We had a group of 16 that went in between lunch and dinner. They easily seated us all together quickly since the restaurant wasn't busy. Hats off to our server! I didn't get her name, but she was a younger lady with dark hair and tattoos. She did a tremendous job of making sure we had everything we needed as she took care of our table by herself. The issues we had were with the food. Almost all of sides that came out with our food were lukewarm. A few of the steaks were overcooked. Hence a medium rare steak came out medium well and a medium steak came out well done. I had the pork chops with fries and macaroni and cheese. The pork chops had good flavor. The rolls were good! Maybe with a large group they were having an off day, but food should never be served lukewarm when it comes out of the kitchen. read more

Logan's Roadhouse - Mesquite-Grilled Pork Chops with fries and macaroni and cheese. - Barbeque Near Me - Cullman, Alabama

Stopped by for a quick dinner while on the road, broccoli was super watered down and the rice wasn't cooked through all the way. The ribeye itself was overcooked even when I asked for it Medium Rare, it came out Well. Service was alright but I wasn't treated the best since I was a party of one! Overall not the worst but also kind of what you expect at a chain like this. read more

Logan's Roadhouse - 12 oz Ribeye with Broccoli and Parmesan Rice - Barbeque Near Me - Cullman, Alabama

This is only MY experience. I joined a large party that had already been there for 30 mins. So when I ordered it probably took another 30 mins to get food. (Kinda long) But my server Georgia was an absolute sweetheart! She took very good care of us. I got a NY strip (med-rare), Casesr salad, and mashed potatoes. My food came out really good actually. I don't really have complaints other than don't be in a hurry and have time to wait for your food. *note from my table, they ran out of sweet potatoes at 8 pm. Then some of the steaks (medium) came out looking closer to well-done. Anything before that, I wasn't there. read more

Logan's Roadhouse - New York Strip* - Barbeque Near Me - Cullman, Alabama

I don't recommend ordering their fried pickles unless you love grease and the extra breading from the fryers. Our server didn't seem like she enjoyed her job or wanted to be there. It wasn't very full there was no wait on a table but received my appetizer before getting my drink, and salads came out right before the entrees rather than being brought out being on good timing. As a server it's disappointing when being served by someone who makes the industry look bad. read more

Logan's Roadhouse - Hand-Breaded Pickles - Barbeque Near Me - Cullman, Alabama

Management was lacking. Wrong orders came from the kitchen & food quality was very poor.

I believe her name was Autumn, that was the name of the receipt. We came in around 1pm, party of 2 this ThirsdaySaying "Mhm." And, "oh I guess I'll be your waitress." In an aggravated tone just threw me off and made me lose my appetite... it was obvious my fiancé and I were bothering her by being one of her tables. We communicated it was OKAY if we weren't sat at a booth. We asked to be sat at one to begin with, but a high top was up next in rotation I guess. She looked for a booth and found one for us, for then on out the whole vibe was off. We just wanted a good day and one of our favorite places. I don't see why you would want to make another human feel like they are inconveniencing you, when it's your job. I'm sorry if this waitress was having a bad day, but I wish you would have just let another waitress take care of us. I cried in the car after Lol just be kind and communicate with your customers. read more

I will start with the salads. My salad had a hair in it. We showed the waitress and all she did was smile real big and say let me get you another one. My husband literally said that we don't want another one. She brings us another one. Our food took longer than 45 minutes to arrive. Mine and my son's steak was undercooked, his was practically raw. No prebusing happened and we were eating with a toddler. I can understand/overlook alot as I used to be a server, but not even an apology for the hair. Our server was Madison and I highly doubt that we will return. read more

Good service, terrible steak! I ordered the 12 oz ribeye. Medium. It was MAYBE 1/4 thick , maybe ! barely pink in some spots, well done in most . Awful definitely not even close to worth it ! Never going back!!! read more

So very sad. My wife and I came in to use a gift card we got for Christmas. My wife ordered a ribeye steak medium rare. When the steak came out, it was thin and gray looking. Plus, it was way overcooked! We sent it back after showing our server. Almost 15 minutes waiting again for a medium rare steak (with very few people in the restaurant). I told my wife "I bet it will be over cooked again". Sure enough, thin as a pancake and over cooked. Just pathetic. And, neither time did any manager come out to apologize. We left and went to Outback down the road. Had a PERFECT, thick cut steak cooked the way we asked. This place is a joke! Their steaks are as bad as Brandin Iron. Only bright spot was our server Matthew. We shall not be going back and we threw the gift card away. read more

Good service and food. Didn't like Ceasars salad....too much dressing! The salmon on top was tasty. Won't order that again!

