Incorrectly assembled cassette resulting in permanent damage to my bike frame and multiple days of…read morenot being able to use my bike on a trip until I had a professional shop take a look at it. After taking no ownership for the frame damage and incorrect cassette assembly, they then incorrectly concluded my thru axle was cracked when it was simply an intentional gap in the washer so the back thru axle nests correctly. I found this all out after going to a professional shop down the street. If you need some simple work done, or some skis waxed, they could probably help. Anything more, and I would highly suggest taking your business elsewhere.

Hands down THE BEST bike and ski store in CR. When it comes to your gear, keep it local and keep…read moreit right. The selection is dialed in and the service and expertise is second to none. They aren't trying to just unload gear here, they are trying to put you into gear that is the right fit for you. Fantastic seasonal rental programs.

Our experience with Alex and his team was top notch! They also had a great selection of bikes! I…read morehad looked at other bike stores and they did not have the bike that I wanted. With a phone call, Alex set aside the bike I was looking for. It was on sale, plus a $450 rebate from the state of Colorado. He explained all of the features, and I got to take it for an awesome test ride. His team added slime to the tires, put on a bottle rack, as well as a bike bag, with no extra charge for labor. Alex and his son even took a look at a broken part of our bike rack that we got at REI. They were able to pinpoint the issue and seem to have fixed it as well! No charge. Excellent customer service!

Good honest shop with people dedicated to helping you with whatever bike needs you have. Be it a…read morenew bike or just a repair. Alex, a great involved owner!

I brought my hybrid bike to have the tires switched out to a more gravel and trail friendly set. It…read morewas a busy Saturday, but I found the service to be very good. Ian helped make sure that I wasn't paying too much for tires and my bike was ready within about a week. I highly recommend this bike shop. I think they do a great job and it's right near my house!

I went in wanting one thing and got something completely different because they knew how to ask and…read moreaddress my needs. Not only do I have a new bike but I have the best bike ever they helps me do what I need and I'm so happy! I love this place and coming in July was a great time. They also were very accommodating to my two kiddos which requires patience. Two hours later I was checked out with my new bike!

We purchased a bike here thinking we were getting a new bike at a fair price. Unfortunately, it…read morebecame a constant source of problems and seemed to be back in the shop every other week. Repairs could take weeks, and although they did continue to work on the bike, my son was still paying charges when he picked it up. Also, the unprofessionalism from the owner Rick was just outrageous. My biggest concern was learning how parts, particularly motors, were being handled. We were told that motors were being swapped between bikes. At one point, we were told they were waiting for a motor but, if it didn't arrive in time, they would take a motor from another new bike that was coming in and put it on ours. That really bothered me. If parts are routinely being removed from one bike and installed on another, I question what exactly "new" means when purchasing one of these bikes. We bought what we believed was a new bike, yet our experience involved motors being moved between different bikes, and after dealing with repeated motor problems, that certainly didn't give me confidence in what we had purchased or how the warranty repairs were being handled. The customer service experience didn't help. Before an out-of-state trip, I specifically discussed our travel dates with the owner, and my son was provided a rental with the understanding that we would have it during that time. While we were away, the owner suddenly called on a Friday afternoon demanding it back that same day and became angry when I explained that wasn't possible. He even mentioned speaking with his lawyer, despite our having discussed the trip beforehand. You can't agree to provide someone a rental for a period of time and then expect them to immediately change their plans because you suddenly want it back. In the end, we got tired of the repeated problems, long repair times, charges, and poor communication and sold the bike just to be done with it. They did honor repairs and continued working on the bike, which I will give them credit for, but having a supposedly new bike constantly needing repairs--combined with learning that motors and parts were being swapped between bikes--left us very uncomfortable with the entire experience. Based on what we experienced, I would not purchase another bike here.

We rented e-bikes. Staff was very friendly and helpful. Well maintained bikes. Had a great ride!read more

Great job guys. The only drawback was that it took quite a long time to get into their schedule…read more But that is testimony to how busy they are: very pleased. Thanks.

Extremely profesional customer service! Blake and Grant were exceptional. They helped to bring my 2…read morebikes back to life. Even though I came 5 minutes before closing, they didn't rush, stayed overtime, and made sure my bikes were safe to ride. They were kind and friendly. I would highly recommend mikes bikes for tune ups and purchases

Came to look for some weights. They had some used ones which I am glad for. The new ones are ok but…read moreprices aren't as good as Amazon unfortunately. I purchased a set and one single they had. I'm happy as it'll help me increase my weights in the progressive overload workouts I'm doing. Associate was fine.

Nice and friendly staff. We found some great new and used pieces for our home gym at good prices…read more The lady at the counter was very helpful with providing tools to disassemble a bench and they helped us load our car. I wish they had a bit more inventory but we will keep checking in. We will definitely be back soon.

WOW! We purchased Trek bikes in the past from Mike's Bikes, which used to be a Trek dealer, and we…read morebought these e-bikes from Trek in Austin back in 2021, but over time and a move, the bikes really needed a tune-up. My husband's brakes were rubbing and squealing badly, and my bike gears would slip occasionally. We pulled up to Mike's and noticed that they didn't list Trek on the door, so we called and verified that they were no longer a Trek dealer. Because of the ongoing issues that haven't been addressed correctly by other shops, we decided to take the bikes to Trek in Highlands Ranch for their Trek e-bike expertise. (I should add that we have other bikes that aren't Trek, and we will bring those back to Mike's because they've been good to us for over a decade, and they are also very knowledgeable). When we first went into the shop part of the store, we were met by a really nice young guy working the counter. At first we thought he might have been retail, but as soon as he started telling us all about our bikes, educating me about the shocks and even a clutch I didn't know existed, he listened to our concerns and knew exactly what needed to be done. I was blown away. They told us it might take a week or so to get them back, so we were pleased when we got the call this morning to come pick them up after only a couple days. We had taken our bikes to two different shops three different times in Summit County, but the issues were never fully addressed. My husband said he was going to "immediately go on a ten-mile ride in Denver" before we came back up the mountain to ensure that the bikes were fixed, but he had so much confidence in the Trek shop that he decided to forgo a ride and just come back to Silverthorne. He just returned from a ride and said "it feels like a brand new bike!" He asked me if I would write a quick review to compliment the folks at Trek for doing such a GREAT JOB. Thanks so much!

Best customer service I've seen all around all the staff is super helpful and knowledgeable and…read morefriendly above all thank you guys for keeping it real

Over the years, I've purchased two bikes from this bike shop. They have always been super helpful…read moreand kind when I've needed anything. Today I'm writing this review because I was in a jam and had a mechanical failure and they were nice enough to take a look at my bike and try to help me out. Very much, appreciated them spending time with me even though that they were incredibly busy.

recently purchased a bike from Wheatridge and Jim B was the salesman who provided me excellent…read moreservice! help me with my questions and concerns! michael the sales manager was a big help! great team work and the team was bery efficient! thank you!!

First time visiting this bike shop today, and I'm so glad I stopped in! Everyone was friendly,…read morehelpful, and knowledgeable. I'm thrilled to have found such a great local bike shop right along the Platte River Trail. I'll definitely be back!

Great service shop. Fair pricing. Friendly guys at the shop. Extremely knowledgeable. This is by…read morefar my favorite shop to get work done on my bike. Perfect location off the Platte and you can have beers at Breckenridge while you wait.