I went in wanting one thing and got something completely different because they knew how to ask and…read moreaddress my needs. Not only do I have a new bike but I have the best bike ever they helps me do what I need and I'm so happy! I love this place and coming in July was a great time. They also were very accommodating to my two kiddos which requires patience. Two hours later I was checked out with my new bike!

Just wanted to add an update. My 'old' Domane 600 which has become a pretty much full-time trainer…read morebike and only goes outside if my other bike is in the shop for maintenance or repair, had a rear derailleur cable shred. My choices, spend the time getting the cable, figuring out how to replace it, and having to deal with doing things I don't do on a regular basis, and have my trainer down for who knows how long in the middle of winter, or give my LBS a call. Called them and found out they were SUPER busy, and to get it in would likely be a few weeks. Now here is where having a GREAT relationship with the shop and staff comes into play. They know I ride daily, either outside or in, and when I talked to one of the mechanics, I told him what I had found, and the only thing I needed was the cable, which had been shredded because a few years ago we had to replace the original Ultegra shifter with a 105 because the new Ultegras were 12-speed, and those 105 shifters had a known issue with shredding cables. He asked if I could get the bike to him that afternoon, and since I had just gotten off of it, working out with a limited number of gears, I told him I could be right down. Got him the bike (along with something to restock the shop fridge), and had it back by the next afternoon. So: a) Mike's has always come through for me, and I can't sing their praises enough, b) make sure to keep a good relationship with your LBS staff. If they know you, know your name, and you stop by even occasionally to just say hi or help restock the fridge, it does pay benefits. Thanks Guys. Best service department around bar none. Mike and the rest of his team will help you not only figure out what might be going on with your bike (bottom bracket issues, rear hub needing maintenance, headset bearings worn out) and get them fixed. Just had my bike in for a major tune after having put over 35k miles on it and have to say it is riding like a new bike. That is what I look for. And the sales staff is the same, they help you, don't just sell you. Have bought 4 bikes there and when it is time for the next one I will definitely be down there test riding and checking out what is out there.

Excellent service center for bike repair. Very friendly folks who love bicycles. Great selection…read moreas well.

The place for Giant and Liv bicycles as well as most parts you might need-nice to have this store…read morein our region! This shop offers a good selection of these bicycles along with helpful and friendly staff. It reminded me of a neighborhood bicycle shop. I am shopping for a bike and wanted to try a certain Liv. There is a nice office park area to test ride a bike with little traffic and bike lanes over plenty of roads. And the tax rate here is only 6.75%. A very large selection of bicycle bells and lights!

Highly Recommended!!! The customer service was Top Shelf and the mechanic did a great job on our…read morefamilies many BMX, Dirt-Jump and Mountain Bikes....It is great to have one shop that has great mechanics who can repair and upgrade any of our bikes

Bad service. Wouldn't give me a wrench to fix my buddies front wheel. Told me that I was gonna get…read morea ticket for riding my legal ebike on the trails. When I asked to buy one he started mouthing off

Mike's Bikes on LongsWay in Parker is a great business. Brandt Deeds, the General Manager was…read moreprofessional with a fantastic customer service attitude. I highly recommend them for anyone looking to deal with a bike company who offers quality products, fair pricing and exceptional customer service.

Very professional work! Once I was able to talk with an associate, I found them helpfulread more

These guys are awesome. I've changed my mind 12 times on a couple builds I need help with. They are…read morepatient and take the time to explain everything to me. I've learned quite a bit. Also, their pricing is BY FAR the best in Denver. I've been a frequent flyer at quite a few Lakewood/Littleton bike shops and these guys are my favorite by a long shot.

As I walked in with my bike, I was prompted greeted and asked if I needed help. I told the service…read moremechanic my concerns and he was very prompt in not only answering my questions but put my bike on the service stand to inspect and make sure everything was working properly. After a few mins he gave my bike a clean bill of health and explained to me what he did and if I ever had and problems or questions just to stop on in and theyll take care of it. They also have a full assortment of tools, clothing, helmets, tires wheels, and pretty much everything else youd ever need if you are are a do it yourself kind of person. Great service all around.

I had a fantastic experience at this location! Everyone is helpful, courteous, and truly knows…read moretheir ski gear. I purchased new boots in August and returned on 10/26/2025 to get them heat molded. Jason greeted me right away with a friendly handshake and went above and beyond to make sure everything fit perfectly. He took the time to listen to my concerns about my right foot, explained the process, and made precise adjustments until the fit was just right. I learned a lot about my boots just from chatting with him--he's professional, knowledgeable, and genuinely cares about his customers. Service like this really stands out. Thank you, Jason, for getting my boots mountain-ready and making the whole experience enjoyable. I'll definitely be back and highly recommend this location to anyone looking for ski gear or expert service!

