The staff has very pleasant and professional. My dogs love their dog walker, Kyle. My labradoodle is very reactive toward men, but he took to Kyle right away and is always happy to see him. My sheepdog is very hyper, so Kyle makes sure she is calm before the walk. I highly recommend OutUGo! read more

I have been a regular with Out-U-Go for a few years with two different cats and they have always been reliable, friendly, and caring. The updates with a photos at each visit are appreciated so I know exactly when they were there and how it went. My cats (both from shelters) can be a bit challenging, and they were fed, freshly watered, given treats, litter cleaned, played with and affectionately petted. They've been able to adapt to new instructions about kitty care between visits. They worked with me a few times about my keys - home security is important! The payment software doesn't allow for tips so I'm not sure what the dog owners are doing or what's expected? Overall, the updates come from people who love what they do, reassurance when I'm away and miss my kitty! read more

I have used Out-U-go in Denver and Madison and have such great results. My dog is happy and the walkers are on time, friendly, and very thorough when they report on how the dog did. read more

Out UGo is an easy and cost-effective way for us to have cat care while we are out of town. They take good care of our pets and communicate if and when they have questions. read more

These people are the best. They take great care of our cats, and send pictures and a summary after every visit. Our beasts are much mellower when we get back , now that Out U Go takes care of them. Once, when a health crisis kept us from returning on time, they stepped up and did extra shifts, and even bought more cat food when we ran out. It means so much to know that they are good and caring hands read more

I am a new kitty parent, and I had terrible guilt about leaving my favorite furry baby alone for a couple days. My kitten Preston is extremely social and loves people -- in fact he tries to leave with anyone who comes into the apartment! I knew that leaving him alone with no cuddles for a couple of days would make him so, so sad, so I started doing research into cat sitters in the area. I came across Out-U-Go and their sterling reviews and set up my free meet-and-greet to see how I felt about it. Lisa was great, making me feel a lot more comfortable about having someone come into my home and take care of my kitty. Preston of course loved her, and I was able to show her everything around the apartment. I liked that she made me feel normal for being a little nervous and a bit of a crazy cat lady in terms of my directions for the pet sitter. While we were out of town, I did had some moments of anxiety -- WHAT IF THEY FORGET?? -- But the texts I got from the pet sitter made me feel so much better. Then when I got home, seeing the report cards made me so happy! They were so cute and she had written down things that Preston did that totally sounded like him and made me feel like she really gave him the attention he wanted (demanded?!). Scheduling and communicating with the company is very easy, as is billing. I'll definitely use Out-U-Go next time I'm out of town, even though Preston says I should just stay home all the time forever and ever! read more

If you're looking for a reliable, heart-warming, and excellent dog walking service, OUG is it! During a very busy and stressful residency training, I used OUG for regular walks (and last minute add-on walks) for my dogs. It was a huge relief to know that my dogs were well cared for as a busy professional. They sent me text updates after every walk and were quick to let me know if there was ever an issue or concern. They went out of their way and provided consistent, excellent service. I STRONGLY recommend OUG. They have an excellent team of dog walkers and top quality customer service. I can't say enough great things about this company. Just, amazing. THANK YOU, OUG! read more

We have been using Out U Go for over a year now. We've switched apartments, adjusted our cat's diet and medication several times - and these folks have been consistently awesome in dealing with all our changes and our kitty's varying meds. The texts they send each visit put me at ease, and my cat (and my apartment) have been in great shape each time I've returned from a trip. Can't recommend them enough. read more

We have used Out U Go for several years, both for our dog and our 2 cats. We never have to worry, they are completely reliable and they provide an update after each visit. I have recommended them to others many times over the years. read more

First-time customer, and only needed one visit, but I'll definitely use them again. Very polite and professional, and while my dog is a bit of a chicken around strangers, he apparently hit it off just fine with Lisa. This is a great piece of mind for long days in the office and a reasonable cost for the service. Thanks, Out-U-Go! read more

Out-U-Go! Madison - My boy not feeling anxious after his visit from Out-U-Go. - Dog Walkers Near Me

I am forever grateful for OUG. We have two dogs with special needs, so we are very hesitant to leave them in the care of just anyone and kennel boarding is definitely not an option. Lisa and her staff have gone above and beyond to make sure my pups see the same friendly faces, because one of the dogs is nervous around strangers. The one time they weren't able to schedule a familiar face, I was contacted in advance to discuss this change. Each time we have used their services, we have come home to two relaxed and happy dogs -- this is a huge weight off of my shoulders. We've had a couple of instances where we have had family emergencies, and they've always been quick to respond with a last-minute visit. They've also been gracious about cancellations when our plans fall through. Online scheduling is quick and painless, and they always follow through with confirming details and asking for clarifications if needed. Billing is a breeze. They are always prompt with an itemized invoice prior to the automatic withdrawal and they never charge you for services in advance. Special shout-out to Kira, who has consistently been the primary BFF to my two dogs. Her post-visit notes are detailed and sweet, and she occasionally sends picture texts to us with the most beautiful pictures of our dogs RELAXING! It is evident that she cares very much for our pets, and that's exactly what I like to feel when I am away. Thank you OUG! read more

