First Sundara Cottages are different than Sundara Spa & Inn. The only other review is of Sundara…read moreInn. The Cottages are beautiful presidential suites. There are 4 cottages all with the same layout. Each cottage has a 2 bedroom, 2 bathroom suite with a fireplace, full kitchen complete with a gas range. In the center of each, there is a one bedroom suite with a room exclusively for the hottub and a small kitchen. It is rented as either a two bedroom (either end of the cottage), three bedroom (an end and the center one bedroom), five bedroom (the entire cottage). It is a timeshare. It can be rented out. We have stayed there at least five times. It is peaceful there even with the construction going on. They recently renovated to make more modern.

When looking for a place to go relax for my birthday, Just my boyfriend and I, sundara was my first…read morechoice because my own clients (I work at a spa) told me great things. I noticed on the website right away that sundara had construction going on. So when I called to reserve I asked right away exactly How the construction would affect our stay. They assured me that where we were going to be staying they wouldn't be working and that all the work was being done on the way opposite side of the resort. So I went Ahead and gladly paid $577 for my over night stay and couples massage. The room was awsome and the massages were great! But then to get woken up at 7:30am with loud banging literally right next door was frustrating. I think it's great your trying to imprOve and expand but then be honest with me and I would have waited to spend my $577 when the construction was over. My friend works construction everyday and took today (Monday) off of work to get away and relax with me and we dealt with it the whole time. Also I think it's pretty unsanitary to have the breakfast food literally NEXT to rooms that are being worked on. I could see dust coming from a room very close to wear all the fruit and other food was laying out.

Sundara was truly a magical experience! It was just a night get-away, but such a wonderful 24 hours…read moreof relaxation. There aren't pictures of the common area pools, etc. because phones are (which I love!). The pictures posted are from the spacious room WITH a true hot tub. With robes, slippers, and a never ending supply of plush towels, one couldn't be happier. The shower had multiple shower heads with a keypad to set which ones on/off, etc. The room could definitely accommodate 6-8 people due to the size. What a good girls' weekend idea! Room service food was They also offered yoga, coloring, quiet rooms, and many more areas to relax and decompress. The ONLY thing lacking was the massage. Unfortunately, it was so-so, which was disappointing since it was . It didn't start on time and was out before the "50" minute allotted time. I'd say the massage maybe lasted 35. The masseuse also started it off by saying she was having a stressful day All that said, I think the massage was a one off, and I'll definitely try a service again. 4/5

Our massages were great. The therapists were kind, professional, and very responsive. The massage…read moreroom was super cute and relaxing. The fireplace made it feel very cozy. We enjoyed the bath ritual, the outdoor hot tub, and the indoor hot soak tub. The bath ritual hot tub could have been a little warmer. There were hardly any quiet spaces in the spa areas and no one enforced keeping spaces quiet and tranquil despite the signs everywhere. For such an expensive resort, there were some things that really surprised us. Most of the staff were friendly, but it wasn't the caliber of customer service we were expecting. Our room was just ok. We liked the high ceilings, the comfy sitting area, the bed, Kohler shower, and the fireplace. A light flickered next to the bed, preventing us from reading in bed because we had to keep it turned off. The bathroom didn't have nearly enough hooks for suits and robes. The bathroom felt tired and didn't seem very clean. There was even a plastic wrapper on the shower floor. The toilet paper quality was surprisingly poor. The magnifying mirror wouldn't stay in place, and the hairdryer barely worked. This was unacceptable at these prices per night. We had fun, but it was very expensive for the quality of the experience.

Some good things, some not so good. The place is really busy so I am a bit wary of catching…read moresomething. This is a BIG water park resort. There are literally tons of people surrounding you. The water parks and slides look like so much fun but I am super paranoid about catching anything some I have low immune system tolerance. I like the ambiance and nature hiking you can do around the area. Also there is plenty to see outside of this resort. I got so many pictures it was fun just sightseeing. I would still come to this resort but it's weird if you don't participate in all the activities that this resort has to offer. It is just not for me, myself and I.

