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Decibel Cellular

4.2 (6 reviews)
Open • 9:00 am - 6:00 pm

Services - Decibel Cellular

Device support or repair

Mobile phone body repair

Mobile phone support

2 More Services

Tablet body repair

Tablet support

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2 years ago

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2 years ago

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9 years ago

When I took My ph in I got it back ruined & they actually switched my new battery with an old damaged dead one don't go there!

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11 years ago

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iRepair Specialist - WORTH EVERY PENNY!

iRepair Specialist

(16 reviews)

San Ysidro

My daughter dropped her phone in the toilet by accident…read more Gross, right? Oh well, sh*t happens. As a mother of 3, including a newborn baby, it's very difficult to go places to do stuff and things. So the mobile service provided by Chance is super convenient. He was seriously a life saver. I called every company in South San Diego and Chance was the first to return my call. No more than 2 hours later and he's at my house repairing the phone, and at a super affordable rate! I honesty feel like I saved money with this company. Look at the phone after the repair, and you wouldn't know it was damaged before. I will also add that my 3 kids were all over the place; literally burping, spitting up, screaming, toys being flung across the room, etc. and Chance remained professional the entire time. He just kept right on working. Professional, efficient and affordable? Yes, please! I highly recommend this company. Especially to new mommies. :)

The best of the best!!! I've broken my phone & laptop multiple times & Chance has always managed to…read morefix it. He has the best prices. He is the quickest with his repairs. And he is genuine & will not try to screw you over. The Spring Valley swap meet is closest to me, so I go to his booth there majority of the time. It's easy to find with his colorful 'SD IREPAIR' banner of purple & pink. He is there every weekend. But he also has a building in San Yseidro if you want to avoid all people at the swap meet that is open during the weekdays as well as weekends. If you have a broken phone/laptop/MacBook or pretty much anything computer- operated, he is the TechGuru. I would refer this business to anybody & everybody... 10 stars in my book!

NextGen Tech Repair & Solutions - Store Front

NextGen Tech Repair & Solutions

(116 reviews)

$

I break my phone all the time. They fixed it in like 20 min and showed me why the screen wasn't…read moreworking. Came here like 2 years ago and they were great then too.

Whoa, should've come here to look at the reviews. They're right, this place is horrible!…read more Just terrible service. Don't come here. Came in today to see if they could remove a stripped screw. Said "$35 if we could take it out". $35 for a stripped screw. I respected it regardless and said ok. 45 minutes later told me they couldn't and then showed me an even worse screw. First of all, the technician of the shop didn't talk to me then. It was another employee who couldn't tell much about the result, besides that they couldn't. I had to ask for the tech, and then when he came out, he didn't tell me anything besides that "he tried" and ignored me, looking at his TV or something. I walked away and he sarcastically told me to "have a good day" afterwards. I came back after looking at the device and seeing how badly they messed it up. Told me that they worked for "free" and that I was "bitching" and told me to "get the fuck out of here". Firstly, why would you pay anyone for a failed repair, much less one that made more damage? I understand that he worked for the device to be fixed, but now I have no way to repair this device because of the damage that the technician made. I wanted a fair shake, but instead he cursed me out. I would rate it lower if I could!!

Dr Apple San Diego - A example of what can happen to your screen if you use a glass cleaner to try to clean device

Dr Apple San Diego

(426 reviews)

I've been using Dr Apple for a few years now. Always the best quality and clear communication…read more Recently I tried someone new because the Dr was ill. I wasted a week of my time and ended up having to pick up my laptop and take to the Dr as I originally wanted. I would have been better off just waiting... never again

On the surface, Roger is a kind, friendly, hard working, diligent man who gets the job done for his…read morecustomers the fastest he can. This can be said for the people who have easy fixes and/or communicate every single needed detail to him before he goes to work. When it comes to customers with complicated matters however, this is where it gets shaky. Very shaky. The great 1989 earthquake of San Francisco shaky. Donald Trump's reaction to Bad Bunny shaky. He becomes combative and defensive, as you can see on his replies on all the bad reviews here. I brought my Macbook to him on May 2024 because it kept freezing. He got it working again in about two weeks! Amazing!!! HOWEVER... what he decided to do WITHOUT MY CONSENT was upgrade my system. I never asked him to do such a thing. So in his defense, he said I should've told him from the beginning to not upgrade my computer. I didn't want an upgrade because my older programs I frequent would not work anymore with the new OS. So, what? Is it standard operating procedure for this to happen? Is it common knowledge? I never signed a contract, nor did he ever give a word stating he would upgrade my system if he ever saw the need for it. This was a continuous uphill argument that only gave me a worsening, worsening impression on him. As you can see, Roger does not practice the classic businessman's motto "the customer is always right". He did offer to fix things anyway at no additional cost. Thing is, I gave him my laptop to attempt reversing the upgrade in June 2024 and he kept it for ONE WHOLE YEAR. Within that year, I'd follow up with him every week. He apparently has been hospitalized, went to the Philippines and was having personal problems. I don't know which of those to believe. But long story short, I didn't receive my laptop back until early July 2025. There was no extra work done to it. It was in the same condition as when I handed it back to him a year prior with the updated OS. He even gave me a box for a new iPad, with no iPad inside it. Very funny Roger. People, I've come to learn he isn't registered with the BBB or the BHGS. He also blocked my phone number, as I was trying to reach out to him for at least a partial refund, and my text never said delivered. This guy used to argue that he did fix my system, and the amount I paid him covered that. But where's the customer satisfaction? I didn't get that AT ALL. The amount I paid him SHOULD include customer satisfaction. It's basic business principle isn't it? So behind the polite smile, the "God bless you", the "it warms my heart when you leave good reviews", this is what you'll get when something doesn't go your way. I'll never have my old Macbook the way it was again and my $372.35 was thrown in the trash. I'll never hear and edit the inspiring audio that I can only access with my old ProTools program. Nor could I ever see or edit the amazing photos I kept in my old Lightroom program ever again. Thank you Roger. Thank you for teaching me that my weakness in undercommunicating will cost me in the end. Thank you for adding an unanswered grievance to my life. This is one malpractice on your part Dr. Apple. And my heart goes out to the others that have been wronged under your care.

Decibel Cellular - mobilephones - Updated May 2026

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