First Sundara Cottages are different than Sundara Spa & Inn. The only other review is of Sundara…read moreInn. The Cottages are beautiful presidential suites. There are 4 cottages all with the same layout. Each cottage has a 2 bedroom, 2 bathroom suite with a fireplace, full kitchen complete with a gas range. In the center of each, there is a one bedroom suite with a room exclusively for the hottub and a small kitchen. It is rented as either a two bedroom (either end of the cottage), three bedroom (an end and the center one bedroom), five bedroom (the entire cottage). It is a timeshare. It can be rented out. We have stayed there at least five times. It is peaceful there even with the construction going on. They recently renovated to make more modern.

When looking for a place to go relax for my birthday, Just my boyfriend and I, sundara was my first…read morechoice because my own clients (I work at a spa) told me great things. I noticed on the website right away that sundara had construction going on. So when I called to reserve I asked right away exactly How the construction would affect our stay. They assured me that where we were going to be staying they wouldn't be working and that all the work was being done on the way opposite side of the resort. So I went Ahead and gladly paid $577 for my over night stay and couples massage. The room was awsome and the massages were great! But then to get woken up at 7:30am with loud banging literally right next door was frustrating. I think it's great your trying to imprOve and expand but then be honest with me and I would have waited to spend my $577 when the construction was over. My friend works construction everyday and took today (Monday) off of work to get away and relax with me and we dealt with it the whole time. Also I think it's pretty unsanitary to have the breakfast food literally NEXT to rooms that are being worked on. I could see dust coming from a room very close to wear all the fruit and other food was laying out.

Sundara was truly a magical experience! It was just a night get-away, but such a wonderful 24 hours…read moreof relaxation. There aren't pictures of the common area pools, etc. because phones are (which I love!). The pictures posted are from the spacious room WITH a true hot tub. With robes, slippers, and a never ending supply of plush towels, one couldn't be happier. The shower had multiple shower heads with a keypad to set which ones on/off, etc. The room could definitely accommodate 6-8 people due to the size. What a good girls' weekend idea! Room service food was They also offered yoga, coloring, quiet rooms, and many more areas to relax and decompress. The ONLY thing lacking was the massage. Unfortunately, it was so-so, which was disappointing since it was . It didn't start on time and was out before the "50" minute allotted time. I'd say the massage maybe lasted 35. The masseuse also started it off by saying she was having a stressful day All that said, I think the massage was a one off, and I'll definitely try a service again. 4/5

Our massages were great. The therapists were kind, professional, and very responsive. The massage…read moreroom was super cute and relaxing. The fireplace made it feel very cozy. We enjoyed the bath ritual, the outdoor hot tub, and the indoor hot soak tub. The bath ritual hot tub could have been a little warmer. There were hardly any quiet spaces in the spa areas and no one enforced keeping spaces quiet and tranquil despite the signs everywhere. For such an expensive resort, there were some things that really surprised us. Most of the staff were friendly, but it wasn't the caliber of customer service we were expecting. Our room was just ok. We liked the high ceilings, the comfy sitting area, the bed, Kohler shower, and the fireplace. A light flickered next to the bed, preventing us from reading in bed because we had to keep it turned off. The bathroom didn't have nearly enough hooks for suits and robes. The bathroom felt tired and didn't seem very clean. There was even a plastic wrapper on the shower floor. The toilet paper quality was surprisingly poor. The magnifying mirror wouldn't stay in place, and the hairdryer barely worked. This was unacceptable at these prices per night. We had fun, but it was very expensive for the quality of the experience.

Some good things, some not so good. The place is really busy so I am a bit wary of catching…read moresomething. This is a BIG water park resort. There are literally tons of people surrounding you. The water parks and slides look like so much fun but I am super paranoid about catching anything some I have low immune system tolerance. I like the ambiance and nature hiking you can do around the area. Also there is plenty to see outside of this resort. I got so many pictures it was fun just sightseeing. I would still come to this resort but it's weird if you don't participate in all the activities that this resort has to offer. It is just not for me, myself and I.

Wisconsin Dells is a vacation destination for people who live in Chicago. Since my son moved to…read moreChicago, on my last visit, we decided to make the two hour drive to the Dells. I used my Silver VIP membership to exchange for a one bedroom unit. The unit was perfect. It had fireplace, a full kitchen, a roll out couch in the living room for me and a master suite that accommodated my son and his family. This is a perfect place for families! We were able to use all the attractions at the Wilderness Lodge as well as Wilderness Lake. My grandson is two years old. He LOVED the water parks! There were many for toddlers his age. His favorite was the wave pool. The whole resort is gigantic! It took us two days to figure out all the activities. They are free to timeshare owners. Among the activities are race cars, a movie attraction somewhat like Soaring at Disney, many water parks, slides, a lazy river, many jacuzzis, free water taxi and a horse drawn carriage ride to the canyon. Since the resort is oin the center of the Dells, there is no shortage of restaurants for dining. I was pleasantly surprised with the resort and the Dells. We definitely will return as long as my son lives in Chicago!

