Jane is so creative and always has a new, creative idea to keep her customers coming back. It is so nice to have a restaurant like this one in our little town. Service has always been great. read more

Met a friend for a catch-up lunch. The welcoming and service were excellent. The place was packed making conversation laboured. The food was acceptable but overpriced. Cob salad, an appetizer and two coffees came to eighty five dollars. read more

We really enjoy it here and have been been back four times now. Every meal has been delicious and the atmosphere is terrific. We especially love eating outside by the river in the summer. read more

Last time we went we were seated inside per our request and then left to wait and watch other tables being served who arrived AFTER we did! Poor customer service! We will not be going back. When we explained why we were leaving there was no attempt to make it right. read more

This was a favourite place to visit, especially in the summer the setting is beautiful. However our meals were not good, so won't be back. There were three of us and we were all disappointed. Wings, there were 7 (very scrawny) the cost $17.00. Caesar salad $19.00 portion was fare size but lacked dressing was very dry. Drunken prawns were very small and had a very off taste. Needless to say wasn't a pleasant experience. read more

We had an association lunch meeting upstairs yesterday. Jane and Amy were great in planning our event and very accommodating, always responding quickly. You wouldn't want more than 40 when having someone speaking needing a monitor and screen but it is a lovely spot and I want to say our server Nishelle was amazing!! The service and food was great!! Thanks so much!! read more

The food was awful everything overcooked, fries shrunken and desiccated. The employees were acting like serving customers was a bother and the manager's disposition was downright rude. Absolutely no professionalism from anyone, anywhere. Only good thing is the river view and even then it'll not distract how bad it was. The chef is obviously not competent doesn't taste, check, or care about what's leaving the kitchen such a bad restaurant, they won't be open long ! read more

The menu has been the exact same since they opened. I used to recommend this to anyone popping in from out of town as the menu had a lot to offer, service was excellent, as was the food. I can no longer in good conscience keep recommending the way I used to. I have been three times in the past year and have noticed significant shortcomings. First portion sizes have shrunk. Are used to always have the ravioli and now what is served as a main is the portion of a side. The service changed to the point where you do not feel relaxed while eating there. Servers are literally running. The music volume needs to be better controlled as my wife and I had to yell at each other to hear anything. We eventually gave up, paid our bill and left extremely disappointed. I truly hope that the review is seen by the management and this establishment returns to its former glory. read more

Wonderful atmosphere, fabulous food and Evelyn Ross entertainment was fantastic to hear, acoustic's were amazing . Big shout out to our server Kris who went above and beyond her service duties. The rest of the staff was friendly and very helpful. Will definitely be back and recommend when visiting the area. read more

food is soaked in soaked in grease and way to salty. Manager was also very condescending and unfriendly. read more

The staff is super friendly and helpful. The food was delicious and the atmosphere was great.

I wished we were told when we arrived that the restaurant was closing soon. We had 5 minutes to place our order because the kitchen was closing "in 3 minutes" (at 8:30pm after two years of COVID !). So we didn't have time to make up our mind. I chose the Thai Coconut soup. Very bad choice ! Very watery, nothing to eat in it, except maybe 3 mushrooms sliced very thin. I added shrimps to it which costed me an extra $3 for maybe 6 or 8 tiny frozen shrimps. Rip off ! My husband had a burger; the fried chicken was dry. And they charge $4 for a tiny side Caesar salad. Expensive for what it is, and we left starving ! The waitress was nice but that was not enough. She should have told us right away that the kitchen was closing at 8:30. Better to not be served than to be served badly! Won't come back. read more

BIG shoutout to Manager Amy for helping us get on the river cruise before our dinner. What a great way to spend the afternoon! Afterwards, we had a wonderful dinner outside beside the river. The food and atmosphere were fabulous. The live entertainment was just getting started when we left. We'll have to stay longer next time. Thank you we will back! Marlene & Rory read more

Waterfront River Pub and Terrace - tables and umbrellas - Canadian (New) Near Me - Napanee, Ontario

