The chairs were uncomfortable and very dirty. Popcorn tasted like shit and the drink was watered down. The restroom smelled like dih cheese and was sprayed down. I also fell from one of the rows onto the one below and broke my arm... shi sucks ass read more

I've had the 29.99 special for 2 before. It was amazing . I do not know what happened this time Everything was burnt . Coconut chicken didn't even taste like chicken. It was burnt... !!! Dried up chicken pieces burnt sweet potato fries...Nothing like before... even to the lemon wings were over salted come on people you need to get it right especially when we pay for a service that it's expensive. Please take a look , maybe you can give me credit on my burnt food. Told the server but nothing :( read more

Look - Burnt food!!! - Cinema Near Me - Downey, California

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Restrooms had no paper towels, seats in theatre were torn and worn down and looked pretty gross to sit on. For a place that emphasizes on dining in the theatre you would assume that cleanliness and appearance would be priority. Service was pretty good, attendants were nice and attentive. Avoid the nachos, they cheap out and just use normal American cheese melted on chips instead of normal nacho cheese. Not coming back here again, just felt the need to give someone a head up before planning their date night here. read more

Not a good place to eat fridges got mold everything is dirty including the restrooms and the food is always different quality no training

One and done...my niece was in town for the weekend and really wanted to see Barbie in the midst of luck, everything was sold out we usually go to the Cerritos (Harkins) let's just start by saying as soon as you walk in this place, it has the weirdest stench to it like I was so confused on what that place was I felt like I was walking into a casino. We walked inside the movie theater, and the seats were so dirty, full of sticky spills from soda and people's leftover trash from the previous screening. The menu there was super bar finger foods, which I knew immediately to order popcorn. I hate the concept of this all. Waiters are coming up and down during the movie getting in the way, and it's just not enjoyable. 2/10 read more

My husband and I decided to try this place for the first time to watch Spiderman. We ordered through the QR code on our seat which saved a lot of time and we were able to relax while watching the previews. The drinks and food were good! Unfortunately, the movie's brightness was so low, we had to squint throughout the whole movie to see what's going on It was dark! This definitely ruined the experience. read more

Look - Drink from the bar, nachos, chicken fingers, and fries - Cinema Near Me - Downey, California

I usually come to this movie theater because my experience has always been excellent. But today they had the worst service ever. My order wasn't delivered to me until halfway through the movie. And of course, it was missing the candy (sour patches). I asked for assistance several times but, nobody responded. Now I have an upset kid and ruined our experience at the LOOK Dine-In Cinema. I did address the situation, but the manager at the concession stand didn't seem to care. She more annoyed than helpful. So much for a pleasant day out with my son. read more

This was my second time giving this theater a try because my first experience was terrible. I'm never the ones to give a review, but this theater deserves a 0 if that were to happen. First of all, the SERVICE. Right as we ordered from the "server" (the girl with the bangs and glasses), she said we can only order the Combos since that's what the kitchen is making because they are backed up. Ummm... how does that make sense? Okay we ordered combos with the entrees since it was the entrees that we wanted. Got our popcorns and I got my drink, but they never gave my boyfriend his drink. We got our foods 20 min later, yet still no other drink, so my boyfriend let the one who dropped off our foods know he didn't get his drink. At least 45 min passed by and not a single person brought his drink (the movie was just reaching its climax). My boyfriend decides to go out of the theater to grab his drink with no problem. This is unacceptable customer service over a fucking drink. The fries as well were barely half way cooked. As a server, I know when to not serve unacceptable food to customers and making sure they are notified of the situations, plus appropriately apologizing for the inconvenience. Lastly on the service, the same server came up to us letting us know that they are out of popcorn so if we wanted to sub the popcorn for nachos instead? Was this a joke?? So we didn't have to get combos in the first place or what? Because the same row as us ordered last minute and we're given just the entrees. This to me seems shady as hell and sure thing they ripped us off. Second of all, throughout the whole movie, there were a bunch of people talking in the back of us and laughing. One person was so inconsiderate of everyone's time to enjoy the movie by taking multiple flash pictures of his stupid food and drinks. People putting on their flashlights from their phones and you'd see their shadows on the screen. Every server and food runner were passing by saying NOTHING to these people. It's so rude and I'd appreciate a refund because the experience of everything was so bad. It's a waste of money. read more