We stayed at "Happy Heaven" (7/30-8/2), managed by Sand County Service Company, and it was a major…read moredisappointment. The cabin was dirty on arrival: dust, dead bugs, trash under the bed, dirty bedding, and a strong musty odor. The outdoor space was no better -- the deck was covered in animal feces we had to clean, the yard was overgrown, the fire pit unusable, and mosquitoes made the space miserable. Inside, we found dangerously overloaded outlets and endured a nearly two-hour power outage caused by the owner's appliance. This was not the safe, comfortable, or enjoyable stay we expected at the price paid. We contacted the management company three times afterward with photos and a fair request for partial compensation. Each time, they refused to take responsibility, offering only excuses and dismissive responses. Travelers: expect a dirty, neglected property with zero support if issues arise. Owners: beware -- your property and reputation are at risk with this company. Many management firms care about guests and homes. Sadly, Sand County Service Company is not one of them. NOTE: We only took pics of the electrical for insurance purposes. We were too busy cleaning for two hours to take more. Trying to salvage a vacation!

I first rented with this company years and years ago and found the rental units perfect each time…read more I hadn't had occasion to rent again until this year and decided to bypass Airbnb and VRBO and go back to this company. I was not disappointed to once again find the perfect place to spend our little getaway! Immaculate lodging and everything we needed to make it perfect! I can't give them enough praise.

We came here to celebrate our wedding anniversary and the 4th of July. We thought about staying…read morehere but the room prices were too expensive. We had dinner reservations at their Double Cut Steakhouse. Our server told us about a fireworks show at dusk there so we walked over to the convention area and they had lots of seats set up for the public to sit which was nice. This place is HUGE - they own so much space here. I was really surprised. The fireworks show was really good. It went on for awhile. We enjoyed it. I think we dodged a bullet with the parking because we were there for dinner. You had to go past an attendant who had a sign by him that parking was $25 per car. When we told him we had dinner reservations, he let us go through. All in all, a good experience. Detailed review of the steakhouse in a separate review.

Full disclosure booking here was an accident, I actually meant to book wilderness but had a stroke…read moreand not only booked here instead but selected a non refundable booking. Oh well. My Wisconsin coworker assured me that Kalahari and wilderness were interchangeable. Primary plans were for June but terrible weather in the Wisconsin and Chicago area for the 48 hours of our intended arrival made the trip impossible. I was able to cancel and get refunded for everything except Kalahari. Which is kinda fucked up because weather shit Is considered an act of God. I have no doubt I could have gotten a refund with the credit card but figured it would be less of a headache to just change the dates later in the summer. Fortunately, Kalahari was able to accommodate that. They wouldn't, however, give me a credit. They required the actual dates which didn't feel very customer service oriented-y. GF's birthday felt like an appropriate time to reschedule so I scrambled to get everything else required (flights, etc) sorted out to ensure the new dates would work. Contrary to some of the reviews I see, there was literally zero issue with check in. It took less than five minutes even though I was not able to use the self service kiosk because of the little date change situation. We stayed in the main resort which I would highly recommend. It was very convenient to be able to pop up to the room to charge something or grab something we forgot. First encounter after check in was weird. I went to get a coffee and ordered a cold brew. I asked if they had oat milk and the guy behind the counter was confused "you want to buy a bottle of oat milk? We don't have that" um.... no.... I just stared at him unsure how to respond. Milk in coffee isn't a foreign concept as far as I'm aware. He tried to tell me cold brew doesn't ever have milk in it. He called over another staff member. I asked if there was a milk station like in standard Starbucks and they said no. After a lot of back and forth eventually someone acted like they were doing me a huge favor by pouring a little oat milk in my cold brew. I would have wanted some sweetener as well but I was not about to push it. We made our way to the outdoor park which was underwhelming. There is a normal pool, a kiddie pool, another area that looks like a pirate ship conglomeration with some slides and other pouring water down things. There is another slide surrounded by an outdoor lazy river that was closed on that particular day. I don't recall if the side was open at that time. Not too much to do here so we made our way inside. This was where the rubber met the road, so to speak. Much more shit in here. There was that thing you can "surf" on that I was not about to do. There was a lazy river, small slides for little kids, I want to say maybe three structures that housed one to two or three slides for adults. There was also one hot tub and an area where you can shoot basketballs. There was also a swim up bar. They were very aggressive about checking ids but didn't check mine so I guess I look like an old hag. Overall it was just not as much as I was expecting for some reason. I was impressed by the cleanliness. Not that it was squeaky clean but I felt like a water park could definitely be worse. They do have cabanas you can rent. We rented ours on day of (a Monday in August) for $300 for the day. It was really nice to have a place to chill outside of the hustle and bustle of the park. We also had our own server, couches, waters, and a tv. It was really nice. We got pretty much a basic room in the main resort. No view whatsoever. The size was decent and included a mini fridge which was nice. The bathroom was small but the toilet flush was very mighty, much appreciated. The beds were SO comfy and plenty, very fluffy pillows were provided. Nothing like the flat, shit you would find in a civil war soldier's coffin bullshits one gets at most hotels. Thermostat worked well. My main complaint about the room was that the water pressure in the shower was ABYSMAL. It was literally like a sprinkler. When you spend time in yucky water park water you need a good hose down afterwards. If you have thick hair, forget it. It takes so long for that sprinkler ass water to penetrate its like not even worth it. This alone is a reason I would look to stay elsewhere in the future. If you don't have thick hair or don't care then it's a non issue. Oh, house keeping was great too. They took care of us and provided an abundance of towels. Probably doesn't come as a surprise but this place is absolutely crawling with children. The number of times I was pushed, bumped into, shoved into a wall, splashed, screamed next to made the lazy river basically untenable and degraded the experience in general. What can you expect from a water park though?