The atmosphere was great, the staff was very friendly! I ordered the crab cakes over crispy onions and got crunchy onions and 3 tasty crab cakes with rice and green beans, enough for lunch tomorrow too! Delicious! Also came with yummy Cajun dip for the crab cakes Their warm rolls are very tasty too. Good prices, fast service. Can't wait to go back! read more

No wait on a Sunday night for party of 10. Server came w/ couple baskets of rolls. Took drinks right away. Great RealDeal meals @ $12 & up. Server started off good but she really faded as the meal went on.. no refills, forgot croutons (& said she'd look to see if there were any left as we saw table next to us all had em). Took way long for check & we had to ask another server for boxes since she disappeared. Everyone mostly liked their sides like salads (tho croutons were burnt), sweet potatoes (tho mine was 2x the size of wife's), fries (tho my portion was real wimpy), etc. My chicken sandwich was tasty but couldn't get a side of mayo. It was nice that the OTHER server got us some To-go cups for our drink refills since our server was AWOL. Fairly clean & decent crowd & big TVs. read more

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The potatoes were the only thing that was decent. My steak--ordered medium rare--was raw in the middle, but tough and overcooked on the ends. My broccoli turned into mush if you even looked at it wrong. The mac n' cheese tasted like NOTHING. The shrimp was nearly white with tails so charred it turned my fingers black. Service was fine; I don't blame the waiter for working for such a garbage restaurant. The ambiance, however... the music was so loud. I have excellent hearing and I was still struggling to hear the person directly next to me. I had to scream for the waiter to hear me. I see now why this place only has a 2.7 star overall review. I didn't even eat anything besides one bite of steak, some of the shrimp, and didn't dare touch the broccoli for fear of what it would do to my bowels. read more

I told the manager I would be "yelping" them - so they've been warned. We purposely traveled 45 minutes to Ontario to dine at Logans. We've always enjoyed a great dinner and drinks there - and that's all we wanted after working outside the entire weekend in the heat. We could have dined closer to home, but we set out to Logans to have a tried and true pleasurable experience. But that was a bit much to ask. Issue #1 - The wine I had been looking forward to all day? Nope, they were completely out of Chardonnay or Pinot Grigio. Huh, how does that happen? Super poor bar management is the only answer. An offer of Rose or some other type of wine was made. I didn't hide my disappointment. What restaurant runs out of wine - especially one that specializes in steak offerings? Someone did not do their job on the alcohol order - and I do not drink the varieties offered - I made that clear (crystal) Admittedly my disappointment was obvious. I reluctantly ordered a Titos and soda with LIME, sorely disappointed in the unavailability of my choice of wine. Once again an offer of a substitute variety of wine was offered by the server (I guess she didn't hear me the first time when I said I did not like anything other than my first or even second choice) My drink came - NO LIME. Now that seems like a small thing, perhaps a bartender oversight - BUT Why would the server even bring it without a lime? As it turns out - she told me they were OUT OF LIMES - So I guess she assumed it would be okay to deliver a drink not as ordered. And Whoa!! - yet another bar manager faux pas. The restaurant Manager came over - "sorry, sorry, sorry". At which point I offered to her that Meiers was within walking distance (I didn't say, but should have that with all the servers standing around, drinking their beverages and basically looking useless - especially the young man who looked like he might be an assistant manager but was essentially doing nothing), surely you could send someone over to purchase wine and limes? - Not an unheard of solution for an establishment that might have cared about their patrons' experience. As a side note, I once ordered an ice cream drink at a restaurant in Traverse City Michigan. I witnessed the server run out the door, past the window and then just a short time later, run past the window again returning with what was obviously ice cream in a store bag - Now THAT is the way to handle an item being 86'd - very impressive and a lasting memory Anyway - back to my complaints Suddenly, magically, mysteriously the female manager came back with a PLATE FULL of lime slices from "the kitchen" - Hiding those limes I see!! The amount of lime slices presented was a bit of an overkill and surely an "in your face" statement - but whatever, I got my second choice of drink eventually served the way I ordered it. Meg, who "got to" be our server (over used way to approach a table) was "okay" but did a terrible job of handling a disgruntled customer. The dinner experience was ruined - however, as I write this I am enjoying my leftover NY Strip and Crab Cakes for lunch. No complaints on the food - but folks? Food is not the only reason people dine out - it's about the experience. The cost of the meal before tip was $94.50 for 2 - not really that outrageous - but not worth the aggravation. I'd pay more to have a glass of chardonnay! BTW - we won't be making the 45 minute trip to Logans ever again. As a side note - the absolutely wonderful male server who has taken care of us in the past is obviously no longer there - another reason not to return. read more

