This is an amazing place for when we travel and need a safe place to board my dog. They were very…read morehelpful.

We love bringing our dog here for daycare and boarding! The staff is always so friendly, caring,…read moreand knowledgeable, and you can tell they truly love the pets they care for. Our dog is always excited to go and comes home happy and well cared for. It's such a great feeling knowing we can trust them with our pup. Highly recommend!

Our dog has been kenneled a few times at FRK. The first couple times were okay- okay enough that we…read morecontinued to take her back. Last spring break we kenneled our boxer for 8 days at FRK. When I picked her up she could hardly move, she was so stiff. The staff sent us home with a collar that was not hers (wrong dog's name on it!) & leash. I called FRK to notify them of this, as well as the terrible care she received while there. No apology or discussion- they sent a (young, appeared to be teenager) staff member to our home (very quickly) to swap out the collar & leash. Likely so the next family wouldn't realize the mixup as well. Our dog couldn't get up onto the couch for weeks after her stay at FRK from being stiff & sore. We also paid for additional daily walks & playtime for her. She had urinary incontinence for weeks following her stay, which she never had previously. The thought of how much our pup was neglected & likely stuck in the cement floor kennel (even tho we sent her bed- was it even used?) for way too many hours on end over those 8 days, is heartbreaking. It has taken me this long to write the review as it's difficult for me to think about to this day. I don't want any other family to experience what we experienced at FRK. Our boxer went to FRK healthy & still, is not the same. I have vowed to NEVER kennel my dog again after this experience. DO NOT take your beloved pet to FRK.

I took my dog for grooming when I arrived I waited 10 minutes in the lobby while there was no one…read morearound. I gave specific instructions on how I would like grooming when I picked my dog up she looked horrible. Ears were shaved down to the skin legs and feet were not trimmed, nails not trimmed. I said do I need to pay the full price since she was not completely groomed and groomed incorrectly and they very rudely told me I needed to pay full price because it was a package deal. I would never and will never recommend this place to anyone.

Our dog was attending Ruffin it for about a month, 3x a week. He passed his trial days and it…read moreseemed like everything was going well at the start. The last few times we took him to be dropped off he would stop in the doorway and not want to go inside, note that he has always LOVED daycare at his previous daycares. In the past he would try to sprint into the door to get inside, definitely not be hesitant. I can't say if something changed in how he was being treated, but it was a bad sign, and made us hesitant to consider taking him to Ruffin it since we couldn't be sure what was happening during the day off camera. We were told that Thursdays were ideally for tiny dogs and dogs that didn't want to play, which we could see on the cameras wasn't accurate. There were plenty of dogs much larger than our dog in the small dog room, and lots of dogs playing even when our dog was sleeping on the bench. But we were told that our dog was too high energy to come on Thursdays, so we agreed to try him out in one of the bigger dog rooms only on Thursdays. He did a trial day and it sounded like it went well. When we took him the next Monday they sent him to the big dog room again which was a surprise to us since we had thought he was only doing Thursdays in the big dog room, but we were trusting their judgement of where he was the best fit. When we went to pick him up, we were told that he has been in an isolation room since 9 am and had failed his trial days and thus wasn't allowed back. Since he had passed his trial days in the small dog room, our understanding was that he was just going through trial days in the big dog room to see how he interacted with bigger dogs for Thursday play. There was no communication from the staff that if he didn't play well with the big dogs he couldn't come back any day of the week, or that there had been any issues reported at all in the small dog room. The staff didn't call us to let us know that he had been put in isolation at 9 am, so he had to sit in the room for 8 hours until we came to get him. They claimed an email was sent which was never received, but even if there was, a phone call should be mandatory when locking a dog up so the parents are aware. All our communication with Ruffin it had been done via phone (texts and calls) up until this point, so only sending an email makes no sense. It felt as if they were trying to hide the fact that they locked him up. If we had known we would've left work to come pick him up sooner. Instead he had to sit in the room all day, and while they told us he was given bathroom breaks it didn't seem as if that was true given how much he peed as soon as he got out (he normally pees every 2 hours so there's very little urine each potty break. He peed for a solid 2 minutes straight after this day as soon as he got outside). It's totally fine if a dog isn't a good fit for a daycare, and we would have accepted that answer if it had been conveyed to us, especially considering our own hesitations. But instead, there was no communication leading up to this incident that there were any issues with our dog at all besides his high energy on Thursdays, and there was no communication day of to let us know that anything had happened. Instead our dog sat in a room by himself for 8 hours and we were charged a for full day of daycare that did not happen.

