I have been going to this doctor's office for a while because my in-laws recommended this office…read more The doctors, physician's assistants and staff are good here. However, as of the late, my main frustration is their prescription refill process. It seems like when you call the office you do not reach anyone directly - I think it's a call center. I tried to refill my prescription but when it went to the pharmacy it was declined by the doctor. Thus, began a continuous loop of me calling the office, regurgitating the same information call after call to various call receivers, and never getting a call back from the doctor/office. This is really hard on people when they rely on certain medication for assistance.

I have been with Seal Beach Medical for years. The Old Town location is great and they have some…read moregood doctors. The issues are with staff. Billing/medical records errors. Front/back office staff. Things have only gone downhill since Optum took over.

My optum doctor moved and gave my account to Dr. Gallardo at Optum Seal Beach. She wouldn't renew…read moremy sleeping pill which I have taken for 25 to 30 years. I had to make an appointment before she would renew my 90 day supply. I made an appointment and needed another prescription filled before the appointment. Then they called and changed my appointment time and date 2 times. I called at least 10 times to get the refill sent to the pharmacy. No luck. I'm sure that Dr. Gallardo will be fired and in a few years will be out of business. Optum sucks. When you call you don't even get someone on the phone that works in the office. I changed doctors today.

Due to an ongoing health issue I need a pre-op physical about twice a year. This clinic is the…read moreworst because no one returns phone calls, they do not pay any attention to previous visits requiring the same tests. The last 2 times the doctor whom I like is completely inept with "this new computer program" which has been in place for over a year. The amount of consideration for the patient is non exstitant. This procedure has put me at the mercy of corporate medicine. They have closed one urgent care center and shut them down one after another medical office as they continue to buy out others and close them down. They lead the way in the downward spiral of patient care.

Excellent Health Care Center with options for medical specialists and primary care doctors. Also…read morehas physical therapy facilities and eye care specialists and chiropractor. A labcorp office is also available for blood and urine samples with special hours . The lobby is decorated with themes of the holidays such as Christmas and Halloween

Leisure World is a senior gated community that offers people 55 or older to live comfortably. They…read moreoffer many amenities. One of the best ones is that a full fledged Health Care Center is centrally located on the premise. If you live here and chose one of your doctors to be your family practitioner, you can literally walk to your appointments! They seem to accept all forms of health insurance and of course Medicare. Other specialty doctors practice here part time and it is easy to make an appointment when they are present. Staff is super friendly and so far all my appointments have been on time. Dr. Narain is a really cool doctor and is super knowledgeable and friendly. I'm so glad to have this type of service right at my doorsteps.

I have probably been a patient of Naples Medical Group for almost 40 years. Although I have always…read moreappreciated their care, I have more recently been seeing nurse practitioner, Jennifer Vicente. As soon as the door opens, she walks in with a smile. You feel you're going to be cared for immediately and listened too closely. She shows concern and never rushes you through an appointment. She takes your input seriously. And almost in all cases, she follows up with a home call that day or the next day. In a time that medical practices are being scrutinized for their lack of attention and help, thank you, Jennifer Vicente for being the practitioner you are. It is greatly appreciated.

Just started here with a new GP. Great office with good staff. Easy access location. Staff is…read morepleasant and professional

Like others, Im surprised the negative reviews. This was the best experience I have had at the…read moredoctors office in a long time- it reminded me of how a visit to your primary care doctor use to be before corporations took it over. The receptions Synesha was so lovely, kind and greeted with such enthusiasm. The office is clean, not crowded and spacious, and there was little to no wait to see the doctor. I saw Dr.Lee who took her time to hear my concerns , and took interest in my over all well being. I never felt rushed, dismissed or like just "another number in a time slot" Can't recommend the place enough!

I would strongly caution anyone considering One Medical's Long Beach location to verify their…read moreinsurance coverage independently before receiving care here. My insurance stopped being accepted by One Medical (after years of flawless experiences), but when I had a recent medical issue and reached out specifically asking for an in network referral, I was told to come into see my PCP first instead. I came in, was looked at, and then referred anyway. MEANWHILE I WAS CHARGED MORE THAN $400!!!!! When I later raised the issue, One Medical staff actually acknowledged that they could find no record that I had ever been informed that my insurance was no longer accepted, and that THEY SHOULD HAVE TOLD ME ON SITE BUT ACKNOWLEDGE THAT THEY DID NOT. Despite that, I am now being expected to pay hundreds of dollars out of pocket for a visit I attended without being told that the insurance coverage I had previously used with them dozens of times was no longer valid. That is the part I find unacceptable. This was not a situation where I ignored a notice, misunderstood a bill, or knowingly chose to receive out-of-network care. According to One Medical's own response to me, they did not communicate the insurance change, yet I am apparently expected to absorb the financial consequences of their failure to do so. I tried to resolve this privately before posting a review. Instead of someone taking ownership of the issue and correcting it, my complaint has been passed between multiple people for weeks. I have received messages from several different staff members, but still no meaningful resolution to the central problem: One Medical failed to tell me my insurance was no longer accepted and is still expecting me to pay the resulting charges. One Medical markets itself as a premium, convenient healthcare service with better communication and easier access to care. My experience has been the opposite. If a medical practice changes whether it accepts a patient's insurance, notifying that patient before continuing to provide services should be one of the most basic administrative responsibilities. I gave them multiple opportunities to fix this before leaving a public review. At this point, prospective patients deserve to know what happened so they can protect themselves from ending up in the same situation. If One Medical ultimately takes responsibility and resolves these charges appropriately, I will update this review. As of now, they have not.

