First time at this location. While the staff are nice and welcoming, the theater itself is a bit beat up. We sat in auditorium 2 seats K 4 and 5. The seat was so squeaky. And they are too close by. I kept kicking the chair in front of me. Not much leg room. Thankfully it wasn't noisy but this Cinemark could use some love. Ample parking. I felt like people were getting in for free pretending to go in and grab popcorn. One lady said she was just going in for popcorn and went in to see a movie. The prices are great. Don't know why people feel the need to steal an entrance fee. The picture was fine. Surround sound good. Staff and restrooms were very clean read more

Cinemark Carson and XD - Cinema Near Me - Carson, California

I am not sure where all the negative comments come in or the whole policies and what not Honestly if the theater is empty I would always love an empty theater and not see it as negative I want space haha and usually there is space which is why I do like this theater. It is located in the empty mall but I like having one here and I have never had issues with the employees or anything else. Its a great place to enjoy a movie during the week without it being super packed but also when its a big movie its a typical packed theater but again its fairly clean and its nice to have various exits out of the theater to either the mall or parking lot! read more

I chose this Cinemark theater because I had a T-Mobile special to watch the movie. Solo Mio movie was only 5.00. I picked Cinemark because they always have a reclining seats. I was just disappointed to walk in and there was no reclining seats. I gave it four stars because the seeds were comfortable. read more

Cinemark Carson and XD - So disappointed it wasn't a reclining seat - Cinema Near Me - Carson, California

The Go To for Movies! Hopefully this place stays open, very convenient and affordable movie experience with the Fam. Had a great interaction with a Cinemark Employee here named Luke, he went out of his way to check-in with me to assure all expectations were met, even asking me how my day was going and if my popcorn was buttered the right way. Never had a theater employee go out of there way like this, great job on the hire. Place was clean, parking accessible, snacks/refreshments fairly priced, easy ticket buy online, low crowds, can't ask for anything more. Carson will be Carson but Cinemark did right here and with the hire, GREAT JOB LUKE! read more

Never been to this location. Found it through my Cinemark app. I enjoyed myself very much on June 27. Decided to go 4pm in the evening. The theater was very clean, spacious and orderly. What I was impressed by the most is the way the concession stands were situated. I can't help but to feel that it puts more work on the staff to keep it organized though. You're able to fill your own slush and drinks. The register to pay for your selections is separated. I thought it was outstanding organization. The team members were friendly and accommodating as well. I also love the props that they have up promoting different movies. Very nice for making photogenic memories. I would definitely come back to this theater. I had a good time. read more

Cinemark Carson and XD - Anxious for this one...can't wait!! - Cinema Near Me - Carson, California

Thanks to the LB Grand Prix we couldn't get to our usual Cinemark at the Pike. We visited on a Thursday night and if it wasn't for the sucky old style seats, this would be our new go to. Snack buffet. Fresh popped popcorn. Friendly team members. No kids without an adult. Great experience. read more

Cinemark Carson and XD - Cinema Near Me - Carson, California

There's a reason this theatre is always empty -- and now I know why. Never again. I'm a loyal Cinemark Rewards member and regularly go to the Downey location, but this spot? A total joke. First of all, their ridiculous policies aren't posted anywhere online. You just show up and get hit with a list of made-up rules no one else follows. I've been to plenty of Cinemarks and this is the only one acting like it's a luxury theatre when it's giving strip mall energy. Save yourself the headache -- go literally anywhere else. read more

First time I went was quite pleasant. I was expecting an entrance from the parking lot. It wasn't easy to find the main entrance until I actually went into the mall. Comfortable seats and ticket person seemed nice. I don't normally go to the concession, but it looked like it was staffed with a skeleton crew. read more

I came here a couple weeks ago to watch the MJ movie. The movie and theater experience was fine, but the experience of purchasing popcorn and drinks before the movie started was problematic. The staff at the concession area were mostly unfriendly, and some members did not even acknowledge my family or I. The staff were talking to each other about breaks and not knowing where things were, but not acknowledging my family or I at all. Though there is a sign posted near the cash register and menu listing many different options for coffee flavors, my sister was told they only have one type of Kurig pod, and they would not clarify more than that, but would only repeat the same statement over again. The layout of the concession area was also confusing and different from most other concession areas I've been to. We were told to go here to order drinks, then to another place to order popcorn, and then to another place to pay for all our items. Nothing was clear and the staff is not kind when directing you where to go. Overall, I think the movie theater and movie was fine, but did not have a great experience getting food before the show or interacting with the staff there. read more

Love this movie theater. Easy access from freeway of 110 and 405. Plenty of parking and there's a food court. The place was always clean and smell fresh! read more

Very clean and pleasant atmosphere..staff is always friendly..great food at the concession stand

Had the opportunity to participate in the Secret Movie Show last night and let me tell you it was so exciting. We were sitting in anticipation of the movie, and it was just exciting. I cannot wait for the next experience. Thank you Cinemark read more

I went in at Wednesday September 10 around 9:50 and the lady at the front did not let us in to watch the conjuring although we were accompanied by somebody 25 and older . read more

horrible service. little boys serving food are rude & do not listen. they are too busy yapping & walking around paying no mind to guests.

