Food was great but service was outrageously slow. The restaurant is close by. We come compared to wait so we have compromised and to continue go read more

We called ahead at 8:45 PM and were told the wait would be about an hour. We arrived at 9:00 PM and let the host know we were there for our party, and were again told it would be about an hour. When we checked back at 9:45 PM, we were told it would only be another 30 minutes. After already waiting, we were then told they couldn't seat us at all. This was extremely frustrating and a complete waste of our time. The lack of communication and inconsistent wait times made for a very poor experience. If you're not able to accommodate a party, it would be better to say that upfront instead of repeatedly changing expectations. read more

Pretty sure the steak Libby served me came from a cow that had cancer. Might be the worst service I have ever experienced. I told the server and my main man Ronnie that it looked like some tv dinner Salisbury Steak. The pictures don't do it justice. This was supposed to be a filet mignon. You guys must be joking. The tables are all dirty, and the whole place smells like C tier ganja. No dice. Fire the cooks. read more

LongHorn Steakhouse - 6 oz Filet - Steakhouses Near Me - Dover, Delaware

Service is extremely bad. No one acknowledged us when we were waiting to be seated. Waitress saw us but just ignored us. Finally this host staff shows up and said at least 10 minute wait when there are only a few tables of patrons present. We left. If you want arrogant crappy service then please enjoy your visit. read more

Overall kind of disappointing. I ordered the filet medium rare and it came very rare. They took it back leaving me with my two sides baked sweet potato and crispy Brussels sprouts both of which were delicious. When I got a new steak cooked correctly it was ok at best The real problem were the uninvited guests at our table in the form of fruit flies. We were seated near the kitchen which is obviously the reason for this. I wish we had asked to be moved because as the meal went on it got worse and worse and by desert it was extremely annoying. read more

Heartbroken and Disappointed My family and I went to the LongHorn on N. DuPont Hwy in Dover to have dinner and celebrate a special moment after a heartbreaking time for our family. We were all looking forward to being together, sharing a meal, and finding a little bit of comfort. Instead, we were told we couldn't be seated together because there was only one cook working. The host said we would have to sit in groups of six, and the next six could be seated 15 minutes later. Basically, they wanted to split our family apart during a time when we really needed to be together. It was embarrassing, disappointing, and honestly hurtful. We left feeling defeated and unwelcome. I understand short staffing happens, but there's a better way to handle it -- with empathy and understanding. This was supposed to be a night of healing for us, and it turned into another painful memory. I truly hope LongHorn takes this seriously and makes changes so no other family has to experience something like this. read more

Unfortunately, this visit was a poor experience for multiple reasons. First, the gnats. They are incessant. We sat at a table where 4-5 kept hovering in our faces and the table; this is BEFORE drinks and food was served. We asked to move to another table further away and within the first minute the swarm began to appear again. The entire meal we were constantly swatting them away from our food, drinks, and faces. Very annoying. The service left much to be desired. The wait staff looked to be lean, however our concern was the lack of acknowledgement of our discomfort, and the underdone attitude being displayed. Their demeanor met the requirement of "take orders then provide food", but there was clearly zero desire to provide true customer service. The food was disappointing. The shrimp and lobster chowder is really thin soup. The steaks ordered were very salty and chewy (I understand they are likely USDA Choice, however the fat caps on the ribeyes should have helped with tenderness...they did not help in any way for a well-done (ordered as a medium) steak). A burger was also ordered, and when cut through the crosscut looked like completely uncooked ground beef inside with seared edges. To resolve, the burger was taken back and heated up to cook more instead of properly re-prepared. Sadly, prior to posting this review I read another review almost identical in experience a few months ago! There are a lot of issues this restaurant needs to address ASAP. read more

I always get a pick up order. Done so approximately 3 times and have always been satisfied. Steak always cooked perfectly. I tried a delivery from Outback once. However gone back to Longhorn because the steaks were much better than outback. read more

I'm sad. I ordered the 12oz ribeye, carryout. It didn't taste good. Didn't really taste like beef and tasted like it was on the verge of going bad. All the other food we ordered was good, fresh but the steak sucked and I was sad. I've had the ribeye in house several times and no problem. I don't know what happened tonight. 25 bucks down the drain... read more