The location is perfect. It's right along the water and has a fantastic patio. That's where the beauty of this place ends. The food is mediocre. We ordered the fish and chips to share as well as a grilled cheese from the kids menu. Service was ok the slow side, but they were nice. The food wasn't memorable in the slightest so I probably wouldn't be back. The location was next to a park and so it was beautiful to walk around the area. read more

Waterfront River Pub and Terrace - Patio - Canadian (New) Near Me - Napanee, Ontario

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The double stack burger was delicious. Big, juicy and messy. Wifey ordered the pulled pork sandwich and it was great too. Real smoked flavour. Great draft selection. Restaurant was clean with a neighborhood vibe. read more

Creme Brulee was ecstatic. Big portion, easily shareable. Crust was perfectly engineered, not too thin not too thick, with a vibrant sugary point at the end. The description of the creme in the menu was precise. Light and silky creamy body that blends perfectly with the crust splinters at the palatal. We got a strawberry instead of the seasonal berries that the menu stated. Nevertheless, every person should stop in this town to try this piece or art. read more

Waterfront River Pub and Terrace - Garden - Canadian (New) Near Me - Napanee, Ontario

After my last review the owner reached out to me and offered me the opportunity to come back and try the food again. My husband and I took her up on her offer and gave The Waterfront River Pub one last chance. We were greeted by a very nice young blonde waitress (don't know her name)... who promptly confirmed that our meal was complimentary and brought us beverages. My husband and I both ordered the Fish & Chips since the last 2 times I had it; it needed a bit of work. But this time, the fish was perfect, the fries were cooked perfectly and the coleslaw was cold this time! Overall I have to say they improved drastically. If it wasn't for the owner response I wouldn't have gave the pub another shot. But I'm glad I did. We had a great meal and a beautiful terrace view. read more

Waterfront River Pub and Terrace - Fish & Chips done right - Canadian (New) Near Me - Napanee, Ontario

the service at this restaurant is the worst I've experienced in my 27 years on this earth. not only were we not allowed to sit 9 at a table. the waiter named ALEX made fun of my friends voice and did a horrible impression of her. they then tried to charge us for double shots when they were clearly singles. never go here the food was also bad. ps waiter continue to do some sort of combination of Irish and Scottish accent throughout the meal. this man is clearly disturbed. read more

After reading so many wonderful, positive reviews on both Yelp and Google, my partner and I were really disappointed with our experience at the Waterfront River Pub and Terrace. First, some background. It's Thanksgiving weekend, and my parents and I decided rather than cooking, we'd all go out for a nice lunch. I looked for a nice restaurant somewhere in the middle of Kingston and Brighton, and Google led the way to the Waterfront. Not only were the reviews glowing, but the website was beautiful and had lots of different menu options. We couldn't wait. The positives: - the location is stunning. I would have loved to eat outside in their outdoor booths, but the inside was lovely too. - the staff were friendly. - the sweet potato fries were delicious. Otherwise, everything else was a bit of a miss for us. It took forever for me to get a glass of water, to the point were my partner had to go up to the bar and finally ask someone. When the table got a coffee refill, the milk was spoiled. My mom's portobello burger was really watery. My partner's steak sandwich was just okay. And finally: the Thai Bites. This is partially on me -- I should have read the description more carefully. But I love Thai Bites. In just about every other restaurant I've been to, they're usually crunchy, nom chicken with a sweet/spicy Thai sauce. When I see something called Thai Bites on a menu, that's what I expect. What I got instead was a handful of spinach, a Thai dressing, and a bunch of different garnishes to dress it with -- all for $12. I actually asked the waiter when he delivered it if the chicken was coming separately, only to learn this wasn't the Thai Bites almost every other restaurant serves. It was my mistake not to read, but who calls a deconstructed salad Thai Bites? I ordered some wings to go, which were a bit dry and under-sauced. So, I'm pretty disappointed our Thanksgiving outing ended up like that, especially since we all drove out of our way to go there. I don't think we'll be back. read more

