Steve is a great guitar tech ive been using for years. recently have gone to him quite a bit and…read morethe service is always quick and very high end.

Dude actually destroys guitars by refretting. The edges of new frets on average stick out by…read more~0.3mm, which means you feel every fret on the side of neck. A luthier in Tom Lee recommended me this shop as they do not work stainless steel frets. I sent my 10-year main guitar to him, ended up with a refretted guitar with unfinished edges and some bonus scars (hard stabbed by his tools, basically means he actually cannot work with stainless steels unlike what he said) on the neck.... He filled the 2 major dents, which made it look worse. I would rather leave those dents alone. lol. Come on, if you are too old to keep your skills, you better retire.

I've had 2 tube powered guitar amps in to Bench Magic for service/repair and they've done a good,…read morethorough job each time, at what I would consider a reasonable price. He's usually got a lot of stuff on the go, so temper your expectations on turnaround time. I usually got my stuff back within two weeks. All in all, I'm a happy customer and can recommend Bench Magic wholeheartedly.

Brian has had my Overhead projector for over 2 years now and it still hasn't been touched. I've…read moretried to call his numbers and I even dropped by his Burnaby location and he's gone! I'm very ticked off this has been a major disappointment

Ed just finished a major overhaul of my strat. Tonerider…read moreHSS pick ups, 5 position switch, and potentiometer repair. Absolutely amazing. This is the third guitar that Ed has worked on for me. Classic 57s in my Les Paul. Mother of pearl fret markers in my concert Takamine. Thankyou Ed Mark Chilliwack

Good day, I have…read moreknown Ed now for over 8 years and not only is he a wonderful guitar tech, Ed is just simply, a wonderful person. Ed has worked on a number of guitars for me...and continues to do so. Ed not only cares about the quality of the time and effort that he puts into his work, he also is very much concerned about how we, as guitarists, feel about the work he has thus performed on our behalf. A real rarity these days! Ovid, a Roman poet once said, "Make the workmanship surpass the materials..." ...Ed most certainly has fulfilled this criterion. "Quality is never an accident. It is always the result of intelligent effort." John Ruskin Sincerely, Dell

Update today: Unfortunately I won't do business with this owner again. It was a simple customer…read moreservice issue and how he conducted himself was not appreciated. I would turn a blind in past comments he would make about other customers, but today he really was disrespectful where his business ethics and integrity I cannot support. Unfortunate but be cautious, buyer beware. I just bought my 2nd bass from this store, awesome service and pricing...very respectful pricing:)

Great unpretentious store, with a varied selection and helpful staff. I've dealt with Randy for…read moreyears, he'll treat you right. His guitar guy Clayton is awesome, the best around and a great place for lessons. This is the way a music store should be. Great prices too..

Be careful when you bring them something in for repair. I once bought a rare new Rickenbacker…read moreDakota solidbody guitar from them and one pickup stopped working so I brought it in for repair. When I inquired about it they said they sent it back, never to be seen again. Rickenbacker replacement pickups can be ordered. Another time I bought a new Firebird and it had fret sprout and they said they would fix that. It seemed to take forever and when I finally got it there was a ding in the back that wasn't there before. I brought in a keyboard for repair and they lost the case for the soundboard that was installed in the keyboard. When you bring something in for repair, bring it in bare bones, no strap, strings accessories in the case or they might lose them.

I'm sort of shocked at how bad the reviews for this place are. I'm not saying those experiences…read morearen't valid since they sound legitimate, but I've had good experiences so far at this location and have always had people who were willing to take time to patiently explain to me, a lay person, what I needed to know even when I'm doing things that don't generate a commission (like trying to set up something I ordered and paid for at a different store and had shipped here). I wish I made a note of who helped me so I could give them a shout out. My experience is with what I guess they call "Pro Audio & Recording" gear, maybe different departments are different or maybe I've just been lucky so far.

David has been my tech for my vintage horns for more than 10 years. I wouldn't think of going…read moreanywhere else for my vintage babies. He services all my horns regularly, and overhauls them to my exacting specs when needed. He also does exacting restorations. On those rare occasions when I need a part machined, he does it onsite. I wouldn't dream of taking my 30+ collection saxophones anywhere else. He is simply the best!

From the owner: We specialize in Brass and Woodwind instrument repairs, customizing, sales and rentals. Our…read morecustomers directly deal with the technicians.

I was trying to find a Canadian wood source for custom built guitars. I have a local luthier, but…read morewe struggled finding the quality I was after. A friend recommended Wood to Works. I found exactly what I was looking for. Caleb helped me find everything I was after, with excellent service and knowledge. I was after some hand picked high quality product and he delivered. Highly recommended.

From the owner: Bow River Wood to Works offers a large variety of domestic and specialty woods for woodturners,…read moreluthiers, and woodworkers alike. We also offer high quality guitar parts and accessories, as well as guitar repairs and setups.

Friendly service, good collection of merchandise. I'm glad that there's a music store like tapestryread more

I'm a new customer with Tapestry. I'm very satisfied with what i bought. And i saved money on taxes…read moreand shipping! I'm in Quebec so they charged me only one tax. In Quebec they charge you two... Will return if i need something else!!!!