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    Lone Star Express

    3.7 (3 reviews)
    Open Open 24 hours

    Services - Lone Star Express

    In-state moving

    Out-of-state moving

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    6 years ago

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    6 years ago

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    5 years ago

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    Firehouse Movers

    Firehouse Movers

    4.4
    (231 reviews)

    I can't say enough good things about this company and their employees…read more Setting the appointment was a breeze and the move itself was flawless. Very nice workers, a strong work ethic and good manners. "Yes maam" goes a long way with me. AND the actual cost was significantly less than the quote I agreed to. Firehouse Movers is who I'll call with any future moves.

    BEWARE - BAIT-AND-SWITCH PRICING!…read more I rarely leave negative reviews, but my recent experience with this company deserves one. I chose Firehouse Movers because of their glowing Google reviews, and their initial estimate was very competitive. Unfortunately, the final bill was a complete shock. To begin with, they insisted on a virtual estimate and refused to come out in person and assess the job. This was a 5000 sq ft home full of furniture, and I wanted the most accurate estimate possible. I asked multiple times for an in-person estimate, but my requests were declined. By moving day, I had sold two-bedroom sets and several other large pieces of furniture that were included in the original estimate. Even with significantly fewer items to move, the final price was more than double the original estimate. On the day of the move, I somehow went from needing two trucks, as stated in the estimate, to four. And from 9 to 17 total man hours. At the end of a long day, my husband just wanted them gone, so he reluctantly paid the bill before they could log anymore hours. When I called to discuss the bill, Firehouse claimed I had verbally approved the additional associated costs over the phone, citing a recording, which was completely false. I have asked multiple times for this recording, but I have not received it. That was not a small miscalculation. Our move was grossly underestimated. This whole experience felt misleading and dishonest. Stay away.

    Einstein Moving Company - Dallas

    Einstein Moving Company - Dallas

    4.8
    (276 reviews)

    I highly recommend Einstein Moving Company! This was my second time using them -- the first time…read morewas nine years ago for a local move, and this time I trusted them with a long-distance move. Moving is never an easy or enjoyable process, but the Einstein team made it as smooth and stress-free as possible. The movers were incredibly professional, efficient, careful, and courteous from start to finish. I have several antiques and delicate glass and china pieces, and I was extremely impressed that everything arrived safely with no damage. There was a minor mishap involving my printer, but their claims department responded immediately and handled the situation professionally. Their willingness to quickly address the issue and make things right was another example of their excellent customer service. I hope I never have to move again, but if I do, Einstein Movers will be my first call. Thank you for making a difficult experience such a positive one!

    GREAT SERVICE !!!!…read more I was a bit nervous as my last move was disastrous. But let me tell you, it was a smooth process from start to pickup, which put my worries at ease. I got detailed email follow-up calls and calls upon arrival, and I also did a video call to go through everything I was moving for the quote. And I like how they split the packing and moving to the truck. The two guys who came back to pack my apartment were great and worked so diligently packing my things. They came prepared with everything they needed, and I just got out of the way, and they did their thing Honestly, the value for the service they provided was worth it. So if you are planning to move and need a great customer, this is the place to call Updated review coming on delivery. This review was based on packing and removing everything from the apartment

    Black Tie Moving

    Black Tie Moving

    3.2
    (287 reviews)

    Eric and Tre were wonderful! They were pleasant to work with and diligent in their packing and…read moremoving of my things. The entire process was seamless and smooth on my end; from requesting the quote, to scheduling the service, and then day-of support and follow-up. The entire team was considerate and helped to answer any and all questions I had. And I have to say - I love the shirts!

    On Saturday, January 31, 2026, Black Tie Movers conducted my move. While the movers themselves were…read morecourteous and professional, my extreme dissatisfaction stems from the significant damage to multiple valuable household items during the move, and the subsequent, completely unacceptable lack of customer service and claims resolution process after the move. The damages include: a chipped bed frame with a missing peg, a broken socket on a standing floor lamp (rendering it unusable), a severed knob on my treadmill (creating a safety hazard), and a punctured bookcase with a missing peg. It's important to note that these items were expertly wrapped by Black Tie Movers' staff, not in customer-packed cartons, which makes any questions about "carton damage" irrelevant to my situation. Following the move, I have made over four persistent attempts to resolve these issues, primarily through my assigned representative, Noah. These attempts have been met with a frustrating pattern of unresponsiveness, contradictory information, and ultimately, a complete failure to initiate or confirm a claims process. Noah initially promised me a call from claims (which never happened). When I tried again, he claimed not to have received my calls. Out of desperation, I then contacted customer service, who immediately sent me back to Noah, stating that claims don't typically make outgoing calls - effectively trapping me in an unhelpful circle. After being redirected, Noah then requested photos on February 9th, promising to file a claim on my behalf. However, since then, there has been no communication, follow-up, or confirmation of any claim being filed. I am expressing extreme frustration and anger over this profound lack of accountability, the disregard for my belongings, and the completely unsatisfactory post-move customer support, especially given the significant cost of the service and the generous tip I provided. Furthermore, I find the online claims process to be a deterrent, with limitations on photo uploads and irrelevant questions about carton damage. As a return/repeat customer, I am particularly disappointed by this experience. I demand an immediate resolution and fair compensation for the damages to my property.

    Lone Star Express - movers - Updated August 2026

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