It's also a dental place too, and that's why I went. I brought my kids there to get there teeth…read moreclean and a check-up. Not bad. The customer service was pleasant. One side of the office has the dental and one side the eyeglasses. Since they take my insurance I'm thinking of maybe taking them for the eyes as well. I have to first see if they have a good selection and how's the pricing on them. Maybe they will have to be the second part of my review. For now I'm satisfied with the treatment and care my children received.

I changed from one eye doctor who I've been seeing since I was a kid to this one because I really…read moreneeded an appointment and due to covid appointments weren't available as fast as I wanted. I went to them in November 2020, great! My son got glasses and I got some contacts. For the past week I've been needing my prescription because I am away at another state. I have no glasses or any contacts. Their hours are supposedly Monday - Friday 10-7. I've called for the past week at random hours, of course before closing, no answer. I'm so upset because it seems I will have to go to another eye doctor, probably come out of pocket for an exam and lenses. This is ridiculous. I'm so upset!!!!

Great place! I called and they got me an appointment a mere half hour later. Dr. Laing is excellent…read moreand the staff were all friendly. None of the pushy...try to sell you the highest price frames. The young lady helping us went out of her way to accommodate us and we had some laughs in the process. Dr. Liang gave me one of the best eye exams I've ever had. She is thorough, patient, and went above and beyond what my previous eye exams by far. I have to say it was a very pleasant experience and I definitely recommend this office. Ha...and no I wasn't paid to write this glowing review...i was that impressed. Steve from NYC

I had a highly frustrating and disappointing experience with the front desk and billing staff at…read morethis clinic. Even though my insurance provider confirmed that my visit is covered, the office staff refused to bill my insurance. They rudely insisted that I pay completely out-of-pocket on the spot just because I have a deductible.Instead of being helpful or professional, the staff was dismissive and treated me poorly when I questioned their policy. An in-network provider is supposed to file claims properly so patients get their contracted insurance rates. I am incredibly disappointed by their lack of empathy, poor customer service, and unprofessional attitude. I do not recommend coming here if you expect respectful care and honest billing practices.

Terrible Customer Service I needed to update my reading…read moreglasses and brought in a brand new pair of glasses. These glasses were new and were looked at before I left them, I received a call a week later that there was an issue and another call ten minutes later that they had broken them. According to them, the issue was mine since the frame was flimsy. When I complained I was told they were not responsible for frames brought into vision center, something they did not say initially. Now I am forced to bring another pair (why so they can break them) or now pair more for one of their glasses. I am really shocked and hurt by the lack of accountability. I will not be returning to this establishment. They do not deserve any stars!

Dr Kwik and the crew are awesome attentive to my needs i refer my whole family and friends to see…read morethem for your eye needs.

I was looking for an optometrist that accepts my new insurance in my neighborhood and found the…read morehighly rated Station Square Eyes which I've passed by so many times on my way home. My eye exam was thorough and the eye glass and contact selection is ample with good pricing. I bought my first pair of reading glasses. When I mentioned about a missing screw on an old pair of glasses purchased elsewhere, the manager said to bring them in when I pick up my new reading glasses. I'm so glad to have found this optometrist walking distance from my home. Excellent service and pricing.

Having a competent Optician and better selection of frames at a reasonable price. I paid too much…read morefor frames

I had cataract surgery on both eyes there. It all went smoothly and successfully…read more The wait can be a little long. They have a lot of patients. They are very close to my home. I was pleased with the results- for me that's the most important issue.

Poor front office. Emails, texts , all about details of my appointment, including the day before ,…read morebut no one says anything about not receiving a referral until I'm standing at the front desk ? Don't tell me you value my business when the answer is " we don't do that " . Well enjoy your empty slot and lost customer who was interested in LASIK . You know a business is s**t, when their own process kills customers. I would not trust them with my eyes .

I think received the best service and eye care ever. Dr. Ho was very patient and explained…read moreeverything clearly. Front Desk was super nice and even explained and apologized for the wait time. I didn't mind waiting because I know that it takes a while and normally patients don't get seen at their scheduled time. I myself work at a medical office, so I understand the wait time.

I brought my 12 year old daughter for a CRT evaluation with Ovation Eye Care. We decided to give…read moreit a try and we could not be happier. Dr. Ho and Dr. Cooper were very patient and thorough with my daughter. She plays a lot of sports so having CRT's was the best decision we made for her. The front desk staff was also very helpful in explaining the process of putting on, taking off, and cleaning the CRT's. Overall, we had an excellent experience at Ovation Eye Care. I would highly recommend them.

