Oil on the driveway. Ugh…read more Called some friends to get a recommendation for a local shop. One said that Scott from Sunland was the guy. We had the car towed over (2018 Ford Fusion Hybrid), and they diagnosed the problem and repaired the issue quickly and at a fair price. Unfortunately, the tech made a small mistake and once we got the car home, there was more oil on the driveway and a check engine light. Ugh, again. So we called back to Scott to see what he wanted us to do. We understand that sometimes mistakes are made and issues arise. How a business owner handles those issues are the difference between good businesses and great ones. This is a great one. Scott was MUCH more upset than we were! He got us back in same day and fixed the issue at no charge! (We should have paid for a necessary part, but he would not charge us.) With everything so expensive these days, and everyone trying to stretch a buck, it's hard to know if you're leaving your car with someone who cares about it as much as you do. Scott does. I cannot recommend this shop highly enough!

I just can't say enough about this business and how much they have helped me out with an older car…read morethat my son drives. Scott, Tom and everyone else at this Automotive shop has been phenomenal. Trustworthy timely such a rare business to find these days. I will continue to bring all of my cars to Sundland! Their warranties are amazing parts and labor for one year

We started bringing our vehicles here about a year ago. Their prices are better than other places…read morearound. The customer service is excellent. They are very friendly when they answer the phone and when you go into the office. From what I can tell they seem very honest regarding your car issues and they arent pushy at all. I definitely recommend this location for auto services.

It's been a while since I have experienced what I thought was an honest transaction at an auto…read morerepair shop. It's a tough balance between recommending what a car needs and determining what a customer can afford. Usually, you need to find a personal mechanic you can trust to get this balance. In this case, I like the way Christian Brothers moves. Their auto report and process alone are worth the visit.

Can't say enough about the quality of their work and their mechanics. Absolutely wonderful, trust…read moreworthy and keep you coming back for future repairs because you know they charge fairly and the work is Elliott will always take care of my families cars and us! We appreciate you guys! I've done everything from rebuilding a transmission to an oil change here.

I was referred to Randy's (with the advice that they didn't know much about them. They were trying…read moreto get me to replace the Tranny in my Tundra. I asked for pics and that they'd not drop the pan until I knew what they found. I showed up 3 days later to find the truck lifted and the pan off. When I told them I was taking it somewhere else, they said come back in an hr. I asked about the fluid and the mechanic said he'd put the old stuff back in. I told him to at least fill it to spec. When I came back to get it, they lied and told me he filled it to spec and told the service writer (in front of me) to "get this guy outta here." They didn't want to give me any paperwork but I requested it to see what was in writing and they said they'd filled the trans fluid to spec. I asked the other shop to let me know what they found and they confirmed my suspicions, there was only 1 quart of nasty fluid in there. There are plenty of other shops, don't go here!

I've tried to call here two times and receive a text back they were busy and communication could be…read moresent through text. Sent text, have not heard back and it's been over a week.

The communication regarding policy is almost zero to none. When someone is looking at replacing a…read moretransmission, know that they'll not work with you if you're common folk like myself. They say they have financing but financing can double the price of the work with zero work around. They do have a storage fee that they'll fail to mention and won't release your car even if they just did a diagnostic (I have the recording.) It's cheaper to uber it until you can get a car under 5k. Good luck out here y'all, these money grabbers have no compassion.

Luis was fantastic!!! My AC went out in my car and I showed up so sweaty and stressed out. He found…read morea leak in my compressor and quoted me a reasonable price. He even charged it so I would have AC over the weekend even though it would still leak out. I highly recommend this place! They do not try to over charge you if you're a girl. I ended up having a family friend take care of my issue for me. But I truly appreciate everything Luis did.

I have been having issues with my 2018 Nissan Versa and Luis has been doing his best to solve the…read moreissue. He doesnt try to sell anything, just does what it takes to get the job done. His prices are very reasonable as he is most honest mechanic I have worked with. he was able to get my check engine light caused by faulty wiring.

Took my 2017 Wrangler in for its 3rd AC failure in 15 months. Travis ran everything down, sent me…read morepics, and provided an honest assessment. Luckily the part that failed, compressor made in china, is under warranty with prior shop so they will be handling the repair with upgraded parts. I appreciated the photos and honest assessment; I will be brining my business to AZ Automasters for future work.

They got us in quickly and were able to change out all of our brake pads for a very fair price. The…read moreservice was very good, and they got the job completed as promised. Very happy!

I was very happy with this business. The owner only charged me for the Tow charge…read more He would of been justified to charge me an evaluation fee. The mechanic that said it was a transmission problem. This business say it was not. A true honest business owner who has a Veteran daughter. While the place doesn't look like much this man knows his transmission. As a Veteran I support this business. I definitely would recommend this to my friends and fellow VETERANS.