Of the underperforming chain restaurants in Cullman, Logans may be #1. The waiter was struggling. He forgot my salad ,my wife ordered tall beers ,and got short. He's new so he gets a pass. It took forever to get our drinks, food ,and check. We were in there over an hour ,and when we asked the manager if we could get our check he acted like it was an inconvenience to him ,and then didn't even bother to mention it to our waiter who was mind blown by the two tables he was covering. I would say don't eat here, but go ahead ,so you won't crowd the restaurants I will be at. read more

Had my wife and 2 kids and was told they have a no seat order and it would be an indefinite wait time on the way out the wind blew the heavy doors and crushed 2 of my fingers so overall my experience with Logans sucks.....not only did I still leave hungry now I'm injured. I should also point out 3 employees saw us standing there in close proximity and pretended we didn't exist only to have this lil dude come up and tell us the bad news. Thanks Logans read more

I have had nothing but great experiences at this location, and have gone here several times over the years. The food is almost always just as ordered, but on the "rare" (no pun intended) that something wasn't quite right, they have rectified it promptly. The staff has always been friendly and the manager, Tina, is especially helpful. I will definitely continue going back! read more

Service was terrible never had service like that in my life, didn't refill are drinks, food took an hour, we had to wait for 45 minutes to be seated, and after we left employees followed us outside and yelled at us! read more

Oh well after driving all day long we arrived in Cullman Alabama. After getting settled into our motel it was time to think about something to eat for dinner. It was between local barbecue or a chain steakhouse. Normally I would go the local route but both of the barbecue places required me to get back in my car and drive some more. I just didn't feel like doing that. So we went over to Logans steakhouse. I was pleasantly surprised. We were seated promptly . We ordered and received our meals promptly. They were as ordered. It was so nice to get a juicy flavorful steak again. We had spent some time in Florida. Florida is known as one of the top beef producing states. If you get out in the countryside there are a lot of livestock grazing the acreages. Unfortunately the steaks that these beef produce have one thing in common well--make that two-- and that they are tough and tasteless. It's as if they breed their cattle so that the meat is not marbled at all. We had finally driven far enough away from Florida that you could get a tasty juicy steak. It was not unreasonably priced either. I ordered the 19.99 smokehouse ribeye. It was very good although a bit on the salty side. Overall, if you're traveling, and you get the hankering for a good steak at a reasonable price this restaurant is located just off of I 65 in Cullman Alabama. OMG--I just realized I used "hankering" in a sentence. I do need to get back north. The next thing would have been a "y'all" or the dreaded "all y'all" slipping into my vocabulary. LOL. read more

Service was poor and the food was okay. I had the kickin chicken salad and my wife had the cheeseburger. It took a VERY long time to get our order. Little attention from the waitress until the end of the experience. Probably would not recommend. Your experience may be better. read more

Service good at first but trended down until bill time. Food average. Medium steak well done.

I have to say, I enjoyed every single bite of the meal. We had Steak dinner, with a couple of drinks. Considering the quality, the price is reasonable. Ideal for those who want a Steak night without breaking the bank. The waiter was great and We never had to ask for refills. read more

We were traveling up from Florida and (unfortunately) decided to stop at Logan's in Cullman for dinner. This was BY FAR the worst Logan's Roadhouse experience I have ever had. We sat down at 6:21, had to wait 10-12 minutes to get our waters, and then waited 40+ minutes for our food, which consisted of grilled chicken, rice, and broccoli. We ended up leaving at 7:25 because we really needed to get on the road. My brother didn't even have time to eat his food. I had to wave the server down FOUR TIMES to get the check. Here's a recommendation. Don't go here, for any reason. I don't care how hungry you are. read more

We had reservations for a large group. When we showed up early and checked in to let them know we were there. They informed us they could not seat us. We offered to break into groups of 6 and they told us it would be 1.5 since they screwed up. We left and went to the Branding Iron and they accommodated they group. Support local they actually want the business. read more

Recently dined here for the second time passing through Alabama on vacation. I primarily stopped in because I was staying at a hotel close by. I sat at the bar in order to get service quicker. The service was sufficient enough however I felt the quality of the Ribeye was sub par. I work at a high end restaurant that said I compared the steak in my head to the same sized steak at Longhorn. Quite honestly it tasted like a steak I'd buy at Aldi and cook without much effort on a standard grill. I don't mind the price point as long as the steak and seasoning are flavorful. Thank you. Michael Beal Clearwater, Florida read more