Wisconsin Dells is a vacation destination for people who live in Chicago. Since my son moved to…read moreChicago, on my last visit, we decided to make the two hour drive to the Dells. I used my Silver VIP membership to exchange for a one bedroom unit. The unit was perfect. It had fireplace, a full kitchen, a roll out couch in the living room for me and a master suite that accommodated my son and his family. This is a perfect place for families! We were able to use all the attractions at the Wilderness Lodge as well as Wilderness Lake. My grandson is two years old. He LOVED the water parks! There were many for toddlers his age. His favorite was the wave pool. The whole resort is gigantic! It took us two days to figure out all the activities. They are free to timeshare owners. Among the activities are race cars, a movie attraction somewhat like Soaring at Disney, many water parks, slides, a lazy river, many jacuzzis, free water taxi and a horse drawn carriage ride to the canyon. Since the resort is oin the center of the Dells, there is no shortage of restaurants for dining. I was pleasantly surprised with the resort and the Dells. We definitely will return as long as my son lives in Chicago!

We stayed at "Happy Heaven" (7/30-8/2), managed by Sand County Service Company, and it was a major…read moredisappointment. The cabin was dirty on arrival: dust, dead bugs, trash under the bed, dirty bedding, and a strong musty odor. The outdoor space was no better -- the deck was covered in animal feces we had to clean, the yard was overgrown, the fire pit unusable, and mosquitoes made the space miserable. Inside, we found dangerously overloaded outlets and endured a nearly two-hour power outage caused by the owner's appliance. This was not the safe, comfortable, or enjoyable stay we expected at the price paid. We contacted the management company three times afterward with photos and a fair request for partial compensation. Each time, they refused to take responsibility, offering only excuses and dismissive responses. Travelers: expect a dirty, neglected property with zero support if issues arise. Owners: beware -- your property and reputation are at risk with this company. Many management firms care about guests and homes. Sadly, Sand County Service Company is not one of them. NOTE: We only took pics of the electrical for insurance purposes. We were too busy cleaning for two hours to take more. Trying to salvage a vacation!

I first rented with this company years and years ago and found the rental units perfect each time…read more I hadn't had occasion to rent again until this year and decided to bypass Airbnb and VRBO and go back to this company. I was not disappointed to once again find the perfect place to spend our little getaway! Immaculate lodging and everything we needed to make it perfect! I can't give them enough praise.

I have mixed feelings about Bluegreen Vacations. I'll tell the story of our experience and you can…read moredecide for yourself. We purchased a vacation in Wisconsin Dells for $200 that included 3 nights, $150 towards attractions, and tickets to Mt Olympus for all 4 days. We were obligated to spend 2 hours in a presentation for a timeshare at Christmas Village. I thought that was fair deal. When I called to confirm the trip they sold us an upgrade to a 1-bedroom suite at a Mt Olympus property that contained a kitchenette and laundry facilities for $300. And that's where it gets interesting. We checked in at the Welcome Center and selected our attractions and dinner vouchers. We also got the voucher for the suite at Mt Olympus. We then headed over to the hotel. When we got to the "resort" they stated they don't have any suites. They have standard rooms with 2 queen beds. This is not at all the upgrade we purchased, so we went back to the BlueGreen Welcome Center to fix this. Josh was very helpful. But it was just after 4:30 on a Sunday and the customer service center had just closed. There was nothing that could be done. Josh have us the customer service number and contacted his manager, Lyndsey, for assistance. Still, nothing could be done today, so we went back to the "resort" and checked into the standard room. (See my Yelp review of Mt Olympus) I called the next morning and customer service said they would move us to another location. Well, we had already planned our day and time was tight. At this point, we decided to stay in the room, but we wanted a refund of the upgrade, since we didn't get what we purchased. Customer service initially offered a $150 cash gift card for our troubles. But that's not a refund. I would still be out $150 for nothing. Then he upped it to $200 and wouldn't budge. So now I'm out $100 for an upgrade we never got!?! Really, that's all they could do?? I reminded him that we still had a presentation to attend and if they don't make it right with a full refund of $300 I will be sure to tell everyone about this!! And I was dead serious!! The rep said he will see what he can do then call me in about an hour. He called back with the same $200 offer. Well, that wasn't going to work so my next step was to bring it up at the group presentation later that day. We checked into the Welcome Center at Christmas Mountain. This looked like a very nice property so we were interested in seeing it. We were early. Lyndsey greeted us and said they are working on a resolution. I politely told her she had 10 minutes until the presentation started to get this resolved. She came back in a few minutes with a full refund of the $300 we paid. She then excused us from the presentation and said we didn't have to attend. (I think they didn't want me in there telling anyone about of the $300 non-existent upgrade they sold me). So we left without seeing the property. So, there you have it. BlueGreen sold us any idea de to a hotel that doesn't have the kind of room they promised. But they made it right with a refund (after a strong battle with customer service and my PROMISE to talk about it the group presentation). So my rating is 1 star for the initial bait and switch experience and another star because they made it right (after a fight).

