Care quality. Ignores symptoms even in light of family history. Resulted in failure to diagnose pancreatic cancer. Treating with pain meds. Lead to death. read more

Pa Lauren Einsenberg is great! She's really helpful and very informative and makes sure you as the patient are properly informed. She's the best! Her nurse is so helpful and sweet! The office is clean and front is helpful and friendly! The care you get at this office is great! read more

I have gone to Dr. Norcross for more than 25 years for all manner of women's and aging experiences. He has high-quality assistants in all capacities and is always available in person. He is a wonderful dedicated family practitioner. My son has seen him since he was a young boy and my husband goes to no one else. we are now in our 80s and value his services greatly. read more

Dr. Norcross has been my physician for almost a decade and I highly recommend him. He is a true professional and has a great 'bedside manner'. His office staff are friendly and highly competent. To top it off, they are always on schedule and organized. read more

I got sick on a Sunday night. Tested negative for Covid. Tested + on Monday. Called the Norcross office on Tuesday for a Plaxlovid prescription. I was told by the man on the phone that it was "too late". It wasn't. You have 5 days to take the drug. I called back to talk with a NP (who are the only people I deal with at this point) and was told they wouldn't be available until later in the week. I missed out on 2 weeks of work/wages because of Covid. Plaxlovid probably would've cut that time in half. If they give you the runaround about this prescription, INSIST on them giving it to you! read more

I have been going to Naples med for approximately 10 years under the care of dr. Nash. Unfortunately dr nash retired last year. I decided to stay due to the great staff at the front. I have seen dr norcross many times over the last year. I never felt like he really took the time to listen He's cocky and pushy . Today was the final straw. I saw the nurse practitioner she was awesome Than dr norcross came in . Talking down to me . Than asked me why I was there. .clown this guy is a joke .the worst dr. I have ever seen .don't go and 1 star was 1 star to many read more

Not an ideal ideal doctor experience. Advise not getting involved with their frustrating front office. Staff are not not organized and are not great with communication. Look somewhere else! I will say though the nurse practitioner on staff is great though! I had shown up the day of my appt to learn that the appt had been cancelled and not given notice. The receptionist told me they would call ASAP to get a new day/time and never called. When I had tried to call in to set up a new appt 2 days later, the front office staff were not able to work with me to find an early opportunity to fit me in and shuffled my next available date to almost 20 days later. They were the ones that cancelled the appt! Kind of a bummer! I guess this is the reason California healthcare gets a bad rep! read more

Dr. Norcross is hands down the best Primary Care Doctor I have ever had Period.Since 2001 I have been receiving quality care from Dr.Norcross and his front office staff and nurses are first class.Five Stars to Dr. NORCROSS. I recommend him to all my friends and so should you. Roddog LBC read more

I am a fan of Dr. Norcross and his PA's. Everyone is polite, professional, and knowledgeable. I have always felt like my problems and questions are addressed. Thank you!! read more

Dr Norcross is a very caring and considerate physician. He listens to you and then treats you in a way that respects your body and soul. I highly recommend him. read more

Dr Norcross has been my primary care physician for 3 years and he's great!! He's so caring- so much more than any Dr I've had in the last 40 years. When I come in to the office, everything goes very smoothly. I never have to wait long, getting references and dealing with finances are always easy, and everyone is friendly. Dr Norcross and his staff make my Dr's visit easy and pleasant. I highly recommend him! read more

I went ffor a physical and got just that. However, Dr Norcross was out due to him having shoulder surgery and he had 2 PAs seeing his patients . I didn't have a problem with that, personally. I still like the office staff and making an appointment that fit my schedule was easy. read more

I recently moved to Long Beach and needed to find a new doctor. I was referred to Dr. Norcross by a friend. I was extremely impressed with my first visit. He took the time to listen to my entire medical history, he changed some of my chronic medications which I have been taking for years and I was extremely nervous about it, however, I am feeling better then I have been in ages so he knows what he is doing! The staff is friendly and I was in and out in an hour. read more

Dr. Norcross has been my primary since the early 1990's. He's thorough, he listens and also has a good referral network. The folks he's referred me to have all been competent. He's gone above and beyond to make sure I'm healthy. I don't think you'll find a better doctor. read more

Great Dr! Called me personally to discuss an Rx that wasn't covered by my insurance. Waiting times aren't long. Never a full house. Front office staff is very kind. Only reason for the lack of 5 stars is that I feel they can improve on the hand off process. When your appt is over, if you don't fully remember everything that he tells you, there will be things lost in translation. I wish the MA was in the room during the appt so she could relay all info needed to the front desk. Appts, prescriptions, etc needed. But, overall wonderful! As an HMO patient he will NOT make you feel like another number. read more

The best Doctor in town. Can get appointments quick, the staff and Dr. Norcross are knowledgable and friendly.

