Back at the Outback again for lunch. This time at Ontario, Ohio Mushroom appetizer with a bit of a bite, very good. Wife started with French Onion soup good but a bit salty. I had the Ceasar Salad which never fails at Outback. Center Cut Sirloin 6oz medium, perfectly done tasty and juicy. Our server Autumn did an outstanding job. read more

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5+ Stars, keep up the great work on your dishes, atmosphere, and service we frequently dine here & will continue to do so. The staff is top-notch in their manner and rapport with one another read more

My husband and I enjoyed our dinner here this past Sunday. We both had steak. My steak had to be cooked a little more and they apologized and made it right. The waitress Mia was exceptional. Very attentive and provided excellent customer service! Make her employee of the month! She was one of the best servers I have ever had. The manager was also great and came to our table to check on us. Overall we definitely see an improvement of customer service since our last visit! Great job Outback! We will be back! read more

Im sorry but my and my girlfriend had a double date with my brother. But meh for me. Some of our food was cold especially the potato soup. And every thing is sooooooo salty. read more

This review is just based on getting food to go. We arrived at our hotel around dinner time, and decided to get Outback takeout because Outback was in close proximity to where we were staying. I know: Who gets steak takeout, really? Well, this person does, apparently. Food is never as good as when you eat it in the restaurant, and that's true for Outback food. My husband got the steak and vegetables, and they forgot his horseradish sauce.They also didn't include forks and knives. I got the grilled salmon and seasonal vegetables, and apparently the seasonal vegetables are broccoli and more broccoli. Fortunately, the broccoli was good, as was the salmon. The fries that I got were cold and super salty. But the temperature most likely had to do with the fact that I was eating food like 15 minutes removed from the kitchen, in plastic containers in a hotel. It was an OK takeout meal. I think if you're going to eat at Outback, you should definitely eat at the restaurant. read more

Our waiter David was probably the worst sever I have ever encountered and I am 68 yrs old. He argued with one of the people in our party about a specific way she wanted her food. When she tried to clarify the order he became rude and belittling. When the food arrived WRONG he simply said he was not responsible for cooking it but it wasn't the cooking that was incorrect. Basically he was an asshole. The margarita I order was awful and the chicken I ordered was wayyyy overcooked!! Crap service. Crap drinks. Crap food. Avoid this place! read more

Nathan was a great server! Food was excellent, speedy, and great service. Blooming burger and fried chicken are a must try.

We had forgotten how decent the food is at Outback. No, it's not Ruth's Chris, but still a good value. We ate off the specials menu and were very satisfied. Kudos to the staff - Emmy at the bar was on her own for the bar patrons and service bar. She held her own and was very good. Managers were also visible and working alongside the staff. Obviously short-staffed because it should never take an hour and a half to eat at Outback. But the staff did a great job and we got where we needed to be on time. Very likely to be back. read more

Not sure why this place has so little stars. We had great food. Both had Alice Springs chicken that was cooked and seasoned perfectly. They had an adult beverage menu that was very reasonably priced compared to others and they tasted great! Our waiter Nathan was outstanding. Very attentive and ensured we were taken care of. read more

Sat for an hour. This bread is all I got to eat. Ordered my food. The people behind got theirs to go they've been sitting here longer. Restaurant wasn't even busy. We requested to cancel our food and the cook came out with the AUDACITY to try to belittle my friends and family for being inconvenienced. My buddy Jerry started to cry and legit had to wait outside with his daughter. I will not be back. Cooks should stay in the kitchen they have NO customer service skills and the waitress did NOT care at all. Then the manager came to smooth stuff over read more

Outback Steakhouse - Steakhouses Near Me - Mansfield, Ohio

Terrible!! Out of bread, salmon and rice on a Monday evening. Waited 1 hour for our food. Even with both mgrs cooking my rare/medium steak was RAW on the inside. Spoke with the mgr that was sweet but did nothing. Going to call corporate on this restaurant and also the health dept as my gf got food poisoning in the am. drive on by. read more

I went there on a Saturday evening and despite being busy we were still sat right away. Our waitress was very kind and quick and courteous getting us refills and giving us ample time to decide and being sure to check on us often enough and not over bearing. My dad got the Chicken Alfredo as his entree and I got the Grilled Chicken and asparagus. We also got the seared ahi tuna and fried mushrooms for the appetizer. The chicken was well seasoned and hot. Tuna cooked really nicely and mushrooms were piping hot. The Alfredo was decent, not the same as it usually is, but still not terrible. We did get a small plate of ribs that were awful and we ate one rib off the whole plate. The waitress was very kind and took it off our bill and apologized. I thought the portions for the food was very good and again tasty, except the $1 extra they charge for asparagus. Usually I'm okay with that except I got 4 pieces. 4 measly pieces of asparagus. But other than that. Very good stop. read more