High quality walkers and consistent service. I especially love sing pictures of my pets each time they are visited, and hearing that the walkers took time to play with my pets means a lot to me. 10/10 would recommend. read more

We've had a great experience with Lisa and the team at Out U Go. Our 18 year old cat receives his daily medication and love from the staff. I enjoy reading the daily reports they leave for us. We used to rely on neighbors for cat sitting and now only make arrangements with OUG. They feed, medicate, water, give love and clean the litter boxes every day. They even bring in the mail and will do other things around the house if you need it. Honestly, our cat probably prefers OUG's reliability to ours! We've arranged for cat sitting in advance and at last minute and never had a problem. Lisa even helped us tremendously by mailing an important package to us that we needed during a vacation. This team goes the extra mile and we've told all our friends about how great they are. It's comforting to know our cat will receive the care he needs while we are away. read more

I am a very protective pet owner and I was thrilled with the service I received from Lisa and her staff at Out-u-go Pet Sitting. They were kind enough to send me daily email updates, clean my cats eye, and consistently put drops in their food. I left the country for 17 days knowing that my 3 cats were going to receive the best care around. They also watered my plants, brought in my mail, and turned on different lights every day. I would recommend them to anyone. They are highly professional but are kind animal lovers too. read more

Super duper service while we shopped the Farmers Market in Madison. Our dog was very happy and relaxed when we returned.

If you have an event or trip and worry about your fur babies, Out-U- Go is the company for you! I left for 6 days over Thanksgiving and Kira took care of my babies and they had a ball. I got text messages and pictures every day and even when one of the dogs had a medical issue it was so easily taken care of. Love them! read more

We couldn't have felt more confident leaving our two cats in the care of Out-U-Go. Due to a family emergency we had only a few days to make arrangements while we were gone from what turned out to be 6 weeks. Even though it was her day off, Lisa came to our place to meet the very shy duo to understand their needs and peculiarities (all cats have them!). Arrangements to provide services every other day worked out perfectly and while the felines remained in hiding, it was clear by their feeding bowls and litter boxes that they were thriving. Joy, Jessi, Jenny and others sent a text every time they were there and occasional photos of their bowls. Out-U-Go staff took care of the trash and notified us immediately after noticing a water leak in the living room ceiling. Had they not notified us, we would have returned to an absolute mess and damage to our brand new sofa. We are eternally thankful to Lisa and her staff for their professionalism, caring and expertise. read more

I've used them I think four times now. Things I like about them include that they text and write a written summary card for you every time they visit (the text messages are optional, but I love them). The summary cards are fun and spunky (as other reviews have mentioned). The price is good, and mostly affordable - pets are just expensive. They don't ask for payment until after they have performed the services. I also like how flexible they are - let them know a week ahead of time that you need their services (maybe more around holidays), and they will make it happen no problem. Finally, they are professional and nice over the phone and emails. There are two reasons I don't give them a higher rating. The first reason is that one time I also asked them to water my plants on Wednesday and Friday. I came back to find all my plants dead. I looked at the summary cards and it turns out they watered the plants on Tuesday and Wednesday, so no wonder the plants died when I got back on Sunday. The cats on that visit were also way over fed, but I've since started freezing baggies of food for them with the right amount of food, and we haven't had the overfeeding problem ever again, so I'm not really counting that against them. The biggest problem, though, was when I left them in charge of my two cats for the first time for a full week (I had let them care for them for a weekend previously). On the first day that they were scheduled to visit between 7:30am and 9:30am, I started to panic at 10:30 that I hadn't gotten a text message. One of my cats has been to urgent care over ten times for eating inanimate objects (such as strings), and although we try to keep all strings away from him, the best solution is to not let him get too hungry, so he needs to be fed on time. By 11AM I called their emergency helpline and emailed them to say I needed someone to visit the cats. My noon I had received a text message about a successful visit. A similar problem happened the very next day where I didn't get a text until 11AM. Monday morning the woman in charge of my account called me and we had a conversation about the issue. They told me that the 7-9am slot was the first time the dogs got to go out to pee in the morning, so their visitors were busy letting dogs out to pee, which apparently was more important than looking after my cats. I told them that if that was the case, then they should transition to visiting my cats 4pm-6pm. They said that they would make the 7:30-9:30 time slot work, and they have made it work. I usually get the text message around 9-10am, which is great. I haven't had any issues since then, and all my experiences have been mostly good. So, my suggestion is that if you have a reliable/trustworthy friend, the friend would be best to look after your cats, but otherwise you can use Out-U-Go and just be sure to communicate carefully with them about the time. Also, have a friend water your plants. read more