Dr. Sotelo was my primary doctor from around age 4 until 40. The only reason I don't see him…read moreanymore is that I moved out of California. He and his nurse Wynonna were truly awesome people and I'm sure they still are. I miss having that continuity of care but I'm grateful I got to know them over so many years.

Excellent Doctor and Staff! Professional, experienced,…read morefriendly. Dr. Sotelo knows the best in the area if you need to be referred to a specialist.

Updating my previous 3-star review with another 3-star. I LOVE Dr Lawrence. She is so warm and…read moreconsiderate and kind and will listen to you and not judge. If I could give her 10 stars, I would. So what I'm really rating here is my experience in her office due to her "front desk receptionist". No idea how this woman got the job, but please, please find someone else. She is very nice....but that's about all I can say. I've had so many prescriptions fall through the cracks because she forgets to fax things to CVS and when I call, she'll tell me "oh, I think I faxed that already" but doesn't offer to re-fax or maybe call CVS and confirm with them. I don't think it's my job to be the mediator between the pharmacy and dr's office to refill prescriptions. There was one time where I and several other clients were locked outside of the office after her lunch break. We rattled the doorknob, peeked inside. No one was there, so we waited outside. Finally someone from a neighboring business came by and offered to tell Dr Lawrence she had patients waiting. The receptionist finally opened the door and laughed, saying, "why didn't you tell me???" Um, how could we do that when we couldn't get in and no one answered the phone? I've talked with other patients about this too, so it's not just me. I struggled to write this, because I don't want to give anyone a negative review they don't deserve and Dr. Lawrence herself deserves 5 stars, but I just can't in good conscience refer people to this office when the receptionist is so awful. Also, I love that Dr L routinely travels to offer medical care to underdeveloped countries, but I really wish they would notify their customers in some way or put it on their website, etc. It's awful to call up and have nobody answer or the receptionist say "she's not in" but offer no further explanation as to why. Overall, I love Dr L and that's why I continue to come here.

I never write negative reviews but I consider this a public health service to right this one. DO…read moreNOT GO HERE. Dr. Lawrence blamed any issues on my bloodwork on the fact that I got COVID vaccines (6 years ago). This is after I hunted her office down for THREE months to try and make an appt to go over my bloodwork. I went to the office two times - the first time it was under construction (no notice) and the second it was closed during business hours. I only heard back from them after I left a HAND-WRITTEN NOTE on their door. When I told her I was frustrated and confused at the quality of care, she said, "you know there are other doctors up the street you could go to". Does she not want to be a doctor?? PLEASE DO NOT GO HERE. PLEASE DO NOT WASTE YOUR TIME.

Dr Yeske is one of those old fashioned doctors that knows a lot about different areas of medicine…read more He was my parents' doctor and now he ia my doctor. He gets an A+ from me!

This is a small family run office. I have come here for over 15 yrs. I come when I want to see a…read moredoctor but can't get in to see my primary. I get my tb tests here also. It's my alternative to urgent care. My dad loves the shots they have when he is having breathing issues. My mom had a scary cut on her leg that he took care of. Very clean office with a huge parking lot. I pay cash for a visit. It is $85 for a routine visit.

Best doctor I've had in YEARS. She is always doing her best to be responsive, helpful, and timely…read more She makes me feel like I matter and that is unusual in most cases of managed care these days. I hope she knows how uniques she is!

Dr. Tara Scott is truly an exceptional doctor and one of the best physicians in Long Beach and in…read morethe entire state of California. She is remarkably smart, analytical, and compassionate. Her medical knowledge and ability to understand and explain complex health issues are outstanding. She takes the time to listen carefully, answer questions, and make sure her patients feel supported and informed at every visit. Dr. Scott's office reflects the kind of caring person she is. She has pictures of her pets and her children's artwork displayed, which creates such a warm and welcoming atmosphere. She is also an avid reader and even keeps a small library of books in her office that patients can borrow, showing how deeply she values both health and lifelong learning. She truly cares about her patients and always goes above and beyond to provide the best care possible. In addition to her professional excellence, Dr. Scott is an inspiring role model. She is a dedicated runner and athlete, and she brings that same discipline, energy, and positive spirit to her medical practice. I feel very fortunate to have Dr. Scott as my primary care physician. She provides exceptional care with intelligence, empathy, and integrity. Long Beach is lucky to have her. Signed, Kristy B.

Dr Norcross has been my primary care physician for 3 years and he's great!! He's so caring- so…read moremuch more than any Dr I've had in the last 40 years. When I come in to the office, everything goes very smoothly. I never have to wait long, getting references and dealing with finances are always easy, and everyone is friendly. Dr Norcross and his staff make my Dr's visit easy and pleasant. I highly recommend him!

Care quality. Ignores symptoms even in light of family history. Resulted in failure to diagnose…read morepancreatic cancer. Treating with pain meds. Lead to death.