After 3 short years the gas line from my tank to the 25 hp mercury outboard completely…read moredisintegrated! The bulb and hose were cracked and sucking air. It was an after market hose kit so was not the best quality I guess. On this boat there is a female connector on both ends of the gas line and was hard to find one that fit. The technicians at Don's took the time to find the right one and modify it to fit my setup. Most of the negative comments for Don's are at least five years old so I would say to disregard them. The staff here were professional and friendly. The whole store is well stocked with everything you might need for your boat and has many OME products rather than the off market brands you get online. This is October so the mad rush is on to get boats winterized so make sure you communicate with them what you want on your service request. Remember-that mice can get into your stored boat and take precautions like dryer sheets or traps to avoid damage.

Just called to schedule an appointment to get my boat winterized. Brian claims they aren't able to…read moreschedule appointments and I need to drop it off. I explained I'm driving from over an hour away and I could schedule it several weeks out, but he was still no help. I guess Don's Marine can't plan the work, or work the plan. Unsure how they can claim 95% customer satisfaction on their website because this isn't the first time they disappointed.

I would highly recommend Lake Wisconsin Cruises. We did a private charter this past Saturday for my…read moreBachelorette party and it was amazing. Everyone had a great time, plenty of room, we could bring snacks, there are bathrooms on board, and the staff was wonderful. We are already trying to plan a day to try one of the other cruises they offer. Can't wait to do it again!

What a great crew and you cannot beat the amazing views! It was a cloudy day and it was still…read moreawesome! Highly recommend!

The staff are all so friendly! It was our first time kayaking with a group of people. They did a…read moregreat job explaining and answering all of our questions. They offer many different options to take. Would definitely recommend them and we will be coming back!

The family who runs this are really great. Excellent canoes, beautiful stretch of river and perfect…read morecustomer service. Our time on the water was seamless and we got to truly relax and enjoy the majesty of the Driftless

Wish we could give more than 5 stars! This experience far surpassed my 6-year-old grandson's…read moreexpectations. We got to see a two-headed snake, so many gators, and the biggest snakes we've ever seen. The absolute highlight was when my grandson and his Dad got to hold a gator--he hasn't stopped telling everyone about it since! Definitely a must-see highlight of the Dells.

My son has become Mr Alligstor almost overnight (well it started maybe around May of this year and…read moreapart from his normal video gaming, Alligators -- and to a lesser extent Crocs and Caimans) are his jam. He had been watching science-related videos, reading books, talking alligators and crocs nonstop. We were planning a mini father son trip and I wasn't sure where to go, when to my surprise I saw that Wis Dells had an alligator place! So we actually headed up there from NW Chicagoland for Alligators first...and boy this did not disappoint. The place was surprisingly very clean and not smelly at all--I had a college roommate who bought an old Used car that had a garter snake in it and he kept it and boy did it smell...so this is no small feat to keep it clean with this many reptiles. It was the first thing we did in Wis Dells and my son was there a good couple of hours (entrance was about $20 for us to visit and then you can buy food to feed -- meat packets were very reasonably priced), and also feed alligators, pythons, snapping turtles, alligator snapping turtles, caimans live mice and/or rats depending what the animals needed that day. Thankfully the owners -- lovely people who have been there nearly 30 years -- feed the live animals we don't have to touch them. I'll admit that left me a little squirmish but my son was in heaven. We were there about 2 hours (most folks I imagine last about 30 mins) and my son was really excited to see the animals -- behind closed glass tanks. They have 14 or so gators in the big tank right as you walk in, have an albino alligator (large one too) in a separate tank behind. Several pythons- including a jumbo yellow scary python and one a little smaller next to it. They have turtles, some smaller snakes, and some toads etc in other cages.... I figured we saw all we could ever see that first 2 hours as it isn't the biggest place, but my son really wanted to go back before we left, so we went back 2 days later and I don't know how we missed it on day 1, but they had a photo opportunity to hold an alligator (its mouth is taped for safety) and that was the thrill of my sons life! He's been telling everyone about that post our visit. Overall it was impressive how clean and not smelly the place is, showing the care the handlers/owners take to these animals. One bit of advice, while they have some very brief blurbs on some (not all) of the animals, I'd recommend adding more complete blurbs in the animals like a traditional zoo would. They also have an opportunity to buy alligators (which presumably is legal in Wisconsin) and that is something I'd never recommend -- Thankfully they aren't cheap so kids likely couldn't do that without a parent being involved:). All in all across 2 visits we were there 3.5 or so hours and my son had the absolute best time of his life. I can't thank them enough and they were super great to him answering his questions, etc (especially since on the second visit they were pretty darn crowded but they gave my so. Extra special treatment :) ). A wonderful experience-- and a reminder of the things we parents do for our kids lol - as Id never be there if it was t for my son, let alone be there twice! We will be back too next time we go to the Dells (I hadn't been to the Dells in over 20 years--first time as an adult, and I hadn't a great time, but this was amongst our biggest highlight of the trip)

