I have been a customer for 25 years and enjoy purchasing Clothing at The Quality Shop at Hilltop…read more Both Lou and Steve are very professional and not pushy at all. Their merchandise is always contemporary and trendy, and their service is top notch! I do not mind paying a little more vs the discount racks at Department Stores, because you know what you are getting for your money at the Quality Shop! If you have never shopped at The Quality Shop, I can say shop with confidence!

This is a high end men's clothing store that my husband often frequents. Why? For several reasons…read more The salesman at this location is the husband of our missions pastor at the church we attend. So dropping in usually ends in a sale off the sale rack for my husband and the other reason is that their original alterations employee hemmed clothes to make them look like they would after purchasing the clothes directly off the rack, which makes my very hard to fit husband look like a million bucks, business man become styling and profiling! And when your meeting that client for the first time, and as well all know, first impressions is what counts the most! Another thing that I love about this place, it's a small family owned business that's been around for over 100 years, so their motto is that the customer always comes first! That is a win-win in my book!

Orvis may have clothing and other items. But for me it's an awesome place for high quality, long…read morelasting dog products. Both my dogs wear Orvis collars with their name and my phone number woven into the material. The quality is superb. I've only had to replace my Golden Girl's collar (both Orvis) once. That wasn't because of wear but because she outgrew them. My Tibetan Terrier's Orvis collar has never been replaced. The safety feature of having my contact information woven into the collar, rather than just on a name tag that could come off, offers tremendous value in the form of my peace of mind. My dogs & cats are an important part of my family. I panic at the thought of them getting loose & not being able to find their way home. Purchases that are customized aren't available for immediate pickup. So plan in advance. Should you not be near the store, the company sells on line, even sending customers a catalog for ease of selection. Orvis, you have made me a customer for life.

When you think of Orvis what comes to mind? For me it's quality, but their stores are much more and…read moreVirginia Beach was no disappointment. Located in Hilltop behind Chick Fil A. It actually is the same space that occupied Total Wine. Parking is convenient up front. The walk up was tidy. The exterior attractive. Sales associate Ray was fantastic! He showed myself and son around the store and described a few of the current specials. After trying on a few shirts my son liked we moved on to belts. My son settled on one he wanted. I also discussed sending my Barbour jacket in for rewaxing which it desperately needs. This is a UK jacket I purchased in 1993. I looked over some fishing gear which is compact, but quality. They even have a fishing report. Another gentleman helped in this area. They also have a smaller, but nice selection for women in the back. The prices are more than other places, but my wife swears by the quality. I would absolutely recommend Orvis and many may not even know Virginia Beach has a store. There are around four to Five in Virginia. Full 5 stars.

Wandered in after dinner nearby with my husband. We were surprised to see they were open until 9pm!…read more Staff were friendly and they have a large selection inside. They had tons of fun socks which I didn't expect. My husband loves to dress up a fancy outfit with crazy socks so I'll keep this in mind. A wide selection of colors and suits and some sale racks made this a great visit. Love this Hilltop shopping center and this is a large store.

Fantastic service and quality products are reasons to check Jos A. Banks out for your men's suit…read moreand accessory needs. Located in the up scale Promenade Shops off Laskin in the corner. Plenty of clean parking and the lot is well lit. The exterior to the strip is in great shape and attractive. My son needed a new suit for various Senior things and we decided to try here first. The female staff took such good care of us we never left. The selection was strong and the prices competitive. They do not offer in house tailoring which was a drawback. However they do have places nearby recommend. We got suit, two belts, tie, shoes and socks for $325 which was fair in my opinion. Checkout was smooth and some items will need to be mailed, no additional charge. They recently extended their hours going into warmer months as well as COVID conditions improving. Would absolutely come back again and recommend.

I have frequented The Shops at Hilltop for well over a Decade. This shopping center has a few…read morebusinesses that I visit frequently and a few I visit occasionally. While I am sad and inconvenienced by Starbucks' departure, the shopping center offers plenty. CVS, Hallmark, and The Fresh Market are among my most frequent visits. Adele Diamond is the best jewelry store with amazing owners and fantastic staff. There are also a few restaurants and bakeries to enjoy. When I had a gym membership, I frequented the YMCA.

I'm a big fan of The Shoppes at Hilltop as evidenced by frequent visits each week. It's not new,…read morebut well kept with upscale stores. Sometimes there is confusion with other Hilltop stores at the intersection so keep in mind there is signage. The Shops at Hilltop are located on the Southeast corner off the intersection of Laskin and First Colonial. All the shops are collectively known as The Shoppes of Hilltop. However, the break it down by East and West. Customers have one access point off First Colonial and three off Laskin. If there is a drawback it's the bottleneck on the First Colonial side during rush. I have never had an issue with parking. The lot can be a bit hit or miss on debris. They do have a few security guards that patrol. I have never felt unsafe. The stores I frequent the most are Fruitive, Fresh Market, Bottlecraft, Bakers Crust, Cobalt Grille, Tino and Nectar. A few more in between as there are a lot of stores. My family enjoy the Shoppes at Hilltop and I would recommend working them in your rotation. Many are local businesses which is more reason.

