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    Sotelo Anthony J MD

    3.8 (13 reviews)

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    4 years ago

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    9 years ago

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    11 years ago

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    14 years ago

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    12 years ago

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    8 years ago

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    15 years ago

    Been going here since 1970- Tony is a unique doctor. Wears clogs. If in doubt- he refers you to someone else.

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    14 years ago

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    8 years ago

    The "LVN" Jackie is the rudest person I have ever talked to! She should not be answering the phone, It gives the office a bad impression

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    12 years ago

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    One Medical Primary Care Clinic - Long Beach - 2nd & PCH

    One Medical Primary Care Clinic - Long Beach - 2nd & PCH

    3.6(11 reviews)
    1.0 mi

    Like others, Im surprised the negative reviews. This was the best experience I have had at the…read moredoctors office in a long time- it reminded me of how a visit to your primary care doctor use to be before corporations took it over. The receptions Synesha was so lovely, kind and greeted with such enthusiasm. The office is clean, not crowded and spacious, and there was little to no wait to see the doctor. I saw Dr.Lee who took her time to hear my concerns , and took interest in my over all well being. I never felt rushed, dismissed or like just "another number in a time slot" Can't recommend the place enough!

    I would strongly caution anyone considering One Medical's Long Beach location to verify their…read moreinsurance coverage independently before receiving care here. My insurance stopped being accepted by One Medical (after years of flawless experiences), but when I had a recent medical issue and reached out specifically asking for an in network referral, I was told to come into see my PCP first instead. I came in, was looked at, and then referred anyway. MEANWHILE I WAS CHARGED MORE THAN $400!!!!! When I later raised the issue, One Medical staff actually acknowledged that they could find no record that I had ever been informed that my insurance was no longer accepted, and that THEY SHOULD HAVE TOLD ME ON SITE BUT ACKNOWLEDGE THAT THEY DID NOT. Despite that, I am now being expected to pay hundreds of dollars out of pocket for a visit I attended without being told that the insurance coverage I had previously used with them dozens of times was no longer valid. That is the part I find unacceptable. This was not a situation where I ignored a notice, misunderstood a bill, or knowingly chose to receive out-of-network care. According to One Medical's own response to me, they did not communicate the insurance change, yet I am apparently expected to absorb the financial consequences of their failure to do so. I tried to resolve this privately before posting a review. Instead of someone taking ownership of the issue and correcting it, my complaint has been passed between multiple people for weeks. I have received messages from several different staff members, but still no meaningful resolution to the central problem: One Medical failed to tell me my insurance was no longer accepted and is still expecting me to pay the resulting charges. One Medical markets itself as a premium, convenient healthcare service with better communication and easier access to care. My experience has been the opposite. If a medical practice changes whether it accepts a patient's insurance, notifying that patient before continuing to provide services should be one of the most basic administrative responsibilities. I gave them multiple opportunities to fix this before leaving a public review. At this point, prospective patients deserve to know what happened so they can protect themselves from ending up in the same situation. If One Medical ultimately takes responsibility and resolves these charges appropriately, I will update this review. As of now, they have not.

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    One Medical Primary Care Clinic - Long Beach - 2nd & PCH
    One Medical Primary Care Clinic - Long Beach - 2nd & PCH - Waiting room - so nice!

    Waiting room - so nice!

    One Medical Primary Care Clinic - Long Beach - 2nd & PCH

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    Sotelo Anthony J MD - physicians - Updated September 2026

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