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    Prudence & Heart

    5.0 (5 reviews)
    Closed 10:00 am - 10:00 pm

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    Response time

    30 minutes

    Response rate

    100%

    Services - Prudence & Heart

    Dog daycare

    Pet boarding

    Prudence & Heart Photos

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    Paws and Claws Dog Walking & Pet Sitting

    Paws and Claws Dog Walking & Pet Sitting

    (22 reviews)

    The walkers are friendly and do a good job, but the owner/manager, Corinne Moore, is very…read moreunprofessional and passive-aggressive. I had to cancel a few walks due to my dog having diarrhea, and without any warning at all, Corinne said that paws and claws cannot provide services to me anymore. This is a horrific double standard. They told me on multiple nights that they cancelled services last minute due to walkers being sick, inclement weather, or transportation issues, but when I had to cancel last minute due to my dog's health condition, they stop their services to me altogether without any advanced notice. This is completely unacceptable and a total double standard. I want nothing to do with Corinne again, and will never speak to her again. I just feel terrible about this whole situation because the walkers are so nice and friendly, but can't be managed by someone who doesn't even understand the basic principles of friendliness and courtesy. I have spoken about this incidence with multiple friends of mine in Madison, who were shocked and angry and how unfairly I was treated.

    I used this service once for my cat - it was fine, though I never received updates while I was…read moreaway, nor received a daily "report card" that accounted for what happened during the visits. I was willing to give it another shot, since my cat was healthy and happy upon my return, but I never got a response when I tried to schedule another visit by contacting the company (via email and then via the website). I have moved on to another company.

    Prudence & Heart - pet_sitting - Updated August 2026

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