Patio on Wednesday evening was great. Band was fantastic and great at engaging the crowd. Food is always good. Same as other Lone Star locations. Consistent would be the appropriate word. Margarita Corinita is one of my favourite drinks. Atmosphere is good but service was absolutely terrible this time. read more

Been a customer for many years last 6 summers with my dog ,was asked to leave patio tonight because I was with my dog ,new manager ? Helluva Birthday thanks Margheritaville read more

Some of the best frajitas around with a fun atmosphere and comfortable seating. Paid street parking. On the waterfront with a huge outdoor patio. read more

unfortunately, the food and service during our visit last night--Dec 29 receipt number 1462933 order 938321-- was far from good. The server seemed like she was a pleasant person, however, I am certain that she noted the problems with both meals and ignored them. When one of the problems was mentioned to her she again ignored it. She did not, at any point, ask how our meals were even while asking everyone else around us. 1. one meal was steak and the request was for med well, the steak was burned, very tough and extremely well done. 2. one meal had jalepenos on it when the waitress had been told that I was allergic....the server also said that she would advise the cooks to not put the spicy sauce inside the wrap and it still there. I had made it clear that this was not a preference, it was an allergy. This was by far the worst meal that either of us have had in a long time. ALSO--can someone please explain why staff tell guests that there is a ten to fifteen minute wait because they are busy when there are less than 25 people in the entire restaurant--most of the tables were empty! When we chuckled and said quietly to her that they didn't seem too busy she replied 'well, we have reservations to deal with...' So, we waited the 10 minutes and were seated. We had a view of the front door and no large parities arrived while we were there. Is it a lack of staffing? If so, you'd be better off to change your policy from telling obvious untruths to being up front, and assume that people will understand why there is a wait. I would also seat the new arrivals and offer a drink while they wait for their server....... read more

I've been here a few times. I used to get take out burgers since I lived down the street. Seems like they give you more fries if you eat in though. The interior decor and atmosphere is good. It's funny how the staff dress up in a western cowboy theme also. Guess it's appropriate considering the name of the place. Service was good and prompt. I got the BBQ Bacon Burger. It came with big slabs of bacon and tons of BBQ sauce, which made for a messy meal. No worries though, the waitress gave us plenty of napkins. The patty was big and thick, which was filling. I ordered the salad because you're left with a greasy feeling in the pit of your stomach as you get older if you eat too much greasy and deep fried food... The salad serving portion was good. My fiancée got the wrap with fries and I took a bite of the wrap (and stole her fries). The wrap was good too. Fries were the usual. There's a certain consistency and expectation you have when you enter a chain establishment. Considering the name of the restaurant, it certainly meets the expectation that you'd get a meaty meal. I would rate it a 3.5, but I've rounded it up to a 4. Would go again if I'm craving a meaty meal. read more

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Not the greatest dinner. The service was pretty good . 4 of us for dinner we got service quickly and the food arrived at the same time. We had two issues we ordered fish tacos and received chicken. It was pretty good but not what we ordered. Bringing the issue to our waitress got mixed review.she stated it's easy to make that mistake. That's it . Shoulder shrug and walked away. The fajitas were fare very d0oughy and the steak was so tiny it was crazy. Shimp came with 4 tiny shrimp for 3 fajitas not sure how you figure that is a $20 value. read more

Chain faux Tex-Mex... Drinks are better than the food...its a chain. read more

Driving through town and we stopped for a quick early lunch. The food was surprisingly good for a chain restaurant. The salas are home made daily and we watched the tortillas being made after we placed our order. We eat Mexican food at home several times a week and this grill was just fine. Kyle the manager was very gracious as was the wait staff. read more

I would have never predicted giving fast casual chain like the Lone Star Grill a four-star rating but they deserved it. Those were some tasty fajitas, served flaming hot with home-made tortillas and in large portions by accomodating and patient staff on a top-class patio. There is a reason a restaurant like this survives in downtown Kingston when there is so much competition from classier places - because it is reliable, relatable, and surprisingly good. read more

