I clearly do not update my reviews enough. My last 5 star review for Outdoor Provisions was 8 long…read moreyears ago, shame on me. I recently checked them out for hiking gear. This was a first for this sole purpose. Mainly boots, but also packs. They compete with REI no doubt. But they have an edge in my opinion on service. My service with Chase was phenomenal from entering the store to showing me every aspect of technical gear I would need on a two week European hike, or even local in the Appalachian. I walked out knowing much more and still researching. They did not have the specific hard to locate Lowa boots I wanted to try on. They are rarely retail, closest is NC. No purchases yet, but soon.

Closes at 6p! WTH?! Nice products but the hours suck…read more Consider staying open later, at least to 7p.

I was in and out at this location 3 days after Christmas so that might explain why they were low on…read moreinventory. I was lucky to find my size in the deck shoes I needed. The store is large and nice and open. The parking is ample. The cashier was nice and fast. Hopefully inventory increases.

We had a product fail and we were so pleased with the customer service we received at this…read morelocation. Kudos to all who helped resolve the situation. We'll be back.

Expensive, but worth the investment. 5.11 tactical has clothing and accessories purpose built and…read moredesigned with law enforcement, military and the first responder community in mind. From fire retardant apparel to task-specific EMA gear, comfortable footwear, and more - the selection in this store is vast. It is on the more pricey side of life, unless you catch the online sales - which some items are drastically reduced (check out the pursuit advance boots currently at almost 60% off original price!). Some items are no brainers, like the men and women's defender-flex pants with built-in stretch that offers comfort for CCW, complete with discrete back mag pockets - great for the range, but also doubles up for everyday wear without hindering fashion by offering slim or skinny fits for both men and women. Plenty of parking outside this store, staff are willing to help and assist from the moment you walk in. Great fitness apparel selection and functional belts.

Trashy and stingy! I usually come to town once a year. I…read moremake a larger purchase $500-$600. Asked if I could keep 3 hangers. Said it was a management decision, but I can only keep one. I fail to see how that's going to be a management decision or impact 5.11(in the past it's been no problem)! Stingey and greedy. They offer no veterans or military discounts, not even once a year! No customer appreciation, or loyalty program whatsoever decided that I will take my business elsewhere and not return.

This was a nice REI. They had lots of items to choose from. Great service by the staff in the floor…read morewhen I was looking for a certain size jacket. They've also got one of the best value-priced sections I've seen with all types of discounted return and lightly used items for sale.

We came in today in search of running vests and shoes today, everyone we encountered was extremely…read morehelpful and kind. It's the kind of place where you can tell people genuinely like their job and are passionate about the product. I would especially like to compliment Dan in the shoe department for being so thorough with his explanation of what kind of shoes would best fit our specific hiking trip and demoing different hiking knots. Keep up the great work!

I have driven past this store twice a day for as long as it's been open, until last week. I was…read moremissing out! My husband's friend had been to a Going, Going, Gone store before and was telling him about the great products and deals they tend to have there. My husband and I checked the VB Blvd location out and were very surprised and impressed with their excellent selection of clothes and the affordable prices. The store was very clean and the clothes were sorted by size and color. The staff were kind and professional. When we went, they were working on finishing construction for their dressing rooms, so that will be a great and needed addition once finished. 95% of the clothes sold there are workout gear, which often has a lot of stretch, so it wasn't an inconvenience not having a dressing room for me when I went there. I had picked up about 12 garments and narrowed my final selections down to 6 items. I'm looking forward to coming back again!

Still a thrill to find the best deals for name brand sporting equipment and clothing.read more

Convenient Tools I…read morehave been renting from Navy MWR. For many years and have never had any issues whatsoever. During the summer months I often rent kayaks here due to the extremely cheap cost of only $10 a day or $20 for the weekend. It wasn't until I became a home owner that I I became a homeowner and recently that I started renting a lawn equipment to include aerators And dethatchers, I had zero problems renting a 8 foot trailer from them. The wife and I have talked about renting one of their 16 foot travel trailer in taking it for a trip this coming spring. **Overall, I have nothing bad to speak about MWR rental unlike a few of the other yelp reviews here. Just like everywhere else when you rent something make sure you thoroughly look over your equipment and gear, if you have any issues bring it up with them and have it taken care of. Have a great Navy Day

