Extremely courteous, professional, helpful and knowledgeable. Went above and beyond anything I…read morecould've asked for and helped me find exactly the replacement for my chair I was looking for. Next time I need a bigger purchase I'm definitely coming here. I'll be recommending my family and co-workers go here as well.

I had a frustrating problem with a chair and Tom's Furniture went out of their way to help me. And…read moresuper nice the entire time. You just don't get that at big box stores. Local businesses really are the best. Tom's is one of those. Highly recommend for any furniture needs.

While the world debates digital productivity tools and cloud platforms, the Office Depot continues…read moreselling pens, folders, and staplers. And people keep buying them. Perhaps the simplest solutions remain surprisingly effective.

Office supply stores are rarely exciting, but the Office Depot does its job well. I needed printer…read moreink and expected the usual confusion of finding the correct cartridge. Instead, the shelves were clearly labeled and a staff member pointed me in the right direction immediately. Efficient and straightforward.

Had to get some self printing done, emailed, scanned and printed with fairly ease. Store associates…read morecan be helpful depending on who helps.

Complaint about poor customer service Experience…read more Dear Staples Management, I am writing to express my disappointment regarding the extremely poor customer service experience I had at your store tonight. I arrived at the store around 8:50 PM to make photocopies. I uploaded my documents, inserted my payment card, prepaid for the service, and received the confirmation code before closing time. Since I needed assistance with the machine, I politely asked an employee named Gregory for help. Instead of assisting me, he took his time and then told me, "We are already closed," even though I was already inside the store and had completed the payment process before 9:00 PM. I found this behavior very disrespectful and unprofessional. As a paying customer already inside the store before closing, I should have received proper service and assistance. Gregory made no effort to cooperate or help resolve the issue. Thankfully, another employee named Bradley stepped in with kindness and professionalism. He helped me by using the card, printing my documents, and making sure I received the service I had already paid for. I truly appreciate Bradley excellent customer service, patience, and respectful attitude. Employees like him represent your company well and deserve recognition. However, my experience with Gregory was one of the worst customer service experiences I have ever had in an establishment. I hope management seriously reviews this situation and addresses how customers are treated, especially when they have already prepaid before closing time. I am also a regular customer at this store. I frequently come in for printing and other purchases, and I drive all the way from Lincoln. Linda is always helping me, and she is excellent. She consistently provides outstanding customer service, and I would appreciate it if her professionalism and kindness could also be recognized in this review. Thank you for your attention to this matter. Sincerely ,Yonas

I would give a negative 5 (-5) star if possible!!!…read more Their machines are extremely unreliable. We have had their machine for less than 1 year and have had 9 service calls already. They sell you the goods and then you never hear from your rep again!

The Toner Quest - We have a maintenance agreement for our Toshiba Copier through Power Business…read moreTechnology. You expect to get maintenance and supplies and not think too much about it. But this past week they went out of their way to save me. Our copier ran out of black toner on Thursday afternoon. I thought I had an extra but could not find one anywhere. In any office the rules are that you ALWAYS keep back up toner. Somehow I didn't notice we were down to the last. Ugh!I I called Power and it was just before 5 pm hoping to get a new one Friday. It was now after 5 and too late to put in an order to ship overnight so I could not get one until Moday. Problem was we had a MAJOR printing job that had to be run Saturday morning It is not one you can farm out. The team at Power heard my pain and made calls to see if there were any at other sites that could be overnighted. The next day we touched base and no luck. They then said they had another idea. They called some of their other customers to see if anyone might be able to help, I got a call late morning that they found a client nearby that had one. They asked if someone could meet me at their office to get it. They did and I went back to the office carrying my precious black toner. Most office equipment maintenance companies would have just said "Sorry but we are not able to help you". They probably would not have stayed on the phone with me after 5 in the first place. A big Thank You to the Power team.

ubeo/Ray morgan. I have been with them dor11years now and I have been trying to get some kind of…read morenew fair quote for new equipment and there sales staff at best is incompetent they give me the run around and never follow up I do NOT recommend them if u are looking for copiers u will be very disappointed as I have been

It is very frustrating to me to have paid a company a significant amount of money only to have them…read morenot follow through on their end of the agreement. They're being paid to fix my printers. I called one in because it was not working and it took them 2 to 3 weeks to even come out. When I called them to inquire about where they were the tech tells me that "he thought someone else came out to do it already". Ok, That's frustrating... Then, he comes out and says it cannot be repaired and it will need to be removed from contract. No replacement. Just a broken printer... ? We ended up just fixing the printer our self. This company takes advantage of people. The fix was a simple google search and an update of the firmware.

I have been a Happy Customer for more than a few decades.! I've shopped at all their stores over…read morethe years. Personal help, and always a smile. More knowledgeable than the big box store staff as well.l.! PLUS the money I spend STAYS in my town.! Reminds me it's time for printer paper, and Ink for my Canon printer.

Stuart help me pick out a desk. I was able to buy one off the floor for a 30% discount. I…read moreappreciated that because I didn't have to put it together. Friendly service quality product and good price what more can you ask? I bought a desk and a bookshelf. I'm going back to get an office chair. They had a good selection

We've used Eric for our personal and business computers for several years and he's amazing! He's…read moredone complete setup of computers and printers and repair work for us when needed. He responds quickly when we've had any problems, and has always been able to get us up and running quickly.

I have been connected with Eric for over 16 years for fixing problems with my computer. He has…read morealways taken care of my problems with professionalism and he is reasonably priced. I highly recommend him. Don't waste your time going to anyone else.

I have been to this store on a few occasions and been disappointed with the service and the…read morecharges. This last week I went in to purchase one single stamp to mail a letter. The price for one single stamp is $.078. I was charged $1.25 which is a $.047 or 60% markup. When I said something about the price the two males behind the counter started laughing and speaking in a language that was not English and so I did not understand what was being said. That is offensive! No thank you. I have a printer it's cheaper to use pirate ship to purchase postage and ship packages. I'll drop them off to the UPS store though, they can manage that part, hopefully laughing the whole way. :)

This place hires kids that scam you for a dollar for tapping a package for Amazon returns…read more Why don't you just add a tip jar instead or put a sign from management saying unsealed packages need to be fully sealed and there is a $1 charge. Keep in mind I had taped the box down. The kid wanted to charge me $2 for tape!! I said Amazon said to drop off at ups store as is. He then said look at the fine print on drop off. The flaps aren't flapping I taped it 3 times. How is that not enough? He was even lucky I had a dollar also he didn't even enter in the system so tha confirm they are taking off the top! They didn't offer me a receipt too. Management please check your staff! The customer service is horrible! If you don't like your job do something else!