Curve screen playing a flat movie,seats G1-G4 theatre 2 had sewn on seats that were NOT our seats location, picture quality was worse than anything I've seen since 'silver saver cinemas'($2movies),Seats are mechanical like grandmas,Volume was so poor which seem like 1 speaker & they don't have surround sound,Yet, the prices are the same as Cinemark?! I believe we're paying for the owners liquor license to have his bar look good through the windows.The QR code at your seat to order concessions never arrived-after 40 minutes I had to question (leaving my seat) they stated "I delivered,oh,I must have delivered to the wrong person".Take a look at my pic,, does the price for and icee seem ethical? $8 for a small that was labeled Lg. Way too many things wrong at this theatre to even entertain that my family would come back..Cinemark is rt up the street..Always and Forever for "we the people" deserve better..Also look at the Tip, I never authorized a tip I had to go pick up my snacks. read more

Look - Cinema Near Me - Downey, California

Worst movie theater experience ever how are they still in business! 9pm showing and not one person was in the movie besides my boyfriend and I and they never brought us our order! So ridiculous. Even after pushing the button and asking how much longer it would be for the food and they never got back to us. And it smells like a kids playground in there so gross read more

So I never leave reviews but I felt compelled to write one for this horrible experience. The sound quality was garbage, it was muted and low. You could barely hear the characters speaking and explosions/sound effects were muffled and barely audible. The screen was blurry, everything was out of focus and there were times where you would get a glimmer of focus then it would all just dissipate back into a blurry mess. My girlfriend and I ordered two cocktails and they were room temperature and disgusting. The only saving grace was that the drinks were brought to us. I would steer away from this theater at all costs. There's tickets available here for a reason... no one wants to be a repeat customer. Thanks LOOK Cinema for making Spider-Man: Across the Spiderverse into a horrible experience. Maybe LOOK into upgrading your surround sound and screen before you start trying to offer "luxury" amenities. read more

I love the overall experience there! The recliner chairs while watching movies is always my favorite. Once inside, there's a QR code to scan and you can check out the menu. They have a variety of choices including the regular choices. They are pretty fast in bringing your food. This movie theatre is one of my favorites! read more

Look - Pizza & Sliders w/ nachos - Cinema Near Me - Downey, California

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The worst place for deaf services. My family came here and they told me that a few days ago, the devices didn't work. Why now? You do have time to fix the devices. I want to refund but they gave me other devices that work. I understand why my deaf friends recommend me not to come here because they don't know how to work for devices and deaf services. read more

First time here and it disappointed from the moment we walked in. It hard a strong stench as we entered (similar to throw up). As we walked into the movie room, the seats are horrible. They are ripped, worn out, dirty and extremely uncomfortable. Let me also say the way you have to recline the seat out is very questionable. As we watched the movie, we noticed a lot of moths flying around and we ended up finding a dead one in my boyfriend's beer. Will NEVER be returning. read more

Nice and comfortable. Friendly staff. Very clean. Seats are to die for. All theaters need to be like this.

I'm a senior companion and what we do is take elderly out. This is a place that I used to come to all the time . Not only can we get a little exercise here in an air-conditioned place but we could also do a movie and have lunch at the same time. Plus it also gives a housekeeper a good time to clean an empty house. Before Covid I would come here at least two times a week. During Covid I'm sure they close down and they switched owners . I was eager to return and see the change that they made under the new ownership. Everything looked the same the place is beautiful. I was anxious to see the food since the advertising showed new options.I was very excited to get the ahi tuna salad . Unfortunately I could not find it. The menu. The prior menu had lots of non-meat options. So I will say that the food Quality is not as good. Before a waitress used to come and order your food . Giving you the option to pay cash or card . Today they're only except cards and you have to do it online yourself which could be distracting if you come in late to your movie. A couple changes but it's definitely not gonna stop me from coming here again . Just make sure to get there early to get yourself situated. So enjoy your Cinematic adventure movie goers tootles!! read more