Our family of five skiers has spent a lot of money with Epic over the years (three growing kids)!…read moreWe've alway had a good experience until today, when I needed to exchange a set of brand new poles with the tag still on (just a tiny bit too tall for my growing teenage son, needed to exchange for one size smaller). My husband bought the poles last weekend, without me present, and of course he no longer had the receipt, as husbands are wont to do. I figured they have our purchases on file so I went in for the exchange. One staffer was super helpful, quickly grabbing a new set of poles in the size we needed. Unfortunately when the redhead went to do the exchange, she accused me of returning used poles because the rubber on the handles was slightly scuffed--I said no, they were just purchased last weekend and the tag is still on (with the snow was bad as it's been this year, we've hardly been up at all!). I said--that must be how you sell them, because you can see this new set I was just handed was also scuffed up on the handle. Of course after that she found the order (under my phone number not my husband's) but it feels pretty crappy to be accused of something when you're just a loyal customer trying to get the right size gear for your child. I have to say, I'll think twice before visiting this Park Meadows location again. Maybe Aurora will be better.

I'm so frustrated and disappointed in this store. I don't shop sporting goods stores very often…read moreand when I do it is most often Dick's Sporting Goods in Lone Tree Colorado. That's where I went today to purchase a birthday gift for my wife and it will probably be the last time I shop with them after today. Today was at least the 3rd time that I've purchased an item that was marketed at a significant discount but was rang up at full price. The first two times, I thought it might be simply errors in merchandising and signage. To be clear, I purchased two different sizes of a jacket off of a circular rack that held at least 6 more of the same style and color jackets. The signage on the top of the entire rack clearly said "40% off." I left the store, checked my receipt on the way to the car and returned inside to point out the discrepancy. The sales associate (different from the one that had checked me out) responded by saying "Honestly, these weren't the items on sale." She didn't bother to walk back to the rack to check the signage. She didn't apologize for the conflicting messages. She didn't call a manager to try making the customer happy. I do realize that it is not the sales associate's fault for deceptive signage so I wasn't rude or angry with her. I did keep my purchases (with the intent to return one when I figure out which size is the correct one for the recipient). But, I also did say that this was not the first time I had encountered this "clever but deceptive marketing in this store." And, I'm really tired of Dick's Sporting Goods in Lone Tree, Colorado playing their pricing games. I did double check online after leaving the store. Online the jackets I purchased are still listed at full price so I think I paid the correct price. However, management should verify and keep signage related to pricing current and accurate; and they should also correctly merchandise their stores. The fact that I have encountered this issue at this same store several times should give one pause before shopping here. I also realize that deceptive advertising is not legal and that I could also report this to the Better Business Bureau. I've considered that but decided to just take my business elsewhere.

Lots of choices in the Stanley and Yeti items I was looking for as gifts. It was nice to wander…read morearound too because there are a lot of different merchandise to look at. The workout gear was nice and I need come back to check them out. No time today. Didn't speak to any associates. Prices were comparable to other stores in this mall.

WOW! We purchased Trek bikes in the past from Mike's Bikes, which used to be a Trek dealer, and we…read morebought these e-bikes from Trek in Austin back in 2021, but over time and a move, the bikes really needed a tune-up. My husband's brakes were rubbing and squealing badly, and my bike gears would slip occasionally. We pulled up to Mike's and noticed that they didn't list Trek on the door, so we called and verified that they were no longer a Trek dealer. Because of the ongoing issues that haven't been addressed correctly by other shops, we decided to take the bikes to Trek in Highlands Ranch for their Trek e-bike expertise. (I should add that we have other bikes that aren't Trek, and we will bring those back to Mike's because they've been good to us for over a decade, and they are also very knowledgeable). When we first went into the shop part of the store, we were met by a really nice young guy working the counter. At first we thought he might have been retail, but as soon as he started telling us all about our bikes, educating me about the shocks and even a clutch I didn't know existed, he listened to our concerns and knew exactly what needed to be done. I was blown away. They told us it might take a week or so to get them back, so we were pleased when we got the call this morning to come pick them up after only a couple days. We had taken our bikes to two different shops three different times in Summit County, but the issues were never fully addressed. My husband said he was going to "immediately go on a ten-mile ride in Denver" before we came back up the mountain to ensure that the bikes were fixed, but he had so much confidence in the Trek shop that he decided to forgo a ride and just come back to Silverthorne. He just returned from a ride and said "it feels like a brand new bike!" He asked me if I would write a quick review to compliment the folks at Trek for doing such a GREAT JOB. Thanks so much!

Best customer service I've seen all around all the staff is super helpful and knowledgeable and…read morefriendly above all thank you guys for keeping it real

Just stopped in to get some new riding shoes, helmet and a couple accessories. Big shout out to…read moreAndy - he was super helpful/knowledgeable and friendly. I'm new to cycling a needed some guidance, he was great. Shop has everything I needed. Definitely recommend.

Shout out the recently opened WRC in Parker: earlier today I brought in 2 road bikes to be tuned…read moreand Daniel, one of the techs, went over both bikes with me and we agreed on the service needed. He was super helpful & knowledgeable, a pleasure to deal with!