Service was above excellent! You get a really good value for your money. I went there with a small…read moregroup of 5 to get suits made for a funeral, and it was last minute too. They will even rent you out shoes if you don't have any. All the alterations were made perfect with absolutely no issues. I will recommend this place to someone in need. Oh, and the cost....cheap, but you get really good quality.

We decided to "rent" for Ring Dance this year. First time renting a suit here. One manager called…read moreout my sons measurements and the other wrote them down then the order was placed. When the suit arrived, my son went into the store to try on/pick up. The shirt color was wrong. The tie was wrong. The shoes were also missing. I will say that one of the staff members gave him a shirt off the store floor to accommodate him because clearly, they felt bad for the mistakes. (I later found out that staff member got in trouble for doing that). Once my son got home, I had him try on the suit for me. The pants were very wrinkled. Surprising for a rental. I assumed for the rental price of $225, everything would be ready to wear but instead, I had to press his pants and the new shirt they gave him off the store floor. When I called and spoke to a manager she was very sweet and apologetic. She said she would see if there was some kind of refund she could give me. She mentioned refund before I even asked about it. I never heard back from her. When I returned the suit the day after the dance, I asked for said manager but she wasn't working that day. I told the woman whom I was returning the suit to, about all the issues and said that manager had mentioned a refund of sorts. The woman cut me off and said i wouldn't get a refund because it's an external company they get the suits rentals from....I never heard back from the manager again. The 1 star rating is for the lack of customer service and support for the suit rental. Look, sometimes people mess up and make mistakes BUT it's up to the company to make it right and Phillip Michael's didn't do that. DO NOT RENT A SUIT FROM THEM. There is no accountability for order issues and in the end, you will regret wasting your money.

This Saturday, I was very impressed by your employee at the 14th Street location, Ben. Despite…read morebeing the only staff member there during a busy afternoon, he still greeted everyone and was extremely friendly and helpful. He also took the time to inspect the merchandise I chose and saved me from buying a hoodie with a hole in the hood. The overall selection was great as well. I look forward to coming back on my next trip to the beach!

My three children wanted to take skateboarding lessons. We decided to try Coastal Edge and had an…read moreincredible experience at the camp and with our skateboard shopping experience (but it was much more than that). I want to comment about the skate camp first. My kids ended up taking a the week long camp with John Fudala. John and Denise were amazing with them (ages 9,9,6). The kids learned an so many tricks and techniques - I couldn't believe how much and how quickly they learned. Their confidence levels increased every day, and they had an absolute blast. The kids have repeatedly told me that this was one of the best camps they've ever been a part of, and they done many different types of camps during their young lives. John and Denise made it so much fun (costumes, music, pizza, and a mellow environment). As a parent, I really appreciated listening to the life lessons they were teaching the kids about perseverance, practice, and hard work while they taught them how to skate safely. I highly recommend it and hope to come back in August once they've had a chance to practice :) Now, I want to comment about the store experience. My daughter fell in love with skateboarding, so I decided to get her a better board than she had. John and the staff at the store helped us pick out the right board for her. Having been in customer-facing positions my entire life, I am not easily impressed, but I was blown away by Tanner who works at Coastal Edge. She was amazing. She went ridiculously far above and beyond. The backstory is that my daughter had seen the right size, type, and color (pink) the day before, but it had sold by the time we decided to buy it the next day. She saw my daughter - who that day was the only girl at the camp - and wanted her to fall in love with the sport. So, she took my mobile number so i could go to work. Within an hour, she had called every single Coastal Edge location multiple times looking for the right board. She found one, but it wasn't pink. My daughter could have lived with a masculine board, but Tanner saw her in all pink pads, shoes, shorts, etc. and decided that she was going to get my daughter a pink board no matter what. Tanner talked to a friend of hers, Jenah (also another stellar employee), and they offered to take the board home that night, sand it, and paint it pink (with my daughter's favorite things: unicorns, rainbows, flowers) out of sheer kindness. They asked for Isabella's input on the design (I sent them a drawing she had made). They took it and made something really special. The brought it to Isabella on day 2 of her camp. Jenah wasn't working at that location, but came any way to give the board directly to izzy and to watch her take her maiden voyage on it. When I asked about payment, they only asked for some chocolate chip cookies. There is so much to be negative about in the world, but these young women have me hopeful about the future. They made a massive impact on my daughter and a huge impression on me. I will encourage my daughter to pay it forward someday when she's a little older. I never write review either, but this was the very least I felt I should do for what was an amazing week. Any company is only as good as its people, and Coastal Edge has amazing employees. THANK YOU for an amazing camp and life experience this week!

