Tilly loves coming here! Always leaves with a smile and doesn't want to leave ! Definitely a 5 on…read morethe chart!!

To reduce stress and get back together sooner we try to kennel the dogs not far from where we are…read morestaying- so we tried Old Stone Pet Lodge after combing thru many options found on Yelp. Our 3 beagles came home happy. So something's being done right by the staff. Usually they are panting for the first hour after leaving a kennel. Not after their stay at the Old Stone Pet Lodge. They were calm and relaxed, happy to see us but not that desperate sound of being happy to get away. When we picked them up- we got to watch them play on the snow hill from the camera in the lobby area. They looked happy. The staff is SO friendly and the dogs didn't have that "kennel smell" that they typically have at other kennels. We will definitely be back if ever in the area again. Thank you for the great care of our canine "kids"!

Best place I've found for dog nail trimming! They have affordable pricing. They were very quick and…read moreeasy. The owner and the staff are super friendly. I also love that my dog actually looked like he got a nail trim afterward. Most places are so afraid to trim the nails short and half the time they look the same when he comes back out. They did a fantastic job here! I will definitely be back!

Great dog daycare, highly recommended! More affordable than many other options in the area, with…read moregreat facilities and individualized care for your dog. They have play groups appropriate for your dog's activity level and plenty of space. My dog is always thrilled to be dropped off at Unleashed; he can be nervous when we leave him, but this is not the case here! He always comes home tired and happy after lots of play with his buddies.

We have been using Cherokee Kennels for 6 months now. For boarding and day care for our dog. They…read moreare great and we wouldn't go anywhere else. Our dog is always happy and tired when we get him. We live that they put the dogs out in smaller groups. So much better for dog. Great place and very friendly Staff!!!

We absolutely love Cherokee Kennels.. this has been a family owned business for many years and it…read moreha been wonderful for the year we have been taking our two dogs there. Our dogs never liked getting in the car and now if they see their kennel bag, they get so excited. They went from shivering every time in the car to getting so excited. I will keep recommending Cherokee Kennels. The staff is great and so are the owners. I have no hesitation when taking our dogs there especially with one of our dogs being very timid.

They do Pictures with Santa where there's a staged winter wonderland with a fully dressed Santa…read more Your pet can sit with Santa for a picture taken with a Nikon camera. They'll make prints for with and include a photo frame holiday card! Such a cool service!

I scheduled an appt. to use their dog self service wash. I was there on time but nobody to check…read moreme in. I tried to get their attention through the play yard window but both attendants were focused on their phones. The groomer alerted them and one came in, no mask although Dane county has a required mask mandate. She indicated that her boss didn't require masking when greeting a customer. She was nice, but seemed unconcerned.

I have been very happy with the attention and service related to our two labrador retrievers, and…read moreour cat. I would recommend to others for sure!

I was a client of Country View Veterinary Clinic for about 24 years. They fired Dr. Larson of the…read moreNew Glarus satellite for reasons that were unprofessional on the part of CVV and right out of blue. She was the only vet that was consistent, professional, knowledgeable and personal, serving both animal and person. She was great. It is with a heavy heart that I sever my ties with them. They have sold out to Encore Vet Corporation and are no longer local or caring. EVC is from New York. If they treat professionals like they did Dr. Larson, they no longer have my trust.

This groomer is top notch on dog breeds of all varieties. This year our husky has decided to shed…read moretwice as much as any other year we've had before, and that's in just the Spring. Serenity Pets is not only about making sure they and you stay healthy during this pandemic, but they also make your pet look awesome. thank you x10000000000! I highly recommend these folks.

It's good but I could never get an appointment. A great experience when you can get your pooch in…read morefor a wash and groom but last time I tried to set up an appointment it was like a 2 month wait, which kind of defeats the purpose. So that's why 1 star is removed, we haven't tried for a long time to get in here so maybe things have changed but we ended up having to go to Earthwise Pet Supply in East Madison until we moved to Janesville and are now looking for new groomers down there since traveling to Madison for dog grooming appointments is a lot of travel time.

We couldn't be more grateful for the professionalism and compassion this clinic shows every single…read morevisit. The entire staff goes above and beyond, treating our dog with the same care and attentiveness they would give their own pets. They take time to explain everything clearly, never rush us, and always make sure our dog feels comfortable and safe. It's rare to find a team this dedicated, knowledgeable, and genuinely kind. We trust them completely and can't recommend them highly enough. Our dog is in the very best hands here! Highly recommend them!!

I've been taking my ferrets there for 14 years. When I moved out of town, I'd stock up on…read moremedication when I was back in the Madison area. I haven't had any issues in 2 year until today when I was told yesterday my medication would be ready. When I got there, it wasn't and I was told they couldn't give it to me. I told them I had just lost one ferret after 9 years but I was still giving medication to another. I had even called a couple of months ago to talk about her condition and was told that there was nothing they could do and to just keep doing what I was doing. Without the medication, she will go into what is essentially a diabetic coma. I told them that they'd kill my ferret by refusing the medication. Instead of being compassionate that I had just lost my beloved furry baby, they started yelling at me and saying that they couldn't keep calling the vet about the medication because I was bothering them with their family. I had driven almost two hours because I was told the day before my medication would be ready. But I'm inconveniencing them?! I felt so unsafe with a woman yelling at me. Why would I bring my pet into a place that made me feel unsafe?! This is completely unprofessional, irresponsible, and unacceptable, as well as abusive and neglectful.

She shaved my 10 year old peekapoo mix around the butt and groin right down to the skin and we had…read morea very uncomfortable night as a result. She nicked the lipoma on his leg, which I pointed out, prior to grooming and then sent him home wet after 3 hours. He is also very arthritic and came home limping. The grooming accommodations are very dirty with several small dogs around, one which went after my dog. I won't be taking my dog back there and wouldn't recommend it.

From the owner: Specializing in: - Dog & Cat Grooming & Supplies…read more- Pet Grooming - Pet Services

The staff is kind, but the place smells horrendous! And no wonder, cats roaming everywhere and…read morespraying on items. The last time I went (which will also be my LAST time), there was a woman sitting in a chair spooning clam chowder from a can onto the floor while all the cats licked it up straight from the floor. There's GOT to be some health code violations going on in there.

This place is wonderful! Kittens/cats get to riam free instead of like every other place I've been…read moreto where they're trapped in tiny cages. This should be the only 5 star pet store for that reason imo. None of the kittens have ever been 'dirty'. I've been coming to this pet store even before they moved to this location and it's always been a wonderful place. All the cats/kittens have their own personalities, that cannot be blamed on the store. Most of the kittens are very friendly and well socialized. The staff is always friendly and helpful. Keep in mind, this store is small, not a warehouse. They do keep necessities in stock. It's a small business not a large corporation. Some of these reviews have some disconnect with reality. I don't know how this is not rated five stars, it makes me disappointed in humans, for sure. Any animal person wouldn't rate it less than 5.