The first time I took Skipper to Ruffin' It it was like dropping off a shy scared kid at…read moreKindergarten. He did not want to leave my side. The second time he went he tried to jump out the car window as soon as we entered the driveway. Luckily he was tethered. Skip loves to see all his pals and I love seeing the pictures of him having fun. The staff always great Skip like he is their favorite dog but I have a feeling that every dog is also a favorite.

My puppy absolutely loves Paradise Paws! She goes weekly for daycare and also boards there when we…read moreare out of town. Prices are very reasonable, and I love that the boarding is kennel free. My pup is so tired out when she comes home. She gets SO excited when she knows we are going to daycare -- she honestly can't get out of the car fast enough to get inside. The staff are wonderful and know every dog by name and love them like their own. Highly recommended!

There is almost too much to say ((EDIT: I had to cut out a larger portion on my review,it was too…read morelong)) Wife and I would constantly be told that our dog does not play well with other dogs. Also that she was there too much so she made herself too comfortable and would try to establish dominance to other dogs ((again she only attended 2 days a week, occasionally 3 days a week.)). when our dog comes from our family with 5 dogs and plays well at the dog park with the few times we've taken her, with all shapes and sizes of dogs. They suggested working with our dog and their "Dog behaviorist, Diana " so we agreed because we weren't sure why our dog was acting the way they claimed. We weren't even told she had gotten scratched in the eye by another dog one day, which that happens I understand, however to getting kennel cough ((she was home all week away from other dogs prior to this happening ,besides coming to PP.)) Then was told "A dog double her size fell on your dog, so can you pick her up?" I don't even understand how that even happens, do dogs fly??? My wife wanted to look elsewhere,and wanted a refund for the package that we paid for and we still had about 100 dollars left on our package so since our dog isn't able to attend then we would like our money back, and my wife was told by the owner "we don't do refunds on packages" which my wife did not know but is ILLEGAL to keep your money if they took money for a service that wasn't provided, similar to how paying anyone who is doing a job and doesn't complete it which never happens unless funky business is taking place...called they answered said nothing ((I could hear them in the background, said hello , then they hung up, tried calling back 2 times after than and got ignored/forwarded to their answering machine both times, I did not get a call back at all so I went in after work ((when I would normally pick up my dog and asked where the miscommunication lied and what was the actual situation because I had no clue, the owner who sits at the desk((where the phone is)) has the phone ringing and was on her personal phone, turns to me and says oh hello, sorry we have poor connection with the phones ,because I had said I called and said what I was there for and the owner had said "I didn't know about that, ((of which she meant the "behaviorist" told us our dog could not come for two weeks?!" And I said why wasn't I told yesterday during pick up? Then she had said "it was was pick up time so we thought we would be busy , owner had asked the behaviorist if she wanted to talk to you and she said ,no I will call him later, but then family stuff happened and she forgot to call you."(( ....that is the dumbest thing to tell someone , that if you have a concern as heavy as "your dog can't come back for two weeks", we will call you day of to tell you that, because we forgot to tell you after hours, even though you were working with my dogs "behavior" when you could have told me about it in less than 8 minutes during pick up , when I was the only one there to pick up my dog????)) (I didn't say that I was just thinking it.) so I said I understood and wanted a refund because we don't have the time during the day to constantly be called to be told to pick up our dog out of the days my wife and I both work those days, and we need care for our dog now not in two weeks, and she says in a confident voice" we don't give out refunds for packages, I don't even know how to give a refund on this ((her card reader)) AGAIN I don't know who wants to take their dog to a place that the OWNER of the place , does NOT know how to issue a refund on a card reader.... RED FLAG so I told her that we do need one because our dog will not be returning, and she said , "well it takes a week to get my checks" ,and it took three weeks?! ((which before writing this I did not know that my wife had also said she would like to pick up the check that week, after being told by the owner that she will have to write a check because she doesn't know how to give a refund through her reader, and she said that it was a miscommunication between her , and the behaviorist and did take owner ship of the fault of theirs as to why we were not told the day of that our dog could not come the following day for two weeks, and I accepted their apology and waited for the check to get to PP and we got it and left. Not to mention the staff inside the building all the employees are on their phones, chatting with each other and not watching any of the dogs for the entire duration when I was there watching them through the window in the office, AND NONE OF THEM WEAK MASKS DURING THE MASK MANDATE! Please reconsider your doggie daycare options and wait for a better place because this isn't the place if you want your dog to be happy/cared for, it's sad, the place "looks" great but communication from staff/owner this place should be called Prison Paws

