We live in an older house in West Tampa. After pretty much a total remodel of both bathrooms and…read morethe kitchen, we experienced a homeowners nightmare...a plumber was doing periodic maintenance on our cast iron infrastructure when a pipe broke. After analyzing solutions with them, which included knocking out walls in both bathrooms, the owner handed us off to APEX. Joe and Mike came over to the house and examined what we had & took pictures. After running cameras through everything, they developed a hybrid solution that involved undermining accessible pipes and replacing with minimal intrusion as well as refurbishing and epoxy coating the remaining small segments of cast iron that would remain. Joe sat down at our dining room table and mapped it all out; showing us video of each problem point as well as what was salvageable & gave us a price. We signed off on it. With much apprehension on our part knowing our home was about to be dissected, Elliot and John arrived to start work. They were prompt, respectful, & empathetic to our dilemna. They were also insistent about putting protective paper down everywhere they worked to protect the flooring. At the end of the day, they swept, vacuumed, and mopped any debris that was remaining. This was the standard throughout the entire engagement. Their workmanship and attention to detail was spot on. All of Joe's guys were phenomenal. John, Elliot, Matt; I cannot remember all their names, were consummate professionals of the highest degree. I would not hesitate to recommend APEX Plumbing.

APEX Plumbing was awful! Communication was terrible. It took a month for a 2 day job. (Still never…read morecompleted) 1) They cut my electric lines under my patio by mistake. Things happen. I get that. NEVER TOLD ME. 2) Broke my gas pipe underground when digging. Mistakes happen. I get that. NEVER TOLD ME. I had to call them to find out why my gas was turned off 2 days later. 3) They propped my gate open to work. Left it that way when they left. My dog ran away. There are 2 signs saying to close the gate. 4) Scheduling nightmare. 5) They moved my hot tub to get to the area of work. They placed the cord on top of the cover. It rained. Broke. Mistakes happen. I replaced it. Then, when they finally came to fix another mistake they made... they left the cord on the cover exposed in a rain storm, AGAIN. I replaced it AGAIN. 6)They filled the hole on my patio with cement. It looked like a child did it. It was a quarter inch to half an inch higher than the rest of the patio. I called and complained. Sent them photos. They assured me they would fix it. It took them almost 2 weeks and 10 phone calls. 7) There's was a fan outside. They used it when filling cement in the hole they dug. Thats fine. Cement was left all over the new fan. 8) With the city program, they were to restore my property of how it was. They removed pavers and just left in a pile. STILL NOT RE-INSTALLED. 9) My home is old and didn't have a clean out. They tell me they need to install one. Great. They tell me, "It will look bad if we put it on the patio. After inspection, we will move it off the patio. Are you okay with that? We take pride in our work." I said "Whatever you think is best. Thanks." Where's is the clean out? In the middle of the patio. They never should have offered to put the clean out else where, if they weren't going to follow through. AND to offer doing something after a city inspection was sketchy. They are 100% not abiding by the city in most likely the majority of jobs performed.

Great service, great prices, friendly people. Solved my…read morewater softener issue quickly. Would hire again.

We contacted Dam Plumbing & Drain to replace a tankless water heater. Unfortunately, the new water…read moreheater was set at 98 degrees and it was not working properly / consistently. When the plumber, Richie, returned to review his work a week later, he argued with us and said the water was hot. I told him that's not what our complaint was - the temperature wasn't consistent. When we asked him to re-install the previous unit, he said he couldn't because he had thrown it away in the trash. The previous Reem water heater of ours was working just fine. We were just downgrading to a smaller unit. We sent a complaint to the office almost 2 weeks ago but no one has ever called, texted or emailed us back. Absolutely an unreputable company! I can't believe they have so many good reviews when we definitely received the worst service possible. Update: I don't think it's wise for any business to publicly give an "excuse" why they did something that a customer is unhappy about, and rightfully so. Their plumber was told from the start that our current/previous tankless water heater was working just fine. Why would anyone throw away a unit that's working fine? After speaking with Lucy today, I was also asked to revise my review here if they provide a new service that is satisfactory. My husband and I run a small business and we've never asked a customer to revise their online review. It is always the customer's choice to do that on their own. A company's response to a negative review always shows how they truly operate.