This place has good prices. The food is mediocre Lots of older folks eat here. Similar to ponderosa read more

Logan's Roadhouse - Steak menu - Barbeque Near Me - Ontario, Ohio

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Took a small group of 7 and was impressed! The steak was cooked perfectly and juicy. Our waitress was attentive. We will be back. read more

If u want better service at the roadhouse sit at the bar u will get in quicker and u can pay the waitress quicker especially if u r in a hurry.we sat & waited for our waitress one time if we would have sat at the bar we wouldn't have been ignored & we could have left quicker.The food is good there & so is the ambiance other wise. read more

Roach on my phone the rolls were delicious though I ate all four of them but ew bugs I don't like bugs

Steaks? Or pre ground dog food? How is this place still in business? Give it 10 years for their clientele to pass. Only those hanging on to nostalgia could eat here. This food was disgusting in the 80's and may be the same food. read more

The last several times we have gone to Logan's our meals were not good. The steaks were fatty. They were never cooked to the correct temperature. I ordered mine medium and it came out like beef jerky. My husband ordered his medium and it came out blue. We both had to send our steaks back but they left our potatoes instead of replacing the entire meal. We had not eaten any of our potatoes when we sent the meat back. By the time our retired steaks came back out, our potatoes were cold. We asked for more bread to eat instead of the cold potatoes but they were in the oven. She was supposed to bring some out when they got done but we never saw any rolls. I will not go back unless I were given a gift card as a gift. That was the only reason we went last time. We received a gift card from our kids for Christmas. The waitress did a fair job bringing our beverages and keeping us informed on the delays or I would have only given Logan's a 1 star. As for the atmosphere, it was your typical Texas style steakhouse. It was a bit chilly but it was extremely cold outside when we were there. It was during the week in the evening so it was not busy and it was quiet. read more

First AND last time there. Don't waste your tome or money. Service and food equally horrible.

I ordered catering for work, they had an option of "serves 10". It was nowhere near enough food.

So I've been in the food service industry for 29 years and I loathe leaving bad reviews but this place misfired on so many fronts. So it was 3 of us my girlfriend, best friend, and myself. First the booths they say us at had active spider webs I'm talking spider living in the web. Then they sat us and we didn't get us their customary rolls until I said something a few times. So it came time to order we got an onion ring appetizer, my girl got a salad, friend got the chopped steak, I got the BBQ platter. The onion rings were huge and good like really good we were shocked at how much we liked them can't beat a freshly battered onion ring. So off to a good start we were really hopeful. So next our entrees came out my girlfriend's salad was enormous and she loved it. My friend want very happy with his chopped steak but mainly because he want aware a chipped steak is just a burger patty that's his own fault. Onto my BBQ platter. First thing I tried was the chicken leg, it was smokey and moist and quite decent. But that's where that ended the ribs were prob the worst ribs you can but like little to no meat the meat that was there was so insanely dry, smoking does not mean things need to be dry that's what periodic basting is for, then I had the sausage this was very clear super cheap kielbasa and the gave the tiniest piece possible, but man the potato salad man was that atrocious, the potatoes were clearly old they were spongey and wett and clearly pre cooked potatoes that sat in the walk-in for too long that for some reason the probably assumed would be rehydrated by the god awful dressing that was 99% yellow mustard. It was bad. Need less to say I didn't finish my food got a to go box and it just sat in my fridge. But all I'm all I still wanted to give this place a chance. I saw their ads they're running on Facebook that's what made me come here let's just say the ads are not telling the truth. So any how we decided let's try desert maybe that will be good. We ordered the cheesecake which was a key lime cheesecake so it got to the table and it had a very prominent finger print in it we all looked at each other I very loudly said no way and we laughed. Whatever we figured let's try it. It was pretty eh that's the best way I can describe it. We were mostly confused by how something could taste like something and nothing at the same time. I can tell the staff really wants this place to work, they try but it needs help. Details matter and all it takes to lose a customer is one bad experience. Hopefully they make some improvements because I want them to do well and I want their staff to make money. read more