Horrible experience with their service and owner. I went to have a boat warranty transferred and a…read morefew other minor things. They told me it would take 2 hours to do and I would be out of there by noon. I drove from 3 hours away. Left my house at 5 in the morning. Got there took the cover off my boat and unhooked it. When I came back around noon they said it would still be a little bit. After sitting in my truck for another couple hours I went in to ask about it. Kept getting the run around. I was finally able to leave at 515 when they closed. They brought my boat out and didn't even clean the algae and scum off of it after pulling it out of the water. Then I look down the side of the boat and a huge scuff mark from hitting up against the dock. So the owner cleaned that rub mark off about 6 ft long. Then they locked up the doors and left didn't even offer to help me put my cover back on the boat. When putting the cover back on I realized why. There was grease all over my seadeck on the back platform. Then when I got inside the boat there was a chip out of my floor gel coat and random cuts in the main piece of seadeck. Also grease from dirty mechanic shoes inside the boat and the battery box covers were left off as well. I took the boat in on sept 11th 2025 and this review I'm finally leaving on Nov 7th 2025. After going back and forth with numerous phone calls that were never returned and text messages left unanswered. I was originally apologized too from the owner and he said he would get it all taken care of for me now the last message he sent me stated there was no way his mechanics caused the damage to my boat and when I responded I never got a response from him. I just simply wanted the damage to be fixed but now I guess I will be more money out of pocket to fix the damage caused by the neglect to my boat by their service team. I just purchased the boat and it had 190 hours on it and was still in like new condition. 2022 Mastercraft nxt24. I have never been ran around so much by a small business owner. He blames it on loosing his service manager. Just nothing but excuses from him. I have gave him more than enough time to remedy this situation and have gotten no where with it. Im honestly surprised my warranty got transferred through ilmor and mastercraft. I made sure to call and verify those things. Also you think that when I called to setup the appt and told him I was 3 hours away and that he was the closest mastercraft dealer to me that he would have looked up any recalls or warranty issues with my boat so we could get those taken care of while I was there also. I learned when I was there that my surf system tab sensors have a replacement for them. They didn't have them in stock so I couldn't get the work done while the boat was there. Now I have to find a different dealership to take the boat to and get this issue resolved. Nothing but bad business. I'm assuming he won't be around very much longer with how he conducts himself. I'm uploading photos and screen shots of messages as well to this review for proof. So disappointed....

We have visited Redline several times over the past year, and I cannot say enough about their…read moreexceptional customer service. The staff is professional, friendly, and knowledgeable. They are highly responsive to our needs and always eager to please. Most importantly, when they promise something, they deliver.

Blackhawk River Runs canoe rental was awesome from start to finish! They provided great guidance of…read morehow to navigate the river and provided phenomenal customer service with detail to cleanliness. I highly recommend using them if you are looking for a fun day on the Wisconsin River with 2 pickup times to provide plenty of flexibility.

We had a perfect rental and canoeing experience! The Blackhawk River Run team was extremely…read moreprofessional. They were very helpful with upfront reservation communications, provided great instructions on how to navigate the river, had our gear ready, had a very clean restroom and clean bus. They were timely on our return run pick up. Our group had a blast and Blackhawk River runs made everything seamless. Can't wait to go again!! Gorgeous river experience! Amazing!

Any place that has a dog in the shop, you know your going to be taken care of. Jenn was amazing…read morewith customer service and the work they did was top notch. I broke the skag off my mercury 150. They had me drop it off in the morning. I received a Curtsey call from Jenn that they were painting the skag and start driving in and it will be done before you get there. I left my house and rolled in to my boat ready for hookup. They charged a good price and I was more than satisfied with the service received from beginning to end. I recommend these guys to anyone that runs into a rock like I did.

From the owner: We DON'T do MECHANiCAL Work! We are a welding shop that specializes in boat prop repair. We repair…read moreskegs and cavitation/anti-ventilation plates along with the boat props. Other services we offer include: high performance stainless steel repair and customization/blue printing, inboard prop repair, new and used props for sale, and prop hardware and accessory sales.