My life hasn't been the same since I was under the care of Dr. Norcross. In the fall of 2016, I went in for a routine check up and to address a few concerns. He was insistent on the flu shot even after I explained that I had nearly died from a previous flu vaccination. He grew frustrated and guilted me into the shot by stating it was the best inoculation created and that I'd be a hazard to others had I not. He would not disclose what was in the shot and dismissed the potential risk that I had previously experienced. Shortly after, I became gravely ill, was temporarily paralyzed in my upper limbs, lost a significant amount of weight, could not lift myself up out of bed, developed seizure like activity, etc. He dismissed my alarming symptoms. Three years later and under the care of a new medical team, I was diagnosed with Guillain Barre Syndrome and it was discovered that I had sustained encephalitis and meningitis due to the shot. I am no longer able to work, not able to have children, and have lost the quality of my life all due to half hazard medical care. Dr. Norcross not only lacks compassion but he is a hazard to human health. read more

Dr. Norcross is the best. He's been my primary care physician for over 20 years. He has helped me with numerous health issues. I will miss him when I finally leave the area. I don't think I will find a better physician. I highly recommend him. read more

Dr. Norcross is the best family practitioner around. He has been my doctor for over 15 years and the care I have received is outstanding. His bedside manner allows for very honest and easy conversations. I have referred numerous people to him over the years and they all say the same thing. read more

Best doctor around. A solid doctor with a good manner and skills. I would highly recommend him to anyone in need of a GP

Dr Nash was my doctor prior to having to switch to norcross since Nash retired. Terrible idea to even consider him. He's a predatory, vindictive, power abusing excuse of a "professional". I went in for extremely bad allergies that have been causing a lot of breathing problems and loss of sleep and all he wanted to tell me was that I needed to come in for a Pap smear? So unprofessional, I'm not here to speak about my sexual health or birth control or anything except the allergies I'm dealing with. Then he got pissy with me and prescribed me an inhaler that was $300 that my insurance wouldn't cover and then refused to agree to another brand/type that the pharmacist suggested due to it only being $10 with my insurance. So I wasted an entire afternoon and $$$ for no solution and a weird push to give me a physical I didn't need and didn't ask for. Disgusting useless excuse for a professional. Ended up chatting with online dr services who wrote the prescription I asked for immediately and suggested the route I take to address the symptoms I'm having. Why I had to pay another doctor to do what I expected this joke of a doctor to do I'll never know. Save yourself the time, go anywhere else if you're a female, I suspect he would do anything a man asked for, but us ladies can't care for themselves in his opinion. read more

I visited Dr norcross yesterday. So far I am very happy with my service. Many people complain about getting little time with the doctor, in this case I got time with 2, Dr norcross, and his resident. It was good getting to have a conversation, and talking my concerns out. I got there relatively early, and they seemed to process me through fast. read more

He is seriously the best doctor around. I am so very picky with Physicians because a lot of times, you can either feel rushed, or maybe the problem you had wasn't discussed thoroughly..but not with Dr. Norcross. He spends his time with you, he's very smart and knows what hes doing. ( I've been to physicians who make me wonder how they even finished school!!) I trust my health and my families health with his care. read more

Dr. Norcross is great. Been going to him for approx. 15 years. Very happy with him as my physician and would recommend Dr. Norcross to anyone. Very friendly, professional, and does a great job. read more

Great Physician. Really cares and takes his time. Once you see Dr. Norcross.... you will ALWAYS want to see Dr. Norcross... he's the best in the area! read more

In my opinion, I've never had a better doctor. He has a wonderful manner and comprehensive knowledge. You can ask questions and he follows up on problems. He will work with you and for you. He will take as much time as needed to explain your medical condition. I highly recommend him! read more