Seating was on hard wooden chairs that felt like they were about to disintegrate under my 140lbs butt., Took 45 mins for food to come out and 25 for our appetizer... mind you (chips & dip) was probably the best thing of the night food finally got to our table steak looked like beef jerky (asked for rare) burger was medium well and was perfect till you looked at the underside... have you guys ever gnawed on a piece of grill charcoal .. WELL I HAVE NOW !! Billed 58$ for this was refused refund or compensation awful place great people aside from our waiter being the bar tender and having to wait for our ice to melt to moisten our whistles, moral of the story is I (do not recommend ) read more

Disappointed. The service was slow; we saw our waitress 3 times. Before we ordered, ordering and for the check. Everything was overcooked - my hamburger was burn, my daughters medium rare ribeye was brown all the way through and tough. My husbands steak was - ugh - crispy, not medium rare. Very expensive lunch and we barely ate it. read more

Great food and great place for a family dinner out. One of my family favorite places to have a family dinner at.

Our individual server was great. Our food was slow to come out, despite being one of the only tables in the whole restaurant. The burger was good. Our other three dishes left much to be desired. I won't return. read more

Last weekend was my first time eating at Logan's Roadhouse in Ontario, Ohio. Emmanuel was AMAZING!!!! I made sure to tell him how great of a job he did serving our table of 12 for a friends birthday party! He shared that he grew up around there and always had a great experience when he ate there as a young boy. He felt he needed to represent when he grew up and took a position as a server! The youngest son of the friends birthday actually asked for the crew to come back and sing a second time..... AND THEY DID!!! We had an incredible time and can't wait to go back! I've never given such a large tip as I chose to give that night, but Emmanual deserved every dollar! read more

Wowzer!!! I am a steak snob and the Logan steak is perfect! I almost did not get food from here because of the low reviews. These reviews must not be about the Logan steak! It is the best, juiciest, well priced and melts in your mouth steak. It does not stop there, the sweet potatoes should be called the sweet sweet. It was made amazingly and so perfectly. So will be back. Love this place and still reasonable in price. read more

Father's Day dinner. Wait time wasn't bad.... 25 minutes. Prime Rib was bland, NO flavor, it was very tender. Cole slaw tasted like cabbage and mayo.... Again.... NO flavor ! A bit disappointed. read more

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My first time here. Customer service wasn't bad but the wait time to get food etc. was extremely slow. As an appetizer I ordered the spinach dip with nachos and an entree. It took about 20 minutes for the appetizer to come out followed by an extra 15 minutes for the food to come out. I honestly thought the food was going to be amazing since it took so long for the food to come out and the place wasn't busy at all. The food had no flavor. I ordered chicken with sweet potato and baked beans. The baked beans was definitely a no. I just couldn't eat it. Had no flavor at all and didn't taste baked either. The chicken definitely needed a lot more seasoning. I gave them a 2 because Atleast the customer service was ok but definitely not a place I would come back to. read more

All of the above . Price quality and customer service I recommend highly for a good overall restaurant

Lacey was our server for lunch and she did not disappoint! This place is awesome! We passed thru the small town of Ontario, Ohio on our way home from vacation and we were welcomed right away with attentive service and delicious food. We started with an appetizer of Spinach and Artichoke Dip. The chips were really fresh and hot and the dip had shaved Parmesan that melted in your mouth. Our salads were crisp, fresh, and extra cold which we love. My fiancé had the country fried steak and homemade house chips which he said was delicious. I had the buttermilk fried chicken and a baked potato, both were excellent. The chicken was thick, the meat was juicy, and the breading was perfectly fried. Lastly, Lacey offered our pop to-go as she knew we were hopping back in the car to continue our journey home. She was fantastic! If we ever come back down that way we will def stop back! read more

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steak is terrible. I ordered the Rib Eye medium the reason just want to have a soft steak. But there was a well done meat on my plate. Good for you. But service was good!Kind Lady. read more

Diana was just as cheerful as always and even though it was busy still had my drink sitting on the bar before I sat down. if you haven't given a raise to her then you're crazy because someone that takes the time to learn her customers like that is a valued employee. read more

Our family college graduation luncheon, was a success with a last minute reservation for 18, thanks to a accommodating business and a great staff. read more

We went to the Logan's Roadhouse in Mansfield, Ohio for the first time today to have lunch. It was a somewhat disappointing visit. My burger was pretty good but my wife ordered the pulled pork not realizing it was three small sliders. The meat was dry and not very tender. Our fries were overcooked and our server replaced them with good ones. Our server, Bert, was excellent and was the high point of our visit. read more

