My review is not Loft in general, but this particular store on a Sunday. I stopped in because I was looking for a white short-sleeved cardigan. Simple request, right? I was shown to a table of cardigans, navy, cream, and I think maybe a dark rose color, I'm not certain. I asked if they were short sleeved and was told yes. I asked if they had any white short sleeved cardigans. The manager (I presume because she took over answering from the woman who was helping me) said NO, we only carry cream. So I went back to the table and decided maybe the navy one would work. They were not short sleeved, they were 3/4 sleeve. Now I was wearing a short sleeved white cardigan that had gotten in bad shape so I had said I want to replace this cardigan, so there was no mistake what I was looking for. The manager was quite rude. It was not a surprise that there were very few shoppers. I would avoid this shop when this woman is working. I certainly will never go back to that particular Loft store. read more