We went here for a wedding and saying it is stunning does not really describe this venue. The view of the Berkshires during the ceremony was breathtaking. The food was delicious- rave reviews on the steak and scrod. Dessert was a huge brownie sundae. Plus the staff were so friendly. I also loved that you could utilize the outdoor area during the reception. It was a wow! read more

We attended a wedding at the Log Cabin. The location is beautiful and a solid choice for a special occasion. The staff was plentiful and accommodating. The food was a step above normal reception food. A very nice destination. read more

Don't use them for open bar Had a large affair there recently and was contributing a substantial amount to the event. Cindy the manager was over heard rudely reprimanding wait staff bar tenders for putting too much drink not enough ice It was tacky to over hear. But later we learned more about her Me and one other individual went up to the bar Both ordering our own drink and our significant others a drink We were told no it's 2 drink per person We are 2 people and we ordered 4 drinks 2 drinks per person precisely So I said we are only ordering 2 drinks per person She said no you ordered 5 I said I want 2 drinks One for me one for my wife She says well she can come up Here I explained she is handicap She can't come up can I just have the 2 drinks. She said I don't think so And at that point I made arrangements to lower the tip An hour later I went up to get my final drink for the evening. And since I was taking care of the bartender that was up there I told him what happened He shared that sounds like her He can't help because she is the manager But told me how this is not the first time someone has complained about her lack of tact I asked if he realized by her doing this sort of thing it screws up the shared tip for everyone The ownership must be an absentee owner because there is no way they haven't got a glimpse of this woman's attitude Now the other part is really concerning We are using a restroom with 4/5 soap dispensers NONE WORKED !!!!!! I kid you not So much for sanitary conditions with the lack of soap read more

A terrific location if your looking to impress. I've attended several different fundraising events and each one has been classy due to the service level of the Log Cabin. This isn't your run of the mill diner, you actually must wear a shirt and some shoes. If your looking for memories and atmosphere then this is that perfect spot. Every dollar you spend is without hesitation, worth it since these will be lifetime memories. read more

Log Cabin - Dressed for a fundraiser at the Log Cabin - American Near Me - Holyoke, Massachusetts

Nothing would make me want to go there after eating their stand at the big e. Got a burger- like chewing a hockey puck. No thanks.

Went there with a bus tour. Lunch and entertainment included. The table setting initially was fine. Water and a complementary glass of wine waiting. Rolls and salad was served family style. Rolls were good, warm and moist with fresh butter. Salad was tasty but oddly shredded like it was coleslaw. But the entrees served for lunch were a disaster. A 'fried chicken with white gravy' on a bed of green beans. The chicken was a thin slice of breast meat hidden in the middle of a thick fired crust of doughy tastelessness. The green beans were completely overcooked, mush. Everything under seasoned. Also served was a pot roast. I took one bite, it was so dry I needed half a glass of water to get it down. Both entrees were inedible. I suspect that the pot roast was immediately sliced after coming out of the pot, not allowed to rest and lost all it's juices. Also served were oven roasted red potatoes, quite decent. For dessert a nice slice of pumpkin pie and ice cream was ruined by being over sweetened by being drizzled with caramel. Aside from the food the entertainment was a male and female singer doing 50's and sixties music. The girl was good. The male was not. read more

We have been going here every year as tradition prior to the pandemic it is always been good beautiful atmosphere great staff clean organized and reasonable prices this year was a hard year for us all so we decided to go and try to have some normalcy the staff were great we were quickly seated perfect table looking out we decided to grab some food I have to say the food this year wasn't the best price's went up and the quality went down expectations were different then the outcome definitely not worth it unfortunately we will be breaking tradition and cooking at home we will not be returning here In the future read more

I attended a conference here today and it was a very nice facility. Looks like a "log cabin" from the outside with many added on additions. Nestled on the slope of Mt Tom, this rustic banquet house fits into the landscape without instusion. Parking is out front, side sloped, as well as up on a steep hill above the facility. Not the best set up for elders or wheelchairs, the w/c ramp is off to one side of the steps, but not well marked. Inside was clean and spacious. The food was better than expected. It looked as they have some nice outdoor areas off the banquet room. I could only see a tad bit off the view as it was a rainy and foggy day but I am sure that it is spectacular on a clear day. I could see many gay weddings happening here. read more

