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Review Highlights - Local Pro

Tampa Bay Plumbing came out to my house quickly, were very honest, knowledgeable and thorough when fixing my issues.

Mentioned in 9 reviews

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Apex Plumbing

Apex Plumbing

(51 reviews)

Our washing machine valve suddenly started gushing water, and thankfully Apex was willing to help…read moreus after hours. Bryce was our plumber, and he was quick, efficient, and did a fantastic job handling the repair, which included welding and replacing the valve. We really appreciated the prompt response and quality work!

Premium Plumbing had come highly recommended from a family/friend, selecting this company over four…read moreother cheaper plumbers. I contracted them in Dec 2025, then didn't get started until late March 2026, finishing mid-April 2026. What was estimated as a 3-day project, turned into a 4-month nightmare. The horrible communications, terrible customer service and their quality management practices are non-existent. What they had in abundance of was excuses. Shifting the blame onto everyone, accepting themselves. They used a subcontractor (Apex Plumbing), who was just as bad as the parent company. A major red flag that I ignored was the subdivision of their company, which denotes their "grab the money and run" tactic to avoid liability and accountability, if & when they are sued. Although I expected some damage to the backyard and minor delays (city permits). I didn't imagine, nor was I informed that my front yard would also be destroyed due to their poor planning & incompetence. Despite my patience, tolerance, and civility, which were all taken for granted, by these dishonorable, callous, and unprofessional people who were only interested in fleecing the limited money from a disabled USMC veteran caregiver on a fix income in a bad economy. The sad reality is, had I gone with any of the 4 other companies, not only would they have finished faster. But I would have gotten the same quality of work for a fraction of the cost. In the end, because of the inconvenience, bad service, damage, disrespect, and many delays, etc..., Just a few of the many problems experienced, in addition to the 4-month delay, was installing the wrong septic tank. I ordered and was paying for a 1530-gallon tank, but they were going to install a 900 gallon. I got this unethical switch before it was too late. But that then delayed the job another day, on top of the delay because they took Monday off. Then they failed to provide me with the permits, & breaking my concrete patio floor in the backyard, again because of their poor planning. Then they were going to leave the job, with an obvious crater (from where the septic tank/drainage field) in the backyard because they had started late in the day and didn't want to keep returning to properly cover the ground with the dirt that was extracted from the backyard but was relocated to the front. To get anything done properly was like pulling teeth. Don't get me started on their countless lies and false promises. And I am leaving out all of the minor problems. Premium Plumbing only gave me a $500 discount for my troubles out of a $25k bill. If they had only worked as quickly in the service I hired them for as quickly as they issued the bill, then I at least would have been satisfied. But as it is, I am only very disappointed with what this company did and failed to do. In conclusion, I didn't get my money's worth from this truly disgusting immoral and godless company that I warn everyone to stay away from. Don't let what happen to me, happen to you--pick ANYONE but them or their subcontract Apex Plumbing. They cannot be trusted and their word, like work, is worthless.

Local Pro - plumbing - Updated May 2026

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