The person who unlocked my car in January was very nice, professional, did everything right and I'm…read morethankful for him, but I would NOT recommend this service for a lockout due to price. (Likely not the guys fault, he's just doing his job.) For the same service in the past from other locksmith companies, I've paid about $60-80 for them to air pump my door open and use the device that hooks and pulls open the latch of the door to release it. No extra service cost. With this company, they quoted $65 over the phone and that it might be more depending on the job's difficulty and what the serviceman will assess. ...I didn't expect it to be ---$100--- more. According to the receipt afterward, that initial quote was only for the "service call" which ended up being about 75-ish, while $100 was for the actual process of opening the lock. I paid $178 total for a call at 8:03 pm with an arrival at 8:41pm. Now, I -technically- can't complain because I signed everything that said I was okay with the price. Honestly what could I do? Just refuse? I'm not one of those people to haggle prices down or make a fuss or be rude so I just swallowed my pride, told him it was all good, signed, paid, and he was on his way and so was I. The thing is... when I had called the company, the receptionist should have VERY CLEARLY EXPLAINED that there are separate "service call fees" and "locksmithing fees." I was not told this at all and they can check their recordings for January 14th at 7:59 pm and then again at 8:03 pm. I asked how much it would be to unlock my vehicle and was quoted something around $65 and the only stipulation for it being more was depending on what the driver assesses/difficulty. I was okay with that, thinking it could be about $20 more if it took a really long time or there were other methods involved. I was absolutely not privy to the fact that the receptionist's quote was just for the service call alone. This just seems like a very dishonest way of doing business and upsetting experiences like these can be avoided if they are upfront and clear about there being a separate service fee so as to not lead first-time customers on with thinking that the given quote was for the actual locksmithing service or for the total.

Very unfortunate set of , my husband thinks he can fix everything, circumstances. Our front door…read moreknob was giving us some problems. When we attempted to open it, the knob wouldn't turn all the way so it was a bit of a struggle. My husband thought it would be a good idea at 10pm, to take the knob apart to try to fix it. When he gave up and tried to put it back together, the knob would turn at all!!! The middle part that allows the latch to move, no longer moved! So yes, yelpers we were locked in! After about an hour of trying to break out of our house, I got on yelp to find help. I revived many quotes through the yelp help system and 808 was the most reasonable. Ali contacted us immediately and came out. Even he had a little trouble from the outside, trying to get the latch to break free so we could open the door. My guess is my husband had damaged it trying with all his might with wrong tools to open it for over an hour. So we offered to help from the inside. It still wasn't easy. We inflated the bags and we both worked from opposite sides to get the latch flat and Ali push from the outside. Ali instructed us on what to do and we all had to be patient. Eventually the door was pushed open, only to find I was right the screws that protected the doors latch had been damaged preventing the door from opening. After it was done Ali offered to find some spare parts to replace the damaged ones, so we didn't have to fall asleep with a hole in our door til morning. He was very nice, and he seemed truth worthy. To have someone come to your house in the middle of the night, I feel that's important. I would definitely recommend his business and if my husband gets any fresh ideas about any locks in the future, I will be calling him again.

The locksmith was a lifesaver! I was rushing to get to an appt and accidentally locked myself out…read more Sent an inquiry out for immediate request through yelp and called different businesses. Everyone but this guy was double the price and longer wait time to arrive at Kakaako along Ala Moana Blvd. He had the best rate way under $100, and he was immediately available -- within 10minute arrival! I was lucky. Later on, a neighbor was locked out and I recommended him but he was out of town, unfortunately for her. I would still recommend this guy for plan A if you are in Kakaako or nearby areas -- bookmark on yelp. Always keep a plan B too. Since then, I do keep a lock pad outside my door and spare keys in other places.

5 years ago, I lost my spare car keys. I called Jason after reading about about him on yelp. He…read moredidn't disappoint. Today I needed a key (lost again) program my remote and as a bonus asked him if he can repair my door lock cylinder. (The thief didn't get in.) The keys and remotes are no problem, but the lock cylinder was more of a challenge. I must say, you have to have a lotta patience, strong back and legs and good eyes. (Small hands help). The working space is small and you have to turn and twist your hands to get to the screws and clip hidden by the door frame. Story ends with success and I'm grateful that for the time and effort he put in my s2000. ps. good personality, soft spoken, on time and good price! DA MAN

2nd Generation family business highly recommended! Able to rekey a security screen door to the…read moresame key as front door and garage door so that just one key does it all --instead of 3! Been a satisfied repeat customer for over 25 yrs and just reassured Ronnie will not be retiring anytime soon.

Thanks Ron for unlocking my car door and rekeying my 55'…read more Great service UPDATE 8/26/2015 I had a few old car car locks without keys and Ron was able to use the the stamped code inside the lock to cut new keys for me. I also had a rare locking 55' Chevy gas cap that was missing the key and Ron was able to make a key for it

Highly recommended. Technician was Nick, very professional, knew exactly what he needed, was very…read morethorough and completed the job perfectly! Created a project on Yelp, Hawai'i Garage was quick to reply, affordable, and extremely reliable. Technician called to discuss a few details and scheduled a time that worked for both of us. Morning of the job, tech requested a few pictures just to double check and when he arrived on the site he had everything he needed and knocked it out quick! Definitely knew what he was doing! Thank you Hawai'i Garage!

Just wanted to put in a good word about this company and the Technician that came out to fix my…read moreMartin garage door last month. I had been having problems with this door closing down. I feared a dying motor, but LANCE came out and recognized the problem immediately. He solved the problem by removing an installed automatic breaking device that was unnecessary for the operation of the door. It's worked perfectly ever since and is no longer damaging my motor with the sudden stops. Very pleasant office support arranging the visit and experienced, knowledgeable tech support to fix the problem!!!!! Thank You HGD

Dave Perez was very courteous, knowledgeable and efficient with removing/installing our roll up…read moredoor. Good work & price, I would highly recommend him/company

Chester repaired my door and did a excellent job quick, efficient, treated me with utmost respect,…read morecleaned up afterward asked if I understood everything and if there was anything else he could do. Mahalo Chester

Thank you Tim for taking care of my lockbox problem! Tim was professional, courteous, prompt,…read moreefficient, effective, and fairly priced for his great service. I would definitely call Tim again should the need arise.

So I have locked my keys out of my apartment 3 times in 3 months ‍ I know, I know! But I have…read morecalled Tim at SOS every time and he comes super quick and is very helpful! Even turned my knob the right way and made me a spare key out of love!! Or out of feeling bad for me being such a idiot! He is super fast!!! Super nice and always professional!!! Highly highly recommend!

Our efforts to find a competent installer on Oahu did not work out as we had hoped. Thankfully,…read moreJames Norman was highly recommended by the manufacturer of our Hormann glass overhead garage doors. We are so glad we did not choose another installer and recommend Norman's to anyone wanting the very best results. Thank you James and John!

Our garage door stopped working, we gave this company a call, they sent out "John" to our home to…read morerepair our garage door. He was here within 12 min. John was excellent! Fixed our door with 20min. Highly recommend this company to everyone!!

Very professional! He helped unlock my car after I locked the keys in it. He called with an ETA and…read morewhen he arrived. The whole process was very fast, less than 5 minutes, and left no damage to my car.