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    Loftus Chimney Sweeping

    4.9 (32 reviews)
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    Response time

    1 day

    Response rate

    100%

    Services - Loftus Chimney Sweeping

    Fireplace cleaning

    Loftus Chimney Sweeping Photos

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    We haven't had a fire in our fireplace for almost three years. One quick visit from Jack, and we were toasting marshmallows!
    Kim S.

    Loftus Chimney Sweeping is AWESOME! Jack came to our house only one day after I first contacted him. He is friendly, quick, efficient, and overall, he's just a really great person. If we have any issues with our fireplace in the future, I will not even consider calling anyone else.

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    2 months ago

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    2 years ago

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    3 years ago

    Great customer service! I messages the owner in the am and by the afternoon my chimney issue was fixed. The cost was also reasonable.

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    2 years ago

    Jack was excellent to work with. He was Professional, thorough, took the time to explain and advise, and on time. Will use again.

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    3 years ago

    Chimney sweep service was great. Honest and won't sell you on stuff you don't need. Highly recommend!

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    8 years ago

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    5 years ago

    Loftus Chimney Sweeping was efficient, communicated well, cleaned up completely, friendly. I will use them again.

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    5 years ago

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    6 years ago

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    9 years ago

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    10 years ago

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    6 years ago

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    Jack L.

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    Ask the Community - Loftus Chimney Sweeping

    Review Highlights - Loftus Chimney Sweeping

    Jack was very nice, very quick to respond to my initial request as well as all follow ups, and did a great job.

    Mentioned in 20 reviews

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    Full Service Chimney - We repair chimneys. Prefabs, Gas Flues, and Masonry Restorations

    Full Service Chimney

    (15 reviews)

    The crew from Full Service Chimney truly is one of the best in the industry. Communication is very…read moreopen, with a highly responsive team, no matter the day/time. It is true that you get what you pay for. While Full Service Chimney might not be the cheapest option, they do a fabulous job with great attention to detail in a timely manner. Thank you to Chris, Shayne, and the rest of the team for a job well done. Now, we just have to wait for the spring rains here in Kansas City to ensure that the repairs alleviated our issue of water coming in the chimney.

    I am sharing my firsthand experience with this business to help other consumers…read more In late April, I hired them to inspect a water leak located where the mantle and tile meet near the fireplace doors. They diagnosed the issue and recommended replacing the chase cover. Based on their expert recommendation, we paid them $2,625 for the replacement. Unfortunately, during a heavy rainfall in early July, the exact same leak returned. We called the company back, and they sent out the same technician. During this second visit, he performed a water isolation test between the siding and shingles. This test successfully proved the leak was coming from that specific area, which I have documented in the attached photos. Looking at the documentation they provided me, a clear contradiction stands out: *First Report: Listed the flashing condition as "Fair" and recommended the $2,625 chase cover. *Second Report: Listed the exact same flashing as "Poor" and resulted in a new quote of $7,100 to fix the actual source of the leak. Because we paid thousands of dollars based on an initial inspection that failed to resolve the issue, I am in the process of filing a formal complaint with the Kansas Attorney General's Consumer Protection Division. I highly recommend potential customers carefully review my attached, redacted inspection reports and photos before hiring this company. I have attached pictures of the reports and quotes on google. UPDATE: OWNER of full service chimney co., Thank you for your response. I have reviewed call recordings, transcripts, and read your email. Let me be perfectly clear: attempting to deflect accountability by implying a communication disconnect between my husband and me does not alter the physical evidence, your own written reports, or the signed contract. You have explicitly confirmed our case in your own email. You stated: "Our repair technician noticed that once the chase cover was removed, he was able to see from the inside of the chimney that the flashing showed signs of allowing water in." If your repair crew saw active flashing leaks and visible wood rot while the chase cover was off, re-assembling the chimney, taking our $2,625.38, and leaving our home to suffer structural water damage for another two months is the absolute definition of a negligent repair. Furthermore, our signed contract explicitly mandated: "While the chase cover is off, we will inspect the areas we can see around the roofline and flashing for water entry." Your team completely failed that contractual obligation. If they performed a proper inspection as promised, work should have been halted the moment the old cover was removed and the rot was visible. Instead, your company chose to finish an ineffective repair, collect our money, and wait until July to present an outrageous $7,100.85 upsell to fix the actual issue. Pointing to boilerplate fine print about a "1% surface area" to excuse an aggregate failure to stop the leak we hired you to fix is completely unacceptable. We will not be bullied or manipulated into paying $7,100.85 for your company's failure to properly diagnose this in April. As requested in my previous email, provide the line-by-line itemized invoice for the April work and the itemized breakdown for the new quote immediately. We are currently acquiring competitive estimates from licensed roofing and siding professionals in Overland Park, and we have fully initiated our complaint documentation for the Kansas Attorney General's Consumer Protection Division.

    Fireplace & Bar-B-Q Center - Like new again!

    Fireplace & Bar-B-Q Center

    (15 reviews)

    I was honestly intimidated at the thought of walking into this place. I didn't know how to describe…read morewhat I was looking for, and I assumed it would be crazy expensive. I was dead wrong. As soon as I walked in the front door I was greeted by a friendly employee. I clumsily explained what I wanted to do to our fireplace and he knew exactly what I needed. He escorted me to a section of the store where i was shown my gas log options. There were a variety of price points and all of them were reasonably priced with installation for $150. I chose my new logs, paid, and had toasty warm gas logs fired up within a few days. I should have done this YEARS AGO. I highly recommend Fireplace and BBQ Center for all your fireplace needs!

    On 11-21-2022 I contacted Fireplace & Bar-B-Q Center because I initially thought I needed a new gas…read moreinsert. I sent in the measurements etc and received a quote. Then I actually talked to someone at the Center and explained what I was concerned about. He told me I actually needed to add sand and some embers which would remedy the hissing noise (I had cleaned all that out thinking the lava rock was sufficient...ha!). I went to the store and the person I spoke to (didn't catch a name) clearly explained the steps to take and also gave me a written document which he highlighted. I purchased the sand and embers and easy peasy I have a functioning fireplace that looks new again. Grateful I asked questions and impressed there was NO hard sell to purchase a new insert.

    Loftus Chimney Sweeping - chimneysweeps - Updated August 2026

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