Today I spent the majority of my day at the Log Cabin for a conference and have to say that I really enjoyed the experience. The interior of this building is well designed and it has a lot of amazing touches that made the day comfortable. The conference space itself was large and the chairs were comfortable. The bathrooms were well maintained and the main areas were filled with more comfortable chairs and fireplaces. I felt as though I was at a luxury hotel rather than a meeting space. The staff here was incredible. They took care of everyone's needs, and went out of their way at one point to find me Spenda for my coffee. The pastries and snacks they provided throughout the day was delicious, and their coffee was great. The only downside to the food was lunch. Some of the lunch items were phenomenal while others were not as good. My favorite was the Mahi Mahi as well as their bread sticks. This location also had a great outdoor area that provided a nice space to relax when not in the conference. Overall, this is the best place I have been to a conference and have to say that I will try and attend more conferences at this location. I can see why people do their weddings and other celebrations here. read more

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The Upper Vista at the Log Cabin was absolutely Stunning!!!! I highly recommend this venue! The staff was amazing. The Event Consultant, Nicole went above and beyond to make our day special, so dedicated, knowledgeable, and on top of things. The set up and attention to detail couldn't have been any better! Our head waitress, Taylor was so accommodating and attentive. Ian did a fabulous job, the food was delicious. Each and every person We dealt with were so friendly and helpful. Our guests are still raving about their experience! Thank you for making our day perfect! read more

We attended a wedding at the log cabin, the views are amazing but the service is terrible. The site forced guests to wait outside the venue because they were running late, had another wedding going on so during the ceremony the reception could be heard. The worst part was a waitress quit and walked out during the wedding so dinner service was two hours late and food was cold and some people at the table were served and others weren't. Guests were having to clear their own drink glasses. The service was horrific! read more

My husband and I had our wedding here in October 2010 -- our families both live in the area -- and we are so glad we did! I had heard good things back when I was looking, and although it might not look like much from the street, we were both really won over by the scenery of the ceremony site, which is a hilltop vista overlooking the Pioneer Valley. But it didn't stop there, their service was also fantastic. They had plenty of drool-worthy menu items to choose from that came out just as good as they sounded. They had plenty of vegetarian options and even accommodated for a vegan diet. I wont even get into the popularity of the Oreo cookie covered ice cream dessert. I didn't get a chance to have cake, but it looked beautiful - since we out having pictures taken during the sunset. We've had nothing but compliments on everything! The only daunting moment was the paperwork of getting all of the vendor information and the event play-by-play, but it's all worth it. They run the show the day of the event so we could just sit back and enjoy the day. They did such a smooth job in fact that we didn't even know that the vendor we paid to set up our seat covers decided not to show on time, until we were on our way home from the honeymoon. When my mom told me that our event coordinator asked her if it was OK for them to go ahead and use their own seat covers. When we called to follow up, they had already worked out payment out with the vendor. The place looked amazing, the food was great, the service was exceptional. We would recommend this to anyone who wants a stress free event and some of the nicest scenery New England has to offer. read more

A delicious brunch was eaten here by me. My GF's family invited me and I was excited to partake. The valet parking was certainly a plus. There were many stations to enjoy at our 2p reservation time. I dove into the breakfast bar first having scrambled eggs sausage bacon and potatoes. 2nd trip was to the carving station were I gave into temptation and selected bothe the prime rib as well as the roast turkey. All was amazing with no shortages and the wait staff was extremely attentive and fast read more

I recently had my bridal shower at the Log Cabin and was more than impressed with the entire experience. From planning stages to cleanup, everything was seamless, even with rescheduling due to the pandemic. During the shower, the waitstaff were exceptional and accommodated all our guests needs. The venue itself is absolutely beautiful, not only does it have amazing mountain views, but the function space is really lovely. Even the bathroom was fabulous, equipped with a fireplace and a basket filled with toiletry essentials. I would highly recommend the Log Cabin, whether the event be large or small, you will not be disappointed. read more

