I clearly do not update my reviews enough. My last 5 star review for Outdoor Provisions was 8 long…read moreyears ago, shame on me. I recently checked them out for hiking gear. This was a first for this sole purpose. Mainly boots, but also packs. They compete with REI no doubt. But they have an edge in my opinion on service. My service with Chase was phenomenal from entering the store to showing me every aspect of technical gear I would need on a two week European hike, or even local in the Appalachian. I walked out knowing much more and still researching. They did not have the specific hard to locate Lowa boots I wanted to try on. They are rarely retail, closest is NC. No purchases yet, but soon.

Closes at 6p! WTH?! Nice products but the hours suck…read more Consider staying open later, at least to 7p.

I was in and out at this location 3 days after Christmas so that might explain why they were low on…read moreinventory. I was lucky to find my size in the deck shoes I needed. The store is large and nice and open. The parking is ample. The cashier was nice and fast. Hopefully inventory increases.

We had a product fail and we were so pleased with the customer service we received at this…read morelocation. Kudos to all who helped resolve the situation. We'll be back.

Okay, but not really my cup of tea: I went to a local store to look for old school military-grade…read morehiking gear the ilk of like my CO father used to have and bring home. There were no old school Army fatigue pants, no jungle boots, no strong leather duty belts. Instead they had knock off cargo pants that lacked the double stitching or buttons and cost double what they should, regular hiking shoes at double the cost, no canteens and the staff didn't seem interested in helping or even knowledgeable about what certain things were. I prefer Army Navy stores where there are real vets who know what you are talking about when you ask for something, are happy to help, have lots of inventory, and have actual real MREs, real steel canteens for long hikes, real camo tens and rucksacks. They're ok for some superficial stuff but not what I was hoping for.

I went to 5.11 today for some gear for my first responder kit. The staff was friendly and…read morehelpful. I believe the "boss/manager" was out on the floor assisting her coworkers set up merchandise. That's a sign of a true leader and they all had great personalities and worked well together. The selection was quite good and value wasn't bad considering the high quality of 5.11 products. I highly recommend 5.11 for first responders or avid hikers.

This was a nice REI. They had lots of items to choose from. Great service by the staff in the floor…read morewhen I was looking for a certain size jacket. They've also got one of the best value-priced sections I've seen with all types of discounted return and lightly used items for sale.

I'm gonna hold on a full 5 stars after many recent experiences over Christmas…read more Products = 5 stars Service = 5 stars Inventory = 5 stars Return policy = 5 stars REI Membership = 5 stars I always recommend REI.

There is a large variety of sports clothing and gear. The service was ok for an outlet store the…read morecouple of staff member we ran into seem genuinely willing to help. The prices as ok in some cases there other items similar to the parent store. Will continue to check it out.

Still a thrill to find the best deals for name brand sporting equipment and clothing.read more

Convenient Tools I…read morehave been renting from Navy MWR. For many years and have never had any issues whatsoever. During the summer months I often rent kayaks here due to the extremely cheap cost of only $10 a day or $20 for the weekend. It wasn't until I became a home owner that I I became a homeowner and recently that I started renting a lawn equipment to include aerators And dethatchers, I had zero problems renting a 8 foot trailer from them. The wife and I have talked about renting one of their 16 foot travel trailer in taking it for a trip this coming spring. **Overall, I have nothing bad to speak about MWR rental unlike a few of the other yelp reviews here. Just like everywhere else when you rent something make sure you thoroughly look over your equipment and gear, if you have any issues bring it up with them and have it taken care of. Have a great Navy Day

I'd give a negative star if I could. I rented a busted up towable charcoal pig smoker that looked…read morelike it was first used in the Gulf War. Due to their pathetic working hours it was challenging for a retired veteran to leave his 7-4 job to get it there by 3pm, an hour before they closed I might add. I called as a courtesy on my way to let them know I'll be a few minutes late. I was quickly reminded of their one minute late policy and was called a Smart *** on the phone by their employee. I showed up 15 min late and was charged $50 and a lecture on making it to muster on time. Talked to the manager about the name calling and ridiculous late fee, he told me it was a business and has a masters degree in business. Well Graduate, I'll no longer look to your business and be sure to guide others away. Get your money back from Phoenix online because they failed you. They also hit me about it being dirty, it was waaaaay cleaner when I returned it, I even fixed broken parts on the trailer because it was a safety issue. It's a shame MWR has come to this. They are a DOD contract protected business with no personal initiative to make it better or have ownership. I recommend renting from established real businesses that want your business back. It's just a matter of time when MWR loses these programs/opportunities because of the poor business model the manager displayed. I feel sorry for those that rent there and don't read this.

Staff were friendly and very welcoming. What a fun experience playing pickle ball on National…read morePickle Ball Day last Friday. The courts are awesome, and the other competitors were friendly and welcoming, as well. We loved having the vendors to browse and shop for fun things and treats. You can become a member, or you can pay for the day. This happened to be a free weekend, and who doesn't love that?! I believe you can purchase gear in their shop, as well as, rent gear if you need to do so. In the area, Check Them Out!

I love this spot! Tons of pickleball courts with membership and daily rates for those in town who…read morejust want to stop in and play. Been driving by for a while and have meant to come see it and check things out. Last summer was crazy with travel and I was never home long enough to establish a routine. This summer, we're home and we finally made it over and have joined. There are tons of pickle ball courts, with more on the way. They have cameras set up to check the courts, and weather, and linked with multiple apps to sync up with others or drop-in play for the day. This location has plenty of parking and lighted courts at night where you can play well into the night without a set stop time (it says until last member leaves presently). They also host several tournaments here with cash prizes for the top 3 in each category. There are several membership (annual/monthly) options for single or families and Jim, the one who runs the office, is super nice and friendly and accommodating. They have rackets for sale inside you can try out for a game or two and borrow until you find what works for you - and they're very easygoing and friendly. Pickleball is a fun sport and seems to welcome all members and levels of play and it's a good workout. I'm in!

Can this store continue to sink to a new customer service level low? The answer is YES!…read more This afternoon as I went in trash littered the entire entry way. Also leaves were just inside the door. My son absolutely loves their products and wanted new shorts. Since he is hard to size with being so thin it's never easy. A staffer did approach me to assist which was really great! But that's where their service sunk to a new low level. With three to four staff in the store I would have expected help. Especially when I asked a few times on specific sizing. The young staff did nothing except congregate and chat. At one point customers they knew came in and more chat!!! No help for me so I left. I have given this store so many tries. It's super convenient to my home and I keep coming back to only get abused again. No more. I will not give them a 2 because the store was overall neat and branded products are fantastic! But that's where it ends. Service is a big fat 0.

Tee shirt I purchased 6/9/23 and worn once. Hole in underarm may have been there when I bought the…read moreshirt, or it was bad quality and wore a hole after one day. Tried to return 6/11/23 and was told since the tags were removed they would not refund or exchange. I guess they get enough business they do not need mine anymore.

Expert professional service at every step. Customer service is a top priority of Dan Ryan. He makes…read moreyou feel important and takes care to ensure good fit.

Dan is awesome clothier I will definitely be getting some special pieces for my wardrobe from here…read more Great prices for a great quality of clothing.