Bad customer service and they lie about their deals. At the end it is a scam. If it wasn't a scam…read moreit would be good but it is a scam.

It was such a great experience!!! The arcade was great and the water park was fantastic! The only…read moreproblem was in my hotel there were some loud drunks under me.. But it was very fun

We just got back from a fantastic family trip to Kalahari, and it truly is a "park once and forget…read moreyour car" kind of place. If you're looking for convenience, this is it. There is a massive selection of water slides both inside and outside. Even in the middle of winter, the indoor waterpark is kept at a very comfortable 84 degrees, so you never feel that "shiver" when you get out of the water. They do provide towels at the park, but it's a "check-out" system. If you are staying at the resort, it's free using your wristband, but you must return them before you leave the waterpark area for the day or you will be charged. The RFID wristbands are a game changer. They serve as your room key, your park pass, and your wallet. It's incredibly convenient to be cash-free--you can just tap to pay for lunch, drinks, or arcade games. A word of caution: definitely keep an eye on your tab! Because everything is a simple "tap" away, the spending can add up incredibly fast. It's easy to lose track of the total until checkout. Yikes! You honestly don't even need to leave the resort. We loved that everything is connected internally--no walking outside in the Wisconsin weather required. * Tom Foolerys & Movies: There's a direct hallway that leads you right to the indoor theme park and the cinema. * Dining: There are several restaurants right there in that same connected area. They are definitely on the pricey side, but the convenience makes up for the price. Even though you don't need to leave, the resort is in a perfect spot right off the interstate. There's a gas station immediately nearby, which is super handy for a quick pit stop on your way out of town. Overall, a 5-star experience for family fun and pure convenience. Just watch those wristband swipes!

Wilderness has more to offer than water parks. On a supplier trip one of our vendors took us to the…read morego kart track. Fun times!

Went here for spring break with two friends and my mom, it was really fun! Rooms are clean,…read morespacious, but tvs are hard to work. Staff, especially in arcade by the go-karts, are pretty rude. Lady yelled at us because we misunderstood that the fun passes didn't get you unlimited credits, only other things. Another woman yelled at us in one of the candy cabins for being by the toppings, while we were getting froyo..? Disclaimer, I've never been here, so I had no idea where the water slides were, and I did not have a map. So i obviously asked the WATERPARK staff where the slides were, they looked at me like I was crazy and said "in the water parks.?" I felt embarrassed so I thanked them and left. Eventually found the slides but still, quite rude and unfair. Waterslides were very fun though! Loved going down them, especially the hurricane/funnel one. Not a lot of seating though, and very bad security or service. We had towels stolen and I even caught a family trying to steal me and my friends towels and phones while we were swimming, thankfully my stomach hurt so I caught them and nothing major was taken. Annoying and scary honestly.