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Food was good but otherwise very underwhelming theater. Food was expensive, chairs were not electric, felt old

I live a few blocks away from this theater so naturally, I frequent it often. The theater has been refurbished since the Krikorian days and it's clean, seats are wide & comfortable. There is plenty of parking in the structure and on the street around the theater. The bar area is great for those that want to drink and hang out but a bar is really bizarre in the middle of a family theater. My issues are really with service and food. I understand the pandemic has messed with staff retention. The servers are very friendly but there were times during the summer that they did not have enough personnel and the food took long to be delivered. I just hate when they deliver once the trailers start. It's super distracting. And it's especially bad when we only ordered popcorn & drinks long before the trailers started. Now for the food. I've had a variety of things. Some ok, some bad. Popcorn & sodas are fine. The chicken tenders tasted like they were frozen, barely warm and tasteless. I couldn't finish them. And the food is priced like a restaurant. Not at all affordable. If you're going to do dinner food & charge like it, then make sure it's delicious. The pizza was meh. The nachos are not concession stand nachos but fancier. "Homemade" style chips and "queso". Nice, but they are pricey and there could be more chips on that tray. Let's just make things fair & tasty, is all I'm saying. I don't mind paying but make it worth it. read more

Look - Nachos with not enough chips on the tray. - Cinema Near Me - Downey, California

Not impressed with the quality here. Saw 'Silence Of The Lambs' tonight and I guess the screen masking wasn't working so they took a Flat 1.85:1 aspect ratio'd film and presented it in Scope instead. What the fuck am I talking about, you - the average movie goer - may ask? It means these dudes cut part of the image on screen and showed us a zoomed in version of the film. At one point, the image was so zoomed in, all you saw was Anthony Hopkins' nose on screen and nothing else. The seats are aiight, didn't try food since it looked like crap you'd get at TGI Fridays, just slightly more overpriced. Never thought I'd say this but just go to AMC instead. read more

Great experience! Bought our movie tickets online for an easy process instead of buying at the spot. You go to your assigned seats, and there's a QR code you can scan on your table. You're able to order food through the phone or with the server that's available near the entrance! Food was good food, it was typical movie theater food. We ordered the special for two people where we each got our own entree, an appetizer and a dessert which comes later at the end. If you're looking for a different experience than a typical movie date, or can't choose between going out to eat or watching a movie, I'd recommend coming here. read more

My family and I went to a movie here tonight. Needless to say the place is over priced and not maintained. First suggestion, hire more than two adults to work. The kids working there were all standing around talking. Not one employee greeted us while walking to our theater. The place was dirty and the service and food were bad. The only adults I saw working were making drinks at the bar. Tonight I spent $160 and didn't even get a full cup of cheese with my nachos and chips were all broken into little pieces. The food was cold when it came out. No utensils came with the food. I asked the boy that delivered the food to us for a fork and he looked at me like I was dumb. I waited 15 minutes and no fork. So I went out to the food station where the kids employees were hanging out and had to interrupt their conversation to ask for a fork and some catsup. The waitress had to go back to the kitchen to get my items. She came back after almost 5 minutes with a cup of catsup that was 1/4 full and looked like it came off is a dirty plate. The seats were dirty. The runner lights for the steps were pointed towards the seats shining in my face while watching the movie. The screen was dark. The bathrooms were disgusting. People spend a lot of money to come here for the convenience of getting their food at their seat and sitting in the "reclining" seats. It's not worth it. Never again. read more

So I found out about this place by a friend. I like the bar area, I like how it's a cashless Theater, and the seats were comfortable but the tables are a little small. The food is high as hell and okay. The burger is dry as hell the quesadillas are fire, the cookies are fire as well. (Fire means good) read more

Look cinema sounded like a good idea.. but wasnt.... almost everything was sold out...The seats sucked and there was not much room for reclining... the floors were super sticky. It felt like the floor wanted to pull my shoes off.... popcorn was super salty and the jalapeños were smushy it was nasty... bathrooms were fucken nasty.. I would never go to another look cinema again.. But the movie was great.. read more

David Lopez was very courteous help us out and answered all our questions. Made our time at look cinema Downey.

