. He also took care…read moreof my cat exactly how i wanted him to. Im so happy with his service and will definitely book him again!

Abigail is the very best. She has cared for our dogs for over 4 years. She is reliable,…read moretrustworthy, and genuinely wonderful with our dogs.

Abigail has walked my pup for over 4 years now. I really appreciate knowing that she's in good…read morehands while we're at work. Abigail is flexible and always prompt with communication.