They get the 5 star rating solely based on our waiter Ed(Edgar). He has to be the best waiter we have had at any restaurant since we moved to this part of Ohio 2 yrs ago. He was very busy with multiple tables but always was there to check on us, get us refills of soda and bread, and he was just friendly and helpful. I will ask for him anytime I go back. He deserves special recognition! read more

Stopped by on a Saturday afternoon for late lunch/early dinner. This could have easily been a 2-star rating, if not for the actions of employees. We walked into the bar area, to sit at the bar to eat. The bar was covered in dirty dishes and glasses. Had to wait for our area to be cleaned while the rest of the bar remained covered with glasses and dishes that needed to be clean. The bartender, Kendra was OUTSTANDING! She earned an extra star for this place. Ordered our food - steak, salad, potato. Steak ad potato came - no salad. I asked the young man who brought out the food "What about our salad?" His response - "Ask your server." OK. Got the attention of the manager and explained all that was going on. To her defense, she reacted promptly and gathered her team and got things cleaned up pretty quickly and stayed there to help out the poor bartender. AND - our food was delicious. Kendra, manager and food - saved the day! At the end of it all would we come back? The answer is YES read more

Food was good, one of the best waitress ever - but can't remember her name. She checked on us frequently and kept our drinks refilled! Would recommend!! read more

Food cold unappetizing. Waffle frys cold over seasoned. Burger Luke warm bun soggy to big for burger .Wife's steak over done. Mother in laws potato soup where's the potatoes. Rolls like hockey pucks.wont be eating there anytime soon..good luck staying open.the Texas roadhouse has much better food down the road. read more

Well... I arrived at Logans promptly at 11:00 am and sat at the bar... on a Tuesday. I just wanted lunch. Nothing more. I was alone, traveling per usual. I waiting 5 minutes. 10 minutes.. finally asked the host if there was a bartender, after he saw me sitting.. I was told "no". I said "can I not be served here?" He replied, "well, you can.. but we're short on servers today.." I said, "well, that would've been nice to have been told as I sat down.." I promptly got up and left. What a fucking joke.... read more

My husband ordered the French dip sandwich- when it arrived it didn't look right to me as the cheese was just a thick piece, not even melted when he took a bite he was very disappointed and told the waitress it was barely warm. She said she'd get the msg and came back a few seconds later asking if ged like something else THE MANAGER NEVER DID COME TO THE TABLE and there was no discount on the bill read more

I'm a fan of many meals at Logan's Columbus. I recently (Aug 13) stopped her and got the "half portion" of baby back ribs. This was 4 small bones, not what I expected for a 1/2 rack. read more

Logan's Roadhouse - 1/2 rack of ribs? - Barbeque Near Me - Ontario, Ohio

Best service and food we had in a long time. I don't mind waiting for the food as long as it is right and warm. I had to wait on my crab cakes because the first ones were overcooked, they were caught at the expo before they came to me. I can appreciate the attention to detail and they were worth the wait. My steak was prepared perfectly and actually well seasoned. My daughter loved her ribs and my husband enjoyed his sliders. It was an over all great choice to come here for lunch and spend time as a family. :-) read more

What shall I say? First, the waitresses forgot the roles. While not ideal, it can be forgiven. Let's move on to dinner. The steak was medium...I got well done..It is a steakhouse...at least the names says so. Sent it back to get another one...came out extremely rare. Well, no food for me tonight. My girlfriend ordered broccoli with her meal... should have asked for some ranch to go with it because that stuff wasn't cooked! I guess the 3rd string was working tonight. read more

we were just in there tonight. They messed up our entire order, we had cinnamon apples in potatoes, whole potatoes in mashed potatoes, missing food items that we ordered, an over abundant amount of salts on food, and was never offered a refill for our drinks until right before we were getting ready to leave. read more

The food is always good when I eat here and the service is great. The staff is friendly and prices are reasonable. The only problem is that they only play country music and there is no escaping it. read more

At a recent visit we decided to give another review. We were very happy with the food and service at our previous visit but this one left us not wanting to return. Ordering the chopped steak they didn't have it right so sent it back. The corrected one was not done and cold, baked potato was then cold and very hard and not edible like the potato was green and not ripe. The ribs were edible but the sauce was not as good as before. The service was ok but server was a bit too chatty then seemed to get things messed up or kept forgetting things. Unfortunately, we still have money left on our gift card but not sure if we want to return since the meal didn't really agree, ugh! read more

It's been 3 years since I've ate here and today will be the last time. We were a party of 11 and unfortunately they lost 3 peoples orders we will not be coming again. read more