Mother and I are senior citizens. A week ago I contacted APEX Plumbing to fix a clogged bathroom…read moresink and toilet. I know we need cast iron pipe replacement. Had a different Plumbing company come out to give me quote and even did a complimentary camera job. I viewed it and realized we need a new cast iron pipe replacement. That company was quite high, though, in pricing for anything and so I naively believed BBB and Angie's list and went with APEX. Anyway, long story short, the plumber from APEX, misled us into believing the sink drain was cleared. He couldn't find anything wrong with the toilet, he said. He did more investigating around the premises. I kept asking how much this was going to cost and he replied, "Don't worry about it." (Have footage on live camera).Then, when he was done, he told us it would be $325.00. He produced a tablet, stating that is where I needed to sign giving APEX permission to take my credit card.He said we'd receive an e-receipt along with other quotes and he was headed to his truck and would send it while parked there. After not receiving anything, I called his office and had to wait the next day. To our astonishment, the plumber had written very inaccurate assessment of things and even stated I agreed to a camera to check the pipe out. I made it clear we didn't need that.It turns out that he made my signature appear as if I agreed with his false quote which I never saw until a day later. Yesterday, a plumber representing APEX PLUMBING, surprised us by showing up. I was at work and saw on my live camera the guy preparing to do some work.Unannounced and without permission. Mother tried to tell him NO but he seemed to ignore her until he heard my voice on the camera and made him LEAVE. I was unsuccessful in fully communicating with his general manager, Frank. Had a hard time getting a working email from his office...I hear crickets ..I sent them an ULTIMATUM. And we want our $325 back as the sink is still clogged as is the toilet. APEX PLUMBING are SCAM artists trying to take advantage of the elderly. Mother is very disabled and half blind.SHAME, SHAME, SHAME ON APEX PLUMBING!!!! THE STATE ATTORNEYS OFFICE WILL BE NOTIFIED!!!!

Our washing machine valve suddenly started gushing water, and thankfully Apex was willing to help…read moreus after hours. Bryce was our plumber, and he was quick, efficient, and did a fantastic job handling the repair, which included welding and replacing the valve. We really appreciated the prompt response and quality work!

Great service, great prices, friendly people. Solved my…read morewater softener issue quickly. Would hire again.

We called Dam Plumbing about a clogged French drain . Their tech Chris came out and did not even…read moreattempt to find the cause of the clog . He immediately said they could not jet lt. A day or two later I received an estimate for $2700.00 for a new drain. Rather than just replacing the current drain the area he suggested for the drain made no sense whatsoever and would have involved dealing with numerous root issues . In the end I was able to find the clogged area and clear it myself.

They were quick to respond and quick to make the repair. Highly recommend. They even showed us our…read morebad old pipes.

They have taken care of us on multiple occasions. They always have a good price and quick service.read more

Installation for a new water heater went well! They don't cut corners and installed the water…read moreheater to code. Easy and smooth transaction! Will definitely call them again for my next plumbing need!

5 Stars! Is not enough, excellent and professional work. Timely, reasonable rates and trustworthy!…read moreAsk for Cliff!

Chris and his son did an amazing job replacing my water heater! He was friendly, super…read morecommunicative and was able to get the job knocked out rapidly and at a great price. I would recommend and use in the future. Veteran friendly too!

Fast, honest, and reliable. He did a great job repairing my mom's broken pipes and made the whole…read moreprocess stress-free. Quality work, fair pricing, and a veteran you can trust. Highly recommend!

Chris was my service advisor, and was able to fix Gas water heater timely, and gave excellent…read moreadvice on our aging water heater. Chris was a great technician for us.

I had a clogged line to my septic tank. Scott the service man was professional and knowledgeable…read moreand promised me he would not leave until I had a working bathroom and he fixed everything and unclogged it so I now have a working bathroom. He did not try to sell me anything and had me cancel the septic tank service when he found the clog. He was a super nice man and worked very hard for me. He explained what he was doing so that I could understand it. I will use Roto Rooter from now on. It was an extremely positive experience with Scott.

Of course my drain clogs on a Friday. I called a couple of…read moreother plumbers and they couldn't get here until next week. I called the Home Team and they had someone out within a couple hours. JT knew exactly what to do. He explained everything in detail and did the job quickly and very efficient. He was great! I will definitely call this company again and only JT will do!!

Once again, Home Team Plumbing came through for my family! Another semi-emergency and they came out…read moreright away and fixed our leak. Can't say enough great things about HTP! Thanks again!!

This company takes pride on advertising themselves as providing very qualified service and…read moreprofessional. My experience with them has been a nightmare. Placed a service request for a noise inside my walls. The technician they sent was not qualified to detect the reason for the noise. The service was set for $99. Tech didn't resolve the issue, and charged me $274 for not resolving my issue, abd wasting my time. I was under the understanding I was signing for the service call, but the tech had added fees I didn't agree on, and for a resolution I didn't received. I have been disputing the charges for over a year. They keep telling me that the bill will be resolve, but they were lying to me. A year passed, and I didn't received a 2nd bill. Thought the bill was resolved, as they said, but to my disappointment, I received the bill again. Called, they said it will be resolved. A few more months passed. The bill showed up again. They said I was in collections, but unable to provide info. about the collection agency that was sent to. Referred me to Corporate. Talked to 3 reps. No resolution. They sent me back to Midway. They said they knew nothing about it. Called back to corporate. They connected me to a supervisor named Liz, she said Austin was ready to talk to me, refused to give me his number. She disconnected the can, and Austin never called. At this point, I am not willing to pay that bill, as it has costs me more to have called them to begin with, than it cost me to resolve the noise inside my walls, which only took 2 minutes to resolve, should the technician had been able to distinguish a water noise, vs an electrical noise. A friend, over the phone, many hours away was able to detect that it was a water leaking from my garden house outside my house. Do not use this company, as, you would not be able to resolve an issue that might present to you, due to their incompetence. So far, throughout my life, I have been able to maintain a credit score of 850. They are willing to ruin that instead of holding accountability, and maintain customer satisfaction. Very sad.

I am very disappointed in their services. They are a pricey company and with that, I would expect…read moremore reliability and care. I previously had a good experience with them so we signed up for a contract for water and air maintenance. The last time they came out to check the air, the workers broke the stairs to our attic. I understand that accidents happen but instead of being transparent and letting me know, they just closed the attic stairs and left. We reached out to management and never received a call back. More recently, I scheduled an appointment to have our annual water inspection and have the salt replaced. It was a four hour morning window in which I had to arrange someone else to take my kids to school. No one came. And when I called, no apology was given. They just set up another appointment.