Brooks Brothers has always been a favorite. Dating back to early 2000 when all of my business…read moreshirts were purchased from them. Now I do more mail order. Find them located in Virginia Beach Town Center behind the Cheesecake Factory with off street parking and free garage parking. Today I had a few gifts to pick up and no surprise the experience was exceptional. They had 30% off, plus clearance items on Christmas Eve and was open late afternoon. The clerk was knowledgeable about the products and stayed with me to assist. I was also surprised they had plenty of staff given the day. I had also purchased a blazer for my son just weeks before. Checkout was smooth and Brooks Brothers has the best gift boxes, they are beautiful. A hard copy receipt was placed in the bag. If you desire classic upscale quality clothing BB is a great place to start.

I came in here and looking for a suit for me and my groomsmen. I was immediately greeted by Matt…read morewho introduced himself and asked me about my needs. I told him my budget which was unfortunately out of range for the store. Matt could have easily ended the conversation there but he went the extra mile and did my measurements for me and gave me some suggestions of places that would fit my budget. This was a refreshing experience as other suit shops I felt barely noticed after being there for over 15 minutes. Thanks Matt for providing exceptional customer service.

Great customer service, great selection, and impressive store design. Went to just look around,…read moreleft with boots for wife and boots/outfit for 3 yr old daughter.

If it were possible to give this store less than one star, I would do it without reservation…read more My wife bought me a premium hat through their online storefront some months ago. She placed the order in October, and it arrived in January, which was expected, given the time required to make and ship the item. The total cost was over $500, but she felt comfortable buying online because my hat size is well-established, given that I've been wearing cowboy hats for 25 years now. Additionally, Pungo Ridge advertizes a return policy that they claim allows you to return an item if you're not satisfied with it. So she didn't see any issue in placing this order through this vendor. When we received the hat in early January, we immediately noticed that there were three major issues with it. First of all, the brim of the hat was creased in a really odd, almost clownish style that was nothing like what she had ordered. Second, the lining of the hat was installed haphazardly, so that it looked crooked and off-center. Totally unacceptable for such an expensive hat. And last but most importantly, the hat was at least one size too small for me to wear, a major discrepancy in sizing. So we reached out to Kelley at Pungo Ridge to see about either returning the hat or having it altered to the specifications that my wife had ordered. She was very accommodating at first, expressing concern and offering to help. After exchanging several messages, she said that the manufacturer would be contacting us in a few days with return instructions for the hat. We thanked her and waited to hear from the manufacturer's rep. Unfortunately, the hat's manufacturer never contacted us. After three weeks, my wife reached out to Kelley again to find out the status of our return, but her messages were ignored. My wife even called the store and received no reply to the voicemail she left. So after $500 spent and all the back and forth, we were left with a very expensive hat that I can't wear. The sad thing is that, even if the sizing were fixed, I don't really even want it, because the quality is a lot less than you'd expect from a $500 hat. So it's a total loss for us at this point. The bottom line is that my wife ordered a very expensive item from Pungo Ridge, and when it wasn't delivered as ordered, Pungo Ridge did not stand behind it with good customer service. That's the critical test for any retailer--what they do to help you when things go wrong with an order. In our experience, Pungo Ridge failed that test completely.

I'm not sure why it took me so long, but I've been a pretty regular over the years…read more My daughter typically in her older years insisted on shopping them for dorm decor. They have so much bring a combo store of TJ Maxx and Home Goods. Staff has been friendly when approached, but they have never been proactive which is why a star deduction. Checkouts can be long, but I get it as they are extremely popular. Hold onto your receipts or returns can be a problem. I will continue to shop them and appreciate the combination store.

I shop at this TJM Home Goods at least twice a month. Their clothing and women's shoe selections…read moreare generally well stocked. I enjoy checking out their jewelry counter and their very nice selection of purses and wallets. I also usually purchase something from the pet area for my sweet pup. I absolutely love the home goods area. There is a lot to choose from and the prices are affordable. Many of the staff have worked here quite a while which is nice. They work hard and do a good job. However my favorite part of this location is Fran. She is a lady who works hard, especially for her age and some challenges she has had. She is usually working the dressing rooms. She always does a great job checking the clothes. She also remembers me and one of my friends that often goes with me. She treats us like we are so special. It is nice to be recognized by an employee in a business you frequent.

Lola was AMAZING and very helpful in picking out a Dress for a Wedding (as a Guest:-)...Highly…read moreRecommend!

The only place to shop for beautiful formal dresses! I first shopped here in high school for…read morepageant and prom dresses. Now 30 years later, it is still the best place to find a dress for a black tie event! Emily is such a wonderful stylist! She was so good at helping me pick dresses and sizes that were a great silhouette for me. I left with a dress that makes me feel like a princess! Thank you, Emily!