We have used Out-U-Go Madison for a number of years and have always been very happy with them. They take great care of our dogs every time. We always use a pet sitter when we are out of town on vacation and love the texts and pictures! We also use them for regular let outs and walks for our puppy and it is great to know that the staff is consistent with our wishes for walking training the puppy. It is super easy to schedule with Out-U-Go. We highly recommend them for pet care! read more

Since 2013, Lisa, Kira and the entire Out U Go staff have never failed to exceed my expectations with the detailed care they give my pet family. I couldn't do all my "human things" if I was constantly concerned about my 2 dogs and kitty awaiting me at home. Whether the Out U Go sitters will be be stopping by home to check on my furry friends, or pick them up at doggie daycare or stay with my gang when I'm on vacation... the service gives me peace of mind. Out U Go have become part of my family!! read more

I found Out-U-Go! as a service to look after Bunny & Tako (cats) while I've been out of town on the weekend. Lisa and her staff have made the process easy, care-free, and professional. I would absolutely recommend the service to anyone in need of pet sitters! read more

I was so pleased with Out-U-Go. I contacted Lisa to housesit my dog and cat while I was out of town. I find it easier to have my pets stay in my home together. She was prompt to respond to my requests and questions via email. She came to meet the pets, myself and get the lay of the land. She is very professional and friendly. My pets (and I) warmed to her immediately. I felt very comfortable with her staying and caring for them in my home. She sent updates while I was gone. I would not hesitate to hire Out-U-Go again. read more

I was in a bind after a rough first day at doggy day care, so I called an hour after out U go closed, hoping for a miracle (but not expecting to hear back). Lisa called and emailed me back later that night, and agreed to walk my puppy the very next day. She was extremely friendly and so helpful, and I can't believe how quickly she responded. My sweet pup Blue was well taken care of while I was at work. I came home to a happy puppy, no messes, and I even got a report card for the day. This was also the only dog walking service I saw that even offered 1 hour increments, which my little ball of energy really needed. So happy I found them, and will definitely use them again. Highly recommended!!! :) read more

My dog loved Out U Go! I was skeptical at first, hiring someone I didn't know to come house sit with my dog. But Out U Go is extremely professional and their multiple house visits/meet and greets put you at ease quickly. Kim stayed with my dog two weeks in a row and my dog has multiple medications that need to be timed out appropriately, mixed in with food, or given as a tablet (so not an easy task), and Kim kept track of the meds and gave them with such ease, it was such a relief to have her with my dog for the two weeks. I got multiple updates with pictures each day I was gone and my dog looked so happy. When I returned, my apartment was also spotless as she had cleaned my entire apartment. My dog had never been so happy to see someone that wasn't me and was actually legitimately sad when she left. I will say, they are on the more expensive side, but with how well they took care of my dog and cleaned my apartment, it was worth every penny. read more

We are thrilled with Out U Go. We hear more updates re our pup from the dog walker staff than we do from our son's preschool. :). Also very impressed with Lisa's professional initial meet and greet visit. She spent time learning the ins and outs of our home and making sure both pup (and kitty in hiding) were comfortable. Yay for Out U Go! read more

Not only would I recommend Out U Go to other dog owners but I already have recommended Out U Go multiple times. Lisa, the Top Dog and all of the Madison walkers/office employees are always so amenable to my schedule. We have a set weekly schedule but when and if something comes up, there is absolutely no problem with making a change, even if it's last minute. And above all else, they love my dog. There are few things that can compare to that. Whenever we see Kira, her daily walker, outside of the house, she LOSES HER MIND! She is so excited to see her! It's like her dream has come true. "Kira! Here! In the Real World!" I like to think that my dog loves me the most but the truth is, Kira is by far her favorite human. She's pretty high up on my list too. read more

Out-U-Go is the perfect dogwalking service for us. Lisa came to our house for a meet & greet and got to know our dog, and our house, before the first walk. Booking is super easy via their website and the company is extremely responsive, professional, and most important - great with our dog. We use them for as-needed walks, when our schedules prevent us from getting home in time to let our dog out, and haven't had one problem or concern. Highly recommend PLUS they have a steal-of-a-yelp-deal going on now. read more

My dog doesn't do well in kennels, and it was wonderful that Out-U-Go came to the house. It was great to get frequent updates about how she was doing. They did a terrific job! read more