I don't write reviews very often, but this is one business that truly deserves to be recognized…read more When my transmission failed, I was devastated. Like so many people, I was overwhelmed, scared about the cost, and unsure who I could trust. I felt like I was getting the runaround and hearing that my best option was to trade in my vehicle and buy another one. It was an incredibly stressful time. Thankfully, I decided to get a second opinion, and that decision changed everything. From the moment I contacted this shop, I was treated with kindness, patience, and respect. After my vehicle was towed to their shop, they took the time to thoroughly inspect my vehicle, explain exactly what was going on, answer every question I had, and never once made me feel pressured. They focused on helping me understand my options so I could make the best decision for my situation. That kind of honesty is rare. In a world where it's easy to feel vulnerable during a major repair, finding people with integrity is priceless. They earned my trust through their transparency, professionalism, and genuine care--not through sales tactics. One of the biggest lessons I learned through this experience is this: always get a second opinion before making a major financial decision about your vehicle. Every transmission and every vehicle is different, especially high-mileage ones. Before agreeing to a service your transmission or deciding to replace your car, take the time to have it evaluated by a reputable transmission specialist at Ken's. If you're searching for an honest transmission shop in Phoenix, I wholeheartedly recommend coming here first. Businesses built on integrity deserve to be recommended, and this is one of them. Thank you for treating me like a person instead of just another customer. You turned one of the most stressful experiences I've had into one that restored my faith that honest businesses still exist. I will gladly recommend you to my family, friends, and anyone looking for a transmission shop they can truly trust.

good price and completed work when promise. comfortable waiting area. Will use for next car repairread more

Wanted to give 5 stars. Great staff , great pricing, HOWEVER, I got a lot of work done (oil change,…read moretransmission flush, brake fluid flush, and tire rotation) BUT, my tires actually weren't rotated. I had just got 2 brand new tires on my front so I knew after a rotation, they would be on the back. Obviously not the end of the world, but 5 stars means perfection, and while I "assume" the oil and transmission and brake fluids were indeed taken care of, technically how would I know? The tires I easily could tell, considering they had a tread depth of 10 vs 4, which caused me to have to go back to discount tire to have the rotation performed. Again, great place and I had some additional service recommendations that I considered going back for, but if a simple rotation isn't taken care of, I do have cause for pause that other service may not actually be performed unless I'm sitting in the bay watching every single step. Nonetheless, I do know if I went back they would have completed it, but they're a bit out of the way and also, after spending $550, I would like to think I shouldn't have to go back for work that was supposed to be done the first time. 4 stars is best I can do.

My first visit (it won't be my last) Took my vehicle because a/c blowing hot air. They also did a…read morecomplete inspection and they did find a couple of things that needed repair. They sent me a complete thorough explanation along with photos. All work was completed in a timely manner. They are super friendly. I highly recommend them.

NOTE: this review is from over a month ago…read more Great experience! Took a vehicle here for pre-purchase inspection. Greeted immediately and offered something to drink while I waited. After inspection, was sent a comprehensive evaluation AND was taken through all the points by Brian (Bryan?), and shown/told that car had a coolant leak that was likely going to result in having a $5000+ repair sooner than later. Some of the BEST $ I ever spent! I ALWAYS suggest pre-purchase inspection of ANY used car, irrespective of ANY dealership saying "we thoroughly inspect all of our vehicles."

This place sets an example for all businesses to follow, Truly amazed by the customer service…read more Nadira was very prompt and accurate when providing my quote and communications during the repair process. Service was a in house rebuild on a 2006 F150 transmission. Mike takes care of the rebuilds and his expertise shows. Oh I guess now is a good time to mention that this vehicle has 439,000 plus miles on it. And the transmission had never been touched as far as repairs, just fluid and filter changes when I remembered they were due. They stand behind the work and do understand the customers needs. Had a slight issue after picking the truck up that was promptly addressed even though it was actually not related to the rebuild. My shift cable was so old that it would not retain adjustment. It was 20 years old at least. Mike found the issue and actually walked me out so I could see what was happening. Part was ordered, wrong part was shipped over to there shop twice due to it not matching the vin number. When they found the part number after removal. Nadira actually ran and picked it up to help expedite the repair. Mike took care of the labor to install and I just paid for the cable. They didn't have to do this, this was above and beyond since this was not related to the actual work preformed or quoted. Transmission has about 350 miles on it now and wow its working way better than I could have dreamed of shifts are on point and smoother than I would have ever dreamed off. Way to go, This shop is on my highly recommend list and I will be taking all my business here if the need ever arises. Shop has my vote for business of the year, way to go to the whole crew involved. Thanks Again--

Called Saturday morning to see if they could check on a trans temp light that would keep coming on…read moreand off. Told me to come in to check it out and Mike went out to diagnose the issue and he advised it's not a trans issue, but an electrical issue based on the codes that were coming up. He suggested I find a place specializing in electrical. They didn't try to nickel and dime me and charge an inspection fee. For a Saturday they were pretty busy and the parking lot was full. Based on this one experience, will plan to bring our vehicles here when the need arises and will update the review accordingly. Thanks Mike...