I expected my 7 month old pup to avoid the muddy area at the dog park. (What was I thinking?)…read more I'd never used a self-serve dog wash, and they said to just come in--and laughed at how muddy she really was. It was a little pricey at $18 but they were conveniently located, provided everything we needed for our state of disaster (including a big waterproof apron for me), and welcomed my little mutt like we were going to a party.

I stopped by to inquire about daycare services after hearing mixed reviews--some good, some not so…read moregreat. When I arrived, there was no one at the front desk. Instead, an employee was sitting at a small table in the lobby .I waited about 3-5 minutes, but still, no one came to greet me, standing there I noticed to lobby was a little dirty and smelly. Decided to leave and come back another time . As I turned around, I noticed something concerning (see attached photo). I commented, "Wow, that's not safe," and the employee casually responded, "Yeah, that's been like that for a couple of months now. I hope they fix it soon." That was all I needed to decide not to come back. What really sealed it for me was learning that they board dogs overnight--with that same door left unlocked. That's a major safety concern.

I have used this service for my three dogs several times and for 10 days each time.My dogs love the…read morestaff and everything about this business.

I had just moved from Iowa to Cross Plains, and was given their name. They treated my dog and I…read morelike we were family. Great, and down to earth kind of people and they seem to love my sweet dog, Abby.

I'm extremely disappointed with my experience at Tailwaggers Doggy Daycare in Verona. I was…read moreinitially assured that the dogs would be continuously supervised, but this turned out not to be true. After checking the cameras, I witnessed dogs left completely unattended--humping, crowding each other, and on the verge of what looked like a potential fight, with no staff present. When I mentioned this at pickup, I expected concern or at least a willingness to investigate. Instead, I was met with a defensive response: "Well, when were you looking at the cameras?" This reaction felt unprofessional and dismissive given the seriousness of the issue. At this point, I no longer feel that this facility is trustworthy. There also appears to be an excessive number of dogs crammed into one play area, and staff couldn't provide a clear answer on what their capacity or safety cap was. The location itself raises concerns as well--any time I'm at the nearby Costco, I can hear the dogs barking nonstop at the surrounding noise, with no correction or effort to bring them inside. The entire operation seems chaotic and poorly managed. I'm sharing my experience now because I've seen that others have had similar concerns. Recently, someone in a local Facebook group shared that their dog was attacked at this facility, and according to them, staff claimed they had no idea how it happened and weren't aware of the incident at all. This only reinforces my belief that supervision and communication here are severely lacking. Based on what I've witnessed and what others have reported, I do not believe this is a safe or responsibly run daycare, and I will not be returning.

Password reset is a pain in the butt. It only sends links via text, not an email and when you're…read moretrying to reset the password on your pc, only getting a link on your phone is an extra step nobody needs. The password syncing isnt instantaeous - lots of folks dont have it setup, its confusing and a pain and its simple to fix on the website side - SIMPLE SIMPLE SIMPLE but no. Its a pain... maybe they think none of their customers have an iphone. they didnt think this through or dont care. Now for them its a bunch $ to fix where if they only had a brain (quoting the scarecrow here) it would baked in.

Have taken Duke to doggy daycare for a few months now, couple days a week. I believe this has…read morecontributed to a noticeable improvement in his mental and physical well being. As he's a shepherd mix having hours to run is in his DNA, satisfies the craving. He's a happier, more contented dog 24/7. The caregivers ( calling them attendants diminishes their work) are excellent. They are obviously kind, it shows with Duke's affection for them. When I look at the pictures it is clear the dogs are having FUN!

Fiona is always happy when we pull into the driveway. The staff r friendly & helpful & love miss…read morefiona.

My review is ONLY for communication. I've called twice over a 3 day period, both times I left clear…read morevoicemails and left my phone number. I haven't received a call back. Their vm says they will return your call same day or if you call outside of normal business hours they will call back the following day. Tomorrow will be day 4 with no response.

I have been taking my puppy (almost 1) to Prairie Pawz to daycare for months and we have boarded…read morehim here once as well. The staff is incredibly friendly, thoughtful, and attentive. For daycare, my puppy and I are welcomed with a big smile and a big hello to us both. When he is picked up, the staff tells us who he played with and how he did. They even are helping us train him to get comfortable in a kennel. During his boarding stay the staff went above and beyond to say the least. They gave him extra love when he would get nervous- they even put him in a thunder jacket to calm his worries. Amazing. We are so thankful. They took Christmas photos of him after a complementary bath which were adorable! They communicated so well (and fast) so that we were at ease being far away. I recommend Prairie Pawz to everyone and will continue to do so! Thanks Prairie Pawz for taking such good care of my baby!