Absolutely the best restaurant in Kingston. We loved our dining experience. Our server, named Indiana, was attentive, friendly, accurate and went with the flow. The food and drinks were delicious, as we expected. Thank you for a wonderful dining experience. read more

Tried to take my wife there for her birthday, told the server Peaches, it was her birthday, and she not only ignored this and did NOTHING for us but also had to be asked 2-3 times for everything from the takeout boxes to water to napkins. I don't know if this attitude was because we're an interracial couple, and not common in this town/city, but then my wife was told by Hombre she'd get some token of apology in the mail the next day. It's been a week. Not only have we gotten squat, but when I called the restaurant to follow up, the other male manager, Dawn, had no clue of any incident as Hombre (surprise!) had documented, and obviously done nothing to atone for this unacceptable service. Does The Keg still make fajitas, I wonder? I won't be returning here, that's for sure. read more

Had a large party so called on the way to put our name on the wait list. Was told that we had to physically be in the building before they would put our name on the list. Drove there, paid for parking, was then told that it would be 1.5 to 2 hours wait. Asked if we could go to the bar and order appetizers while we wait. Was told that we had to wait out front. Been in the industry for 14 years and this was a first. Very poor service Don't even bother read more

The Lone Star is exactly that. Horrible service, unsanitary, poor sanitization procedures, and mediocre food. Channeled the inner Karen for this one! read more

Best place for fajitas and margaritas! The fajitas are made fresh daily, and chips are served warm with fresh salsa. Chips and salsa used to be complimentary, but they changed it (I think it's $1 a basket now). We usually do half chicken half steak fajitas, and they come out quickly and sizzling! Unlimited fixings (cheese, sour cream, lettuce, etc). Fajitas used to come with rice and beans, but now I think you have to choose only one. You can tell corporate did a few things to change this place to make more money, but I don't care too much as the food is still amazing. The margaritas here are one of the only places that don't make them too sweet. So many restaurants add so much sugar to their frozen alcoholic beverages, but these ones are just right. Can't wait to come to margaritaville (their outdoor patio) this summer. Kind of silly that they advertise it as a "waterfront" patio when it's so far away from the water. You can see the lake a tiny bit through the trees, at best. read more

Lone Star Texas Grill - Tex-Mex Near Me - Kingston, Ontario

Good food and service, although the place isn't as clean as it should be. Once seated we discovered the menus were dirty, the condiment bottles were dirty and the water glasses smelled sour. The bathroom smelled of urine. read more

The Lone Star used to be a really great restaurant many years ago. I can still remember eating Fajitas there as a kid and lovin it. More recently things have changed. The food is expensive, and the service is awful. Although I may have a somewhat jaded opinion as I worked there a few years back...and by worked there I mean I was employed for roughly a month before quitting (for an abundance of reasons). Personal issues aside, everytime Ive gone in there since has been negative. Whether I'm waiting 20 minutes for a drink upon arrival, or not receiving the utensils I need to eat my food, something seems to inevitably go wrong. This would be forgiveable except that the food sucks...worst Tex-Mex ever. The only real reason to go here is in the summer to sit on their patio. No doubt about it, one of the better patios in Kingston. Unfortunately the sluggish service manages to put a damper on your night no matter how many "Texas Size" Margaritas are consumed. The free chips are a definite plus, and the salsa is delicious. Vegetarians and meat eaters alike, watch out for the beans they serve. Upon asking you will be informed there are pork products in their beans...what do they mean by "pork products"? BACON FAT! I was told not to tell customers this qualifying piece of information during my training there. DISGUSTING. Bad management, Slow Service, Bad Food. The only thing they have going for them in my opinion are the Free Tortilla Chips/Salsa out on the patio(if you can get a server to bring them to you. No thanks, Tostitos at home work for me. read more

