Great service! Trevor got right back to me to set the…read moreappointment time and on the day of service he called to tell me he was on his way. Trevor is very professional. I loved that his recommendation included three options at different price points. Our garage doors are quiet and smooth. A great transaction. Highly recommend!

Trevor was very prompt in getting back to me with an initial quote for getting over to my house to…read morediagnose the issue. Once there he immediately found the problem and gave me three differently-priced options for a repair -- ranging from must-have to not-urgent to nice-to-have. He and Daniel then proceeded to do a really great job with fixing the door, in my case by replacing the springs and the wheels on the sides of the door. Not only that but he then spontaneously decided to throw in straightening my on-wall opener control "because it was bothering him", and made a really good catch that the emergency pull rope was seriously frayed so he replaced that too for free. Overall I highly recommend True Star for all your garage door needs!

Can't say enough good about Door Dummies. They said they…read morewould be here at noon and they arrived to the minute at noon. They replaced both springs, both bearings and a couple of roller plates for $500. It took maybe an hour. Excellent work, exceptional customer service. I HIGHLY recommend Door Dummies. They are both very competent and very honest.

We requested Door Dummies come out on a weekend after our garage spring broke. They knew exactly…read morewhat springs to use on our garage door after measuring weight and installed them quickly. It's great to have a working garage door again. It's rare to get great service like this. I'm impressed! I do my research and am mechanically skilled. Door Dummies is a legit father/son team using US parts and US labor you can trust. They put relationships over profit which is rare in this marketplace. Dual spring replacement should cost around $400-$500. It's unfortunate to learn there are other scammers out there charging $1000+ for these services with fake warranties to grandmas. I got bids on Yelp with people charging the the most, with the most reviews, and have the least valuable services if you look deep enough. It's good to replace both springs and potentially end plate bearings each time. Door Dummies will be honest if you need those replaced. Average spring life is about 7-10 years. It's worth contacting Door Dummies to check these out if you are in that age range. Getting stuck in your garage when they snap is dangerous. Door Dummies is a honest company and you should help them build this business on original North Carolina values.

Service was comprehensive and very cost effective! I will definitely keep him in mind for future…read moreissues.

From the owner: Looking for work. Cheaper price better quality. I have automotive degree, ASE certified, worked at…read moremany shops in the area. Trained at dealerships. Been in the field for 10 years.