Movie: Enjoyed Pizza and Wings: Enjoyed Carson Cinemark: -32 degrees in theater 9 wtf It was colder in the theater than the hallway. It was colder in the theater than outside at night. read more

Couldn't enjoy the movie as we were distracted by the obnoxious guests who were having normal conversations during the film and some were even playing music? Never have I encountered such inconsideration at a theater. Seat kept getting kicked and people would just not shut up. I don't think I would ever come back mostly because there was a roach in the seat in front of us & we had to sit with our feet up the whole time for fear of another crawling up our leg or something. Also, they had the old school chairs, no recliners. Why force people to choose seats in advance when they aren't even comfortable recliners? Should just be open seating. Gross theater. read more

Older movie theaters, seats do not lean back but are still comfortable. There are restrictions in place so no free refills on popcorn or drinks, and no butter stations either for your own use, to slather popcorn! I was part of a group watching Jokoy's movie feature, someone had basically organized the event and bought out the whole theater - and there were zero empty seats It was maybe about 70 total in this smaller venue. Am sure there are larger theaters for major releases in this multiplex but the small space worked fine for us. It never got too cold either for the duration of the movie. The movie itself " Easter Sunday " will never win any awards, but we showed up to support a movie with American Filipino culture being represented - it somewhat was teetering between a really bad movie and a movie with many of Jokoy's comedic bits. So fair warning! read more

Cinemark Carson and XD - Cinema Near Me - Carson, California

Coming here for the sixth time, it's wonderful to come here to see a movie right on time for the holidays. read more

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Came in on Sunday to watch Top Gun. It wasn't crazy busy, but they only had 1 person working the front and only 1 machine working on the side for getting tickets yourself. Took a while to get tickets since everyone had to pick their seats once they got up there. Kettle corn wasn't as good we normal. Definitely not coated with tons of sugar, so that could be a good thing or a bad thing for you. For me, I felt like I was jipped lol. I wanted more sugar. Movie experience was great. Everyone had their seats picked, so people were just headed to their own seat. Can't remember if it was like this pre-Covid. I had no complaints (other than the kettle corn and 1 person working). read more

Cinemark Carson and XD - Not the kettle corn I know and love :( - Cinema Near Me - Carson, California

The seating in the XD is plush, they currently don't have a self checkout kiosk for tickets and the front ticket booth is closed so for some reason you need to buy tickets inside at the snack booth. The price is average for tickets. read more

Cinemark Carson and XD - Plush seating - Cinema Near Me - Carson, California

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Currently my favorite cinematic chain. Discount Tuesdays, of course. Clean atmosphere. No crowds. Helpful staff. Disappointed the discount days didn't apply to holiday weeks, but they were nice about it. Great selection of concessions. Also have a rewards program and senior discounts on non-Tuesdays. read more

Josef is very kind and friendly with a great sense of humor! Thanks for always being so helpful and positive

Great experience here, especially with the cashier working the stand. Here watching the black phone.

Josef had an attitude tone and rolled his eyes at me I felt uncomfortable an employee kept checking on me n the kids when the movie was on, startling me since we were the only ones in there, he would go in look at us look at the movie n then look at his wrist watch. read more

Went to catch a matinee on a Wednesday to watch Planet of the Apes, very few guests in the theater. Theater is clean, concession stand areas was organized and staff were pleasant and ready to assist us. We purchased the tickets via mobile app and selected our seats, so you know right away where you will be seated. Restroom was well maintained. Ample outdoor parking right outside the theater and mall area. Its convenient because its right inside a mall and other eateries, plenty of food options and activities to do if you arrive early or want to stay to hang out at the mall after. read more

Lady at the front desk today September 10 around 10 PM didn't let me and my family in even though we had someone 25+ go with us

I went in on a wednesday night at 10:16 pm One of the workers did not let us in even though we had an adult over 25 , she discriminated us because we we were accompanied by a asian family friend while we were hispanic. If I could give rate this place less then one star i would. read more

Came here for a movie preview and I like how it is inside a shopping mall. I also was looking around at what other people were eating and they had pizza which was awesome and they even had an individual snack size of popcorn with a drink. This was very smart. I also noticed people were loving the jalapeños here. It kinda looked like it came in plastic bags that were sealed like a snack bag, that is also very smart too. This was a nice theater for a movie preview. There were also many snack options that I wish I could've had such as Auntie Anne's pretzels. read more