Salsa - one of the best I have tasted, both in Canada and the US. Margaritas - large and delicious. The rest of the food... mediocre at best, and quite overpriced. For whatever reason, the wait time to be seated is always long - has been since I was a kid. Makes no sense since the food isn't that great and the service always leaves something to be desired. However, 3 stars for edible food and fantastic salsa & 'ritas. read more

Another great meal at a different Lonestar. Gotta live these Fajitas!!!!!!!!!! read more

Lone Star Texas Grill - Was pretty excited to find out this was an old firehouse. Interesting! - Tex-Mex Near Me - Kingston, Ontario

We stopped there on our way home from a long road trip and it happened to fall on my milestone birthday last night. My husband ensured Peaches, our lackluster and spacey server whom we repeatedly needed to make the same request for (napkins, takeout box, etc) twice or more in order to get her to recall it, knew it because he told her! She said they'd serenade or offer dessert or something. It doesn't matter as I got JACK. The place wasn't busy at all at 9:30 pm yet SHE WAS SO NOT a Peach simply brought us the bill with zero acknowledgment of the occasion. The food was fine but with this sort of service, I can promise I'll never again be returning. I used to be a server so my husband and I are usually very generous tippers. Oh, update - (one week later) the manager, Hombre, spoke to me the next day and apologized for them admittedly ruining my birthday, but since I live in Toronto and he couldn't make it up to me personally, he'd "send me something in the mail." I have not only received NOTHING but when my husband called tonight to follow up, Hombre was gone for the night but the other manager, a guy named Dawn, knew nada about this incident, nor was anything documented or written down. I hear Montana's makes GREAT fajitas, guys... :| read more

Ehhhh Apparently the patio is pretty sweet (I've yet to experience it) but this is one of those places that just isn't all it's talked up to be. I feel like people tend to just suggest going here out of habit a lot of the time. I mean it's not bad, but not as good as the popularity would suggest. They do have massive margaritas (which is a plus) and free chips and salsa (also a positive, especially on a budget). I'm a bit biased on the menu side of things since I'm a veggie myself but it has all the typical mexican fair. The veggie fajitas are pretty solid but once again, nothing to write home about. Cool aside though is that the building is an old firehouse. Neat-o! read more

The food was great. Big dishes and nice service. We had "all you can eat" BBQ sparibs which was delicious. And a large glass of tasty margarita. Highly recommend. read more

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All things considered, what a wonderful restaurant, great staff and awesome food! We arrived before a concert at K ROCK. 30 minute wait, which was what we were expecting. When we were seated, service was quick, very pleasant considering they were super busy. This made for a great meal and super evening out. read more

Lone Star Texas Grill - Tex-Mex Near Me - Kingston, Ontario

I live in Toronto and came to Kingston and went to the Lone Star because it was in my hotel. The food here is sooooo good. I have gone to Lone Star in Toronto and loved that one too. Presentation was great. We both had burrito platter (I forgot the official name). The portion was huge. We shared a pitcher of beer. Came with ice cold frosted glasses which actually made Canadian taste good. Staff was very friendly. Had to search for the waitress to get the check but appreciated that she saw me looking and came over. If you have not been to Lone Star, you need to go and try it. For both platters and a pitcher of beer, it only came to $60.00 which is a pretty good value. read more

This would be our least favorite restaurant/bar in Kingston. We were told to go upstairs yet once there the waitress told us the tables were for wait list customers. There wasn't anyone waiting to be seated and there were filthy tables waiting to be cleaned. We moved on down the road where our money was appreciated. Never, ever again will we go to Lone Star. read more

Having eaten here a bunch of times on my own when I owned a boat and often with work in a group, I would have to say that the food here, at best, is "nondescript" or as Merriam-Webster defines it, "lacking distinctive or interesting qualities". What it does have going for it is the very friendly staff and large Coronas. If you only want a place to have a few very cold beers and some finger foods; then look no further. It also seems to me to be a favourite spot for people with kids - I'm thinking the daiquiris help mom drown out the kid noises. read more

Been here a few times and each time I get the Fajitas. Being Vegetarian...there isn't too much to pick from....but they make a killer Fajitas! :) Service is okay, its always busy...so sometimes it can be slow getting a table or your bill.... but if you're not in a major rush sit out on the patio and enjoy! :) read more

I would expect a "Texas Grill" to not screw up a burger but i guess that was asking too much. Also I'm pretty sure the guac they served was rotten... fries were tasteless, shrimp uncooked, i could go on... read more

Steakhouse burger was good. Service was amazing, good environment, the new layout is great.