I came here for my company's holiday Christmas lunch-in. There was valet parking as soon as we came up. Which was great, because I was not in the mood for walking. We were able to check our coats in as soon as we came into the door. Everything about the place was beautiful. I bet it's gorgeous in the summer. They had a snack table, with a decent amount if fresh cheeses, crackers, veggies, fruit and dips. There were dessert tables all over the place and a manned bar. The tables sat 10 people at each table. We had about 370 attend. It was packed. As we sat there, they continuously filled our water cups. We were served a fresh salad and Olive Garden grade breadsticks (yum!!!) Once it was our tables turn at the buffet line, there was a selection of fresh fruit, veggies, pasta salad, salad, prime rib, pork chops, chicken, veggie lasagne... It was all really good. There was pies, ice cream, pudding, jello at the dessert tables. The only bad thing was that it was freezing cold! Lol. I would definitely come to an event here. It's gorgeous! read more

I have been running an organization for 25 years that puts on several dinner events per year, with 80-100 attendees, eating a delicious buffet dinner, hearing excellent presentations, and building valuable business connections. The Log Cabin and Delaney House have hosted the vast majority of our events, always with carefully preparation, well trained servers and managers, effective business practices, to the point that many of my customers chose to have their business and personal celebrations at these 2 quality facilities. I've gotten to know many of the employees, as well as owners, and they work hard for the money, and I am happy to give it to them. read more

I recently attended a reception for a funeral service at the Log Cabin and was stunned by the quality of food and service. The food was served buffet style with beautiful presentation and servers that were quick to restock. The service was almost too good - kept places clean and whisked away plates as soon as you looked finished. The staff also helped us set up a slide show. The views from the windows at this venue are amazing and the outdoor patio looks lovely, though we didn't get to enjoy it since it was very cold. I highly recommend visiting this place for a meal or considering it as an event space. read more

My boyfriend and I attended a benefit there last night. It's a beautiful place but we were quite disappointed when we ordered a Tito's with soda water served in highball glass and a bottle of Michelob. Our bill was $18 for the one round.not including the tip we usually leave at the bar. I think that was far too much. My boyfriend is not a cheap man by any means he is very generous and has no problem paying for something that he feels is worth the price. This was dissapoining... On the other hand. .The benefit was wonderful! read more

Top shelf is how I would describe the Log cabin and their staff is exceptional! My wife and I had our wedding here 9 years ago and it has only improved over the years. We adore the log cabin and are confident that you will also. read more

You would think the view would be enough, (breathtaking mountainside views abound)! but, it doesn't stop there-fire pit areas with comfortable seating, the beautiful tent, ceremony areas (oh what a backdrop!), the various indoor spaces, elegant, classy with a staff who are always welcoming and accommodating. Absolutely fabulous, thank you Log Cabin! Your fan, Pamela read more

Absolutely horrendous for a function (perhaps other than a wedding?). Accompanied a senior group for a "Clambake" special ($60) which consisted of a weird clam chowder, overcooked and chewy barbeque pork ribs, overcooked and dried out barbeque chicken, baked potato, corn nibblets and overcooked and chewy lobster. Service was horrible. We ended up clearing the tables ourselves. The highpoint was the entertainment. Can't imagine having a wedding here unless they bring in food from outside. read more

The Log Cabin is the go-to Banquet Hall for formal and company functions in Western MA. I've been here quite a few times, however the most recent trip was our most memorable. The overall appearance of the venue is very warming, upscale, and inviting. The hall includes a dance floor, a stage area, and comfortable table seating for a few hundred guests. The food is served in waves to the entire hall, depending on what you're having. There are 2 full-service bars, one on each side of the hall. Forewarned, the alcohol selection is very fair priced ($6 mix drinks) however the selection itself is limited (no real top-shelf liquor). The food itself is very good, and cooked to order. A guest at our table had an issue with what she received and it was corrected immediately with no hassle. The desserts were excellent, and served coupled with a cup of coffee if you chose to indulge. Overall, my experiences at the Log Cabin have always been favorable. I'll always recommend having company functions or other things of that nature at this venue. read more