Food is good , however the host is arrogant . Firstly I was told a table was available by wait staff but just needed to be cleaned . Hung around about 7 mins nobody cleaned the table , then host arrived after about 5 mins later saying table was not available, the front desk was vacant for a while . The restaurant was pretty empty bit they play those game to make you wait whilst there are tables available . I was told i had to wait about 15-25 mins , I left and was kindly served at outback steakhouse who had Much more people in there but they always make a plan. Its a pity some Of the staff let this place down as the food is decent. If they give you attitude just walk out and go to outback. read more

Sadly no butter knives with the good bread, sadly no draft coors but staf was good and what we had was good and are very satisfied read more

LongHorn Steakhouse - LH burger no bacon and good bread but no butter knife - Steakhouses Near Me - Dover, Delaware

See all

We went today for our anniversary lunch. We were very impressed with our waiter. John, who is also the bartender that day. He was very knowledgeable about the menu. He was always there when we needed him. John was Very polite. The service he provided was impeccable. We would definitely come back here again. All the food was fresh. Cooked perfectly. My peach sangria tasted amazing! read more

See all

Carryout was terrible. They mess up my order often, and the portions are extremely small. I am use to the Longhorn in Wilmington, which is more upscale. This one has bad customer service, burnt my steak, and always missing something in my bag. The managers don't even try to accommodate their mistakes. This location is messing up the franchise prestige and quality. Get it right or close this location to save your brand. I am disappointed because Long Horn is my favorite restaurant, and I spend a lot of money there, and I have told many people to go there. Just not the one in Dover. read more

Great service and delicious food! This is definitely a meat lovers restaurant with some kick a** corn . It's clean and has a classic elegant barn style esthetic. It's worth every penny! read more

Came for an early dinner on race weekend. Our server was fantastic - very attentive, funny and respectful. Food was good - my filet was seasoned and cook perfectly. Others in my party also enjoyed their food. Pretty standard Longhorn - would come again. read more

Service was great. Food was very good. Had salmon with sweet potato. Salmon was cooked perfectly. Sweet potato was fresh. Would recommend eating here again. read more

Friday at 6pm restaurant was not crowded at all. Ordered a 20 oz Michelob Ultra. Waiter said it was correct, but I sent it back. He brought me the correct beer without an apology. I the. Ordered a 9oz Filet medium rare. Steak came out well done. I sent it back. Waiter apologized and said he told the manager. Steak finally came back correct. Manager never came over, and no discount or offer for the inconvenience. Full price on the check. This place must be under new management, very bad service. read more

This days trip for the wife and I was a great experience today. It's amazing when you end up with a bartender/waiter who is very attentive and knowledgeable. Food and service were perfect. Will definitely be back again. Thank you John for the great service. read more

The service we had was fair. Our server didn't even greet us. Our food was not barely heated. I didn't ask to return it because I didn't want to wait too long. My husband didn't like his ribs much. There was more bone than meat on it. We also didn't all get knives. read more

Cold and unappetizing food, genuinely seemed like they pulled the bag out the freezer, threw it on a plate and popped it into the dishwasher to cook. Seriously could've been a helluva lot better. Half of the food wasn't even fully cooked, damn near giving food poisoning to the whole lot of us. The customer service was horrific, from the waiter being "short" with the responses and impatient, to slinging the food around the table, spilling the soft drink on my grandmother. It seemed as if we were unwanted and definitely ruined the vibe for the evening. On to the restaurant itself, oh don't get me started. The trash on the floor, my shoes sticking every time I take a step, my father nearly slipped over ice on the ground. Not to mention how crowded it was, cramming everyone inside knowing that there wasn't enough space. For Christ sake, it smelled as if someone opened 30 tuna cans and started making egg salad everywhere. Overall, I recommend Longhorn to anyone who wants to waste money and ruin their days, seriously one of the worst places I've ever visited in my years. read more

We went to Longhorn for our daughter's birthday. The hostess was very rude and annoyed that we asked for a booth. We were sat in a booth that was overrun by gnats. We asked if we could be moved and were able to move to another booth and still had gnats. The restaurant was empty. We asked for an appetizer and were told the fryer didn't work. When we received our meal my burger was undercooked and my wife's steak was bloody. We sent it back and waited over 30 minutes and still didn't receive our food. The server came back and apologized for the wait and we knew it wasn't his fault but we just asked for the check and left. read more