I'd give a negative star if I could. I rented a busted up towable charcoal pig smoker that looked…read morelike it was first used in the Gulf War. Due to their pathetic working hours it was challenging for a retired veteran to leave his 7-4 job to get it there by 3pm, an hour before they closed I might add. I called as a courtesy on my way to let them know I'll be a few minutes late. I was quickly reminded of their one minute late policy and was called a Smart *** on the phone by their employee. I showed up 15 min late and was charged $50 and a lecture on making it to muster on time. Talked to the manager about the name calling and ridiculous late fee, he told me it was a business and has a masters degree in business. Well Graduate, I'll no longer look to your business and be sure to guide others away. Get your money back from Phoenix online because they failed you. They also hit me about it being dirty, it was waaaaay cleaner when I returned it, I even fixed broken parts on the trailer because it was a safety issue. It's a shame MWR has come to this. They are a DOD contract protected business with no personal initiative to make it better or have ownership. I recommend renting from established real businesses that want your business back. It's just a matter of time when MWR loses these programs/opportunities because of the poor business model the manager displayed. I feel sorry for those that rent there and don't read this.

Staff were friendly and very welcoming. What a fun experience playing pickle ball on National…read morePickle Ball Day last Friday. The courts are awesome, and the other competitors were friendly and welcoming, as well. We loved having the vendors to browse and shop for fun things and treats. You can become a member, or you can pay for the day. This happened to be a free weekend, and who doesn't love that?! I believe you can purchase gear in their shop, as well as, rent gear if you need to do so. In the area, Check Them Out!

I love this spot! Tons of pickleball courts with membership and daily rates for those in town who…read morejust want to stop in and play. Been driving by for a while and have meant to come see it and check things out. Last summer was crazy with travel and I was never home long enough to establish a routine. This summer, we're home and we finally made it over and have joined. There are tons of pickle ball courts, with more on the way. They have cameras set up to check the courts, and weather, and linked with multiple apps to sync up with others or drop-in play for the day. This location has plenty of parking and lighted courts at night where you can play well into the night without a set stop time (it says until last member leaves presently). They also host several tournaments here with cash prizes for the top 3 in each category. There are several membership (annual/monthly) options for single or families and Jim, the one who runs the office, is super nice and friendly and accommodating. They have rackets for sale inside you can try out for a game or two and borrow until you find what works for you - and they're very easygoing and friendly. Pickleball is a fun sport and seems to welcome all members and levels of play and it's a good workout. I'm in!

Can this store continue to sink to a new customer service level low? The answer is YES!…read more This afternoon as I went in trash littered the entire entry way. Also leaves were just inside the door. My son absolutely loves their products and wanted new shorts. Since he is hard to size with being so thin it's never easy. A staffer did approach me to assist which was really great! But that's where their service sunk to a new low level. With three to four staff in the store I would have expected help. Especially when I asked a few times on specific sizing. The young staff did nothing except congregate and chat. At one point customers they knew came in and more chat!!! No help for me so I left. I have given this store so many tries. It's super convenient to my home and I keep coming back to only get abused again. No more. I will not give them a 2 because the store was overall neat and branded products are fantastic! But that's where it ends. Service is a big fat 0.

Tee shirt I purchased 6/9/23 and worn once. Hole in underarm may have been there when I bought the…read moreshirt, or it was bad quality and wore a hole after one day. Tried to return 6/11/23 and was told since the tags were removed they would not refund or exchange. I guess they get enough business they do not need mine anymore.

Located in the Lynnhaven Mall. The store is newer and I added the business…read more My daughter back to school shopping had to stop in this store which had the "Simply Southern" shirts she loves. The store is bright, seemed organized well with inventory and even a super discount rack in the rear. However, when browsing for over 10 minutes and seeing four staff (3 working on a display, 1 at the register) and none approach for help I was not too pleased. At one point a staffer turned and smiled...that is just weird! Come over and ask if we need help. My daughter was looking for specifics of style in a long sleeve. We left the store not purchasing anything. Probably will not come back.

I took my daughter into this shop in search of some cute summer clothes and one of the girls…read moreworking the floor came over and asked us if we needed help. I politely told her we were just looking, but she was very persistent on wanting to help us find the perfect outfit. My daughter is VERY shy and has severe social anxiety. Despite the fact that I had already said we didn't need help, the girl proceeded to ask my daughter questions, making her visibly uncomfortable. After seeing my daughters distress I decided to simply walk out. On my way ot the door I hear the girl call me a stuck up bitch. I will NEVER return to this store and I will make sure to tell everyone I know to stay clear!!