I hired On Tap Plumbing for what turned out to be two very minor repairs, and I feel other…read morecustomers should know how this company prices jobs. I was given a rough estimate of 600-1000 over the phone based on inspector photos and description of needed repairs which was assuming replacing the whole cast iron p-trap and replacing the shower diverter. When Marcus called me from the house with good news - not having to replace p-trap and diverter and only to replace fernco and adjust diverter I assumed the invoice would be at the low end of the phone estimate. When he said $917 or $1300 if he had to replace shower diverter. I was a bit shocked but in a tight spot to get this done and the house closed. I told them to go ahead and we could discuss as maybe I was not understanding. He then called back a little over an hour later and said the work was done. In my opinion, these charges were excessive and not reflective of the time, labor, or complexity involved. The work performed was: 1. Replacing a Fernco coupling under the house. There was already ample access in the crawlspace (around two feet or more), and this was a straightforward repair with no major excavation or difficult access required. 2. Adjusting a shower diverter/valve. The "repair" was essentially adding a small block of wood behind it to secure it in place. For these minor items, I was charged $917.27. The invoice included charges such as: Fernco replacement: $149.19 "Difficulty charge Level 1": $206.00 Drywall cutout for access: $212.08 Adjust shower valve: $350.00 I called to discuss this matter with Tim. He stood behind his invoice and reiterated they were not up-charging and they do not bill by the time but by the job. On Tap texted and emailed me after the job for an honest review, so I obliged. I trust this helps the public when choosing a plumbing company.

I just want to say that Tap Plumbing exceeded my expectations, Marcus corrected another plumbers…read morework, he did it exactly in a timely manner and very professional. He was able to explain what was going on with my pipe work and how he planned to fix it . When speaking to his boss Tim, they were very knowledgeable and professional. I plan to refer this company and if in the future have any plumbing problems I know where to turn to. Keep up the excellent work!

Clearwater Plumbing is very familiar with the Buildings at Cove Cay Village II. They are very…read moreresponsive, at times offering same day service. Shout out to the Team of Alan & Justin who resolved a clog issue I had. Cleared the lines from an upper floor of a 10 story building. Shout out for the cleanup afterward. Thank you Clearwater Plumbing for outstanding service!

Called Clearwater Plumbing in the morning, they were here in the same afternoon and put in a new…read moretoilet! Great job, friendly and professional service. We've used them before and will use them again if needed.

I was obtaining quotes for the replacement of a 40-gallon electric hot water heater in my Treasure…read moreIsland condo. Cass Plumbing supplied an emailed quote which was higher than the others. Later that day, Brian Cass called me and was following up on their quote. Brian told me that he was the sales manager of the family-owned business. He also said that Cass Plumbing would match other quotes from licensed plumbers other than Home Depot's contractors. Brian went on the provide me with his direct email address. He told me that if I received a quote that was lower than theirs to send it to him. I forwarded him a significantly lower quote from a licensed and insured plumber and followed up with two emails without a response from him. I checked Cass Plumbing's website, and they have the following in writing: Cass Plumbing's Lowest Price Guarantee Cass Plumbing makes every effort to offer our customers the most competitive plumbing pricing available. To support this effort Cass Plumbing additionally offers the following Lowest Price Guarantee... Lowest Price Guarantee: Cass Plumbing will beat any plumbing price by up to 11%. Competitor prices must be in writing and issued by a licensed, bonded and insured local plumber. Additionally, any competitor's written prices must be presented to Cass Plumbing before we start to provide our plumbing service. Even more, Cass Plumbing does not give or confirm our Lowest Price Guarantee price in writing, unless Cass Plumbing first receives from the customer, the customer's commitment, that Cass Plumbing will be selected to provide the plumbing service detailed on Cass Plumbing's written pricing estimate. (This Guarantee may not be used with or combined with any other discount Cass Plumbing may be offering). Clearly, this isn't being followed and is misleading. It is false advertising.

I've used St Peter Cass Plumbing Several times 1] replace pipes under kitchen sink. They were over…read more40 years old. 2] Emergency situation to replace 62 year old Montgomery Ward water heater. [came out right away & job completed same day. 3] Replaced a 40 year old toilet w/ dual flush. Needless to say I've been very satisfied with the quality of their work and their workers, [Anthony, Maurice, Cleveland & Jeff] are all professional. They explained things, answer my questions & even give me helpful tips. This is the company to call if ya have a plumbing problem.

Flow Pros Plumbing was great! I had a leak that started…read moreSunday night. I messaged this company and had an appointment first thing the next day. My technician, Bradley, was on it! He communicated his time frame, was very thorough with his inspection and trouble shooting. He also referred a water remediation company who came out the same day. He was very reassuring, calm, knowledgeable and professional. He explained everything he was doing and the rational behind it (very comforting in a stressful situation). Thank you, Bradley. I definitely recommend this company for your plumbing needs.