Shit service could use help that cared.sat for 30 minutes waiter kept saying right back and continued to wait on tables that just came in l know our business doesn't matter read more

I've been here many times in the winter and summer months. Location: great!, right beside the river, huge patio, plenty of parking. Food: ok, over rated, overpriced, menu needs a revision, its been the same as long as I can remember. Drinks: large beer selection of local craft and common beers. Prices of drinks are on par with downtown Toronto, which is too much for a small town restaurant. Service: Unbelievably Consistently Slow! First drinks take way too long, and the attentiveness leaves something to be desired. Busy or not service is always slow, even if we were just having drinks read more

Good selection of beers, very nice ambiance, it's got a great terrace for the warm weather. Glad to see a waterside restaurant along the Napanee river. Went back for dinner a few times in the summer of 2015, and wow. Some of the finest food in the area. A lot of great offerings, including the pulled pork sandwich, the Thai bites (quite authentic), the double burger, tuna nicoise, all delicious. You can probably leave the Mac and cheese- all that good stuff gets lost in the cheese. And you can sit right next to the river! read more

Just fantastic. We showed up on a long weekend with a group of 11 people and two very young kids (we were having a classic car cruise), the service was quick, the food was fantastic (and original!) the selection of beers on tap was great, and it's just a really nice spot. I can speak for the rest of my group in saying that we'll definitely be back! read more

Unexpected in Napanee. Wasn't expecting the setting and the food choices. Great beers. Took forever to decide on what to eat. Gourmet brie and bacon grilled cheese with curry root vegetable soup. My lunch mates all raved. My new go to place in Napanee and great views of the river. Across the street from where my grandmother lived read more

Waterfront River Pub and Terrace - Canadian (New) Near Me - Napanee, Ontario

Not many "nice" places to go in Napanee. This place is decent. Food is mediocre to good, depending on the dish. Lasagna is not great, pulled pork is really good, for example. Service is decent for a small town, pricing is up there with pricey "nice" chain restaurants, so it isn't cheap. Beers are on the high price side. Sitting on the waterfront of Napanee, this is really nicely located. The live music when they have it, makes this place. We have noticed flies often inside when eating in the restaurant. Decor is great. Makes for a nice ambiance. read more

Location on the water is excellent but when sitting g at most tables the view is a bit hidden by trees . Lots of free parking on site and servers were very friendly and attentive . Food was good but I feel a tad over priced compared to what is offered. Nothing really original on the menu to justify the price. Great for that odd fancy expensive dinner out but wouldn't be a regular spot as the selection doesn't justify the price. read more

We were planning to drive home for dinner and decided to stay in Napanee instead. So glad we did, the meal the service and Eric's guitar playing for live entertainment made for a great dinner experience on the terrace. We will definitely stop here again when we are in town. Thanks again Eric for the music and the wide variety of singing and playing skill you showed. read more

Very good food but service is slow. Be prepared to wait for a table and then wait for drinks and food. Went at 2:00 on a Tuesday and did not get seated till 2:35 and left after appetizers and drinks at 3:30. read more

A fantastic place on the Napanee river. Have eaten here in the winter and last night inside and a few times outside on the patio area outside. So far it is my favourite place in the Napanee area. Will definitely be going back this summer. The place is always busy, so best to phone ahead and book a time. Last night we started off with fries drenched in parmigiana and their Tai Bites. Both were really good finger food. The Tai Bites are whole spinach leaves to which you add a variety of toppings and Tai sauce. The maple salmon, and pork schnitzel were excellent. The only complaint I had was that the smashed potatoes came at room temperature and not hot. The chocolate peanut butter cup dessert was the perfect ending to a great meal. read more

We come here for happy hour when we visit family in the area. It is a neat little spot, that is right up close to the water and has a nice ambiance, kinda like being at the cottage. You sit under little gazebos, which is nice, so you dont have to be directly in the sun. I have only ever been on the patio, so I cant speak for the inside service, but we were happy each time we went (we have been about 4-5 times now) and we will go back/recommend. read more