Lisa and her team are very professional and did a great job taking care of my cat. Each day they left a summary of what they did, how my cat acted, and any other info. The company seems very conscientious about ensuring building security and making sure they get to know the pet. I'll be using them again! read more

I cannot say enough good things about my experiences with OutUGo! They are easy to work with. Scheduling appointments is a breeze and you get confirmations very quickly! They leave cute "report cards" for you to read about how the visit went with your pet. You get a feeling that the employees really enjoy what they're doing and care about your pet's well being. This is paramount to me! Unfortunately, we're moving away from the area. Otherwise, we'd be using outugo's services for years to come. read more

OUG staff are very reliable. I can absolutely count on them to take excellent care of my kitty. She loves them and is happy, content and well-cared for while we are gone. read more

I can't say enough good things about out-u-go! First, they generally care about the animals and always do what's best for them! Second, I always get a text when my dog has been visited and a little update as to how she's doing (and sometimes a picture)! On top of that they also leave a summary as to what activities they did, feeding and bathroom! Third, they are super flexible with scheduling and easy to schedule a last minute visit. read more

We are control freaks about our dogs! We have two strong Pit Bulls who aren't always well behaved on walks which make us very leery of someone new in our home caring for them. But we have never worried a second with Out-U-GO. Lisa (owner) met with us personally and answered every single question and alleviated any concern. She matched us with one of her most experienced employees and we are BEYOND THRILLED. They write us detailed notes every single day and our dogs absolutely adore them. They have become like part of the family because they are so friendly, caring, and loving with our dogs. They are responsible, honest, and trustworthy. We are not easily impressed and our dogs mean everything to us. We don't trust anyone else to watch them or care for them, but we trust Out-U-Go. Their rates are competitive and fair and the amount of love and consideration we have received is well worth the cost. read more

Top notch service. The dog walkers at Out u Go have become loving friends of my dog and I . They are diligent, kind and caring, and take a real interest in my dogs well being. When my elderly dog passed away, my dog walkers had videos and photos of her to share with me of her last days. I was touched by the truehearted kindness they display towards animals and they have become my friends. My dog eagerly waits for Laura on Monday and Fridays. :) Awesome service. read more

I highly recommend and share with other family and friends with furry families that Out U Go! is the way to go! We have 2 miniature dachshunds who we recently rescued. One of our little ones has high separation anxiety and is need of extra patience and TLC. The crew at Out U Go! went above and beyond to provide the same love, care and attention we give. Instead of taking our little ones to a kennel and adding the stress of being in unfamiliar surroundings for the day Out U Go! came right to our home and provided, company, walks, feedings, belly rubs and snuggles galore. Kim was amazing and provided us with updates and pictures throughout the day which helped put our minds at ease. And to top it off we got daily report cards of the days events! Ollie and Oscar have officially requested we use Out U Go! for all of their future pet care needs! read more

Like others posting very positive reviews here, I can't speak highly enough of OUG and of the kind attention Lisa and her team are providing for our very elderly dog. The daily reports help us gauge the best time for M to go out, and sitters have offered great suggestions about how to manage accidents and how to maximize M's comfort. They really care about her. Timely and clear communication with Lisa about plans and care is really great - I feel like we're part of a professional treatment team, which gives *me* comfort about how best to care for our old friend. OUG also visits with our other pets - and along the way, sitters have taught our younger dog how to nicely return a fetched ball and how to take treats very politely. (Teaching good manners is such a bonus!) The text messages with photos of M enjoying her time outdoors are also really precious - we don't have a lot of time left with her, so those moments matter. I really appreciate the convenience of setting up appointments online, and the timely confirmation for scheduling. Overall, OUG is a really professional operation. The initial meeting with Lisa was great: she took meticulous notes about how we like to do things for our animals in our home, things we were worried about and really care about, and that really reassured me that we wouldn't have any surprises. I used to use "neighbor care" and had a few unsettling/weird/boundary-crossing surprises - never again. I really prefer the pro's! OUG is terrific! read more

Update: I did hear from the owner and she refunded me for the services.

We have been using Out You Go since we both took new jobs in Madison and started to travel more. Cant recommend them enough. Very convenient scheduling via the web site and great communication. No problem with last minute bookings or coverage over holidays. read more

Out-U-Go is a fabulous pet sitting service. They take great care of my kitties and my home as well. I love the report sheets and also the texts I receive of the cats playing. I reommend this service. Darcy and Lizzie say, "Meow plus!" read more

They just don't get any better. They always come on time, treat my dogs incredibly well, are perfect with the alarm system, and communicate exceptionally well. I could not be happier. read more