Love this place ! The ladies here are so pleasant ! Maria, Ana, Monica are all good at what they…read moredo! I'm very specific about my cuticles and paint job. The facility is clean and plenty of color options.

I enjoyed how quickly I got in and how clean the items used on me were. I got exactly what I asked…read morefor maní and pedi gel.

Sunny did a fabulous job! Very friendly and accommodating. Highly recommend these folks!read more

Been coming here for a while now & am always satisfied with my dip manicures & spa pedicures. Their…read moreloyalty card is great since you can get $10 off or a free massage! Very accommodating when nails break, as they fix it free of charge. Only downside is sometimes there's a long wait because they have become more popular. Definitely make an appointment & clarify what you want done. Reasonable prices, clean establishment, & friendly staff!

I have always had excellent service from making an appointment to amazing technicians. The salon is…read moreclean and bright. Always have seasonal decorations , peaceful music ...very relaxing environment. The technicians take great care of my toenails as I have a tendency to get ingrown nails..they are always cut perfectly and the massage is terrific!

I have been looking for a new nail place nearby with the cost of gas being so high I'm trying to…read morestay close to home. The first time I came here a pregnant young lady did my mani pedi and it was a good job. Of course she had her baby and I came back and tried another technician. The young lady was not interacting. Very mediocre pedicure at best. I went home and had to finish removing the dead skin off the bottom of my heels. Within 2 days my gel nail polish on my fingers was peeling and all but 3 of my nails were lifting from the back in less than a week. I should have known because it was close to closing that they were rushing me. I got home and had tons of acrylic on my fingers & under my nails too. Also know that it is cash tip only, you cannot tip on a debit or credit card. The place has a lot of options for polish colors and newer equipment but this was just a bad experience and I will not be back.

I stopped in for a pedicure because I was in the area. The service was great and it was honestly…read moreone of the best pedicures I've ever had, price and quality considered. I will definitely be back and look forward to having my nails done next time too. A word of advice - it appears to be a smaller business so I will definitely be making an appointment beforehand instead of planning to walk in. Would definitely recommend!!

I always get stuck with this one girl that is horrible. Gives me an attitude when I show a picture…read moreor ask for help with picking a color. She cuts my nails crooked, my. Nails are all jagged, does not clip my cuticles, paints the polish so sloppy . I leave with paint all over my hands dirt under my nails. My toes look horrible they don't even paint the full nail. They don't even scrub my full foot during my pedicure only my heel. I left with a hard foot. I didn't go in with dirt under my nails how did that happen? They use dirty towels. Filthy tables .I told the owner I was not happy showed her the horrible job and she did not even offer to fix them :she said next time you can request someone else if your not happy. I just paid $85 for nails and toes and that is the treatment they give horrible customer service . I'm done with this place. Go elsewhere

Under New Management…read more I was very surprised to when I walked in for my regular nail appointment to find that Cindy had sold the salon without a word to any of her clients. I had been her client for many years and she never said a word to me when I was booking my next appointment. However Stacy the new owner is fabulous! She was very friendly and did a wonderful job on my nails. They look beautiful. I have booked another appointment and plan to continue coming back.

Update 9/14/17 - Just had my brows done by Cindy. She does an excellent job, especially with my…read morebrows; one grows very differently than the other and it can be tough. Very happy. First review: Excellent. I always receive great service here. Cindy and her mom do fabulous work! I always leave here happy. Cindy's mom always offers me a complimentary bottle of water, and sometimes chocolate! I stumbled upon this place accidentally and it ended up being my go-to. I won't go anywhere else.

Walked in for Gel manicure. Left feeling confident. I booked an appt as a follow up with Nail tech…read moreTony. Chill environment, reasonable pricing.

I have been a loyal customer at this salon for 4+ years. Recently, when the owner, Anh, was…read moreunavailable, I scheduled with his brother-in-law, Tony. Tony did a great job, so I requested him for my next appointment. Since making that switch, the dynamic changed. When I entered the salon for my latest visit, the atmosphere was unwelcoming. Normally Anh says hello when I enter the building, this time I initiated greetings to him upon walking into the salon. In addition, reception called me before my appointment to tell me Tony was sick. They gave me the choice between a new technician or Tony's wife. I chose Tony's wife, But, when I arrived, they put me with the new person. When I checked out and asked reception why the switch happened, the woman told me that 'some changes were made' without giving me any real explanation. Hoping to resolve this privately, I reached out to Anh directly via text to share my feedback. It has been a week and he has not responded to my text. It is disappointing to see a business treat a loyal customer with such disregard.

I went in with a terrible infection from previous nail salon. Tom was closing but told me come on…read moredown he will take care of me. He educated on a safer product for my nails that would allow my infection to heal as well as grow my own nails with bio harder. If you haven't tried you have to. The staff is friendly, well knowledgeable on what they do. I kept going back and now no more infection just beautiful natural growing nails with great art work. Thanks Tom. As well unlike the mall salons where your rushed due to over booking that does not happen at Pretty Nails of Waterbury. It's a hidden gem with new owners. So if you ever gone there and had a bad experience in the pass give them a try. The prices as well more reasonable than at most salons I've been to. Go head Ladies and Gentlemen you will not regret it.

These nails are awful. He rushed on me, I was out in less than 45 minutes, and they turned out…read morecompletely crooked and bubbled up. It looks like a middle schooler attempted to do my nails, in reality it was just a shaky distracted old man. My boyfriend brought me here to get my nails done as a birthday present, y'all really just fucked my nails up & made me sad. Waste of $45 dollars. Oh and when I called it was only $35 for what I wanted... somehow taxes added $10? Bitch bye.

Went with a group of 4. Got 2 gel manicures and 4 pedicures. We needed a reservation in advance and…read morethey did fill up fast. They were so nice and all spoke English and Spanish. They did a great job. The pedicures basic came with the most amount of stuff I have ever seen. A hot foot scrub, massage chair, hot towel, hot stones, full leg and foot massage. My gel manicure has lasted over 2 weeks now and still looks amazing not one chip. Very clean and sterile inside, and lots of alive plants to make it feel warm and relaxing. They also had a Christmas tree and decorations for the holidays.

This place is an amazing little gem in Burlington center. Estefania was fantastic... a dedicated,…read moresweet young lady eager to her job well, which she did! I am so touched by her and all of the ladies and this place! They have nice music and a beautiful screen showing panoramas of various places! So relaxing! If you are anywhere bear Burlington, CT, come here to get the full pampering treatment!