I went in to ask some questions of my phone service contract. the wait was less than 5 minutes and…read morewe were taken care of by Miguel. we then went to a table and everything was going good until the fruit flies started flying all over us. we stayed put but after a few minutes we had to move tables due to the fact that there was so many. at the other table it was ok. but then it started again. one of them almost went into my nostril. i had to keep putting my hands up to brush them off. i felt so bad for miguel he was being harassed by the fruit flies too. i did not see any food or fruit out anywhere, so the question is where and why is that problem there. i couldn't bare be there more than 20 minutes i feel bad for your employees. is that even sanitary for your employees or your customers? you are a big company and i can imagine you can spare some money to take care of this problem. put your employees and customers safety first. i feel bad for your employees working there and have to deal with this unsanitary issue. Miguel is a great employee and he and your other employees deserve better, do better. miguels customer service was more than i expected. i hope if i go back soon, if i need any more information and not have to deal with fighting off the fruit flies. please do better. show how much you value your customers as well as your employees.

Ren knows what's up and gave us a good advice in regards to our services. Great job Ren compare to…read morethe IT&E in National city near sea food city. The guy working there has nothjng on Ren, so non chalant so I walked away. 0 stars for them ans 10 stars to Ren. Highly recommended!

I hope I am writing a review for the AT&T store in the mall. In any event, Norma was terrific…read more New phones, better plan, and very friendly!

I needed some tech support and went over on my break. I was greeted by two polite young men who…read moreattended to me quickly. They asked about my issues, and within a couple of minutes, my phone was back to normal again. Thank you to those guys the Thursday evening crew lol My interaction was so quick that I didn't get their names. I will definitely be going back to that store if I ever need help again.

if i could give zero stars i would. the associate that…read moreworked to get my esim transferred to a new phone was terrible!!!!! zero customer relatability zero empathy zero zero zero go anywhere else but dont use this store. I was treated as a major "inconvenience".

Worst customer service ever I came in today , 30 mins…read morebefore they close This employee came up to us saying there 4 ppl in front of you guys we won't be able to help you ! Since we close at 8 .. Smh Bad customer service!

My son dropped his phone and cracked the glass I. Several areas. The shop repaired it within an…read morehour. Fast and great quality work. Reasonable price compared to other shops.

Best place ever to fix and transfer data on phone i had a phone that has the battery melted and…read morescreen broken and he charge me 50 dollars to fix and it took one hour 5 stars my man.

My phone was dead. I visited this store for the funeral. Manny and AnaMaria greeted me, and…read moreoffered to try to resuscitation. To my complete surprise, they were able to restore the phone's functionality. Manny was so helpful. He explained to me how I can assure my data backup, and maximize my iphone experience. This T-Mobile is a hidden jewel, tucked away behind BJ's and Buffalo Wild Wings, just east of JC Penney. I am so glad I found this store.

Want my advice stay far away from this third party franchise company they are not corporate and…read morealso employees are rookies they have no knowledge about promotions that T-Mobile offers you ambient light very dimmed and music is so loud !

This all started a couple of months ago when I got a used iPhone 7 from a guy on line... (sketchy,…read moreI know) I checked it all out, it was pretty much brand new and my sim worked in it so I paid the guy and went on my happy way. Couple of months go by, all is good with the phone then out of the blue, it stops getting reception ! after looking into it with t-mobile tech support I'm told that because the phone isn't paid off in full, t-mobile and apple locked the IMEI and the phone is pretty much an expensive paper weight ! (Shit!) Did a bit of research and found these guys. Gave them a call and within 24 hours my phone is up and running again ! I didn't even have to go in, everything was taken care of on line and payment was transferred through PayPal. The gentleman that helped me was super on it ! Texting me every time he had an update and then making sure all was good... thanks again guys ! If I ever have any kind of mobile device troubles I know who to call !

Always has whatever you need, and if he doesn't he'll do his best to find it. Great shop love the…read morevibe

I break my phone all the time. They fixed it in like 20 min and showed me why the screen wasn't…read moreworking. Came here like 2 years ago and they were great then too.

Whoa, should've come here to look at the reviews. They're right, this place is horrible!…read more Just terrible service. Don't come here. Came in today to see if they could remove a stripped screw. Said "$35 if we could take it out". $35 for a stripped screw. I respected it regardless and said ok. 45 minutes later told me they couldn't and then showed me an even worse screw. First of all, the technician of the shop didn't talk to me then. It was another employee who couldn't tell much about the result, besides that they couldn't. I had to ask for the tech, and then when he came out, he didn't tell me anything besides that "he tried" and ignored me, looking at his TV or something. I walked away and he sarcastically told me to "have a good day" afterwards. I came back after looking at the device and seeing how badly they messed it up. Told me that they worked for "free" and that I was "bitching" and told me to "get the fuck out of here". Firstly, why would you pay anyone for a failed repair, much less one that made more damage? I understand that he worked for the device to be fixed, but now I have no way to repair this device because of the damage that the technician made. I wanted a fair shake, but instead he cursed me out. I would rate it lower if I could!!

Great service! I waited to review for a month to see how my battery replacement worked. Phone is…read morelike new!! No more carrying around a charger to keep my phone on for so many hours. iPhone 12 replacement is going strong!!! Thanks!

Quick and straight forward. Told me exactly why my phone was broken and showed me as well. Coming…read moreback for any issues I run into in the future. Price is good and turn around is quick.