Dr. Norcross is young, well educated and up to date on all new procudures. Nicest front desk and staff and really seems to care about your health. Takes time listening to every symptom while curing you with only your health and interest in his mind. Highly recommend Dr. Jim Norcross. 5out of 5 stars. Thank you ADR. Norcross read more

Have a severe sinus infection after travelling get and can't get in at all, he's "double booked". Office staff can't manage to make a copy of my medical records and send back my originals. Yes, the office is close to home, but that's the biggest selling point. If you can get in, Dr Norcross is friendly and seems capable. Not a premium service. read more

Dr. James Norcross is the best General Practitioner I have ever been to. He is very thorough and makes you feel like you are important. I would highly recommend him to anyone that needs a MD doctor!!! read more

I was extremely disappointed by my encounter with Dr. Norcross. I waited over 45 minutes past my appointment time to see this doctor and his professionalism was sub par. The entire time I felt as though he was judging me by my young age and was speaking to me as a child rather than an adult. I could honestly say I was uncomfortable the whole time. He only talked with me about my problem for about five minutes and gave me no answers. I went in for back pain and he instead suggested a pelvic exam. He blamed my back problems that I have had for years on my current job that I have had for two months and the fact that I am a young person who uses my laptop and cell phone. Obviously I got a second opinion and I will definitely not be returning to Dr. Norcross. read more

I saw Dr. Norcross for the first time as a PCP to get a referral to a dermatologist. He said he'd like to treat me himself and told me to put a paper gown on so he could look at my skin but I hadn't even told him why I wanted to see a dermatologist. I said I want to see one for acne. He said oh ok. My wife is an esthetician so I am very familiar with treating acne. But he prescribed me antibiotics and benzol peroxide with clindomycin which only dried my skin out and I was still breaking out. He also rushed out before finishing with me. So 3 weeks later after minimal improvement I saw a dermatologist on my own since he didn't give me the referral and he told me I shouldn't be taking those antibiotics they have too many side effects and that's not what I need anyway. My dermatologist put me on a completely different treatment plan and knew exactly what to do. I think I will need to look for a new pcp. read more

Don't waste your time with this Doctor!!!! If you are sick and need immediate attention go somewhere else. Dr. Norcross is doesn't value his patience. I read great reviews on yelp and decided to give him a try and what a mistake. I haven't been to the doctors in over 10 years and when I finally need one, he let me down. If you're not paying a co-pay he won't call you back!!! Look elsewhere!!! read more

Incredible caring staff. Got me an appointment with him one day. Had to wait 20 minutes to see Norcross, but worth the wait. I saw three doctors before him, but he put it together and gave me a correct diagnosis and treatment read more

I have been a patient of Dr. Norcross for over 20 years and finally realized I should have posted on Yelp a while back. As a person who worked in the medical field I appreciate knowledge and experience above all else. Fortunately, Dr. Norcross also has a friendly demeanor and a real concern for his patient's health and their understanding of any medical issues they may have. When I worked in the cytogenetics lab at UCLA Medical Center, second best was never an option I gave myself when I put on my lab coat. It still isn't for those I trust my health to. Enjoy your good health, you deserve it. read more

Appointments are always on time, good staff and Dr. Norcross is very diligent with follow up and making sure all records, etc. from other doctors are up to date. Professional and personable. read more

Great staff amazing Doctor! Everyone seems to really care about your needs.

I've know Dr. Jim Norcross for sometime. He's my idea of Dr. Wellbee, he listens, he explains and he cares. TWB

I've never yelped before but Dr James Norcross is such a great healthcare physician that I wanted to make it known. The downside of visiting the Naples office is that I generally wait 30-60 minutes past my appointment time, but the attention and care that I am given every time is worth the wait. I have visited Dr Norcross many times for many different reasons and he is always patient, caring, understanding, and provides great solutions for each problem. He is very easy to talk to and despite his high level of expertise is very humble and he carefully considers all possibilities for diagnosis and treatment. I trust his judgement 100% and feel comfortable coming to him for any problem big or small. read more

Dr. norcross had treated my daughter for years. since sept. 2012 she had been complaining of pain and he just kept pushing it off as something else or blah, blah. finally the pain got so bad in dec.2012 she went to an urgent care and they imediately diagnosed her with stage 4 lung cancer. so to say i am unhappy with norcross would be a monumental mistake read more