Stopped in to watch the nfl playoffs and have some dinner, well the game wasn't on so I requested it and it took almost 20 min to figure out how to turn it on. After glancing over the menu, I decided on the "famous ribs" and wow were these a disappointment. The ribs were tiny and dry at best, definitely not worth $15 they charge for a half rack. I ordered fries as the side (cause why not stick with finger food) and the fries arrived cold. Even if the fries would have arrived warm, I'm certain that they would have been just as bland. Service was ok, not bad but not great. It took too long to get a drink (sweet tea) and even longer to order. I had not been in a Logans for some time so I forgot that you typically get rolls with your meal. The rolls were not offered so I requested some when I saw some pass on a tray. The next minor issue was that no ketchup was offered when the fries were delivered, I mean this is America right? Overall service was ok, food was mediocre at best, but the restaurant seemed to be clean. I likely would not recommend this location. read more

Logan's Roadhouse - Ribs - Barbeque Near Me - Cullman, Alabama

Not from cullman. Staying at hotel near here. When you think a good home fun country place. This is it. Its like a hopped up country apple bees but in a very good way. I live for it tbh. Husband said the beer was refreshing, son loved the peanuts you get to toss on the floor and the rolls were hot and sweet and the tea was sweet as well! Butter was melty abd delicious Country music bopping and friendly staff running around in shirts that say "break peanuts not hearts" which was my favorite thing in THE WORLD. I got a a combo of ribs and shrimp. Ribs fell off the bone and the bbq sauce was the BEST. shrimp was very flavorful As well! Husband got the classic Logan burger said it was the best burger he ever had Son got kids menu chicken tenders and fries. Simple. Loved it. Filling meals and friendly staff. Couldn't ask for more. ...and yes.... I got a Tshirt... read more

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Excellent grilled salmon, steamed broccoli, and baked sweet potato!!! Service was great also!!!

First the positives, shrimp was good as was the chicken. Everything else was mediocre, wrong or just plain bad. Lemonade was weak, sweet tea wasn't and the folks who asked for water with lemon got their lemon about halfway through our visit. Then there's the kitchen, medium rare came out as rare (nearly blue) and medium came out medium well. The "center cut" sirloin was off the end and half connective tissues and quite possibly could have been marketed as chewing gum for tigers. The filet was a bit over cooked, but there is no way that it should have been that dry and flavorless. One salad was sent back as incorrect. The rolls; shrimp and chicken earned the 2nd star and chances are they were all straight from the freezer. If you find yourself craving the yeast rolls, order a side and eat them on the way to somewhere better. read more

I recently ate at Logan's Roadhouse. The service was deplorable. While there were plenty of waitstaff our waitress ignored us for sometime. She brought my dining companion a cocktail immediately but it took over 10 minutes to get a sweet tea. One of the people in our party asked for lemon in her sweet tea and it took 25 minutes to arrive. We ordered nacho fries which were tasteless. I had ordered 2 orders of wings. While the wings were fair they were also $25 an order. Logan's has poor management. Slow service and below average food. I won't ever step foot into the Logan's Roadhouse in Cullman Alabama. read more

Brought salads to the table and looked at me like I had 3 heads because I asked for silverware....they didn't have any rolled was the "reason". I counted 9 people standing there doing nothing while everyone at my table was eating salads by hand verses the staff doing their job. It was NOT busy so there was NO excuse. Wont go back to Logan's in Cullman! read more

Very slow. We arrived at 3:00 and we were seated right away but waited 20 minutes just to get drinks, and waited over an hour for food. On top of that 4/5 orders were wrong. The only good thing was the waiter he was nice. They also said they were out of straws but we could see them right across from us. Probably 20 workers but only 4 working. The rest of the staff were flirting and sitting around doing absolutely nothing. This was not a busy time either, it was the middle of the afternoon. There was maybe 6 other tables in the restaurant. On the way out we had to force the workers to tell us bye. I rarely ever leave bad reviews. I usually leave a positive review, but this was just completely ridiculous. read more

The food and service were great BUT Dustin, the GM needs to stay off the floor and stop interacting with customers. He is rude and condescending to his employees and guests. I actually heard him call one of his waitresses something other than her name due to the color of her jeans! He is at the front desk taking names for seating and is NOT a pleasant first impression. You really need to put him in a back office away from customers! read more

