I went in to ask some questions of my phone service contract. the wait was less than 5 minutes and…read morewe were taken care of by Miguel. we then went to a table and everything was going good until the fruit flies started flying all over us. we stayed put but after a few minutes we had to move tables due to the fact that there was so many. at the other table it was ok. but then it started again. one of them almost went into my nostril. i had to keep putting my hands up to brush them off. i felt so bad for miguel he was being harassed by the fruit flies too. i did not see any food or fruit out anywhere, so the question is where and why is that problem there. i couldn't bare be there more than 20 minutes i feel bad for your employees. is that even sanitary for your employees or your customers? you are a big company and i can imagine you can spare some money to take care of this problem. put your employees and customers safety first. i feel bad for your employees working there and have to deal with this unsanitary issue. Miguel is a great employee and he and your other employees deserve better, do better. miguels customer service was more than i expected. i hope if i go back soon, if i need any more information and not have to deal with fighting off the fruit flies. please do better. show how much you value your customers as well as your employees.

I went with my mom who has dementia to get her a cell phone since she lost her old one. No one…read morecould do anything because she didn't remember her pin and when she opened her account the lazy ATT employee who opened her account set her last name as her first name. So, her ID didn't work, she didn't have her pin, but her credit card was able to charge her every month. My mom started to feel hopeless. Danny, the manager in turn, started getting into a shouting match with my dementia mother. He than, said he couldn't help. I called the company and finally after calling several times, they changed my mother's first name to her last. Now, trying to pay for my mother's bill has taken an hour an half so far today, even though I am in the account. ATT has the rudest and worst customer service I have ever seen! If you can, stay away from this company!!!

I hope I am writing a review for the AT&T store in the mall. In any event, Norma was terrific…read more New phones, better plan, and very friendly!

I needed some tech support and went over on my break. I was greeted by two polite young men who…read moreattended to me quickly. They asked about my issues, and within a couple of minutes, my phone was back to normal again. Thank you to those guys the Thursday evening crew lol My interaction was so quick that I didn't get their names. I will definitely be going back to that store if I ever need help again.

An awesome experience today with Michelle! She took great care of me checking my eSIM card in my…read moreold phone. She also helped me get a great deal on a new phone for my businesses! Thank you so much, Michelle! Wish you all the success in the world!

Worst customer service ever I came in today , 30 mins…read morebefore they close This employee came up to us saying there 4 ppl in front of you guys we won't be able to help you ! Since we close at 8 .. Smh Bad customer service!

Still the best place to have your iPhone screen replaced or repaired. Great customer service…read more Honest & smart technicians. Prices are reasonable. Quick turn around on repairs. Plenty of parking in front. Highly recommend you go here.

My son dropped his phone and cracked the glass I. Several areas. The shop repaired it within an…read morehour. Fast and great quality work. Reasonable price compared to other shops.

My phone was dead. I visited this store for the funeral. Manny and AnaMaria greeted me, and…read moreoffered to try to resuscitation. To my complete surprise, they were able to restore the phone's functionality. Manny was so helpful. He explained to me how I can assure my data backup, and maximize my iphone experience. This T-Mobile is a hidden jewel, tucked away behind BJ's and Buffalo Wild Wings, just east of JC Penney. I am so glad I found this store.

I'd give zero stars if I could honestly. Me and husband went in on 5/22/26 right when they opened…read moreso we could both do trade ins. There's was this lady there, I don't remember her name I think started with a D. First they say that the color I wanted wasn't in stock even though online it says it is but whatever I'll get another color. We pay monthly to do yearly upgrades so that's what we went in for. Then the girl starts saying we have to pay off what's left of our phones to do the upgrade. I was confused so I said "oh well we pay monthly to do the upgrade so you guys cover what's left and we pay like $100 or something." she said that's not how it works so I was confused but my husband did his since it was only $100 but mine was $600 so I said screw that. The whole time she's trying to get my husband to buy a case, screen protector and charger. We kept telling her no. So as we were leaving I look online and OMG I was right I did my trade in online and paid the usual $100 rather than her trying to scam me to pay $600. Also the phones come with a charger. She was just trying to scam and make more on commission. I did my trade in online AND got the color I wanted. Screw that place, you're better off doing it online!

Always has whatever you need, and if he doesn't he'll do his best to find it. Great shop love the…read morevibe

This Place right here!!!! Best Place for any electric…read moreneeds! The family is welcoming & have manners Great customer service! I highly recommend them over any other repair place. . Quality & understanding at a high peak. Definitely made me feel better walking out of the store.. my trust from this man & Familia is definitely earned. They unlock my phone after I got Did wrong by another company.. and that helped save my job... Thanks again!

I break my phone all the time. They fixed it in like 20 min and showed me why the screen wasn't…read moreworking. Came here like 2 years ago and they were great then too.

Whoa, should've come here to look at the reviews. They're right, this place is horrible!…read more Just terrible service. Don't come here. Came in today to see if they could remove a stripped screw. Said "$35 if we could take it out". $35 for a stripped screw. I respected it regardless and said ok. 45 minutes later told me they couldn't and then showed me an even worse screw. First of all, the technician of the shop didn't talk to me then. It was another employee who couldn't tell much about the result, besides that they couldn't. I had to ask for the tech, and then when he came out, he didn't tell me anything besides that "he tried" and ignored me, looking at his TV or something. I walked away and he sarcastically told me to "have a good day" afterwards. I came back after looking at the device and seeing how badly they messed it up. Told me that they worked for "free" and that I was "bitching" and told me to "get the fuck out of here". Firstly, why would you pay anyone for a failed repair, much less one that made more damage? I understand that he worked for the device to be fixed, but now I have no way to repair this device because of the damage that the technician made. I wanted a fair shake, but instead he cursed me out. I would rate it lower if I could!!

Great service! I waited to review for a month to see how my battery replacement worked. Phone is…read morelike new!! No more carrying around a charger to keep my phone on for so many hours. iPhone 12 replacement is going strong!!! Thanks!

I just went in to get my phone screen fixed today! I would definitely recommend thanks so muchread more