A very nice patio outdoor makes up for lack of quality food. The free salsa and chips and fajitas are adequate. Coronas during a Kingston summer is swaaaueeet. read more

Great food , Good Service A very young staff running the show Staff is polite and friendly. Food took long but was worth the wait I would definitely go back Thank You read more

Decent place. Food was good and served in a decent amount of time. Good place to go with some friends for something different but nothing stands out. read more

Salsa had good cilantro flavor. Both of us had fajitas, one chicken one steak. Very few peppers, mostly onions, flavor was good with unlimited house made tortillas. The accompaniments (cheese, lettuce, tomatoes) very small portion. Tennessee, our bartender was excellent, friendly and efficient. Limited draft selection. Nice "Texas" atmosphere. One thing I can't understand, and it happens in more places than just here, but above the bar there are four tvs mounted next to each other but only two programs, why not four tvs and four different programs? Nothing stood out nothing was bad. Just ok, although I did appreciate the Texas outfits the waitresses and bartender wore. read more

Really good food and really great service will go back again. I do like the design of the restaurant and the music i love too.

A fun atmosphere and friendly staff but the food isn't great. Greasy, not a ton of flavour. Haven't been back since having several disappointing experiences in a row. read more

We were in Kingston while a family member was having a medical procedure and wanted a nice comfortable but upbeat restaurant to have lunch. We sat outside which was lovely. When we arrived there were 3 tables with folks and I'm not sure how many tables were occupied inside. I counted 6 servers, so we anticipated quick service. Our drinks arrived quickly which was nice. The server took our food order also rather quickly however it took 30 min for the food to arrive. Two of the three orders were correct (caesar salad, sweet potato fries, not hard to screw up) but the third was wrong. I ordered a chicken wrap and got a chicken sandwich. It took 15 min for them to come back with my chicken wrap and my parents were done with their (wilted romaine lettuce) caesar salad and fries before I even got started. No real apology but just super baffling considering how few diners were there in the restaurant. Made us wonder what happens when its full! Food was a 6/10, service 2/10. Also, I don't understand why you need to ask for salt and pepper and 'hot sauce' at a Tex/Mex restaurant. These things should be on every table regardless (not to mention it took 5 min for them to arrive after asking)... poor front of the house policies. This place could be good if the staff was trained more, put down their handheld devices and simply paid more attention to diners needs. Our server WAS friendly, smiled a lot but I think she really didn't know what to say every time we had to ask for something more. Again, higher standards are really not that hard to achieve with a bit more attentiveness and attention to detail. We probably would not return considering all the other dining options Kingston has to offer. read more

My wife I stopped by LoneStar , had the fish and chips, food and service were both great, highly recommend

The layout of the place is lackluster and bothersome. Having said that, the atmosphere is very nice. The attire is a little costume, but fun. The food is tasty, the servings are huge... Texas sized? All in all, not a bad experience.a it is a little pricy for students though. read more

Great restaurant Staff friendly The hamburger and house fries was very good . the place The music and tv around Was great read more

Food is great. The chicken mesquite sandwich is amazing. The beef and chicken fajitas are excellent too. The meat is cooked just right. Tender and tasty. The drinks were also great. Highly recommended. read more

This location took advantage of my son and his 2 friends. They were charged in Canadian and when they paid in US no exchange rate was give. So 3 burgers, fries and a soft drink cost the 3 boys $100 US. I am very surprised that a company allows this to happen. Be careful if you are visiting as this is policy. read more