I recently attended a group leader luncheon for Landmark Tours & Cruises and was once again so amazed at the outstanding service we all received during our time at the Log Cabin!! They never disappoint. I have attended numerous events there and the food is ALWAYS amazing and the service--really top notch!! Everyone at my table was so pleased with everything that was served! I have recently changed to a vegan diet (vegetarian with no dairy/eggs) and the chef prepared a delicious vegan lunch for me and they also were kind enough to modify the dessert so that I could eat that as well! I hate asking for a special meal but they were so accommodating and didn't make me feel like I was a nuisance! One last comment---the breathtaking views from the beautifully decorated dining room really add to the wonderful experience! If you are planning an event--you should check them out!! Thanks, Log Cabin!! read more

AWFUL PLACE TO EAT! And if you talk to any of the employees they are over worked with double and triple shifts with no breaks, and if they do its after 8+ hrs of working. If you ever go on a holiday ask how long they have been working just that day!! Food is cold and the orders are usually not what is asked for. Not worth the price you pay. read more

My wife and I got married here on June 11th of this year and we loved every ounce of what this place has to offer. Our wedding planner/coordinator was Beth, and she made the whole process as simple as could be. The Log Cabin has one of the best views in Massachusetts which overlooks the Berkshires with a beautiful sunset. The food, the staff, the whole ambiance was worth every penny. This is a must see when planning a New England wedding, you won't be disappointed. read more

We loved our wedding at the Log Cabin. The food was delicious, the view from the Southampton room breathtaking, the service excellent, and the ambiance wonderful. The staff really proved to be top notch. My husband and I even had our own waiter for the night which was an unexpected but lovely surprise. I can't thank them enough for making our day truly special and beautiful. Love this place!!!! read more

Nice spot for events and banquets. I feel like the decor is somewhat dated though. Bartenders and servers are very attentive, however after attending several events here I find the food to be somewhat lacking in flavor. read more

I have been here for weddings and most recently, for a benefit dinner. I have to say that both times I was not disappointed. The food was great, the service was very good and the view was very cool. It is a pretty big facility and is worth looking into if your planning a reception or other big event. read more

We had our wedding ceremony and reception here on June 23. From start to finish, The Log Cabin was amazing. The facility itself is very nice - the view is what makes it. Our room (Southampton) overlooks the valley and the sunset poured in the windows (when the opened the shades so we wouldn't be blinded) and was gorgeous! The room and adjacent patio were so beautiful and spacious. The wood bar area in our room was a great touch. The ceremony space overlooks the valley, too. The flowers were understated and just perfect on the stone altar. The staff is tremendous! Chad was our coordinator and he was so awesome. He guided us through the process of planning and was incredibly helpful. Tori was our day-of coordinator and she was calm the whole time and kept everything running smoothly and was adaptable to our schedule (within means - she did keep us on track!). Our lead server was Keith and he was spectacular! What a great guy. He tended to the wedding party and remembered what all of us was having. He was so attentive without being overbearing. Everyone at the Log Cabin was so professional, even the front office staff when we dropped off our centerpieces and escort cards. The food was so good. One friend said at our afterparty that he wished the food hadn't been so good because his pants no longer fit. We could completely customize our menu (we had a tomato-mozzerella-basil salad for our starter... our favorite! AND it was sooooo good!) and had FOUR (yes FOUR) entree options. Where else can you get that?! The passed hors d'oeuvres were so good, and the chef chose a couple in addition to the ones we picked. His choice of mini philly cheeseteaks ended up being the biggest hit of the cocktail hour. The Log Cabin included cake in our package. We chose chocolate cake with white chocolate-raspberry filling. It had real raspberries in the filling... not jam or whatever. It was such good cake and it was beautiful! We were so pleased. Plus, it was served with a vanilla crunch ice cream with raspberry sauce (our choice) that was rumored to be very good (we didn't have any because we were dancing our butts off). One of the best parts about The Log Cabin is that they take care of everything after the wedding. We will go pick up all of our centerpieces that we brought later this week. I always get annoyed when I'm in a wedding and I have to round up centerpieces at the end of a wedding... who wants to do that at the end of the night? All in all, between the view, the facility, the staff and service, and the food, The Log Cabin was a real winner. Our day was so amazing, and everyone in attendance said it was the best wedding they've been to (even those people who NEVER say that kind of thing). We thought it was pricey when we started, but now that we're all done, we think we got waaaay more than our money's worth! We wish we could do it all again! read more