Lack of communication. Felt like I was unwelcome…read more My dog left there "weird". Had to repeat the medication requirement four times. Word-by-word instructions listed on a printed piece of paper (not hand written) was also given.

I was convinced that our dog Minnie would never be trained and I'd lose my mind with two kids under…read moretwo (one being 7 weeks old). But I was in complete shock when we brought her home and she seemed like a brand new dog. Linda trained Minnie with such compassion and love which was important for a dog that had been neglect and abused. Minnie now comes when she's told, no longer barks at people walking by or walking up and doesn't jump on guests when they arrive. Melinda did a great job explaining how to utilize the E collar in order for Minnie to continue her good behaviors. Linda also sent us updates and videos throughout Minnies time there, which reassured that Minnie didn't think we abandoned her. We liked them so much and we're so impressed that we plan to make the hour track up there to send minnie to doggy daycare a few times a week and will absolutely be using them for kenneling in the future. We are forever grateful for Linda and Sean and the work they did with Minnie. I would HIGHLY recommend them to anybody that needs their pup trained and they don't have the time to do it themselves.

NEW OWNERS - not good…read more First, when we arrived, told them our dogs were not socialized with other dogs, the owner, Ben took them straight out to the play area with the large dogs. One of our dogs was attacked by a large lab. The staff proceeded to take off her show and hit the dog in the head with it. She said he was a problem dog. Second, when we went to pick up the dogs, they would not release them to me unless we paid the "new" fee, which was ~$200 more than we had ever paid. Evidently, it was up to us to inquire if the rates changed with the new owners. "The rates were posted when you dropped off the dogs." was all the staff person would say. Needless to say this IS NOT Walter's business anymore. Never again!

Have used Rose Run Kennels for overnights as well as day-care. We've taken all 5 of our dogs here…read morefor the last 15 years. I guess that tells you how much we like it! They offer quality care and a clean environment. It's not one of those high-end boutique-style kennels- just a great place to bring your pup for a day or more and have them return happy, healthy and tired. The owners, Walt and Linda, are also Great Dane Breeders who have a wealth of experience and knowledge when it comes to your four legged friends. Highly recommend.

The team at Lori's was so great with my two Pekingese/Shih-Tsu mix doggies! Very kind, friendly,…read moreand you can tell they love animals. A+

I loved the results of the grooming that my poodle received! He was happy to also spend time in the…read moredaycare after his cut. He was happily tired. The team left him sparklingly clean and beautiful. He even smelled great! Poodles take a lot of work and they took their time and the results were great! Outside pickup, which is safer for everyone was in place! Check out this wonderful place for your pup.

Found this place at the last minute when we were in a bind and they've been our choice ever since…read more Ox is always greeted when we arrive and his tail is wagging and we know he's well cared for when we are away! Lindsey is amazing! And their website portal is easy to navigate and upload records. Highly recommend!

My dog had several wounds after her groom, despite being told "she did a great job and was "perfect…read more". I brought it to the owners attention only to have them deny any responsibility. Exercise area was have dogs outside all day running in packs of up to 15. Very noisy the whole time we were there.