Outback Steakhouse - Seared Peppered Ahi* - Steakhouses Near Me - Mansfield, Ohio

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The service staff was careless, untrained and then hostile. Our waiter put the dessert on the table in the middle of all of our dirty entree dishes. When we asked her to clear the table, she seemed very annoyed, cleared only half the dishes and then spilled butter on the table. She didn't come back to clean up. When we mentioned this to the restaurant hostess, she defended the waiter (wasn't her job). Then the manager came to speak with us, wasn't interested in a thing we said, and ushered us out the door. If you want a lovely evening out with attentive customer service, do NOT come here. read more

It's a hit or a miss here. Depending on your server you'll either love it or hate it.. also it depends on the time of day too considering the cooks all make the steaks different. I've come in a few times and when I don't have Marissa as our waitress we hate our visits. This last one we did not have her as our waitress and it was awful. We had brought 3 guests to dinner and it made it a 9 top(9guests). Considering this and the fact that it was a new server I specifically requested that the meals come out when they are done so that they don't die in the window waiting to serve everyone at the same time.. We had steaks, ribs, sandwiches and salads.. So my request was completely ignored and literally 7out of the 9 meals were cold and or incomplete (surf and turf had no lobster) (steak salad had no steak). Overall the manager did take care of things however we left hing read more

Outback Steakhouse - Seating by the window - Steakhouses Near Me - Mansfield, Ohio

The food we had was way too hot! I understand spicy (which my husband loves) but it was even too hot for him. The service was pretty good but the ambiance was loud. read more

My husband and I have over the last year started making the 45 min Dr to the Ontario/Mansfield area instead of our usual medina/ fairlawn/ Montrose area for our date nights. We live in bin BFE. Lol. I will say in general since Outback started opening in ohio in the late 90's the quality, pride and professionalism has slowly declined. We've been to the Ontario Outback 7 or 8 times in the last year. Almost always a fairly long wait, so we have taken to sitting at the Bar. No wait!! And we always enjoy the bar tenders. read more

Wow what a huge let down in service. First, our appetizer came out before our drinks. Then when I got my salad they put it in front of my son. Then when the steaks came out they pretty much threw the plate onto the table. Had to wait at least 10 mins for a refill of tea. Then the server forgot what my son was drinking. It was simple, just a coke. While waiting for refills had to stop eating because needed to wash it down. In the meantime food is getting cold. When it was time to pay the bill my son put part of the tip on the check and I was going to pay the rest of the tip. But before I can give the server the rest of his tip he looked at the check and said"geez, what did I do wrong" in a very sarcastic way. So I put my cash back in my wallet and we left. Never to return. I know outback don't give a shit about their customers anymore but they are forgetting there at aleast 3 other steak houses around them. read more

This is my favorite steak house by far. Best steak around, love their bread and of course the blooming onion

The food was delicious and the servers were very accommodating. They were very good at providing refills on drinks before we knew we needed them and were very attentive to the table. The restaurant was clean and not too loud. read more

Wife and I were on a day trip and looked for someplace to have a quick dinner. I was craving a steak and had not been to an Outback in over 20 yrs so I pulled in. Staff was very attentive the food came out pretty quick. I had the filet cooked Pittsburg Rare and it is one of the best steaks I have ever had, it was perfect. read more

I have been here a couple of times. Food was fresh and delicious. Waitress was a little slow, but no biggie. I love the setting here, the lights are dim and relaxing. For sure will be back! read more

Outback Steakhouse - Amazing, fresh food. Steak, Baby Back Ribs, and Baked Potato - Steakhouses Near Me - Mansfield, Ohio

First they sat us at a table that was dirty and not cleaned. They did quickly come to wipe it off after we asked. My husband had the Ribeye and he said it was way below average of most Outback's we have dined at. I had the grilled chicken. I barely could eat it. It was so burnt and dry. Our waitress noticed I didn't eat much of it and asked me if something was wrong with it. She had the manager room it off our ticket. So she was a good waitress nothing at all against her service. read more

First time at Outback in years, now I know why. We sat down within 2 minutes the watress wanted a dink order. No menus were open yet. Another 5 minutes she was back we gave her drink order and appetizzer order. She came back with drinks and my wife gave her the food order big mistake! 5 minutes after appetizers arrive, our food arrived. It sat ther getting cold while we ate. It wasnt her fault, management problably taught her get them in and get them out as fast as possible, there was no wait in Ontario Ohio trust me Im from Chicago this place smells!. Management skill 101 in fast food places such as this. We went over the meat order for 5 minutes, no red! I dont eat much meat as it is and I dont eat red pink or bloddy meat. After all the lenghly conversation it came back pink. "No problem I will take it for you!" 30 minutes later it came back. My wife had already finish and I didnt even start, now I wasnt even hungry any more, after the delay. $75 later for a bacon burger cheesy fries, salmon salad and 2 drinks. This place deserves less than one star! And they dont even care. People are traveling thru and will never return, but their manement doesn't understand that people like me who havent been to their restaurant in 10 years now will never ever return to an Outback! Due to their service and arrogance. Coming off as a real restaurant, but not even close, I would start by buyint their chef a meat thermometer which they lack along with skill. enjoy OH, LOL. read more