Beautiful spot on the waterfront! Really pretty especially at night! Very scenic and nothing like it in the area! Great atmosphere as long as the live music isn't so loud. Food is really good and varied but a little inconsistently and over priced for what you get. For instance, the fish and chips serving is huge but then other meals like the smoked salmon appetizer is all cream cheese with very little salmon for $13. The ravioli is tasty as hell but really small portions. Great beer and drink selection supporting the local microbreweries and wineries. Service is mediocre. Pretty slow unfortunately. Like half an hour and another round til served kind of slow. It's frustrating because this place has incredible potential to be a hidden gem but it's the faith that management will address these issues is what keeps us coming back. read more

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You can't beat the setting. Beautiful patio beside the river.. even their inside is lovely. Food is good. Try the tomato bisque - it's my favourite! read more

I had the ribs. This is my test for the restaurant. They were awesome. Others had the double stack burger, steak sandwich and custom burger with no garlic for the Missus. All were very satisfied. read more

I have eaten here several times before everything hàs been phenomenal. This was by far the worse I've had dinner started with the perogies. Pretty good bacon was cold but overall I would say it was 6 out of 10. ( just my opinion ) I ordered the double stack burger. Wow what to say This was the driest and greasy burger... presentation bonus points. Where you lose points is the burger itself dry and it lacked seasoning. My wife's potatoes looked and felt as if the were deep fries and then microwaved. I will continue to come here, I am all about second chances. read more

Thought this place looked great from the outside. The restaurant is right on the water in a beautiful old building. However, we quickly learned that the service and staff are mediocre at best. The food is overpriced for the area and for what it is. Granted, the food is tasty but nothing special. In the winter we regularly avoided this restaurant due to a particular server. On our first visit she knowingly served us an improperly poured drink and then questioned why we wanted a new one when we asked. She then rolled her eyes and didn't get the drink removed from the bill (after waiting an excessive amount of time for the next drink). We had to go up to the bar to ask for ketchup. We had to go up to the bar to ask for cutlery. And finally had to go up to the bar and ask for the bill. We really wanted this place to be better so we kept trying. In the summer the patio is great but again, the service disappoints. On a quiet weekday evening we tried to go for dinner. Three servers working and approximately 6 tables. No one brings us a menu. One server asks if we have been served. But doesn't bother to ask if we want a drink. Still no menus. Meanwhile the servers are chatting at the cash and 10 minutes has gone by. We left to go get a pizza. Good service is not that hard to give but this place cannot seem to deliver. The management needs to properly train the staff and maybe we will come back. read more

I had heard that the Waterfront Pub and Terrace was a nice place to experience so I tried to make a reservation but was informed that they do not accept reservations. I can't think of a reason why anyone from out of town would drive to a restaurant only to find that there were no tables available. I was left with a bad taste in my mouth and haven't even tasted their food. Must be so successful they feel they can turn away business. read more

Food and Service are awesome. It is a little hard to find a meal for smaller Kids, but they completed our completely modified order without any grumble. They even have small baskets with toys for the Kids! We enjoyed our stay a lot. If we will stay in Napanee we will drop by again. We also enjoyed the terrace and the waterfront read more

The meal was mediocre. The wait for the food was ridiculous and my steak sandwich was ok. kind of blah. There was a hunk of fat in the middle and that was quite unpleasant. My son had the kids fish and chips. It was not kids sized and we were charged $12 for it. A bit much for a kids meal. The rest of my party seemed happy, no one was overwhelmed by their food though. Awfully expensive for the quality and lack of service. read more

From toronto personally, came in for a late snack, the bar was on the late dinner menu, we ordered few appetizers and drinks. Everything came out very great, stuff was friendly and very helpful. Would recommend 100%! read more

The setting is great (we sat on the patio). Service was good. The food was mediocre. I would maybe go for drinks and nachos if I were to go back. We had the lamb burger and the calamari. Don't order the calamari; it was really greasy and over breaded. read more