My husband and I were just married here over labor day weekend in 2014. We chose the Log Cabin after looking/inquiring after a number of venues in and around Boston (where we live). The Log Cabin was reasonably priced, clearly had good service, and (as anyone who has ever been there can tell you) is absolutely gorgeous, set on the side of Mount Tom in Holyoke. The owner of the venue (as well as The Delaney House and The D. Hotel), Peter Rosskothen, helped us every step of the way. He guided us through the process-- there were a lot areas where we didn't really know what we doing-- and his vast experience in planning events helped immensely to decide what was/wasn't important for our day. He was very flexible with our ever-changing requests, and was always only an email/phone call away. The planning process was so easy-- and I honestly felt totally secure in relying on his expertise for the day. The service was impeccable-- we had a person designated to coordinate for our day (Josh-- who helped coordinate vendors, staff, etc-- and was AMAZING), and our own personal waiter for the night of, to make sure we ate and never had to go ourselves to the bar. The waitstaff and bartenders were so friendly and helpful. The food was amazing-- and we were consistently complimented on its quality. Clearly, these people know what they are doing. Even at the end of the night, they took care of wrapping everything up for us, so that I, nor my mother or sisters, had to worry about making sure we had everything we needed to take back with us. My favorite part of the venue is the outside-- a lot of our party enjoyed the opportunity to escape the loud music inside and sit out by the fireside enjoying a cocktail with a view. At the end of the day, the beautiful view, spacious outside, and open air are what made us choose The Log Cabin. We definitely chose well, and are still getting compliments on the venue. Thank you to Peter, Josh, and everyone who made our day so easy and stress-free! We had so much fun, and are so grateful to all of you! read more

5 stars are not enough stars for the Log Cabin! I can't say enough good things about this place from everything to the view, the staff and the owners this place is top notch. We had my daughters wedding here last weekend and it exceeded every and all expectation. All of the staff were so caring and genuine and extremely professional. The owners are so hands on and really care about every detail. The facility is extremely well kept and every detail of my daughters wedding was executed to perfection! I can't say enough good things about the team. Collin our lead server made us feel so at home and was there for us for everything. Josh Costa the manager was so professional and helpful and we were lucky to have him. Peter the owner was there for us every step of the way! The food was amazing! We had lobster with our surf and turf and it was the best! All of the food from Hors D'Oeuvres to the dessert and the grilled cheese late night snack were so so good! I will never forget the amazing experience that the Log Cabin gave to us and how perfect they made my daughters wedding! I am just so thankful for everything they did for us !! read more

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Easter Brunch. I have one word to describe my experience, simply horrible. We were seated and greeted rather quickly and it all went down hill from there. The carving station was awful, beef was over cooked and fatty. I couldn't even cut into my piece. No fruit display other then a small bowl off the sides of the carving station that were never refilled. The rest was mediocre at best. Our server, heart, was one of the worst servers I have ever had. I am a server myself so I tend to be very lenient during busy events but we were an 'extra seating for overflow reservations' and were her only table so she had zero excuse to pay no attention to us. She stopped by our table once to drop off drinks and then we didn't see her until we were done with our desert. Our water glasses remained empty the entire brunch and we all would have loved a coffee with our desert! We did address it with her kindly only to be given an excuse about the computers lagging and thats why she hadn't been to us our entire stay. We finally flagged her down another 15 minutes later foe the check. Easter brunch was advertised with the year 2018 after it for 34.99 a person and 16.99 for children. We were charged 36.99 per person. We asked her about and she said it has been the price all day so grabbed a manager. We showed him the website and he said he would honor it and then we left a complaint about the server and were given 15% off the check for the inconvenience. When brought our new check they did NOT change the price per person and only took the 15% off. We were annoyed and frustrated at that point so paid and left without another word but that means the four easter seatings for brunch they had probably totaling to over a thousand people were charged $2 dollars more per person all day. I do not recommend the holiday brunch to anyone and they really should rethink or retrain some of the staff. Empty dishes, empty glasses, cold food, over cooked food.... it was an all around train wreck and I will not be back. read more