We cannot recommend Tyrese at A Howling Good Time Dog Training highly enough! FIVE STARS!!…read moreWe adopted a rescue dog who is half Great Pyrenees and half Husky--two breeds well known for their intelligence, independence, and reputation for being difficult to train. In fact, another trainer we contacted declined to work with her because of her breed mix. Tyrese, however, welcomed the challenge with confidence, patience, and skill. For one month, three days a week, Tyrese worked with our dog, Margot, and completely transformed her behavior. She is still the smart, independent thinker we love, but she now reliably comes when called (sometimes with side-eye, lol) and stays on command--something we weren't sure would ever be possible. The progress she made is remarkable and her spirit is intact. What impressed us most was Tyrese's training style. He is incredibly kind and gentle with our dog, and she was never fearful or stressed during training. At the same time, he maintains complete control and earns her respect through consistency and clear communication. It is obvious that he truly understands dogs and how to bring out their best. Tyrese also invests heavily in training the owners. He visited our home initially to observe her behavior and provided many instructional videos, of his work with Margot, for us. At pick up time, Tyrese also spends one-on-one time reinforcing the skills we need to continue our dog's success, His commitment to both Margot and the family makes all the difference. If you're looking for a trainer who is patient, knowledgeable, effective, and genuinely cares about your dog's well-being, Tyrese is the person to call. He is also super fun and flexible to work with. We are incredibly grateful for the confidence and freedom his training has given both us and our beautiful young rescue pup.

I could tell that Tyrese knew what he was doing the first time he came to our house and met our…read moredog. He has such a calm and commanding manner. He's not trying to be a dog whisperer--some mystic with secret skills. It's about teaching both the dog and the owner about behavior that works. He's a teacher. I want to shout out his colleague, Derek, for also doing great work. I recommend A Howling Good Time unreservedly.

Started bringing our dog here in October/November when my fiancée moved up to Madison and found a…read morejob. Staff is always super friendly and Lady loves coming to daycare (she is always super excited when we are headed there). Website is super easy to use and make reservations. For all day day care, prices are reasonable. Would like to have them do overnight boarding, but daycare option is great. Always clean and welcoming.

We have a rescue pup who missed out on a lot of key socialization before we adopted him and had…read moresome security issues with other dogs. I talked to a lot of different day cares in town and most of them said, "Sorry, day care probably just won't work for your dog." Since he's still a puppy, I was not willing to give up so easily on getting him socialization and play with other dogs. Dog Haus University said they had worked with tons of dogs just like ours, and that they pride themselves on not just giving dogs a place to play, but teaching them how to play and interact with other dogs. We are SO glad we brought our dog here and SO thankful for the effort they put into helping dogs that other day cares won't work with. Our dog loves going to day care and is getting more and more confident around other dogs outside of day care. He used to have an issue with growling at any dog who tried to approach him, and between some training and his time at day care, that has stopped and he is beginning to even act interested in being friends with other dogs! On top of that, they're super friendly and went above and beyond to get our pup into more days on their schedule. Couldn't recommend them more!

Since my review was removed, here is my original review that took place at this facility…read more I am writing to formally register a profound and unequivocal complaint regarding the grooming services provided by Madelyn, which resulted in significant distress and injury to my dog. Prior to the grooming session, I explicitly communicated that my dog suffers from severe anxiety, possesses highly sensitive nails, and reacts poorly to blow dryers. These crucial details were conveyed to ensure a calm and safe experience for him. Madelyn'a immediate response was one of overt rudeness and unprofessionalism, marked by dismissive eye-rolling and a sarcastic retort, "Oh, like I haven't heard that before." This utterly disregarded my legitimate concerns and set an alarming precedent for the subsequent care. Upon collection, my dog was visibly trembling and in an unprecedented state of distress, far beyond his usual initial apprehension. It is important to note that at seven years old, he has undergone numerous grooming sessions throughout his life without ever exhibiting such extreme post-grooming trauma. The full extent of the horror became apparent shortly after. Once I secured him in his car seat and returned home, I discovered a horrifying scene: his entire car seat was saturated with blood. Closer inspection revealed that every single one of his nails had been severely butchered and was bleeding profusely. This was not a minor 'quick' on one nail; it was a comprehensive and shocking mutilation.I immediately contacted the establishment to address this grave matter with Madelyn Sanderson and her response was one of complete denial and appalling indifference. She disavowed any responsibility, callously suggesting the injuries were likely due to my dog moving around too much, stating "it happens," and incredibly, instructing me to "get over it." This complete lack of accountability and empathy is inexcusable. As a direct consequence of her gross negligence, two of my dog's nails subsequently developed severe infections, necessitating veterinary intervention and causing him immense pain and discomfort. It is unequivocally clear that Madelyn possesses neither the necessary temperament nor the professional competence to work with animals, particularly those with specific sensitivities or anxiety. Her inability to interact with stressed animals, coupled with her dismissive attitude and demonstrable negligence, renders her entirely unsuitable for such a role. Given the severity of this incident I have formally reported this matter to the Board of Health, my local Attorney General, office, and the Better Business Bureau. I firmly believe that if such egregious treatment has occurred with my dog, it is highly probable that other animals under her care are also at risk. This level of neglect and unprofessionalism is utterly unacceptable and must be addressed with the utmost seriousness.

It's good but I could never get an appointment. A great experience when you can get your pooch in…read morefor a wash and groom but last time I tried to set up an appointment it was like a 2 month wait, which kind of defeats the purpose. So that's why 1 star is removed, we haven't tried for a long time to get in here so maybe things have changed but we ended up having to go to Earthwise Pet Supply in East Madison until we moved to Janesville and are now looking for new groomers down there since traveling to Madison for dog grooming appointments is a lot of travel time.