Ted's Automatic Transmission: A Five-Star Experience…read more Ted's Automatic Transmission of Raleigh truly deserves a five-star rating. When the transmission in my 2015 GMC began slipping just four years and 77,000 miles after the dealership had installed it, I was sick to my stomach. The dealership quoted me over $7,000 to rebuild the transmission .... again. During a recent job transporting aftermarket torque converters for GEM Logistics, I asked around for a reliable transmission mechanic. Nate at GEM Logistics immediately recommended Ted's Transmission and told me to "Ask for Marvin." I called Marvin at Ted's Automatic Transmission, and after a brief conversation, he suggested I bring my truck in for a closer look. Upon arriving at the shop, I was impressed by the beautiful facility and the friendly atmosphere. Marvin's straightforward approach and reassuring demeanor immediately put me at ease as he conducted a preliminary evaluation based on my information. Marvin and his team went above and beyond to resolve my issue. Not only did they rebuild my transmission in less than 48 hours, but their pricing was extremely affordable. The entire process was smooth and worry-free, thanks to their professionalism and expertise. I am deeply thankful to Marvin and the entire team at Ted's Automatic Transmission for their outstanding service. Thank you, Marvin, and kudos to everyone at Ted's Automatic Transmission!

Mr. Ted knows his stuff. I brought in my 2008 Versa because the transmission was leaking. I was…read moreworried I was going to have to replace it. Mr. Ted gave me a breakdown of everything that was wrong with my car and explained all of the issues with my transmission. He was supper friendly and helpful. I know that if I ever have transmission issues again, I will without a doubt bring my car here.

Took vehicle in to have the battery replaced due to service recommendation from dealer. Had…read morepreviously used Christian brothers, and they did not disappoint as they took care of the installation and the cost was reasonable.

Provided an overall inspection. Took great care of myself and the vehicle. Also, had alternative…read moreoptions to get to and from!

Over priced. 450. 00 for a diagnostic. The dealership charges 185.00. I never thought I'd advocate…read moreusing dealership over a side shop but here we are..

Transmission making grinding noise at low speeds. Gil was able to diagnose and repair. Reasonable…read moreprice. The dealership said that the transmission needed replacement. Gil proved that repair in most cases is better and less costly than replacement.

Very fair and reasonable group. Great experience. Will 100% be using again if needed, although…read morehopefully not. Thanks!

Very quick and efficient service. Great customer service! Highly recommend if you're looking for a…read moreplace that still values and puts customers first.

Have trusted this business for the past few years and received excellent customer service and work…read moreevery time! Justin and his crew are very efficient and quick to respond with diagnosis and fixes. They always go the extra mile to make sure you are treated well and taken care of. Highly recommend their services! And a big thanks again for your previous work on my family's vehicles!!!

Recently had an oil leak. I was able to have it looked at & repaired quickly & efficiently. He also…read moreprovided regular updates. I can really appreciate his professionalism & he is very knowledgeable! I won't be going anywhere else for anything car related!

Speedy and communicative! This was a great spot for service and I'd recommend. Call ahead because…read morethey are busy.

I was having some issues with my transmission and based on the reviews that I had read I decided…read moreto give S & L a try and I am so glad that I did. Susan and her Team were all very customer friendly but more importantly, they found the problem, fixed it and at a reasonable price. Susan and her Team were very professional and really cared about me as a customer and that goes a long way. I will definitely be taking my cars to S & L from now on.

I've used their services and recommended them to many friends. They do fantastic work! Family owned…read moreand run so they put their blood sweat and tears into the job and great customer service.

I broke down and called them... They rebuilt my transmission and had me out the door by 6:30 pm the…read morenext door... 5star place go see them they will take care of you....

I don't usually write reviews but really wanted to show my appreciation for a job well done. I…read morewaited a few weeks after getting my car repaired to make sure it continued to run well before writing a review about it. I kept waiting for it to struggle up a hill as it did before, but it is running smoothly. Accurate Transmissions in Durham was a little out of my way, but they came highly recommended. I have an older model Honda and was afraid that my car had completely died and that I would have to buy another car, for which I didn't want to have a car payment. The mechanic (and I believe the owner) offered to have me towed. He told me some other things needed repaired along with the transmission work. I knew that his assessment was authentic because he didn't want to take a chance on making some of the other repairs himself, so I knew he wasn't trying to sell those repairs to me. My Honda is running great! I'm so excited that I took a chance to have my car repaired and didn't give up hope on it. It was a much better option having the transmission repairs instead of having another car payment, or forking out cash on another car. Accurate Transmissions also kept me current on the repair process. I highly recommend this shop.

I won't be too hard on Accurate because they did fix our transmission at the end of the day. I…read morewould like to give a 3.5 but it isn't available. The worst part about our experience with Accurate is that they did not listen to what we were asking them to repair. We understand that mechanics have to get their own diagnostics but we took it to the dealership AND another reputable service center and both places gave us the same reading (many repair shops including dealer won't work on transmissions). Accurate decided to do what they wanted, most likely to save $$ on their end. Then William, who takes the calls, got an attitude with me after Accurate had our car for 2 months, when I asked when we could expect our car back. I will say, Accurate ended up paying for our rental car which was a huge help after paying $3k to get our transmission fixed. I will keep you posted on our cars progress as we've had it for about 3 weeks now and all is well.

Katie was extremely helpful in determining our vehicle issues and recommending service that…read moreresolved the problem

Highly recommended this shop!! They got my son's car in quick and did a wonderful job. Very…read moretrustworthy and love working with Katie and Ryan the new owners!! This shop is top notch!

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

My experience at honest automotive was smooth and hassle free. I originally came in for an oil…read morechange and to get my tires checked out and was quoted $105 which I felt was a fair price. I ended up needing more work done and while it was expensive as cars are it didn't cost an arm and a leg. Gia the manager was also just pleasant to talk to and very communicative overall. She even offered to let me come around the desk to type in my credit card number for privacy which I felt was a thoughtful gesture. Overall my experience was great and my car feels better! Thanks honest automotive!