When my little brother told me he was getting married at "The Log Cabin" he was quick to follow with a, "but it's not like, you know, like maple syrupy, it's wicked nice, and the people are awesome. I really think you'll like it!" I really did like it, and the people were AMAZING. The venue is really beautiful, the grounds and the view are spectacular and the food was really good. This review is about Jimmy. I was a bridesmaid in this wedding. Jimmy was server to the bride, groom, the bridal party, and i think the parents for the entire event, and to call him a server is a great injustice. He made sure my glass was never empty, that I was always where I needed to be, and at one point HE BROUGHT MY SHOES ON A TRAY. "Miss, they're going to take another photo." My date was away from the table when they started to bring out appetizers of tomato salad. Starving as he was, he would rather die than eat a tomato. I asked Jimmy to see if he could bring out some bread for him to eat, or anything else at all. Jimmy won again when my man came back to find a the most delicious pumpkin soup at his spot. I'm pretty sure Jimmy would have held my hair back if it had been required, but as he was bringing the drinks, he was also in control of my intake. This may have been his finest accomplishment. I was one of many people in his care, and we all felt as if he was our personal attendant. He made everyone's day and evening very special, and the entire bridal party was smitten. At the end of the night as everyone was winding down, the groomsmen chanted JIMMY! JIMMY! as if he had made the winning touchdown. If you plan your wedding or event at the Log Cabin, you will be very lucky to have Jimmy on your team. read more

This spot isn't just a normal spot for just dining & such because if there's a event like "The Big Smoke" via WAQY/WLZX which also sponsor this this place by far helps a bit of that with the food & ambiance. They do h'or derves which aren't too bad but each person is going to have their own taste obviously & with the meal with this event you got buffet but this one they do it right & proper from the start whether be spirits or non-alcoholic you couldn't go wrong unless you do that yourself. Views when they begin as the sky goes with the sun & on a perfect day you see a far from the mountain you're on & this also is good for like weddings or such but if weather is rainy or breezy/cold if you're not dressed oh boy. Overall "The Big Smoke" is pretty much good & if you get the tickets in advance you get a price break & with that you get three cigars & yes they bring from distributors their selection so if you want different & don't wish to go into the first bit right away no problem & the price is for that I paid $60.00 but worth every penny & you get a shirt to boot. You can call the stations I noted or Cigar Room Two for advance tix but the ways to buy with the stations are online or at the cigar shop with cash. But trust me you won't be let down unless nature screws up the pooch. read more

had my high school prom here and the experience was very fun! minus one star because my prom date hasn't talked to me since that night, and i thought we got along a lot better than that and that maybe we could've been friends even if she wasn't interested in a relationship. oh well, this place is cool and the views are to die for! read more

Attended a wedding here and it was really nice. The vibe is very laid back and modern. The food was excellent. Staff were great. All around a very nice experience! read more

went to log cabin for lunch had a burger and popper both of which were very good. Staff was friendly place is really clean. Will be back.

This place has a nice environment, a beautiful deck overlooking western mass and the service was very friendly. I was not impressed by the food or drinks. Martini was a bit watered down. I asked for a bone dry martini and I guess the bartender thought that meant "extra" vermouth. Calamari was a bit chewy and didn't taste the freshest. I got a fish meal and the portion was pretty small and the fish didn't have much flavor. I thought it was overpriced for the quality and portion size. I'd say that there are much better options in the area. read more

I have always had good experiences here. The reason for the event may have been sad but the staff here went out of their way to make it as happy as possible. I highly recommend their chicken marsala. read more

Would not recommend. Attended a wedding there. Food was terrible. The appetizers looked and tasted like they came from the freezer section at the local grocery store. Drinks ridiculously high-priced and with little alcohol in them. My chicken was luke-warm and dry. Dessert was equally bad. All they have going for them is the view. I used to go to the "REAL" log cabin, years ago and always had wonderful meals there. Couldn't beat the popovers back then. Now, I wouldn't waste my money there. read more