It pains me to write this review- because I understand what a bad review can do to a small…read morebusiness. But this was my experience and the truth of it. My review is not meant to deter anyone from going here, but to inform so that people can be prepared and aware. The first issue was with scheduling. I made my appointment through the website Zoc Doc. At around 11:45 AM- I chose a 1:45 PM slot for the same day. All the slots were available, so I figured this place wasn't too busy. A few minutes after making the appointment, I got a call from a very nice lady there. She asked if I could come at another time because the doctor "goes out" from 1-3 PM and he won't be there. Due to the timing of transportation and other errands I had to do- we agreed to change the appointment to 1 PM. I hustled out of my house and made it there at 12:45 PM. When I arrived- the same nice lady said "Oh good, he was just about to leave." ... I'm sorry what? He would leave when a patient is still on their way? And I made it there early! I chalked it up to making a same day appointment. However- they really need to block out what times are unavailable on the Zoc Doc website. Both the nice counter lady and doctor made comments on my eye color, asking if they were real and complimenting them. Now don't get me wrong- compliments are great- but you don't expect it from a doctor/nurse. It's like going in and being told your arms or spleen is beautiful. Although appreciated, it made me uncomfortable. Settings matter- a compliment like that in say, a makeup store- wouldn't faze me. But it did here. I wear contacts- and when I told the doctor I was a customer of Hubble- he then spent the entire exam ranting about how Hubble is bad, how they make cheap lenses, and so on and so on. I wouldn't have minded if this rant lasted a few minutes. It's his professional opinion which I respect. But the entire exam I was made to feel like I was making the worst decision of my life. The equipment used is severely outdated. The first part of the exam where you look at a hot air balloon and they blow air in your eye was standard. The second part of the exam where you read off letters has not been updated since the 90s- maybe even older. I was asked to read letters off a sheet (made of plastic or paper) on an opposite wall. Because this sheet is printed and is not digital- the letters don't change. Changing letters help me really think about what I can or can't see well. I found myself repeating what I knew was there, based on reading it the first time. In addition, the back rooms where this exam took place was not well lit- which added to my uneasy feeling. I found the exam to be quick. Good? Maybe. I'm sure he was in a rush because of the aforementioned scheduling issue. I got no information about my eyes and whether my prescription changed because he was literally still ranting about Hubble. He gave me a trial pack of contacts by Acuvue which I was very grateful for. I noticed one box was opened already with a contact missing- but I figured beggars can't be choosers- so I accepted it. After a week of using the lenses, I noticed my eyes were burning. I thought it was lack of sleep. Fixed that, still burned. So on the 6th day I finally thought to look at the expiration dates. No, the opened one was not expired- but the other box was by 2 years!! I called the store to let them know they might have more expired stock on their hands. I was told to stop using the expired contacts and to go back to them (the store) when I was ready to order. They did apologize once, but that was it. No offer of a new trial box. Nothing. Granted I had already decided to not go back there- but it didn't seem like a big deal to them. I would have given 1 star based on my experiences, but the glasses I ordered from them I love and were made really fast. I think they were ready by the next day. Old fashioned is the best words I can use to describe this place- in both mindset and equipment.

Please dont go to this place, i dropped off my glasses frames here to get transition lenses four…read moreweeks ago. I picked it up today totally bent, scratched and the lenses are not even transition.the actual store is closed so the guy working there left my glasses at the bakery next door to be picked up. The african guy working there is the absolute worst, i cant remember his name, i called him about why my lenses arent transition and why they're destroyed, he hung up the phone on my twice. Stay away from this place. I been a customer here for a few years, never again am i using them after this experience

Excellent care. Great employees. Super accommodating. Great surgeon. Highly recommendread more

I was referred to this office by one of my co-workers…read more. My appt was at 8am, I was there 15 min before my appt, to fill out my paperwork... I was seen shortly after. His front desk staff is very nice, as is his assistant. Dr. Menger was professional and listened to all of my concerns. I didn't feel rushed or anything. He took his time and did all necessary tests on me to determine if there was anything wrong with my right eye. He was kind & patient with me, he explained all the conditions that may be going on with my eye, before & after all testing. Definitely recommend.