I hired Flow Pro Plumbing to do a simple water heater installation with a permit. I paid Flow Pro…read more$1,482.74 after purchasing the water heater, drip pan, and hoses myself. The installation failed inspection twice because they insisted on installing other devices instead of the required expansion tank. Flow Pro later returned to correct the issue, and the installation passed final inspection on the third attempt. The job was ultimately completed, but I had to repeatedly follow up with Flow Pro to get the permit and inspection issues resolved. What should have taken 7 to 10 days took 9 weeks.

They were quick to respond and quick to make the repair. Highly recommend. They even showed us our…read morebad old pipes.

They have taken care of us on multiple occasions. They always have a good price and quick service.read more

I put in a request on Yelp to have plumbers contact me about a clog. Kenny responded quickly &…read moreseemed very professional. Kenny said he felt running the snake from the roof was our best option. He also stated he does not feel it's right to charge for a camera to be run after the drain is unclogged. He offered to come out within the hour for $550. He was going to have to come back the next morning anyways since his other guy had the camera. We said we would just wait until morning. It was so late (10pm) The next morning Kyle arrived promptly at 9am. They were honestly the most prompt plumbers I've ever met. I showed Kyle where to access the crawl space to get under the house. He chose to just run the snake from the front yard. Kyle never did go onto the roof or under the house. He did eventually break the clog loose & proceeded to clean up. I asked for the camera footage. He did not run the camera. I asked him to do so. He then ran it but, I do not feel it was ran properly as his diagnosis was not accurate. It also took him less than 5 mins to run the camera ... I didn't think much of it since Kyle said I did not need the footage. This was Thursday morning. On Saturday my husband took off to replace the section of pipe that Kyle said was wrong. We ended up putting a level on the pipes, under the house. The angles were accurate. I called Kenny to ask for the camera footage that we should of received when Kyle ran it. Kenny was a bit upset that we were not given that footage when we paid for the job. It's also my experience that snaking the drains from the roof is twice the price, I was however ok as long as it was completed. Here we were on a Saturday trying to fix this issue but we could not get the footage we were promised. Kenny said he did not have the camera, it was in Kyle's truck & he was off for the weekend. This is the reason I did not give 5 stars. We had to delay repairing the pipe due to Kyle not completing the job as promised. We had to wait for Kenny to retrieve the camera on Monday. Then he showed up on Monday. The diagnosis Kyle had given was not accurate. Unfortunately we wasted a weekend & canceled a job that we had scheduled had Kyle done the job properly the first time, we wouldn't be in that predicament. It's my opinion he either didn't know what he was looking at or he did not run the camera & just pretended he did. Kyle said the cast iron was in good condition. Kenny said it needed to be replaced. Kyle said it was the angle of the pipe. It was the size of the pipes not matching up. Kenny however crawled under the house, ran the camera & discovered the issue. It was nothing at all what Kyle said but, at least he stood by his service & came back at my request. This is why they received 4 stars. Tbh... Kenny deserves 5 stars & Kyle deserves 3... I have already recommended them to a few people. My only other observation is... you might need a second camera to keep on the bosses truck. Twice we needed it & it was on the other truck. If you're running a camera for nearly every job, it might be a good investment to have a back up. In closing I do recommend Elite Plumbing. Kenny is the owner & he stands behind his work. If something is not right, Kenny does what he can to make it right. If you're in need of plumbing repairs, I highly recommend Elite Plumbing.

2 months ago I…read morereceived a call that there was a leak at my condo. Originally thought it was Hot Water Heater, but turned out to be a pipe behind the wall. Called Elite Plumbing and they sent a Tech to investigate. ANGELO diagnosed the problem, removed a section of sheetrock and repaired a 1 foot section of leaking copper pipe. I soon received a bill for $650, which I thought was excessive. As part of the remediation process, ANGELO decided to remove the Hot Water Heater from the property!?!? When contacted to ask where the HWH was, ANGELO responded that I told him to remove it! I would never have instructed him to do that. Very disappointed, and would not recommend this company. And Ken, as owner, you know EXACTLY what happened, your employee remove the water heater from my unit and probably installed as new somewhere else! Whether ANGELO or ANTHONY, steer clear of this place!!!

Chris and his son did an amazing job replacing my water heater! He was friendly, super…read morecommunicative and was able to get the job knocked out rapidly and at a great price. I would recommend and use in the future. Veteran friendly too!

Fast, honest, and reliable. He did a great job repairing my mom's broken pipes and made the whole…read moreprocess stress-free. Quality work, fair pricing, and a veteran you can trust. Highly recommend!

Great experience. On time. Did a great job, brought everything up to code. Cleaned up after…read morethemselves. Great company!

Very professional and honest with me He was so thoughtful going to hardware store He made…read morecorrections to my old diy