This was our first time at this location. We were greeted quickly and seated immediately. The waitress was very personable and appeared rushed but still took her time with us. We ordered off of the lunch combo menu. I am picky about my iced tea, I can not recommend the iced tea at this location. It had an odd taste that was not pleasant. read more

See all

Soooo....majority of the reviews at this place are legit. We decided to come here, hoping we would get an even better experience. Smh. Not so much. We did sit there for about 20 mins waiting to be GREETED. Not served. Greeted. We were seated at the bar. At one point, a server literally put her head down and tried to walk past us. I guess she thought, if she keeps her head down, we couldn't see her. Lol! Wtf?! We literally had to Flag her down and yell at her. She then did stop, and did get us our bartender. Ok, once we got our bartender, it was smooth sailing from there. Lol. Note to self, just scream and yell and force a server to attend to you, after that, you should be good. Lol. ‍ So with that out of the way. Our food did come out eventually. Food was served hot. Decent presentation. Our drinks tasted pretty good as well. Let's not to forget in Delaware. Very affordable. No sales tax. And our bartender at that point was very attentive. The restaurant appeared fairly clean. Decent amount of seating. Well spaced out. Nice decor. It was a chill spot. But hey, it's Delaware. Not a whole Lot of options available either. We went here because it was one of the few opened past 9pm On a SATURDAY NIGHT. Lol!! Wtf? Saturday night?! Again. After sitting there for 10 mins unnoticed. The experience was not that and. Food was not amazing. But neither is the pricing. You get what y pay for sure. But they were open after 9pm. So there that. Lol. Would I come back here? Honestly, I wouldn't visit this state again. Lol. But if I had to. Yeah, still no. I would drive to another state. read more

See all

I come to take my father to lunch walking in not enough staff and area on tables not bussed. So I left and had a great meal at Outback! It's the absolute worst feeling ever to have to say it's the employees or maybe they don't get decent shifts or make enough money to stay but possible it's the people that they hire who just don't have enough common sense to do the job. I go out side of Atlantic City and they get a 5 score from me! I believe that you're a product of your environment and someone needs to clean house of management and staff would probably starting over fresh with everyone canned read more

The food and the service is good, I had to return a drank because a Net/BUG was in it. Got a New drank but it's STRANGE: they have a serious INFESTATION because it is 40 degrees outside... Suggesting: High Dust, New Carpets, Bar Rescue- is needed that's where I think the problem is the biggest. Good food- the flies. read more

Super delicious and super service! We love LongHorn anyway, but while traveling in Delaware we stopped at this one near Dover Downs for a steak dinner, and it was so delicious! Stephen H was our most fabulous server, and greeted us promptly with a loaf of delicious honey wheat bread, hot, crusty outside and soft inside, with butter. He was extremely polite, pleasant, great manners and eye contact, and got everything right, even special requests. My husband said his NY Strip was one of the best he ever had. My rare Renegade was delicious, and the broccoli was done perfectly and seasoned wonderfully. Although the bar was out of Pina Colada mix, Stephen offered me Strawberry frozen Margarita and it was good. We felt very valued and enjoyed our delicous dinner and great service! read more

A fun place to Dine in at the Bar or in-house restaurant. Appetizers and Entrees and Salads very good.

We had a great meal and great service. I advise asking for Ashley. This is not our first time having her and have to say her thoroughness and pleasant demeanor keeps us coming back read more

Food was great. Customer service was lousy at best. Seasoned very well. Best wings anywhere. Table, floors, silverware and seats all dirty. Had to switch tables it was so filthy. Yelp didn't mislead me. It is a solid 2.5. read more

My husband and I went here for lunch the other day. I got a chili with a side of broccoli and he got a burger. It seems like a simple order, however, what we received was terrible. My chili simply tasted like nothing. I tried to add salt but it did nothing for the flavor. The broccoli was good however it's hard to mess up broccoli. My husband's Burger on the other hand was just average. Nothing spectacular and nothing to come back for. When we arrived there weren't very many people in the restaurant so we were hoping that we'd get great service. However, it seemed like our waitresses first day on the job. She never even came back to check on us to make sure the food was okay. It made the experience all that much more dismal. Overall it was overpriced garbage. read more

LongHorn Steakhouse - Burger with fries - Steakhouses Near Me - Dover, Delaware

See all

We got seated at 6:50 p.m. our meal came out 8:25 p.m. The food was not seasoned and the manager's explanation of the almost two hours with no food was slim to nothing. My utensils were dirty. This place gets worse and worse. We had stopped coming for almost a year. read more

The salad had a small bug in it and it made her sick. The steak was supposed to be medium well but came out rare.