I typically go to Cinemark. The movie I wanted to watch was sold out. I decided to give Look a try. Horrible!! Seats are dirty and the service is trash. I ordered popcorn 2 sodas and a pizza. Popcorn came first, NO Napkins. I expected the pizza to take some time.. we got our drinks 10 minutes into the movie, both sodas hot, no Ice and flat. I returned them, 40 minutes later, no sodas. I flagged down a girl who said she would bring them.. she apologized and said sorry, the other waitress forgot. Never again. If you're going to promote "Relax and we bring your food to you" then have the staff be more attentive. Have them check in with their section. It's like they do the bare minimum. read more

Terrible experience, first time here. Ordered food on the website right when the movie started ...didn't get the items until over an hour later. The server said sorry. At that point I didn't even want the popcorn. The soda was flat and the cheese was disgusting. read more

Just went to watch Wolf Man this last weekend, never coming back to this theatre. Very disappointed in all the money I wasted, waited a while for food to come almost to the ending of the movie, when it arrived popcorn was cold. Pizza tasted weird and horrible as if they didn't properly cook it. No wonder it was super empty. Worst experience. Trash. read more

We picked our seats but someone was in one of our two seats,no worries. It wasn't packed so we sat were we wanted. The workers walk around and in front of you while watching the movie to serve customers, that was a bit irritating and distracting,especially when they walked right in front while the movie is playing. Guest fell asleep during the movie and they were snoring LOUD!!! I know the theater doesn't have control on the guest falling asleep but it was not a relaxing environment to enjoy a movie read more

Theater seating was horrible, they were peeling off and very uncomfortable. The restroom floors was so sticky. Staff are nice and food is okay. read more

Was kinda shocked we got 3 middle back seats in this theater to see Dr. Strange (great viewing seats!). Especially since it was the second wknd it came out. That should have been the tip off that it was too good to be true - I understand why people are not coming here. So many empty seats in the theater. 1. One of the seats was broken and the other two seats were mislabeled. We ended up just sitting else where in the row. Management was aware but didn't really do anything to rectify the situation except reassign our seats. The broken seat was then sold to someone else...they opted to see the next viewing lol. 2. The bathrooms are as described in prior reviews: only one stall out of 3 is functional (see pictures) for the womens bathroom. We came around 7 on a Friday night... why does it look like a 4am night club bathroom? 3. I think the concept of ordering food from your seat is good but it's overall executed poorly. People are allowed order food while the movie is running. This causes distractions during the movie as you just see people bob in and out of the rows. Isn't the point of a movie to immerse you? Kinda hard to be immersed when you're constantly being interrupted by people walking around. They should only allow food to be ordered 30 mins prior to the movie starting and then have a hard stop when the movie starts or something. Overall, very disappointed. Will be spending my money at the Downey landing theater next time. read more

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I love this cinema so do my girls. We all Love that they bring your food to you. It takes a little long sometimes but overall it's great. Prices are reasonable and the food options are great! read more

Look - With my girls - Cinema Near Me - Downey, California

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First timer, i liked it but it was a little to hectic and disorganized. Food and drink selection was great and everything is really tasty without that it'd be like a 2 star. read more

Look - Cinema Near Me - Downey, California

Wow this place was remodeled and it looks soo good now. The seats don't have a bottom to recline them but u can still lean back to extend it. U can order with a QR code and they can bring it to ur seats. They have a bar food and tickets are $10 or $12 for the most popular ones and $5 on Tuesday. Adding this place to my fav movie theaters read more

