I have taken my dog 4+ times to grooming and have only had 1 good groom. I will not be returning…read moreand I could not recommend.

We're been coming here since they opened for nail trims and to purchase items in the store. While…read morethe groomers have changed over the years, they have been consistently well-qualified and professional. My senior dog is very vocal when getting his nails done, and they are always very kind and patient with him, and I know he's in good hands. They also have a fantastic selection of pet items ranging from toys to gear to food and much more. Their manager is always super friendly and helpful.

Petphoria had a pop-up shop at The Boneyard for our recent Yelp Elite event, and their stuff is so…read morecute! I bought 2 bandanas - one for my dog and one for my cat, and I purchased a matching scrunchie for myself. My dog gobbled up the complementary treats, and I can't wait to purchase more for her! If you love supporting local, Petphoria has everything you need to spoil all the furry friends in your life.

The staff was very rude and unhelpful. My cat was turned away for having a murmur. Even though when…read moreI booked the appointment they said that was not a problem. I made it to the groomer and they said nope can't do her nails. This was absolutely ridiculous. do not bring them your business.

last December I took my Goldendoodle for a trim and bath for Santa pictures. I showed pictures of…read morewhat I wanted and verbally told her. when I picked her up she was shaved and had 3 cuts they didn't tell me about. My dog hid for 3 days because of what they did. I will never shop there store again.I have to put one star , but they deserve zero.

Nutzy Mutz & Crazy Catz is one of my favorite pet stores. When you walk in, the store has tall…read moreceilings, fun colored walls, and the merchandise is organized and spaced well. It makes it easy to find the different animal sections. They carry excellent brands including my favorite pet brand, Fromm. They have a great selection, enough to choose from but not too many where it becomes overwhelming. Note the parking lot can get busy so there is also street parking available on Midvale Blvd. The staff is extremely kind and helpful. I brought my dog in a few months ago and was looking to change up her food. They offered me many samples and explained their return policy. If you open a large bag of food and your dog doesn't like it, you can return it. So don't be scared to try new food for your pets, they will take back open bags. They also have canned food, fresh dried food, and frozen food options for both cats and dogs. One of my favorite items in the store are these cute cat beds that look like a big mitten. They are locally made in the Madison area. My dog's favorite section is the bones. I discovered these cool bones that are considered cheese chews. It takes awhile for my dog to chew through this bone but once she does you can put the last bit of the bone in the microwave and it turns into a treat. I love discovering these new items when I visit Nutzy Mutz. And of course I love being greeted by their friendly store cat!

The woman in the store was very unwelcoming and when I asked for help she grudgingly did so. Most…read morefolks are happy to see you in their shop. Not here.

I called & talked to a young lady Mary Kate {very helpful on the phone} ordered on line, and went…read moreto pick up from 1-1/2 hours away. She called to say order was ready, sent a email also to me. Got there, everything was ready, and treated me like I mattered, which was a pleasant welcome. Went in & looked around for the first time. I have been to Pet Smart, the store is nice. But Pet Supplies Plus is just as nice. I checked prices , and there both good. But Pet Supplies Plus had more of what I was looking for. I wanted a fish tank & all the supplies that I would pick out myself, not a complete set up kit . The store was clean, & I talked to a few employees,{ they were all down to earth & very helpful} So ,, They have a lot of nice things, I saw a lizard I want to get, a couple of doves, a snake, and a couple of nice turtles, and of course fish. If you like animals & critters, I don't know what more you would want, {also tons of cat & dog items} It was a nice Adventure, an Adventure I look forward to taking again. So Ya, take the Adventure to Pet Supplies Plus , unless you don't like Adventures ..... Animals ...... & Critters ............ bruce dog Peace Out ............................

Love this store! I go here all the time to pick up food and snacks for my pup. The employees are…read morealways nice and the store is always clean. However, I will say that the new Self-Serve Dog Wash isn't practical at all. I was excited to use the new wash area and was left disappointed. A few things to note: - There's no grip for the dog in the bath. My dog was slipping around the whole time and digging his claws into the tile/plaster tub. I wish they put some sort of rubber mat down. - The baths don't have that half wall like a traditional tub. It's more like a counter to put your dog on. It looks really nice and it's easy to get the dogs in but I was left soaking wet since the water was just splashing back at me. Even with the apron on. - The hooks with the slip leads are just too close to the corners of the walls. It left my dog standing and sitting in awkward positions. Maybe they should add a hook towards the middle so there's more options. I used to come all the time to bathe my dog but now I just can't see myself using the new washing area again :/ I will definitely continue to shop their selection of food, treats, and toys though!

We've been to this location a few times, but it's only if we are in the area. Sometimes the prices…read moreon cat food are good, but toys and cat trees are all overpriced. It really is like a warehouse and there's lots of dust and grit on the floor. I can't look into the "animals" section anymore -- it just seems like they are so unhappy and I want to rescue them all away from there. The rooms are windowless and the air is just trapped. When I visited during COVID-19, they didn't have animals, which I think is a good thing. When we last came in, our cashier struggled to give us correct change and I had to ask her for more money back because she had miscounted. Not a big deal, but just not great. I don't plan on coming back.

Worst customer service I've ever had. Employees avoid customers like the plague and 2 out of the 3…read moreitems I purchased were priced higher than advertised on the shelves. Will be sticking with Petsmart from now on

The staff is kind, but the place smells horrendous! And no wonder, cats roaming everywhere and…read morespraying on items. The last time I went (which will also be my LAST time), there was a woman sitting in a chair spooning clam chowder from a can onto the floor while all the cats licked it up straight from the floor. There's GOT to be some health code violations going on in there.

This place is wonderful! Kittens/cats get to riam free instead of like every other place I've been…read moreto where they're trapped in tiny cages. This should be the only 5 star pet store for that reason imo. None of the kittens have ever been 'dirty'. I've been coming to this pet store even before they moved to this location and it's always been a wonderful place. All the cats/kittens have their own personalities, that cannot be blamed on the store. Most of the kittens are very friendly and well socialized. The staff is always friendly and helpful. Keep in mind, this store is small, not a warehouse. They do keep necessities in stock. It's a small business not a large corporation. Some of these reviews have some disconnect with reality. I don't know how this is not rated five stars, it makes me disappointed in humans, for sure. Any animal person wouldn't rate it less than 5.

I recommend stay away from mounds pet food warehouse and instead go to Petsmart. I have been going…read moreto Petsmart for many years and I find the Petsmart prices are not expensive like mounds pet food warehouse and the people at Petsmart are friendly.

When we adopted our cats, we were told about Mounds, but we never lived near one. Now we are in…read moreFitchburg, and I had a coupon from the Bucky Book, so I went to check it out! It was a clean and organized layout fully devoted to pet needs! I loved their cat toy and accessory selection -- the prices were reasonable on everything. The window perch I bought was comparable to big box or online retailers. I took advantage of a canned wet food sale and got to sample new foods for my cats, which was great. They have pet health items, homeopathic options, accessories -- everything you'd need. Also, at checkout, you get a Mounds candy bar! That's so cute! I will certainly come visit again.

Wonderful, family owned pet shop. Very friendly and helpful. Have a great selection of nearly…read moreeverything a pet owner might need. Highly recommended.

Nothing but love and respect for this pet store, prices, selection and caring for both customer and…read morethe pets