There were many bugs in the salad, the salmon was very burnt, and the service was not good since she was ignoring us.

I think the negative reviews are from Outback Steakhouse employees...or cows _ I took my wife here on a date a couple of weeks ago. Everything was deeeeeeeelish! The boss had a BBQ BACON burger and fries and I had a Crispy Buttermilk Chicken Sandwich. For appetizers we had fried pickles and White Cheddar Stuffed Mushrooms. The greeter and the waitresses were friendly. The end. read more

See all

Ordered the 12 oz. rib eye which was flavorful, but had too much fat and tough. Told my waiter (John) who was very friendly and attentive. He then offered me a filet which was better, not as tasty as the rib eye but with no fat. It cut like a roast verses a steak. The atmosphere was good up until they put three tables together with a Taekwondo group which then became quite noisy. If it wasn't for our waiter this dining experience might have been a total bust! read more

My first time going to any long horn steakhouse. The artwork was very nice I like the high ceilings I don't like the color of the wood it could be like a cherry which would help to make it look a little bit more brighter and less saloon like. I ordered a salad and chicken it was very good nice and tasty not dry. Would I come back maybe not to this one because it was too far out but I would venture about dining at another. read more

There were 5 adults in our party, 3 of the steaks ordered were so over cooked they tasted burnt. When we turned them over it was apparent why...they were black and we had ordered medium. Steaks were sent back and they were still not right. We had a good waitress and we knew it wasn't her fault so she was still tipped well. I don't think we will be returning. read more

Update February 2020: just went for an early dinner at 4:20 on President's Day. The restaurant was empty, as expected for 4:20. We were promptly seated. And that's where it ended. We sat and waited for 8 minutes for a waiter/waitress to come to our table. No drink order. We've 'been here, done that ' before with this restaurant so we left. The same non responsive manager was there from our last experience so I avoided the additional aggravation of saying anything. Goodness Longhorn management, get your stuff together! Update April 2019: Went for lunch and the service and food was a 'hit' again. The manager still walked by as miserable as always but some other gentleman (dressed as a manager) came over to our table twice checking on things and very friendly. We had the same waitress from the first visit and she was still on point. Our meals arrived hot and as expected. I upgraded the rating from 2-3. Our last visit was so bad that i can't bring myself to 4 stars yet. Glad my husband convinced me to give this place another chance for lunch Hit or miss. Tonight was an absolute miss and the manager is a joke. The waitress was scattered, we waited for waters, the appetizers took FOREVER and when they arrived were cold. The waitress blamed it on the kitchen but the drinks from the bar also didn't come out soooo? When I asked to speak to the manger I was told he was 'busy'. He later showed up to the table and offered to 'comp' the appetizers which weren't even eaten... essentially he did nothing to compensate for the lack of service and how long we were waiting. The first time we went here, it was Saturday night and very busy. The manager was at the front desk and didn't even look up to greet us but looked down as he simply asked 'how many?' Ummm ok, hello to you too and thanks for the warm welcoming. We waited about 45 minutes that day. Once we sat down, the server was great and every single thing from the bar, to the appetizers, to the meal was off the hook delicious. This is why we were so eager to return. The manager needs to work on the operation here, listen to customer feedback and address concerns appropriately (if you serve me cold food and I return it, not being charged is NOT doing anything). I also expected him to return to the table to see if our dinner finished ok but instead he walked past 3 times without any acknowledgement. Too expensive for inconsistency and plain ru read more

I've given this Long Horn several chances but every time I visit for curbside it's the same. I arrive, check in with their app and only once out if four did I not have to call to ask for my order. However every time it's been half an hour after the time requested. Please, please do better! read more

first time here, sat at the bar with Ceara & she was so phenomenal, i ordered the steak and shrimp combo with the mac and cheese and she recommended shrimp and lobster chowder which was 10/10 definitely will be coming back. everything was great but ceara definitely made my experience even better read more