I love this cinemark. I've been going here for many years, and I haven't had a bad experience with them. I enjoy the movies they play. I usually receive good customer service when I come here. Employees are decent and mind their own business (as long as you're following theatre rules). I will say though, it can get a little packed with younger kids (teens). They tend to leave more of a mess on seats and on the floor. So check your seats before sitting! Regardless, I do really like this cinemark. Also, they added a new rule for people under 18. I've linked a photo to this review. read more

Cinemark Carson and XD - Cinema Near Me - Carson, California

This theatre is really cool they have a mobile app and you can purchase the tickets ahead of time and pick your own seats so that's cool cuz u can show up just a few minutes b4 and not worry about looking for seats plus they have a full snack bar and a Starbucks and plenty of restrooms and seating and lots of parking even though it's in a small Mall read more

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Was excited to go watch a movie but because of the policies I can't take my brother or cousins smh

Theatre is ok. So as we entered the theatre it was huge and seemed clean. We ordered our popcorn ahead of time and it was ready however; there was no butter at all. People that worked there were clueless as to why there was no popcorn and stood there talking. I guess no popcorn for butter. Then we sat in the theatre and there wasn't many people but honestly people talked the whole time! Kids everywhere laughing , talking and yelling. Mind you we were watching Smile! Ok the seats were so high my feet were dangling. This was super uncomfortable! I wanted to get up and leave! I was super annoyed and I'll never return here! Place is nice, clean and sound was excellent! That's all I can say about this theatre. read more

The worst experiment ever! There was a long line and and the kios weren't available. One one person at register. Before I purchased the tickets I asked the cashier if the movie started he told me it still on trailers. He lied! It's fine I catched the 5pm showtime. Second of all when I was there watching the movie the lady next to me was on her phone most of the movie. The staff doesn't check inside the theaters at all. Not even for safety measures! It was literally the worst of the worst. I would give it 0 stars if I could! read more

I came in today and enjoyed my favorite movie of the year, the Equalizer. The best part is it's in this small mall. Parking was just a bit of a challenge for me because I ended up going around because you have to enter through the side of the mall, but on the bright side I enjoyed the small shops! I got my budget price which was the best part of it all. Tuesdays are the best at this location! I just couldn't find the price cheaper and I was able to get a nice small popcorn and enjoy myself. I'm coming back again soon! Denzel is a really great actor and I totally loved seeing this movie because he's doing such good work being retired read more

Located inside a rundown mall, and the theater itself is also outdated. We went to watch Thunderbolt (non-XD), and the screen is noticeably very dim and a bit out of focus. The contrast of the color is poor and sound quality is also outdated. They need to renovate the auditoriums if they want to attract more business, I'll still to AMC read more

I found this theater location to be "ok". The biggest plus is that certain show times are much lower in price than other theaters...I think about $3 less & when you have a family outing at the movies, these small savings add up. Funny moments are hearing the sticky footsteps of people around me as they get to their seats. They probably should get to cleaning those floors. :-D Also, they don't turn the lights off during the previews & turn them immediately back on right at the end credits. I'm theorizing that they probably do this so people can find their seats up until the last minute and it's safer to have the lights on. However, it makes the experience lacking because it's harder to see what's happening on the screen which is awful if you're super interested in watching the previews...and if there's an end credit scene which many major movies do nowadays. Even with the lower price, I'm already thinking ahead that watching a Marvel movie at this theater would not be a good idea. Those end credit scenes are sometimes just as important as the whole movie, just sayin'. Additional random FYIs: The workers seem nice. The restrooms looked clean (we watched a movie earlier in the day). And the popcorn in the lobby smelled delicious. Oh, and yes, the theater is located inside the mall. read more

If you're below the age of 18 don't go past 2pm they id minors to watch a movie they already payed for and nowhere when you buy the ticket it tells you. They offer refunds but it's such a waste of time honestly. A stupid policy, past 2pm like who's gonna watch a movie at 2pm, horrible. and the guy at the front asking for the id is rude. read more

No recliner seats here but it's a great love theater in a somewhat quiet mall in Carson. The snack prices are more than fair and they offer both fresh kettle and regular butter popcorn. I loved their popcorn! For a large drink and XL popcorn it was around $13. Restrooms are clean and the seats were comfy. read more

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Order popcorn Icee for whole family for pick up ahead of time to sit and enjoy the movie, order wasn't ready so the lady said she will bring it to us at pure seat and half way through the movie we never got anything so got up to check and everything was siting at the pickup spot ! Would rate it 0 read more

The Cinemark Carson is located inside the Southbay Pavilion Mall, with plenty of parking and restaurants (both standalone and in the food court). The theater we attended a freepreview in, was large with stadium seating. The seats were comfortable (though not reclining), and the visuals and sound were good throughout the movie. Good experience! read more