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I was disappointed with my experience here. I do enjoy the fact that you can have food and drinks delivered to your seat, but that does not outweigh the discomfort of the theater. My husband and I were the first in the theater and the lights were still on. We found our seats and immediately saw the crevices were stuffed with popcorn. I cleaned up our seats as best I could and we sat and looked at the menu. The food and drinks were delicious and reasonably priced ( esp for a movie theater) but that's about all I enjoyed. The seats were narrow and not very comfortable. Also it was so hot in there! I have never been warm in a theater but I was literally sweating at one point. I'd rather visit the Cerritos mall movies read more

We figured we'd skip dinner and eat here while watching a movie. My husband asked, how are we going to see our food? I figured there would be some sort of dim light. No. You can't see anything while trying to eat. You miss parts of the movie trying to figure out the food situation. I had to use my phone light a few times. Your order comes all at different times. One plate in 20 minutes, one drink in 45 minutes, another plate in 30. The food is okay, not worth the price at all. Seems logical not to order sushi at a movie theater, but I did. Worst decision. Waste of money. I paid over $100 for bad food and drinks. Also, the seats don't recline all the way back. Not worth the money. read more

No complains really clean & the seats are amazing!!! Will be coming to this movie theater more often.

This theatre is not really busy so there's plenty of options when purchasing tickets. Generally a good turnout when we go to see a movie here. Parking is generally ok unless you go during a busy time. If so, there's a parking structure next door. The food and drinks are good but as expected a bit over priced. The loaded fries were crispy and had enough of all the toppings, a good balance. They also have a full bar available. You can order with an employee or thru your phone using a QR code found at all seats. You'll have to enter your card info and you can opt to keep a tab open. Unfortunately, the last time I went I attempted to order using my app... it was towards the middle of the movie on the last show. I waited for my order and nothing. I checked and it appears that the kitchen was closed but there's nothing that lets you know when to make your last order or if your order went thru. While this is one of my go to theaters. I was a bit disappointed because the seats and tables were dirty. There was trash in the floor and it appeared that the tables were not cleaned throughly. They need to make sure they keep up with it because maybe this is why less and less people are coming here. read more

Look - Loaded fries with carnitas - Cinema Near Me - Downey, California

The movie aspect as great however the food and drinks were a fail. The drinks and food took forever to come out. I think the location is a bit under staff and perhaps had their food on hold waiting for the waiters. The location we also hot it felt like the AC was not working. I will try this place again perhaps it was just a rough day. read more

Look - Cinema Near Me - Downey, California

Seriously soo good. Milkshakes the size of your face. The coconut chicken is soo delicious. Great place to grab a snack and a movie. read more

Look - Red velvet milk shake - Cinema Near Me - Downey, California

After not being able to take my family out to a movie for almost more than a year due to the pandemic, I decided to treat them to a night out. (We saw the movie Clifford) We arrived about 15 minutes before the movie and given instructions to order online from our phone, I was so excited to order Sushi and was extremely disappointed that they had already completely sold out! What?! But oh well I thought, and decided to order something else, I ended up ordering four main dishes, one dessert, and 5 drinks for my family. I ordered at 6:56pm and relaxed and waited for our food..... ONE HOUR LATER..... no food..... we did get the watered down Arnold palmers and a martini I ordered that was less than halfway full lol I was shocked to see that. Should of came in a shot glass instead of a martini glass lol Anyway, one hour later and no food... got up during the movie to ask what was going on and tell them to just simply cancel my order since it had been an hour, immediately she tells a sever approaching what was going on and then that server grabbed another person and then two more people until finally the last one says I can have your order to you ASAP! I told him can't I just cancel the order? And he replied with I'm sure it's already in process and almost done, I let him know that they had 15 minutes and if it didn't arrive I wanted to cancel, he agreed, as I was taking my toddler to the bathroom five minutes later we crossed paths and they had our food. Miracle right? SMH ‍ Returned to my seat and the food was actually pretty good, my boys devoured the pepperoni pizza and the coconut shrimp was good. However, I would not recommend this place at all if you're looking to relax and enjoy a nice meal, cocktails and a movie! I spent more than $200 total and feel this was so very much not worth it. Sad about it because I was looking forward to more movies here with my family, but I'll keep looking for other Dine in locations and you guys should also. read more