I give it two because the server and asst mgr were good. I'm so disappointed in Macedonia Ohio Outback. It was once the place to go and it never disappointed . Yesterday's filet mignon for $26 was tasteless, cooked unevenly and the sweet potato was just ok. Salad was fresh. Husbands steak was mostly fat and gristle. Reluctantly he told the asst mgr and they gave him a new one, 10 min after I had finished mine. He tried the second one and it was again, gristle. The asst mgr was nice, but the meal experience was nothing like we had come to expect from Outback. He gave us a comp for a free bloomin onion with our next purchase. This the second time in 6 mos we tried giving them a chance. We won't be going back. Sad. read more

Ordered takeout at this location steak & lobster and they forgot lobster how can that happen,after 4 calls to the restaurant over the next 2 weeks to speak to manager have given up, no return calls, no refund, never again,How outback could let a management team run a restaurant this way is unbelievable,never again read more

I went to the Outback on December 29th 2020 and this the worst and disrespectful place to go. The waitress never checked on me. I complained to a person who lied and told me he was the manager. I asked for the corporate number and got a fake number. DO NOT GO TO THE Outback they're better places to go that will treat you with respect. I'm still trying to get the number to corporate to complain about my experience with this Outback. read more

Met our daughter and her husband there her birthday. They came up from Columbus and we came from Akron. Our waitress was Kennedy, and she was a delight. Super friendly and efficient. And very helpful with the cake that we brought. We had a great time! read more

#1. It took forever to get a table in what was an empty restaurant. No one seemed to be able to find the hostess so after a wait one of the servers directed us to a table.\ #2. After a lengthy wait a server finally came to our table. I ordered a Blooming Onion, coffee, ice tea. About 10 minutes passed until it was delivered to the table. #3. Looking at the table we were missing everything else so I tried and finally got the attention of another server and requested, sugar, salt & Pepper, napkins, utensils and a glass of water. All of that took another 5+ minutes to get. Note that our server was not in the dining room. It might be noted that the Blooming Onion was burnt to a crisp. #4. When we saw a server, I flagged him down and we ordered dinner. 1 8oz sirloin med rear, 1 chicken, 2 dinner salads & baked potato -- and the list goes on. #5. The main meal came but no salads. I then had to locate a server and ger salt & pepper for the salads. (Was not our server as he never seemed to be on the DR Floor. #6. By this time, I was out of coffee. Over a 10-minute area of time and requesting more coffee it finally was brought to the table. #7. The steak was dry and over cooked with basically no taste. I requested some steak sauce from two different servers, which was finally brought to the table. #8. Being completely frustrated, I again looked for our server and when I saw him, we ordered our check and left without leaving a tip. read more

My grandmother and I usually come here at least once a month. Always have great service. Every once in a while there's a mishap where I don't get a drink refilled as quickly as I would like it but I always understand when it busy. I always love their food. But tonight. Tonight we had great food and wonderful service. But as I observe everyone else (staff, manager etc) they are all complaining about other tables and their personal lives. I'm sorry. But as I sit and enjoy my meal, I DO NOT WANT TO HEAR YOU WHINE ABOUT YOUR CLASSES IN COLLEGE WHILE YOU HAVE TABLES TO WAIT ON. I also heard one bartender say, "if they don't like the drink, tough luck". I observe. I listen. And as I was looking around and watching a bartender make a margarita for someone, I got the dirtiest looks from one of the servers, who stood around doing nothing. I was watching a drink being made, is that a crime? No one was in a good mood and the manager took someone aside and spoke to them about a private work matter but was still in earshot of our table. And was talking loud enough to them that anyone could really hear what was going on. Not professional at all. And for the one person who was in a good mood that was working, I appreciate your jokes and humming the music to stay positive. More people should be like you! read more

Don't go to his Outback unless you like waiting even when the restaurant is not particularly busy. We waited patiently for 75 minutes after our appetizers and salads were served. Steaks were not prepared as requested, and the clueless server tried to convince us a sirloin steak was a filet. Lobster tail didn't arrive with steak, and drinks and bread were not refreshed as needed. Vegetables were under cooked and grilled chicken was dry. Never again. read more

