The nicest guys ever, and they know how to fix a bike :) I would definitely go back. They are a…read moretrustworthy business.

We are having so much difficulty with this bike shop, especially the technician Lee (who since has…read morebeen "let go") but also the owner Vincent. We bought our brand new bike two months ago and when we purchased it - it immediately had a problem with the motor - two months later - after the motor and the controller were SUPPOSED to be replaced - we find out they were not and they had the nerve to give us back a broken bike with the speedometer disconnected. We were having the exact same problem with the motor and no one at the shop is willing to help us. Finally Josè from the fort lauderdale big cat shop stepped in to help us and encouraged Vincent to do the right thing and purchase us a new bike. Although we are happy with the outcome the stress and worry that my son was riding a bike that was broken and tampered with has been so upsetting. I don't know how people can stay in business with this type of customer service so be cautious and protect yourself by documenting EVERYTHING.

I have an old motobecane cycle. I needed two new tires. I…read morecalled, asked a few questions and decided to go to the shop. I walked in and met John. he sold me the tires, a new seat and a new cycle tire pump. It was all done in about 40 minutes!! I looked around, shared some stories with John and the staff. Everyone is friendly, informative and the customer service made my day. The experience is the way our society use to be and needs to be again. THANK YOU TREK BICYCLES AND STAFF....AWESOME!!

Bobby took really good care of me! I had shipped my bike from Colorado and needed a 'quick'…read morereassembly and tune... we got it done in a couple of hours and the work was great. Will definitely go back!

I have been to this particular sporting goods store it's very clean and spacious ,yesterday was my…read morefirst time upstairs. I was looking for a back brace .The young man That work this particular section was very helpful and courteous. I had been in the sneaker section on the first floor before. I was looking for a new pair of new balance fuel sells sneakers. The staff was very helpful in me making my choice. They had my size 13 wide they just didn't have my color. But the prices aren't bad , not to much of a difference from online or the more high end spots. This sporting goods store is in a very good location. Not too far from Chucky cheese and 5 below right down the strip and of course Walmart and the corner and target a few minutes away as well. I would definitely go back to this location in the future.

No problem is is they never have large amount of sneakers at least for women. Most of the time you…read morehave to order it online. Although if you go in there and find something you like and actually has a size then that's great. My experience hasn't been that. I will say that the people that work there are great people they're always helping.

Bought my first bike. Needed a first tune-up from a pro and it couldn't have gone any better…read more Booking online was easy. Got a phone call to confirm and they showed up on time! Always a good sign. Jonathan was happy to answer any question I had while he worked on the bike. Took a bit longer than I'd expected, but what do I know. I'm very happy with the results. My bike is looking good and running great. And best of all, their prices are great. Can't really go wrong with these guys if you can't bring your bike to an LBS.

On time, contact, well priced and expert service. I would highly recommend this vendor!read more

Booked this tour for myself and friends to celebrate my birthday and I couldn't have been more…read morepleased. Planning the tour was easeful with a couple of calls and email exchanges between Alexa, Nicole, and myself. Although we booked the winery, brewery, and lunch option...time got away from us and we seemed to skip the brewery but it was still a full day. The lunch was absolutely incredible! The farm stand was outstanding..we purchased some fruit, honey, and baked goods..the pie!!! The pie was life changing. Thom and Nicole were the perfect guides and the ride was blissful! Although there are no proper bike lanes I never felt unsafe and the drivers were very courteous. Rose Hill Winery was intimate and absolutely breathtaking with fabulous wines. We rented the hybrid bikes and I was a tad nervous (about the speed) but the bikes are very easy to control. I can't wait to do more tours with East End.

Looked around to find the best bike tour and was thrilled when I came across East End Bike Tours…read more My daughter spoke to Nicole and scheduled a date and time. She was extremely pleasant and answered all our questions while giving us highlights of what our day would entail. When we arrived we (family of 5) were greeted by Mike our fun/amazingly knowledgeable Guide and Steve who made sure we were hydrated/photographed... he was always near, driving his support vehicle in case we needed to take a break from biking...btw my son got stung by a bee and he had his first aid kit ready to go!!! Our day started out rainy which they were prepared with ponchos (thankfully not needed) stops at stunning wineries where we had fun with trivia questions as well as fun facts... stopped at a picturesque beach to have an oil tasting paired with a delicious picnic lunch set up that was perfect...continued to an orchard to pick peaches that were amazing! Stopped at a gourmet chocolate shoppe where we purchased instagrammable chocolate. Steve made sure our purchases were kept cool in his car so we didn't have to lug anything around and our chocolates didn't melt because he stored them in a cooler. They thought of everything!!! The premier North Fork tour was perfect for us and we highly recommend it. Ended our tour with ice cold towels that my daughter expressed was a great touch to a long ride. We would like to thank Nicole, Mike and Steve for a memorable day and the pictures that were taken will be printed and put in our album to be remembered forever. Thank you for the memories!

So many models on the floor and such a range of products!…read moreBeing able to test the scooters and bikes is the best. The team is super knowledgeable about their products, and knowing they can maintain my scooter locally was a big plus.

Buy at your own risk from this place. They will point the…read morefinger at the customer when there is an issue rather than the product. At no point should bolts randomly fling off your bike while you going down the Brooklyn bridge going 24mph. I'm a high school student and I had to pay for my bike with my own money. I've been working since 10th grade to help my mom because she is a single parent so for me the loss of about 5k including repairs leave me without transportation as I can not afford to repair it at this point. I've spent 3.7k on a bike, this isn't including the repairs i had to pay over the span of a year which amount to at least 1.4k+ after random bolts detaching and motor failing, and as soon as the warranty expired my bike had a random electrical issue where the bike wouldn't accelerate. From the owner Pete: OK, where are you going? (Direct email sent from owner) 1- Last Mile NYC replaces all of the electronics on your bike. The cost of the parts and labor is $2910.54 2- Send your bike back to Super73. They will do their own diagnosis, and determine the issues and fix the problems. Unfortunately your bike is not under warranty, the cost of packing up and freighting your bike to and from Super73 will be around $1200. Plus their diagnostic fee, parts and labor. BUY AT YOUR OWN RISK.

I brought my Vespa in because when I turned it off it would not turn off…read more.. Robin, who is a walking encyclopedia of these bikes, immediately knew what was wrong, the low cost of the replacement part needed and was able to quote me a reasonable price for the labor. The service was perfect, it seems - Vespa runs really well now.

This is an update to my May 2, 2024 Review:…read more At length, about six months after HMS sold my Kymco scooter, I finally heard back from the business: a settlement check - with a letter of apology for the failure to notify me of the sale, and my share of the proceeds. My share was about 25% of the proceeds from the sale. I regarded the settlement as perfectly unfair, and returned the check to HMS - with a letter that detailed my complaint. Again, months passed - awaiting any response. At length, HMS readily agreed to a revised settlement. Yet again, months elapsed until I received a new settlement check - with another letter of profuse apology for the delay. None of this would have occurred without my persistent effort to contact HMS - for information updates regarding the sale of the scooter. My year of contact with HMS leaves the impression of business practice that is almost unimaginably scattered and disorganized. I do not know why HMS appears to be so overwhelmed with routine business tasks. Still, I do not believe that HMS is engaged in any kind of deceptive business practice. Let's hope matters will improve at HMS. Meanwhile, customers would do well to expect the unexpected.