I don't prefer chain restaurants. Apparently that's all the city of Cullman has to offer. Well, it is on an Interstate, so there you go. It was pouring rain tonight, and Logans was a short hop from my hotel. So, Logans. I ordered the 10 oz chopped steak, cooked medium. I got what I wanted, very delicious. The dinner rolls are fantastic! The service was exceptional tonight, which seems to be the biggest complaint of other Yelpers at this restaurant. I had no issue with the service staff. I am thinking long and hard about why I should not give this Logans five stars. It's a chain, and to deny the fifth star based solely on the reason that it is a chain restaurant seems awfully narrow-minded of me. For a chain, Logans seems to be doing things the right way. So, five stars, it is! read more

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Got on the list to be seated to only watch other parties of two that arrive after us to be seated first?? I got that corrected but the excuse was the hostess was new! Then waited 45 minutes for cold grilled shrimp! Waitress was good, but never removed finished plates. I won't eat here again. read more

The staff tried really hard and they're super friendly but this place needs an overhaul. Looks unkept

Called ahead to make sure there was no wait and was told there wasn't any. Arrive and ask for table for 2 and was told "give us 5 minutes for our servers to catch up," which is understandable, people are short staffed. A 3 top and then a 7 top walk in 2 minutes into the wait and are seated immediately. Asinine. Also smelled like raw meat. read more

My wife and I chose Logan's Roadhouse over Cracker Barrel as we are frequent eaters at CB and wanted to try a different place to eat. We were disappointed that we did. We were seated right away and our server took our order very quickly and returned with our drinks, also very quickly. The problem, although there were few people eating at the time we got to the restaurant, was that we waited 30 minutes before our food arrived. I ordered a 6 oz sirloin with broccoli and a sweet potato and my wife ordered a grilled chicken salad. My wife's salad was good, but my sirloin was tough and filled with gristle. The best that I can say about my meal was that the sweet potato and broccoli were good. I will be a very long time before I go to this or any other Logan's Roadhouses. read more

Nothing bad. Nothing good. Slow greet time on a biz trip. Sat at bar. Broccoli over cooked; steak ok. 24$ with unsweet tea to drink and no dessert. Food delivery was off pace. Really nice ceasar salad came a couple of minutes before entree. Front benches were full of trash underneath. Don't go out of your way but if it is the better of the worse in the area, so make the best and enjoy. It's Cullman. They had to hand swipe credit cards through the old machines due to a power outage last night. Bless em. update 8-28-2014, Logan's pays attention, as I received the e-mail (copied and pasted below) from the Executive GM: I read your review, thanks for taking the time to help us become better. You caught us on a not so typical day. We had a lightning strike that had disabled much of our electronics and it was a challenging day to get up and running. I hope you will give us another try so we can show you what we can really do. We would like to be the best of the best and its thru reviews like yours that will help us achieve that goal. update Well Hank the manager did not deliver on promise even though I provided him with my email. They will lose a lot of I-65 biz travellers for lack of follow through :( read more

I have never had a problem with the steak here, until tonight. I always order the filet medium rare, and it's always been pretty good for a chain type steakhouse. Tonight however, it was terrible. They essentially tried to serve me a piece of fatty sirloin, full of gristle and pass it off as a filet. I sent the first one back, thinking it might have been a mistake, but the second one was even worse. If you don't have any filet, just tell the customer so they can order something else. Everything else was good, and I would have been fine ordering the salmon had I known. read more

My, ordered the 12 oz Sirloin with rice and grilled shrimp. Rice and shrimp were good. The 12 oz Sirloin cooked medium was TOUGH. I have had a fair amount of steak in my 64 yrs and this steak so tough I got tired trying to eat it. I have had good steaks at this location. Not today! Wow, must have been a bad shipment of steaks. But will try again later. read more

Average chain restaurant My ribeye was cooked to standard Vegetables were cooked well Our server was overloaded on a Sunday Her table assignment by management was too high, which resulted in our group not having refills. read more

I sat at the bar and ordered the fall off the bone ribs. The bartender was very nice when the ribs game I could not rip them apart with two forks and it was very difficult to cut them with a huge steak knife. I sent them back and ended up eating soup and bread for my dinner. The manager Gary did not charge me for the ribs but charge me for everything else and did not have the courtesy to even come out and talk to me let alone apologize. That was more disappointing than the ribs. I'm staying in the hotel right next to it three more nights and will avoid Logans at all cost. read more

upon arrival the staff was very friendly and eager to seat us. The server named Kristi was very polite and helpful. When assisted by other server, Chelsea was extremely helpful as well. We had a large group with us. The food and drinks were to our satisfaction. Our family would come back again and would certainly recommend the restaurant to all my friends . Sincerely, Robert and Tricia Sciriha read more