We were traveling through this area and decided to stop for dinner at Outback. it was a perfect meal! We were seated immediately and greeted enthusiastically. My husband and I are in our 70's, so we have visited many restaurants over the years and have enjoyed many meals; however, very few have provided a perfect meal and outstanding service. this one did!!! read more

We went there 16 yrs ago. It's gotten worse. My wife pulled what looked to be a tumor out of her potatoes. The broccoli was completely inedible and her chicken was burned the flour was a very dark brown. We askedfor some fries instead, they were great everything else was terrible even the onion pedals you could wring oil out of them. When the manager or ass manager brought out the fries he seemed bothered by our complaint being very defensive whick irritated us both. When we got our bill I told the wife just pay it and lets go. I could see things were gonna go badly quick if I hadnt gotten her out of there. The bill had the fries comped and the bill was 36$ for complete crap. When she made thecomment we wouldnt be back anther woman came over and asked about how it was she had heard the wife say we wouldnt be back she ended up comping the meal and gave a 40$ gift card that wont be used not at that outback anyways. I think the guy that first came over should have taken notes. read more

Outback Steakhouse - Steakhouses Near Me - Mansfield, Ohio

Outback has been a favorite restaurant for years but the last several months the service has become worse every time. My husband's burger was cold and my salad was wilted without the cheese it was supposed to have. It was so long in coming out but the place only had a handful of customers. We had to wait way too long even for the server to deliver the check. read more

The food was really good but the service was lacking. The server was Asian who spoke very broken English and plus with the mask was very hard to understand. She made this our problem then by raising her voice and practically yelling at us. She came back to bring the bill never ask if we needed anything else let along ask if we wanted desert. read more

My wife and I were at this restaurant on Friday, 02/22/2013 at approximately 6:00p.m. The restaurant was very busy. And even so, we were seated and eating within 15 minutes and well within the 20 minute wait we were quoted. While waiting, we were offered a beverage and some blooming onion and a menu. By the time we reached our table, we were ready to order and did so. Our server was named Brooklyn and she was quite the professional! We really enjoyed her. She suggested menu items, was friendly, cheerful and treated us very well. Brooklyn offered a variety of mixed drinks. We declined. My wife asked about a cherry Coke and Brooklyn told her that they put Grenadine in Coke if that was okay. My wife declined saying it was usually too sweet. When Brooklyn returned with our beverages of choice, she brought a cherry Coke with her and offered it to my wife free of charge just to try it. Remarkable. Our meals were served quickly, at the correct temperature and cooked to perfection. They were delicious and excellent in appearance, presentation, and taste. Brooklyn checked back with us for what we felt were the correct number of times. The owner also stopped at our table twice to inquire about our meal. After clearing away our dinner dishes, Brooklyn offered desert and unfortunately, we ordered one to share. Unfortunate only in so far as it was delicious and really filled our already full stomachs. We will definitely return to this restaurant and we highly recommend it. Thank you, Brooklyn, and thank you Outback. read more

It's that time of year, holiday gift cards! Sowe had some free cash to burn and for a chain Outback is always consistent and pleasant. We went earlier in a Friday night, so no wait. Service was spectacular. Our waiter was in it with the drinks/refills. I'm a coconut shrimp addict so I order the appetizer as my main entrée and add a salad (plus eat that damn loaf of bread they bring out to the table). The shrimp was perfect. Food was hot and tasty, no complaints! Upon the end of our meal, our awesome waiter gave us to-go drinks, and in the big cups vs. the tiny kiddy cups they usually give you. Overall, good time and good food. read more

Service was ok. Even though the waitress got my order wrong she was very kind and friendly. The food, however, tasted bland (despite their best efforts) and was terribly prepared. My medium 6 oz sirloin had a seared and overly seasoned crust on top, followed by a well done strip, a medium strip and a medium rare/rare strip on the bottom. Overall this visit is on par with my experience in Outback Steakhouse my last couple visits. Hopefully I learn my lesson soon and remember my bad experiences. read more

Outback has a host of great servers! Friendly and knowledgeable and always accommodating!

I have never had a problem with this outback until today. I am so disappointed! For starters We had to wait forever, almost 2 hours for our food! Our waitress never brought us silverware when our food came out, so we had to wait almost 10 additional minutes just for silverware! All of our fries where cold and not seasoned. My sister ordered a WELL done steak and when we got our food we discovered that the steak was pink and definitely not WELL done. She wouldn't eat it so we had to send it back and wait even longer for the replacement. The manager did end up giving us all of our kids meals for free, so that was a plus. read more

Decent service, the waitress was very nice. Played good music and had a good atmosphere. Food was okay. The blooming onion was smaller than I thought, but plenty for three of us. My parent's food came out perfect, but my pasta came out cold. They apologized and brought it back out warmed up. Delicious when it's warm! Overall okay experience. read more